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All 71 San Jose hotels

Hilton San Jose

3.5 of 5 Hotel   |   300 Almaden Boulevard, San Jose, CA 95110
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75%
Ranked #15 of 71 Hotels in San Jose
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Chris V Phoenix, AZ, United States
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505 reviews from our community

Traveler rating
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    78
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Phoenix, AZ, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very convenient to the Convention Center, clean, with excellent service to the business customer. There are a number of restaurants nearby. Parking is expensive (if you are driving) but the overall experience is a good one.

Review collected in partnership with Hilton Hotels & Resorts

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San Jose, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed with my husband and my little dog. The room was "elderly" friendly and well maintained. Everything was close and walkable in the downtown. I was able to have my family visit in different lounge and restaurant areas of the hotel. I was comfortable and pleased by the service.

Review collected in partnership with Hilton Hotels & Resorts

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate hearing back from our valued customers about their stay at the San Jose Hilton. Thank you for your kind remarks and we are so pleased you had a great stay. We appreciate your business and look forward to welcoming you back. Gary Hageman / General Manager / San... More

Denver, United States
1 review
2 of 5 stars Reviewed 1 week ago

To keep it short. Dirty bandaid found on bathroom floor. Dirty towel found mixed in with clean towels. Concierge didnt know what eyebrow waxing was, and did not want to find out when asked for any nearby salons. Parking garage ticket kiosk does not work, and neither does the attendant who has to be inconvenienced when asked for help. My... More

Review collected in partnership with Hilton Hotels & Resorts

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I apologize for the housekeeping oversights and assure you that this is not typical of the service we provide. Likewise, I am sorry that the staff did not provide you with more assistance with your requests... More

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a conference and was perfect! Connected to the Convention Center for easy access to/from so was able to take frequent trips back to the room to drop things off. The room was also VERY spacious and nice.

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your experience. I am so pleased that you had a great stay...enjoyed the location, spacious rooms and friendly staff. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manager / San Jose... More

Portland, OR, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Slow service for lunch when the restaurant was not busy. Slow valet car parking. Bathroom slow drains and long wait for hot water in the morning. Other than that, OK for $350/night. Downtown location and adjacent to convention center.

Review collected in partnership with Hilton Hotels & Resorts

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate and value your comments. I truly apologize for the slow service that you received in the restaurant and valet. We will certainly address this with our team. Likewise we will have maintenance check the bathroom drain and resolve the issue. As... More

Antioch, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I needed a hotel to stay at while my daughter moved in her dorm at SJSU. I decided on Hilton because of its reputation. I wasn't disappointed. My bad experience on the on-line reservation was made better by the front desk personnel(Henry) when he corrected the errors in the system. He gave a far better deal and this won me... More

Review collected in partnership with Hilton Hotels & Resorts

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate your feedback and thank you for your nice remarks about your stay and our service team. Congratulations to your daughter...SJSU is a great university and we work closely with the college. I am so pleased that your stay was nothing less than GREAT and thank you for recognizing Henry,... More

Reno, Nevada
Top Contributor
122 reviews 122 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I attend a trade show at the convention center every year and always stay here. The staff is great the rooms are nice. Only issue is that the bathroom gets way to hot, no vent. You can't beat the bellman at this hotel. This was the first time in 10 years I had any sort of issue and the mgmt... More

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us know about your stay and thank you for your loyalty to our Brand. I am so pleased that you enjoyed your accommodations with the exception of the bathroom fan issue. We will definitely check that out. At Hilton, if there is... More

Petaluma, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Room was absolutely filthy and smelled strongly of vomit. Needs a total over haul. Food was awful, dinner and breakfast. Restaurant staff is slow and has attitude problem. food expensive and tasteless. Not at all what you would expect from a brand name like Hilton.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Catherine H, Manager at Hilton San Jose, responded to this review

Sarah, Thank you for your feedback. We regret we were not able to provide you with the dining experience you expected. We apologize for the quality of the food and the service you experienced. We hope you will consider staying with us the next time you are in the area. Sincerely, Hilton San Jose More

Sacramento, California
Top Contributor
59 reviews 59 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel has had extensive renovations. It is attached to the Convention Center so good location if you are attending an event. It is a short walk to the SAP Center (formerly HP Pavilion if you are checking hotel search engines.) Peets Coffee is on premises, a welcome change from the ubiquitous Starbucks. Walking distance to some nice restaurants.

Was this review helpful? Yes 1
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us and others know about your experience at the San Jose Hilton. I am so pleased that you found our downtown location to be convenient and accessible. Thank you for noticing our extensive renovations...the response has been very favorable from our guests.... More

Payson, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The whole point of a hotel is to ultimately offer you a comfortable place to stay and SLEEP, while you are away from home. Their pillows simply make it impossible to get any sleep. A bag a rocks would be more comfortable than what they try to pass off as pillows.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Catherine H, Manager at Hilton San Jose, responded to this review

Hello Lane, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry that our pillows did not live up to your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you’ll give us another... More

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Additional Information about Hilton San Jose

Address: 300 Almaden Boulevard, San Jose, CA 95110
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Jose 3.5*
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton

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