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All 71 San Jose hotels

Holiday Inn San Jose-Airport

3.0 of 5 Hotel   |   1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
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56%
Ranked #28 of 71 Hotels in San Jose
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 5 days ago
Perkadventures Banning, Ca
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359 reviews from our community

Traveler rating
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    73
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Banning, Ca
Top Contributor
209 reviews 209 reviews
40 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here 2 days. No biscuits and gravy any day or any bacon. Have used this brand before with biscuits/gravy always available, with Bacon every other day. WIFI signal was weak and cable keep going on and off channel. Room was clean - and seemed well maintained.

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Guest feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your review it is our understanding you had experienced some issues while here to include the TV channels, the wireless internet,... More

Dallas, Texas
Top Contributor
78 reviews 78 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When I called in to check if a room was available at my check in time at 3pm, I was told, it wasn't sure if it would be. To that, I then explained the front desk person, (Sam) that I needed a room by 3pm, since I was moving out of my apt, and had to hand over the key... More

Was this review helpful? Yes 2
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Guest feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments I was shocked to learn of the service aspects you described on your review. Although we take your comments... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Hotel was nice, clean but there is the problem : you have to pay for parking , which was never disclosed when you are booking ! it ripped us of $13.00 additional to the rate , be careful to look for hotels these days

Was this review helpful? Yes 1
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Guest feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. I am truly sorry if you were not made aware of the parking charges before your visit. Our hotel has made provisions to... More

Los Angeles, California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at this property 8 times a year or so. They always have event going on over the weekend which can be noisy. My first nite there was a big loud group of rude people next door... all nite and started at 3 the next morning!!! I called security three tines... they finally got them quiet. They moved me... More

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. I was sorry to learn of the noisy neighboring guests you encountered while here, but I was glad to see the staff responded... More

Conroe, Texas
Top Contributor
61 reviews 61 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived and checked in and found out our room was not cleaned when we opened the door. The front desk moved us and gave us free breakfast coupons. Great save from them. The room was very large with a king size bed and an odd shaped couch that opened into a single bed. This was exactly what we needed,... More

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Guest feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. Although your original room was not ready and it sounded like a less than favorable start, I was happy to learn that you... More

melbourne
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and comfortable room, a bit noisy from other guests shutting room doors well in to the night. Surprised to not have an alarm clock on the nightstand. Shower took a while to get hot water (rm 435) but was literally blown away by the water pressure since I am used to severely restricted flow shower heads in California hotels.... More

Was this review helpful? Yes
JSaylor, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. I thank you for taking the time to let us and others know about your experience at the Holiday Inn San Jose Airport. I am glad you found the water pressure more than adequate. You did mention hot water taking some time to come thru to your room, however please know... More

Moreno Valley, California
Top Contributor
61 reviews 61 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were there only from 10 p.m. on a Saturday night till Sunday morning about 10. Picked it because I got a good deal on AAA.com - $85/nite. I can see how it would be very convenient to the airport, but it was also convenient to the Winchester Mystery House, where we were going. Had to pay $13 to park,... More

Was this review helpful? Yes
GHageman, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your experience at the Holiday Inn San Jose Airport. We are pleased that you had an enjoyable stay but will definitely look into the items you mentioned. I apologize for any inconvenience. Thank you for your business and... More

Columbus, Ohio
2 reviews
5 of 5 stars Reviewed 5 weeks ago

After a long day of driving, experienced a quick check-in and nice sized newer room feel. Great buffet. Gave us free parking and 20% off b'fast coups. Gated Lot parking. Friendly esp restaurant crew. Business center nice but had a computer and printer prob.

Was this review helpful? Yes
GHageman, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your experience at the Holiday Inn San Jose Airport. I am so pleased that you had a great stay and that our friendly team was able to extend some additional perks for being a valued customer. Thank you... More

Los Angeles, California
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 13, 2014

Hotel desk receptionist was very nice and check in was fast. Finding the hotel was difficult and we missed the entrance the 1st time. A gate is at each entrance where anyone entering needs to pick up a ticket. To get the ticket we had to get out of the car and saw everyone else also opening their car door... More

Was this review helpful? Yes
GHageman, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. I apologize for the issues that you experienced with the parking gates. This has generally not been the case and there may have been a mechanical related issue during your stay. While we do charge for parking, our rates are very... More

1 review
1 of 5 stars Reviewed August 13, 2014

We stayed there for a vacation and did not get the room that was reserved. The front desk asian lady does not know how to smile and the worst of all - they charge parking. We will never go back again and won't recommend it to others.

Was this review helpful? Yes
GHageman, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate your feedback regarding your stay at the Holiday Inn San Jose Airport. I am sorry that you had a less than favorable stay. As customer service is very important to us, I was disappointed to hear that you were not warmly greeted with a smile. We will certainly... More

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Additional Information about Holiday Inn San Jose-Airport

Address: 1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Jose-Airport 3*
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Also Known As:
Wyndham San Jose
San Jose Wyndham

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