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Hilton San Jose

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300 Almaden Boulevard, San Jose, CA 95110
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Hilton San Jose
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663 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hilton San Jose Ca is an easy hotel. Easy heck in / out and rooms are nice, clean and everything actually works. Bed is a bit soft and not firm which is my only complain in terms of the room. Additionally after 11pm no room service which is a BIG NEGATIVE in my view. As a business traveler you land... More 

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Stony Brook, Long Island, New York
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent three nights here at the end of June. Room excellent, as was the view from the 14th floor. Staff was helpful and professional. Although there to see a Grateful Dead concert in nearby Levi's Stadium (Santa Clara), I would recommend this hotel for any traveler, especially a business traveler.

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. I was very pleased to hear you had a great stay and enjoyed the concert at nearby Levi Stadium. We appreciate your kind remarks about our friendly and helpful staff. Thank you for your business and we look forward to welcoming... More 

Seoul, South Korea
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As I needed to move here and there in Silicon Valley for business purposes, the hotel location was good to move. The hotel was big, and the room was roomy and well organized. As the hotel is located downtown, we could visit other places near the hotel such as good restaurants by walk shortly.

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was pleased to hear that you had a very good stay and enjoyed our spacious, comfortable rooms and convenient location. Thank you for your business and we look forward to welcoming you back. Gary Hageman... More 

New York City
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I just spent three days in this hotel with my daughter who was in a sports competition at the convention center. On the upside, the hotel is attached to the convention center so was totally convenient for our purposes. The beds were very comfortable and the room was quiet, in spite of being in the flight path to the airport... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your comments are very important to us as we share this feedback with our entire team. While I was pleased to hear that overall you had a good stay...great location and comfortable beds...I apologize for the room and service issues. I assure you that this is not typical of the service... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is excellently situated in San Jose downtown area. As it is part of convention it sometimes has some really colorful guests who apparently register en bloc in busloads and you get to hear a lot of Dudes and Yo s... people dressed as Pluto or something roaming around , underground garage on one occasion smelt of some substance... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. W appreciate hearing back from our valued guests about their stay with us. City-wide conventions are a very busy time for us but I was pleased to hear that overall you had a positive stay. Thank you for recognizing Jeffrey and David for their customer service skills. We are pleased to... More 

Salem, Oregon
Level Contributor
139 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The overall room and facilities are very good. I stay at the Hilton whenever I come to San Jose. It is by far the best downtown. The proximity to restaurants, the light rail and the venue for our conventions is very good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was very pleased to hear that you enjoyed your stay including your room accommodations and our great location. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General... More 

Chicago, Illinois
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here two nights during business travel and the hotel exceeded my expectations. I usually stay in SPG properties but they were all booked.The room was modern and clean. The room service menu is much better than the nearby Sheraton and Four Points (both downtown and airport locations), and the food I ordered was delicious. Parking is a bit... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us know about your stay with us. I was so pleased to hear that you had a great stay and enjoyed your comfortable and spacious accommodations. Thank you for dining with us as well. There are numerous hotel choices in downtown San... More 

Santa Cruz, California
Level Contributor
110 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel twice in the last two weeks. The first time I stayed, the Executive Lounge experience was strange. We walked in and were not greeted or offered any drinks. We had to ask. We were directed to a refrigerator, with various beers in six packs (not organized or arranged). We wanted wine but were not... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you or your recent review on Trip Advisor. Your feedback is very valuable to us as we share your comments with our entire team. Please accept my apologies for a less than satisfactory stay. While this is not typical of the service we provide our guests we certainly did not demonstrate the importance of our valued Hilton Honors members.... More 

San Jose, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I live in San Jose. But I still felt like I was on vacation. We sat out and had mimosas. Relaxing and enjoying the weather. The bar staff was funny and welcoming. We will stay at this hotel again. No doubt..

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay. I am so glad that you had a great stay and enjoyed the hotel facilities and our great staff. Our newly renovated patio area has been a favorite with both our hotel guests, as well as, local patrons. Thank... More 

San Clemente, CA
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a great stay at the Hilton. Check in was fast and easy, as was check out. The staff was friendly and helpful. The room was clean, comfortable, and very large relative to the other places I've stayed. Great place to stay and work. There didn't seem to be a lot to walk to easily but I didn't have... More 

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our valued customers about their stay with us. I was so pleased that you had a great stay and enjoyed your comfortable and spacious guestroom, as well as, our convenient location in downtown. Thank you for your business and we look forward to welcoming you back.... More 

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