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All 72 San Jose hotels

Hilton San Jose

3.5 of 5 Hotel   |   300 Almaden Boulevard, San Jose, CA 95110
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76%
Ranked #12 of 72 hotels in San Jose
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Nitin B Gurgaon, India
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435 people have reviewed this hotel

Traveler rating
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    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Gurgaon, India
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton is a good Hotel conveniently located in Downtown San Jose. Very friendly and helpful Hotel staff who put you at ease. The hotel has good facilities, clean rooms, good breakfast buffet and excellent service

Review collected in partnership with Hilton Hotels & Resorts

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Northeast Ohio
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property was conveniently located and had nice amenities. We were unable to get a room with a king bed at the convention rate and were quite surprised & disappointed to find that their two-bed rooms had double size beds, not queen sized, something we thought was a thing of the past, especially in better hotels. Apart from the size,... More

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Catherine H, Manager at Hilton San Jose, responded to this review

Hello, Thank you for taking the time to write a review of the Hilton San Jose. I'm very sorry to hear that we didn't meet all your expectations. We will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I thank you for your review and we look forward to seeing... More

Walnut, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014

The Hilton Hotel and staff were very professional, accommodating and courteous. My room was clean, well appointed, plenty of space, smelled great, parking was easy and the housekeeping staff gracious. The Nice staff at the Starbucks were friendly and always smiling. My next weekend trip will be at The Hilton San Jose.

Was this review helpful? Yes 2
Catherine H, Manager at Hilton San Jose, responded to this review

Hello, Thank you for your feedback. We appreciate that time you took to share your thoughts. The task of delivering the best product and service to each guest that chooses to stay with us is one which our entire team takes very seriously. We hope to see you soon. Sincerely, Hilton San Jose Team More

Grass Valley, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2014

The convention center is attached to the hotel and easy to get to. The elevators were in working order and we never had to wait long despite the hotel being full of cheerleaders. The rooms were clean and comfortable and the parking was reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Catherine H, Manager at Hilton San Jose, responded to this review

Hello Jamie, We appreciate you taking the time to write a review of the Hilton San Jose. We are excited to hear that you enjoyed your stay and that you experienced great service from our team members. We hope that you stay with us again when you visit San Jose. Sincerely, Hilton San Jose Team More

Melbourne, Australia
1 review
2 of 5 stars Reviewed March 14, 2014

There from Australia for work and I have to say the hotel restaurant way by far the worst place we dined in in the country. We at first assumed it was a cultural thing but once we'd been to the Marriott for a bite realised it was just a Hilton San Jose thing. Just awful. The general service was very... More

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Catherine H, Manager at Hilton San Jose, responded to this review

Hello, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our food service and guestroom appointment and we will use your comments as we continue to evolve our guests' experience moving forward. We hope you will return to stay with us should you return to our... More

San Francisco, California
Top Contributor
244 reviews 244 reviews
52 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 13, 2014

Since the rooms have been remodeled, the Hilton is a good choice for shacking downtown SJ, if you have to. The exec lounge is too small for all the people gathering up there for breakfast and afternoon drinks, and some of the public areas of the hotel haven't been touched in decades, but I actually liked my room, the view,... More

Was this review helpful? Yes 1
Catherine H, Manager at Hilton San Jose, responded to this review

Hello, Thank you for taking the time to write a review of the Hilton San Jose. I’m very sorry to hear that we didn't meet all your expectations. We will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I thank you for your review and we look forward to seeing... More

United States
1 review
3 of 5 stars Reviewed March 11, 2014

Accommodations were quite nice, attractive facility. Front desk staff were sullen, unmotivated and unhelpful as a rule. Concierge and valet parking staff were very helpful and went out of their way to provide good customer relations.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Catherine H, Manager at Hilton San Jose, responded to this review

Hi Pia, I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize for letting you down. We will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I thank you for your review and I... More

Wrightwood, United States
1 review
4 of 5 stars Reviewed March 11, 2014

Nice rooms and staff. Wifi is an additional cost. The restaurant and bar had great food and drinks. A little pricey, but this entire section of San Jose was a little pricey. Shopping and dining within a few blocks. Overall it was a nice experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Catherine H, Manager at Hilton San Jose, responded to this review

Hello Brook, Thank you for writing a review. We are glad that you had a great stay at the Hilton San Jose. We hope you stay with us again the next time you come to San Jose. Sincerely, Hilton San Jose Team More

Los Angeles, California
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 6, 2014

The hotel was nice enough. Rooms were good (albeit they could use some updating). Only stayed 1 night, so didn't try too much of the hotel. Internet was slow (~1.5mbit) but worked. Executive lounge has a nice breakfast, and free drinks/coffee, which I can recommend.

Was this review helpful? Yes
Catherine H, Manager at Hilton San Jose, responded to this review

Hello, Thank you for taking the time to write a review of the Hilton San Jose. I’m very sorry to hear that we didn't meet all your expectations. We will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I thank you for your review and we look forward to seeing... More

Dresden, Sachsen, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 6, 2014

During SPIE (conference in the connected conference center) I have stayed in the Hilton hotel for 4 nights. Unfortunately, I cannot recommend this place because: - Monday morning: Internet was not working, nobody helps me to fix this problem, so I had to call myself with the AT&T service (seems to be the WLAN provider of the hotel) - The... More

Was this review helpful? Yes
Catherine H, Manager at Hilton San Jose, responded to this review

Stefan, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and guestroom amenities and apologize our internet service did not work well during your visit. WE will keep your comments in mind as we constantly look for new ways to improve our guests' experience and we... More

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Additional Information about Hilton San Jose

Also Known As:
Hilton San Jose Hotel
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Address: 300 Almaden Boulevard, San Jose, CA 95110
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Jose 3.5*
Official Description (provided by the hotel):
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 
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