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Holiday Inn San Jose-Airport

#30 of 73 Hotels in San Jose
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1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
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Holiday Inn San Jose-Airport
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Holiday Inn San Jose-Airport
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409 reviews from our community

Traveler rating
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    87
    62
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, California
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great for the airport and right on the light rail for downtown. Staff are friendly, place is clean and recently remodeled. There is an airport shuttle too. We had a car and there was a $13 a day charge to park it which was a surprise though it's on the web page we missed it. My big beef was the... More 

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Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at HI San Jose for a convention. The hotel staff was very friendly, and the rooms were great! Te furniture was great, and the smell of new carpet still lingered around.The hotel is located in a good location, i was able to easily transport to downtown and to santa clarita. The only negatives i found for this hotel were... More 

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Philadelphi, PA
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, San Jose is very expensive for hotels and typically booked at least 30 days in advance. The laws of supply and demand mean that you will pay a lot for a room and probably be disappointed. I try to remember that everytime I come here for business. I typically stay the Four Points Sheraton but it was... More 

Was this review helpful? Yes 1
Travis N, Front Office Manager at Holiday Inn San Jose-Airport, responded to this review

Dear Newoman2004, I am very sorry to hear that you were not satisfied with your stay at the Holiday Inn San Jose Airport. I would like to speak with you regarding your stay, and have sent you a private message to gather more information. Thank you, Travis N. Front Office Manager More 

Travelers are raving about these San Jose hotels

Los Angeles, California
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are smallish but usually comfortable. Sometimes when there is an event in the hotel it can get loud. But usually good. Bar has good food and great bartender.Breakfast buffet is average. Front desk and reservation service is excellent and very helpful.

Was this review helpful? Yes
Bainbridge Island, Washington
Top Contributor
109 reviews 109 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for one night prior to our flight out of San Jose airport. The lobby was attractive and good for a business-oriented hotel. Service at check-in and check-out was a breeze. Our room was far down a hallway, which made it very quiet. The rental car return was less than five minutes away, which saved us time getting to... More 

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Fort Worth, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

Silicon Valley hotels have a tendency to be extremely pricey, but this hotel, on the lower end of the price range, was a surprise and a delight. I have had the opportunity to stay here two times for 4 nights at a time, my visits 5 months apart, and I have yet to be disappointed. Parking is convenient, staff is... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 11, 2015 via mobile

Room key not working , man had to take it apart. Desk clerk argumentative . Average room , high price. Moving hotels. Food from room service still in hallway hours later. Sat outside at fire pit. They closed it down right after.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn San Jose-Airport, responded to this review

Dear M Z. Thank you very much for sharing your experience with us. I am sorry to hear about your experience at our property. I hope you can believe me when I say that your experience is not the norm for our property. We take great pride in keeping our amenities at tip top shape for our weary travelers. I’d... More 

Makati, Philippines
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 22, 2015

I like the location but I am not liking so much with the way customer service ability of the staff. I have been 5, 6 starts and 3 stars too in the there in the states but they are really good. Probably, require some training.

Was this review helpful? Yes 1
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Your thoughts on our hotel are a top priority to us and we glad you took the time to let us and others know about your stay at the Holiday Inn San Jose. Although you had experienced some issues with the staff, I was pleased to hear that you found our... More 

Vancouver, Canada
Top Contributor
62 reviews 62 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 14, 2015

We chose this hotel over any other because we had a late late arrival and they are the only ones who provide a free 24 hour shuttle service. We left arrivals and walked out and crossed to the other side of the street and the shuttle came within 5 minutes. Check-in was expedient and we requested a quiet room so... More 

Was this review helpful? Yes 1
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Your thoughts on our hotel are a top priority to us and we're glad you took the time to let us and others know about your stay at the Holiday Inn San Jose. Although you had experienced some issues with the bussing and seating at our hotel’s restaurant, I was pleased... More 

Westfield, MA
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 26, 2015

We had a brief overnight here last week, and the most important things to us - quick transportation to and from the airport - were fulfilled. The hotel is only 10 minutes away from the airport, and near some good choices for meals and public transportation. The lobby has that new look Holiday Inns have now, with interesting carpet patterns... More 

Was this review helpful? Yes 2
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments, I was glad to find the hotel was suitable for your needs. The additional comments you made on the... More 

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