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Residence Inn San Jose South

#15 of 73 Hotels in San Jose
Certificate of Excellence
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6111 San Ignacio Avenue, San Jose, CA 95119
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Residence Inn San Jose South
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Residence Inn San Jose South
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93 reviews from our community

Traveler rating
    42
    33
    8
    6
    4
See reviews for
17
16
10
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (93)
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    (24)
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room was very nice, clean, well maintain, as was the rest of the property. The front desk staff were very good. The breakfast was average, nothing special, nothing bad. Only complaint was a couple of loud guests in the hallway at 1030 pm, aside from that it was a great experience.

Was this review helpful? Yes 1
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Youperboy1, First of I wanted to thank you for business and for taking the time about your recent stay with us. We are glad to hear that you enjoyed your stay with us and hope to see you again on your future travels to the area. Francisco Cruz General Manager Sanjosesouthgm@ih-corp.com More 

Lawrence, Kansas
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a clean, friendly hotel for a two night stay for me. Hotel desk helped when I forgot toothpaste and even made sure I had more than enough. There's a grocery story across the street and some fast food places right there. Location off the highway is great as well. Would recommend to anyone as a safe place to... More 

Was this review helpful? Yes 1
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Blake, We just wanted tot hank you for taking the time and writing a review about your recent stay with us,we are glad to hear you enjoyed your stay with us and we hope to see you again on your future travel to our area. Francisco Cruz General Manager More 

Buenos Aires, Argentina
Top Contributor
158 reviews 158 reviews
57 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The property is very nice, the apartments are very comfortable and very well equipped. The couch in the living room was fabulous and I had a great nap on it. Breakfast is also very good. However, my bed was awful. Definitely not a queen size so it was not for two people. But then. . .the mattress was terrible, too... More 

Was this review helpful? Yes 1
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Mr. Gmokatz, First of I wanted to thank you for taking the time and writing a review in regards to your recent stay with us. I am glad to hear that you enjoyed some of the amenities we have to offer. I am trully sorry for you not being able to get a good night sleep and I... More 

Top Contributor
143 reviews 143 reviews
85 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 23, 2015

A nice Residence, it's quiet yet close to two major highways. Rooms were nicer than most residences. Many residences have floors that "creak" when people above you walk around, this one does not seem to. Staff was nice, check in was fast. Breakfast was on par with all the others. Rate seemed low for San Jose.

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Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Worldtraveller550, I just wanted to thank you for taking the time to write a review about your recent stay with us, we will share your comments with our entire Staff. We also wanted to thank you for your business and hope to see you again on your future travels to the area. Francisco Cruz General Manager sanjosesouthgm@ih-corp.com More 

Maricopa, Arizona
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 15, 2015

Our room was clean and comfortable. Negative - very hard bed. For pet owners - I didn't care for their pet policy. I fully understand that they should have the right to remove a pet, if it is being a nuisance to other guests. The issue I had was that their policy didn't detail how they would communicate the issue... More 

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Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, First of thank you very much for taking the time to fill out a review of your recnt stay with us. We will share your comments with our entire Staff. We also want to thank you for your business and hope to see you on your future travels to the area. Francisco Cruz General Manager More 

Ashland, Oregon
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 6, 2015

Highs: Decor and furnishings, room size, front desk friendliness and efficiency. Ample parking that appears relatively secure. Lows: Rock-hard mattress; I was sore all over after trying to get a good night's sleep. Limited restaurant choices nearby - all fast food chains or small strip-mall eateries. In-room coffee was awful. No PBS channel on TV. In Between: Breakfast buffet was... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Sir, First of thank you for staying with us we appreciate your business. I also wanted to thank you for writing a review about your recent stay with us. We will share your comments with our Staff. Francisco Cruz General Manager More 

San Jose, California
1 review
2 of 5 stars Reviewed January 2, 2015

The skimmer lid (located on the pool deck usually in multiple areas, circular white cap) was broken and when my 2 year old son stepped on it on his way to the pool his leg fell in and got cut open. We called a member of the staff over to the pool while we were still in it and showed... More 

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Residence Inn S, Manager at Residence Inn San Jose South, responded to this review

Dear Zach M, We apologize for the inconvenience you experienced and have made sure to correct and discuss the mishap with our entire staff to assure we learn from the situation and do a better job at responding. We hope this does not deter you from choosing to stay with us again in the future to show you how we've... More 

Long Beach
Top Contributor
80 reviews 80 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 9, 2014

I liked the bedroom and living room arrangement of the the suite I was assigned, but the bed was not a king size bed. We got a queen sized bed, and the bedroom area was fairly small. The room was well maintained, with fairly new furnishings. The breakfast area had a typical selection of items on the buffet (eggs, cereal,... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Jeff, Thank you for taking the time and sharing your experience during your recent stay with us. We are glad to hear you enjoyed your stay and wanted to thank you for your business. We hope to see you on your future travels. Francisco Cruz General Manager Sanjosesouthgm@ih-corp.com More 

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

Made many trips to San Jose on business and this was my first choice, always. All staff members were pleasant and helpful. This hotel really caters to the business traveler. They make your stay very comfortable. The rooms are really nice and spacious and kept very clean. The housekeeping staff was awesome and so friendly. The food area was great... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, First of I would like to thank you for taking the time and wrting a review about your recent stay with us. We are glad to hear you enjoyed your stay with us and that you found everything to your liking, we hope to see you again on your future travels to the area. Francisco Cruz General Manager... More 

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 23, 2014

Stayed for 5 nights in August with a few colleagues from other countries. As we arrived well before the check-in time, was told that one of the 2 rooms was not ready but was promised by the front desk that he would help to reserve the room on the same block. However, upon check-in for the 2nd room, was told... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Jeffrey, First of I want to thank you for staying with us and for taking the time to write a review about your recent stay with us. I am glad to hear you enjoyed your stay with us and hope to see you in your future travels. I would also like to apologize for not getting your room... More 

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