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Hilton San Jose

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300 Almaden Boulevard, San Jose, CA 95110
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1 room 1 guest
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Hilton San Jose
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706 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maplewood, New Jersey
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Connected to the convention center with the regular type breakfast buffet. I would have given a higher rating but dogs are allowed. I love to travel with my dog but when staying specifically for business, I like a little more quiet. We were woke up several times after 2:00 am by dogs barking and playing in the hallway.

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. While we strive for better than average, I was pleased to hear that your enjoyed most aspects of our hotel. I do apologize for the noise problem with a neighboring dog. While we are pet friendly... More 

1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Hilton San Jose as my friends and I were competing in an event at the fairgrounds in Santa Clara which is just 10 minutes from the hotel. The staff were friendly and were able to quickly check us in. The room was clean and comfortable. The location cannot be beat as you are just a... More 

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly enjoy hearing back from our valued customers about their stay with us. I was very pleased to hear that you had a great stay including clean and comfortable accommodations, friendly and helpful staff and a convenient location with quick access to Levi Stadium. Thank you for your business and... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel with a great location. The staff was friendly and attentive. The rooms were clean and comfortable. There are great restaurants, shops and museums that are just a short walk from the property. Will definitely be coming back.

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was so pleased to hear that you had a great stay and enjoyed your accommodations. Location is important as our hotel is conveniently located to many nearby attractions. Thank you for your business and we... More 

Alameda, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I liked the hotel very much and would stay here again. Of not, I arrived very late and staff made me feel very welcome and at home. In addition to the warmth of the staff members, the location is very convenient. Also, I always love Hilton beds - very comfy.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly enjoy hearing back from our valued guests about their stay with us. I was so glad to hear that you had a great stay including your comfortable accommodations, convenient location and our warm and friendly staff members. Thank you for your business and we look forward to welcoming you... More 

Sacramento, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

ARRIVAL: Check-in is 3:00pm. Check-out is 12:00pm. Hotel is 100% non-smoking (YAY!). Pets are allowed; maximum weight is 75#. A non-refundable deposit of $50 is charged if you bring a pet. LOCATION: This Hilton sits on the corner of S. Almaden Blvd. and W. San Carlos St. It's walking distance from downtown San Jose (5 minutes, if you're not a... More 

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to submit a detailed summary of your stay. This is not only helpful to us but to our future customers. I am so glad that you had a great stay and enjoyed your spacious, clean and comfortable accommodations. We are certainly looking forward to welcoming... More 

San Jose, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice location for the event we were attending, The staff was most helpful . The room was in excellent condition. We had a great experience at the Bar . It was part of the Jazz festival weekend . The band that played was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and I am so pleased that you had a great stay. Jazz Fest is popular in San Jose and we look forward to welcoming all of our guests who attend this great event. I'm glad you had a fun time. Thank you for your... More 

Monterey, CA
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I would have given this hotel a 2 star, but once I voiced my issues with this hotel, they made up for it by giving me free parking, so I added a star for that .. Upon arrival Saturday night around 5:30pm, 8/15/15, I was told valet was full and to self park .. even though I was a registered... More 

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I also appreciate you completing our in-room survey. I apologize for the parking situation. As you mentioned, with two large groups in house...parking was limited. I am glad that our staff credited back your parking... More 

Henderson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Central location with easy access to public transportation services. They served great food, had friendly staff, and a very clean hotel. The employee's go out of their way to make the guests comfortable. Could not have asked for more.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our valued guests about their stay with us. I am so happy that you had a great stay...including your accommodations, dining experience and our friendly and helpful staff. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manager... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago

Our room was filthy-there was mildew/mold around the toilet bowl, the glass table had a 1/4" of dust on it. Very disappointed for a Hilton. The bartender was very cordial and the drinks were fine. I usually don't complain but this was worth complaining about.

Was this review helpful? Yes
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you letting us know about your stay with us and offer our sincere apologies for the housekeeping problems you encountered. I assure you that his is not typical of the service we provide. We would have gladly relocated you to another room to insure your satisfaction. At Hilton, if... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My recent visit to Hilton San Jose was a complete disappointment - everything service, rooms, restaurants - just do not measure up. Silicon Valley desrves better. Seriously, guests deserve better for the kind of money that's charged here.

Was this review helpful? Yes 2
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I apologize that your stay was a disappointment. In an effort to improve upon our product and service levels in the future, more specific information regarding our shortfalls would be appreciated. Thank you for your... More 

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