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Residence Inn San Jose South

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6111 San Ignacio Avenue, San Jose, CA 95119
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Residence Inn San Jose South
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Residence Inn San Jose South
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102 Reviews from our TripAdvisor Community

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Traveler rating
    47
    34
    9
    7
    5
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (27)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (14)
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1 review
5 of 5 stars Reviewed 3 weeks ago

Staying in San Jose for a trip to SJSU and we made the right choice to skip a 2nd night at a Holiday Inn (disappointed) and booked a night here (great decision). The customer service rep on the phone, the clerk at the check-in, all we're friendly and very customer service oriented. It was Maria at the breakfast buffet who... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Y.M. Thank you for taking the time and writing a review about your experience at the Residence Inn San Jose South. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback... More 

Bradenton, Florida
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

These are great rooms for extended stays. Convenient kitchen, living room and bedroom made it feel like a little home away from home. The bed was terrific and the room very clean. The appointments were a bit dark and cheerless. The breakfast was uneven at best. The first morning the service was lovely, well-stocked, fresh and pleasant despite the volume... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Ava, Thank you very much for taking the time and writing a review about your recent stay with us. Your comments are very helpful and valuable to us, as this will help us improve in our services and improve our Guest satisfaction. I also wanted to apologize for the inconsistency you encountered during our breakfast hours with not only... More 

Novato, CA
Level Contributor
107 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My son had a weeklong hockey camp at Sharks Ice San Jose, so we needed a place to stay for 4 nights. I chose the Residence Inn because I have had great luck with the brand. This was no exception. We checked in right before 5 our first night and were immediately greeted by the desk staff. Check in was... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Sunbunny31, Thank you for taking the time and writing a review about your experience at the Residence Inn San Jose South With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Marriott Customer, your feedback will be shared with... More 

Sonoma County, California
1 review
1 of 5 stars Reviewed 3 weeks ago

We checked into the hotel really late friday night the hotel was really busy and the guest before us mentioned to the front desk that his rate was very high and the girl said well our rate is 229 so i dont even know how you got a lower rate my friend and I just looked at eachother shocked that... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day ND, I want to apologize for the huge inconvenience you encountered upon your arrival at the Residence Inn San Jose South Property. After a long day of travel, the only thing one wants to do is relax and unwind. As a valued Guest we strive to give you the most positive and reassuring environment. I know this was... More 

Las Vegas, Nevada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

We had a very comfortable stay and the hotel staff was very friendly and helpful. We always enjoy the atmosphere at Residence Inn and this location was no exception. The breakfast quality was excellent, and we enjoyed the variety of items. We had an event in Santa Cruz, and also went into San Francisco. Although the drive was a bit... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Bill M, First of I would like to thank you for taking the time and writing a review about your recent stay with us, we will share your comments with our entire staff. We are glad to hear you enjoyed your stay with us and we hope to see you again on your future travels to the area.... More 

Buffalo Grove, Illinois
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 15, 2015

This typical Residence Inn is aimed at, and priced for, well compensated techies who can afford the stiff rates typical of this area. It serves a decent breakfast, as long as you go in early, is quiet, and the rooms are good sized. However, if you want a King Size bed, you are out of luck. Most rooms have only... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, First of I wanted to thank you for taking the time and writing a review about your recent saty with us, as this is one of the ways we get to improve on our services and standards. I am sorry to hear that not all of our amenities were up to par or to your satisfaction. I will... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

Very clean, spacious rooms. The buffet breakfast offered so many options, all 8 of our kids left full and happy! I personally enjoyed the coffee, served all day. The pool was nice and clean. We'd definitely go back!

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Stacwith8, Thank you very much for taking the time and writing a review about your recent stay with us. We will share your comments with our entire Staff and hope to see you again on your future travels. Francisco Cruz General Manager More 

Soledad, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

We would like to thank Cheri for her excellent custom service today. We had an error in reservations and she came through to save the day. She said she would call us back and she followed thru. She was very professional and courteous. We are so thankful and blessed to have had her help, we were able to attend our... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Breanda, Thank you very much for taking the time and writing a review about your recent stay with us, we are glad to hear you enjoyed your stay with us and that Cheri was able to assist you to your satifaction. We hope to see you again on your future travels to the area Francisco Cruz General Manager More 

Litchfield, Minnesota
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015

The hotel was clean, and quiet for the most part. We were on the second floor and I think the people above us were bowling.... or at least dropping bowling balls. Breakfast was good pool was nice and the area around it well maintained. We had our 17 year son with us the only bathroom is located in the master... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Melissa, First of I want to thank you for taking the time and writing a review about your recent stay with us, I also would like to thank you for your business and glad to hear you enjoyed your stay with us. We will share your comments with the rest of our staff and we hope to see... More 

Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 7, 2015

The room was very nice, clean, well maintain, as was the rest of the property. The front desk staff were very good. The breakfast was average, nothing special, nothing bad. Only complaint was a couple of loud guests in the hallway at 1030 pm, aside from that it was a great experience.

Was this review helpful? Yes 2
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Youperboy1, First of I wanted to thank you for business and for taking the time about your recent stay with us. We are glad to hear that you enjoyed your stay with us and hope to see you again on your future travels to the area. Francisco Cruz General Manager Sanjosesouthgm@ih-corp.com More 

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