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Residence Inn San Jose South

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6111 San Ignacio Avenue, San Jose, CA 95119
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1 room 1 guest
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Residence Inn San Jose South
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107 Reviews from our TripAdvisor Community

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Traveler rating
    48
    37
    9
    7
    6
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26
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • English first
  • German first
  • Korean first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (27)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (29)
  • Dec-Feb only
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Temecula, California
Level Contributor
144 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Frustrated beyond words...but here we go. Platinum Marriott member for years Booked this hotel months ago Checked In Online the day before Today I get an email (not a call) saying they needed volunteers to stay elsewhere because they overbooked. Said they overbooked by 6 last night and they were down to 3 tonight? Why tell me this? They pitched... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day businessmap1, I want to apologize for the huge inconvenience you encountered upon your arrival at the Residence Inn San Jose South Property. After a long day of travel, the only thing one wants to do is relax and unwind. As a valued Platinum Marriott Rewards Member, we strive to give you the most positive and reassuring environment. I... More 

Exeter, California
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms are spacious and modernized for an older property. Staff was very helpful. For a large property the layout lends itself to a quiet stay even though the hotel was at full capacity. The Breakfast buffet was better than average for a free breakfast. There are no king beds available at this property.

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Chris, First of I want to thank you for taking the time and writing a review about your recent stay with us. I am glad to hear that you enjoyed your stay with us and I will share your comments with our Staff. Francisco Cruz General Manager More 

Los Angeles, California
Level Contributor
106 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel for the family in a quiet location and several amenities nearby. The breakfast spread is very decent, and there is a basketball court and swimming pool for the kids to break out a sweat. The rooms are all suites and in very good working order. Do note however that the location is south San Jose... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, Thank you very much for takingthe time and writing a review about your recent stay with us. We are glad to hear you enjoyed your stay. We will share your comments with our Staff and hope to see you again on your future travels to the area. Francisco Cruz General Manager More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family used to stay at this hotel during our visits in San Jose. It resides in a quiet neighborhood but not far from 101 and 85 freeways. Stuff is always very friendly and helpful. Rooms are spacious and well-equipped. Small kitchen is very convenient for families with kids and for those who used to cook themselves. Room service usually... More 

Was this review helpful? Yes
Residence Inn S, Manager at Residence Inn San Jose South, responded to this review

Dear RogueIndy, Thank you for taking the time to share your recent experience at the Residence Inn San Jose South with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am delighted to hear our location and Service suit your needs! However, I am disappointed to learn that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Staying in San Jose for a trip to SJSU and we made the right choice to skip a 2nd night at a Holiday Inn (disappointed) and booked a night here (great decision). The customer service rep on the phone, the clerk at the check-in, all we're friendly and very customer service oriented. It was Maria at the breakfast buffet who... More 

Was this review helpful? Yes 1
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Y.M. Thank you for taking the time and writing a review about your experience at the Residence Inn San Jose South. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback... More 

Bradenton, Florida
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 5, 2015

These are great rooms for extended stays. Convenient kitchen, living room and bedroom made it feel like a little home away from home. The bed was terrific and the room very clean. The appointments were a bit dark and cheerless. The breakfast was uneven at best. The first morning the service was lovely, well-stocked, fresh and pleasant despite the volume... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Ava, Thank you very much for taking the time and writing a review about your recent stay with us. Your comments are very helpful and valuable to us, as this will help us improve in our services and improve our Guest satisfaction. I also wanted to apologize for the inconsistency you encountered during our breakfast hours with not only... More 

Novato, CA
Level Contributor
114 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 3, 2015

My son had a weeklong hockey camp at Sharks Ice San Jose, so we needed a place to stay for 4 nights. I chose the Residence Inn because I have had great luck with the brand. This was no exception. We checked in right before 5 our first night and were immediately greeted by the desk staff. Check in was... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Sunbunny31, Thank you for taking the time and writing a review about your experience at the Residence Inn San Jose South With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Marriott Customer, your feedback will be shared with... More 

Sonoma County, California
1 review
1 of 5 stars Reviewed July 1, 2015

We checked into the hotel really late friday night the hotel was really busy and the guest before us mentioned to the front desk that his rate was very high and the girl said well our rate is 229 so i dont even know how you got a lower rate my friend and I just looked at eachother shocked that... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day ND, I want to apologize for the huge inconvenience you encountered upon your arrival at the Residence Inn San Jose South Property. After a long day of travel, the only thing one wants to do is relax and unwind. As a valued Guest we strive to give you the most positive and reassuring environment. I know this was... More 

Las Vegas, Nevada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

We had a very comfortable stay and the hotel staff was very friendly and helpful. We always enjoy the atmosphere at Residence Inn and this location was no exception. The breakfast quality was excellent, and we enjoyed the variety of items. We had an event in Santa Cruz, and also went into San Francisco. Although the drive was a bit... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Bill M, First of I would like to thank you for taking the time and writing a review about your recent stay with us, we will share your comments with our entire staff. We are glad to hear you enjoyed your stay with us and we hope to see you again on your future travels to the area.... More 

Buffalo Grove, Illinois
Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed June 15, 2015

This typical Residence Inn is aimed at, and priced for, well compensated techies who can afford the stiff rates typical of this area. It serves a decent breakfast, as long as you go in early, is quiet, and the rooms are good sized. However, if you want a King Size bed, you are out of luck. Most rooms have only... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, First of I wanted to thank you for taking the time and writing a review about your recent saty with us, as this is one of the ways we get to improve on our services and standards. I am sorry to hear that not all of our amenities were up to par or to your satisfaction. I will... More 

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