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Holiday Inn San Jose-Airport

3.0 of 5 1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
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Holiday Inn San Jose-Airport
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Holiday Inn San Jose-Airport
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392 reviews from our community

Traveler rating
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    82
    61
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Visalia, California
Top Contributor
51 reviews 51 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The wife and I stayed at the Holiday Inn San Jose Airport for the park and fly. We spent one night and quickly found that our room's heater was not working. After a call to the front desk someone was sent right up to take a look. He told us to it was an older unit and may need a... More 

Was this review helpful? Yes 1
JSaylor, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Your thoughts on our hotel are a top priority to us and we are glad you took the time to let us and others know about your stay at the Holiday Inn San Jose Airport. Although you had experienced initially an issue with the first room’s HVAC, I was pleased to... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Paid $218 total for 1 night. Base rate with a king bed was $179 + $13 parking fee + taxes. Stayed in room 601. Looking at the exterior of the building you can tell the structure was built decades ago. Holiday Inn purchased the property from Wyndham and began interior renovations in 2012. The lobby is small but nice, the... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on the Holiday Inn San Jose Airport. Reviewing commentary on our hotel from guests like you helps us serve you better. Upon reading your comments with regards to the room conditions and parking gate notes you made, I was disheartened to learn we did not live up to your expectations. I am truly sorry... More 

Antioch CA
Contributor
20 reviews 20 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location, close to downtown, light rail station, airport, and 3 major freeways. I had previously stayed at this hotel before it became Holiday Inn and I really like the improvements that had been done to the hotel it is much better. The room was nicely decorated and had enough space with a King size... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments, I was glad to find the hotel was suitable for your needs. Feedback on the parking and other notes... More 

San Luis Obispo, California
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great place to stay. The location is good and the rooms were nice, clean, and quiet. Just a few blocks from the heart of downtown which is a plus too. It is kind of lame that they charge 13 bucks to park but it is still better that the 25 or 30 that alot of other hotels in the... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments, I was glad to find the hotel was suitable for your needs. For any future stay, please let us... More 

Alaska
Top Contributor
88 reviews 88 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this room for 3 nights and called the hotel to let them know our flight would be arriving at 8am, so please don't give away our room (we paid for the previous night so we could check in as soon as we arrived and get some much needed sleep). This seems like a simple enough concept but the... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on the Holiday Inn San Jose Airport. We are glad you took the time to let us and others know about your experience at the Holiday Inn San Jose Airport. After reading your comments with regards to the notes on our guest service, I was sorry to learn of your missed expectations with us.... More 

Hammonton, New Jersey
1 review
3 of 5 stars Reviewed December 14, 2014

my son made reservations never received confirmation. i went to hotel and the clerk was very uniformed about the hotel.i needed the room for 2 nights and the clerk told me, they only had for 1 night. suddenly when i was being quite annoyed they found they had a room. i also informed the clerk i was there for a... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on our hotel. Our guests’ feedback is very important to us and we are gracious for you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments I was saddened to learn we could not meet your expectations while her with regards to... More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed December 11, 2014

Thought I was going to find another mediocre SJC hotel but I was pleasantly surprised. The hotel does look dated on the outside but the grounds and the building were well maintained and very clean. Parking was ample. Inside, the lobby, restaurant and bar were full! Some event was going on...not sure. But the folks at the front desk were... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Your thoughts on our hotel are a top priority to us and we glad you took the time to let us and others know about your stay at the Holiday Inn San Jose Airport. I was pleased to hear that you found our accommodations and service of good value to you... More 

Westborough, Massachusetts
Top Contributor
147 reviews 147 reviews
79 hotel reviews
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed December 6, 2014

Arrived at the hotel yesterday, two receptionist behind the desk, one busy. I was first in line and remained invisible for a while. Room was nice and upgraded as a IHG member. I did not have a "Do not Disturb" sign anywhere in my room and requested one from the service person outside my door who gave me one after... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on our hotel. We appreciate you taking the time to let us and others know about your experience at the Holiday Inn San Jose Airport. After reading your comments with regards to the service items you noted, I was saddened to learn that we did not meet your expectations. Although the lapse in service... More 

Mumbai (Bombay), India
Top Contributor
111 reviews 111 reviews
70 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 4, 2014

Was there for a Work trip... The rooms were alright. The location was a major plus... A free airport shuttle, Trains to SFO (with a change) right opposite... very good restaurants in walking distance... A Moroccan restaurant right Outside the hotel premises, Denny's for breakfast was great... barely a 5 min. walk away & another set of Asian (Chinese, Japanese)... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. I was pleased to hear that you found our accommodations to be satisfactory and the price/value of our hotel was in keeping with... More 

So Cal
Top Contributor
59 reviews 59 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 2, 2014

Had a job interview in San Jose on Monday afternoon and flew in from LA for the occasion. I looked through the hotel choices and selected the Holiday Inn San Jose AIrport. The room was ok. Clean, everything worked. The TV had HD and standard def channels. Some of the standard def channels were fuzzy but I didn't need them.... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. I thank you for taking the time to let us and others know about your experience at the Holiday Inn San Jose Airport. After reading your comments with regards to your overall stay I was glad you found the room accommodations satisfactory but it seems we missed your expectations when it... More 

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Additional Information about Holiday Inn San Jose-Airport

Address: 1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Jose-Airport 3*
Number of rooms: 354
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Also Known As:
Wyndham San Jose
San Jose Wyndham
Hotel Style:
#5 Green Hotel in San Jose

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