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Residence Inn San Jose South

#16 of 74 Hotels in San Jose
Certificate of Excellence
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6111 San Ignacio Avenue, San Jose, CA 95119
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Residence Inn San Jose South
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Residence Inn San Jose South
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91 reviews from our community

Traveler rating
    41
    32
    8
    6
    4
See reviews for
17
16
10
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (91)
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    (22)
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Buenos Aires, Argentina
Top Contributor
152 reviews 152 reviews
55 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The property is very nice, the apartments are very comfortable and very well equipped. The couch in the living room was fabulous and I had a great nap on it. Breakfast is also very good. However, my bed was awful. Definitely not a queen size so it was not for two people. But then. . .the mattress was terrible, too... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Mr. Gmokatz, First of I wanted to thank you for taking the time and writing a review in regards to your recent stay with us. I am glad to hear that you enjoyed some of the amenities we have to offer. I am trully sorry for you not being able to get a good night sleep and I... More 

Top Contributor
140 reviews 140 reviews
83 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 23, 2015

A nice Residence, it's quiet yet close to two major highways. Rooms were nicer than most residences. Many residences have floors that "creak" when people above you walk around, this one does not seem to. Staff was nice, check in was fast. Breakfast was on par with all the others. Rate seemed low for San Jose.

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Worldtraveller550, I just wanted to thank you for taking the time to write a review about your recent stay with us, we will share your comments with our entire Staff. We also wanted to thank you for your business and hope to see you again on your future travels to the area. Francisco Cruz General Manager sanjosesouthgm@ih-corp.com More 

Maricopa, Arizona
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 15, 2015

Our room was clean and comfortable. Negative - very hard bed. For pet owners - I didn't care for their pet policy. I fully understand that they should have the right to remove a pet, if it is being a nuisance to other guests. The issue I had was that their policy didn't detail how they would communicate the issue... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, First of thank you very much for taking the time to fill out a review of your recnt stay with us. We will share your comments with our entire Staff. We also want to thank you for your business and hope to see you on your future travels to the area. Francisco Cruz General Manager More 

Ashland, Oregon
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 6, 2015

Highs: Decor and furnishings, room size, front desk friendliness and efficiency. Ample parking that appears relatively secure. Lows: Rock-hard mattress; I was sore all over after trying to get a good night's sleep. Limited restaurant choices nearby - all fast food chains or small strip-mall eateries. In-room coffee was awful. No PBS channel on TV. In Between: Breakfast buffet was... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear Sir, First of thank you for staying with us we appreciate your business. I also wanted to thank you for writing a review about your recent stay with us. We will share your comments with our Staff. Francisco Cruz General Manager More 

San Jose, California
1 review
2 of 5 stars Reviewed January 2, 2015

The skimmer lid (located on the pool deck usually in multiple areas, circular white cap) was broken and when my 2 year old son stepped on it on his way to the pool his leg fell in and got cut open. We called a member of the staff over to the pool while we were still in it and showed... More 

Was this review helpful? Yes
Residence Inn S, Manager at Residence Inn San Jose South, responded to this review

Dear Zach M, We apologize for the inconvenience you experienced and have made sure to correct and discuss the mishap with our entire staff to assure we learn from the situation and do a better job at responding. We hope this does not deter you from choosing to stay with us again in the future to show you how we've... More 

Long Beach
Top Contributor
74 reviews 74 reviews
46 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 9, 2014

I liked the bedroom and living room arrangement of the the suite I was assigned, but the bed was not a king size bed. We got a queen sized bed, and the bedroom area was fairly small. The room was well maintained, with fairly new furnishings. The breakfast area had a typical selection of items on the buffet (eggs, cereal,... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Jeff, Thank you for taking the time and sharing your experience during your recent stay with us. We are glad to hear you enjoyed your stay and wanted to thank you for your business. We hope to see you on your future travels. Francisco Cruz General Manager Sanjosesouthgm@ih-corp.com More 

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

Made many trips to San Jose on business and this was my first choice, always. All staff members were pleasant and helpful. This hotel really caters to the business traveler. They make your stay very comfortable. The rooms are really nice and spacious and kept very clean. The housekeeping staff was awesome and so friendly. The food area was great... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day, First of I would like to thank you for taking the time and wrting a review about your recent stay with us. We are glad to hear you enjoyed your stay with us and that you found everything to your liking, we hope to see you again on your future travels to the area. Francisco Cruz General Manager... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 23, 2014

Stayed for 5 nights in August with a few colleagues from other countries. As we arrived well before the check-in time, was told that one of the 2 rooms was not ready but was promised by the front desk that he would help to reserve the room on the same block. However, upon check-in for the 2nd room, was told... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Good day Jeffrey, First of I want to thank you for staying with us and for taking the time to write a review about your recent stay with us. I am glad to hear you enjoyed your stay with us and hope to see you in your future travels. I would also like to apologize for not getting your room... More 

Portland, Oregon
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2014

As expected a nice kitchen (well stocked) , good television and a very comfortable bed. Across the street is the supermarket , gas station and decent stores for a kitchen in the room: Take and Bake Pizza. The breakfast was part of the room price. It was quite good. The staff is very nice. They will do anything for you... More 

Was this review helpful? Yes
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Dear John, We are glad to hear you enjoyed your stay with us. Also thank you for choosing our Hotel as your home away from home and we hope to see you on your future travels. Francisco Cruz General Manager Sanjosesouthgm@ih-corp.com More 

Orangevale, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2014

My family and I stayed here 1 night and our stay was amazing. The room was very clean and comfortable. The room was very spacious. The bed was amazing. Complimentary popcorn which my kid loved. Full kitchen with all the appliances. We enjoyed the outside fire pit our first night. And the free hot breakfast was great. They had a... More 

Was this review helpful? Yes 2
Residence Inn S, Manager at Residence Inn San Jose South, responded to this review

Dear Bmoe6, Thank you so much for taking the time to fill out a review! We are delighted to hear how you enjoyed your stay and liken us to being your home away from home! We look forward to welcoming you back! More 

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