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Hilton San Jose

#14 of 74 Hotels in San Jose
Certificate of Excellence
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300 Almaden Boulevard, San Jose, CA 95110
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Hilton San Jose
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634 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morganville, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for 2 weeks and am planning for more stays. The room was very clean, roomy and really very well designed. Hotel staff is super nice, helpful. Executive lounge offers great service, nicely designed area to relax after work (I was here on business trip) ... and location is superb! No problem with parking, easy access... More 

Review collected in partnership with Hilton Hotels & Resorts

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Surrey, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

If you're looking for a convenient hotel to attend the San Jose Convention Center, this is one of two hotels, the other being a Marriott. Both hotels are attached to the convention center and can be accessed from inside during business hours. The hotel is also not too far (about a 10-15 min walk) from San Pedro Square (a trendy... More 

Review collected in partnership with Hilton Hotels & Resorts

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Fort Riley, Kansas
Contributor
14 reviews 14 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've stayed here three times over the last three years and the quality is going downhill. Once again, I was in town for a conference at the San Jose Convention Center and wanted to be close. The customer service at check-in was excellent. The only issue I had was a package was delivered that took me showing the delivery confirmation... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. Please accept my apologies for some of our oversights while you were with us. We are currently upgrading some of our guestroom A/C units and will be installing a new recirculating pump that will greatly improve... More 

Stockton, California
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed at several hotels in San Jose for various conventions and events and I have never enjoyed my stays at much as I enjoy staying at the Hilton. The front desk staff is always very welcoming and being a Hilton Rewards member makes it even more special. I love the look and feel of the hotel and you... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Wow...what a great review...we appreciate your kind remarks. Your feedback is truly important to us as we share your comments with our entire team. I am so pleased that you have always enjoyed your accommodations and our friendly and helpful team. Nicolas is truly one of our stars and always puts... More 

Senior Contributor
38 reviews 38 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall a nice stay for a quick night. Clearly renovated the major pieces, however for a Hilton it was below my expectations. If you renovate a bathroom with nice fixtures, why would you leave the old shower head and beat up door? Restaurant said the calamari was excellent, and it was if you consider from a frozen bag to the... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share this information with our entire team. I was pleased to hear that the main things about your stay were very favorable including a clean room with a comfortable bed and a nice breakfast and Executive Lounge. We will certainly check out... More 

Germantown
Top Contributor
257 reviews 257 reviews
119 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Ideal for downtown San Jose and the convention center. You could easily get away with not having a car (worthwhile as Parking is ~$22-49) per night depending on self park or valet Staff were great and helpful Rooms nice clean and I especially liked the wide corridors which made the place feel bigger Excutive club was great with good breakfast... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our valued customers about their stay with us. I was so pleased to hear that you had a GREAT stay...including comfortable accommodations, friendly and helpful staff and an ideal location. Thank you for your business and we look forward to welcoming you back. Gary Hageman... More 

Lynchburg, Virginia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you are visiting San Jose for business at the Convention center.... it is perfect, inside walk to the center via second floor. Nice rooms, not over the top but nice. The restaurant in the lobby is not a fav, expensive and wait staff does not seem to happy to be there, the bell service is SLOW.... it always took... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and is shared with our entire team. I was pleased to hear that you enjoyed our hotel and its great location adjacent the Convention Center. I apologize for the less than favorable experience in Affinity Restaurant and will address these concerns with our wait... More 

Arlington Heights, Illinois, United States
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Back in SJ so called them up, got a great rate, stayed for two nights. excellent staff and concierge lounge. always a good place to stay for business or pleasure. I usually have colleagues pick me up then I grab an avis rental car on-site when I need to drive myself. did this again to get some meetings on my... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay at the Hilton San Jose. I am so pleased you had a great stay and had a chance to enjoy our Executive Lounge. We appreciate your loyalty to our Brand. We look forward to your next visit. Gary... More 

Cordele, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

We traveled here from GA for WrestleMania and this stay itself was fine until our last morning. We discovered items were not lost, but stolen from our room (Program with autographs and a personalized Dean Ambrose autograph for my nephew's birthday, gift lotion) and we're still in dispute over that more than two weeks later. In addition, we were both... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate your feedback and take your comments very seriously. I was very sorry to hear about the missing item from your room. This was an unfortunate situation and we cannot say for certain how it happened. I do want you to know that I personally reached out to your friend... More 

Sacramento, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location, it has been updated since my last stay and is a beautiful modern facility. The staff was courteous efficient. The restaurant offered a good selection and the food was well prepared and a good value. Next time in San Jose I would defiantly stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking he time to let us know about your stay with us. I am so pleased that you had an "excellent" stay. We truly have a great team of industry professionals who do their very best to take care of guests' needs. Thank you as well for dining... More 

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