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Hilton San Jose

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300 Almaden Boulevard, San Jose, CA 95110
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Best prices for: 1 room 1 guest
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Hilton San Jose
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Hilton San Jose
Hilton San Jose
Hilton San Jose
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648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There are only so many choices at your disposal when attending a conference in San Jose so you can’t be too fussed. This hotel is an OK place to stay in during a conference, but nothing more. Check-in was fairly efficient and the room was clean and decent-sized. I liked the space and loved the fact that I could open... More 

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New York City, New York
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

thin walls Bathroom needed some touches ...liquid body soap ...shower curtains mended ....sink needed to drain much faster No minibar Average food but great service. Business centre quite efficient. Better values in the zipcode

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honolulu, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was a bit pricey, but well worth it in terms of location, cleanliness/appearance of room, staff - great attitude and customer-service oriented. We decided not to rent a car because of the parking charges at the hotel and the Avaya Stadium where we were going --- it was a great decision as we probably spent less on cabs... More 

Review collected in partnership with Hilton Hotels & Resorts

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was so happy to hear that you enjoyed your comfortable accommodations and found our staff to be friendly and helpful. Our convenient location to downtown and nearby attractions is truly a plus. Thank you for... More 

Gurnee, Illinois
Top Contributor
111 reviews 111 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights on business. I checked in at about 8:30pm. Made the reservation through my companies travel agency as always. Mat check-in I was told my reservation had been canceled. Now they did still have a room for me on the executive floor, but the reservation being canceled was concerned. I asked what happened and they... More 

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate our valued guests letting us know about their stay. I apologize for the problem at check-in regarding a cancelled reservation but was happy to hear that we were able to accommodate you. We will be completing a renovation of our Fitness Center in the upcoming months that will include... More 

Calgary, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was fantastic, room was very nice except the bathroom. Rust around the bathtub, old toilet; just not up to what you expect for a Hilton. Pool area was also tiny. Hotel bar/restaurant was great; food and staff were awesome. Location within walking distance to many restaurants and bars; plus connected to the convention centre which was very convenient.

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I am so pleased that you enjoyed our hotel and found our location to be very convenient. I apologize for the bathroom issues and will certainly have those items addressed. We perform regular preventative maintenance on... More 

San Jose, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is just average in my opinion. The restaurant had overpriced food that was just average. The staff is very friendly and do seem to care. Lots of homeless walking around and asking for money if you are outside. Overall a good hotel located right downtown but nothing really fancy.

Review collected in partnership with Hilton Hotels & Resorts

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Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was pleased to hear that you found our staff to be friendly and caring. The Silicon Valley market demand has increased significantly and with that has come increased room pricing. I do feel that the... More 

Gonzales, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Ther was not enough parking at the hotel I had to pay for parking else where and move the car before 5 am because there was no over night parking else where. Then I had to walk two bloocks back to the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your feedback is very important to us and we share your comments with our entire team. Please accept my apologies for the lack of parking when you arrived at the hotel. While we generally have sufficient parking for all of our overnight guests, occasionally we run a bit short due to... More 

Long Beach, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is placed in right at the heart of the downtown activity with easy walking access. This was our 3rd stay. Aside from a plumbing problem on the executive floors, we had a very nice stay as always. I look forward to going back soon.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I am so glad that you had a great stay and thank your for your continued loyalty. I do apologize for the plumbing problem but am pleased to report that it was resolved very quickly. Thank... More 

Rocklin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Typical high quality Hilton Hotel. Easy to walk to several places including museums, restaurants, bars and shops. Rooms are clean and bed was very comfortable. Don't eat at the restaurant, it does not meet Hilton standards.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We greatly appreciate your comments. I am so glad that you found our location to be very convenient and our rooms clean and comfortable. As our food & beverage areas are very important to us, I would appreciate having additional feedback as to why you felt our restaurant did not meet... More 

Folsom, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed at the San Jose Hilton due to close proximity to a local weekend hockey tournament. On our return to the hotel Saturday night around midnight, the lobby, elevator, and our floor was completely filled with drunk people. It took an eternity to get up to our room on the 14th floor due to apparently only one working elevator.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. Please accept my apologies for the noise issues you experienced. While this is not common for our hotel, it is unfortunate when other guests are not considerate of others staying in the hotel. I assure... More 

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