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Hilton San Jose

3.5 of 5
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300 Almaden Boulevard, San Jose, CA 95110
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1 room 1 adult
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Hilton San Jose
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778 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Level Contributor
19 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hotel is in a great location, with great rooms and great service throughout the hotel. Have a great breakfast with multiple choices and eggs to order. Easy to walk all over San Jose being in a very central position.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Aidan W
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always great to hear back from our valued customers about their stay with us. I was so pleased to hear that you enjoyed our location, as well as, your accommodations. Service is very important to us and we do our very best to meet and/or exceed our guests' expectations.... More 

New York City, New York
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is pretty easy to find, attached to convention center. A little frustrating that even though the hotel has private parking lot, they still charge convention rates. Would be biggest area of improvement rooms were standard, well furnished, modern. Not overly large, but enough space with good views on the higher floors. Diamond HHonors benefits were given, including upgrade to... More 

Helpful?
Thank nkimmel
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us know about your stay with and value you as a Diamond HH member. I was pleased to hear that you enjoyed your stay and found our rooms clean and comfortable. We actually lease spaces from the convention center and thus the... More 

Ripon, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had multiple problems with my reservation and with the check in and check out process. I only stayed at this hotel as it was connected to the Convention Center where I would be all weekend. It was over priced in my opinion due to the event that was going on.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Amber O
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent view on Trip Advisor. Your feedback is very important to us and we share this information with our entire team. It was a pleasure to welcome back the Cheer group again this year. I appreciate you completing the Hilton survey as well and as mentioned previously apologize for the problems that occurred in the check-in/out... More 

Redondo Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was great, specially the team at the bar/restaurant (even with a completely full bar and restaurant, they were efficient, very, very nice, supper attentive, and always with a sincere smile).

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carlos S
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know how we performed. It was an extremely busy weekend for us and I was pleased to hear that our service levels remained high. I appreciate your comments regarding our team members. Thank you for your business and we look forward to... More 

sonoma, ca, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were in town to attend a function at the SAP center. Hilton hotel was close by and provided a first class experience for my wife and me. Hotel coffee shop was very good and staff there knew their business.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dan J
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always nice to hear back from our valued customers about their stay. We are truly pleased that you had a very good stay and hope you enjoyed the event at the SAP Center. Thank you for your business and we look forward to welcoming you back. Gary Hageman /... More 

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our company held a 3-day meeting at the Hilton and the staff couldn't have been any more amazing. Hardworking and friendly! The meeting rooms met our expectations along with the great service the staff provided. We would return over and over again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sergio D
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay. I was so pleased that you had a great stay with us and a successful meeting. Thank you for your comments regarding our staff. We do have an excellent team of hospitality professionals and their hard work is... More 

Los Angeles, California
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at another hotel in downtown which was closer to my son's place (4 Points Sheraton) and it was terribly noisy and I couldn't sleep so I had to find a quieter place to be able to sleep. The Hilton was the best. I requested a quiet room and got it #707 which was off both streets of the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michele P
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. Thank you as well for completing the Hilton survey that you received. I was pleased to hear that you enjoyed your "quiet" stay. We appreciate your feedback on the towels, glasses and breakfast and have shared... More 

Fresno, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel and very close to the convention center. We were there for a volleyball tournament so it was a great location. Staff was nice and helpful. Parking is awful. We ended up using valet parking because we couldn't find anything.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Karen L
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I was pleased to hear that you enjoyed your stay including our convenient location and our friendly staff. I apologize for the parking situation. Our garage has 200 spaces and when we have large groups... More 

Half Moon Bay, California
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here and it is a great location as part of convention center. Room was nice. I have two complaints: elevators and noise There are 3 elevators servicing all 20 floors. The hotel was pretty full and the wait times were long for the elevator and many times the elevator was full and had to wait for a second.... More 

Helpful?
Thank MadridClydo
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our valued customers about their stay with us. I was pleased to hear that you liked your guestroom and found our location adjacent to the convention center to be very convenient. I apologize for the delays with the elevators and the noise situation. Due to a... More 

Martinez, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great Convention hotel and a great chain overall. Hilton always does a great job and have some nice comfy rooms. Comparatively to the Marriot, the hotel has better elevators and seemed to take and cater more to the Convention attenders by having great signage that welcomed us nicely.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason P
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always great to hear back from our valued customers about their stay with us. I was so pleased to hear that you had a nice stay and enjoyed our comfy rooms and friendly staff. Thank you for your business and we look forward to welcoming you back next year!... More 

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