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Holiday Inn San Jose-Airport

3.0 of 5 1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
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Holiday Inn San Jose-Airport
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Holiday Inn San Jose-Airport
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398 reviews from our community

Traveler rating
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    85
    61
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Westfield, MA
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars NEW

We had a brief overnight here last week, and the most important things to us - quick transportation to and from the airport - were fulfilled. The hotel is only 10 minutes away from the airport, and near some good choices for meals and public transportation. The lobby has that new look Holiday Inns have now, with interesting carpet patterns... More 

Was this review helpful? Yes
Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a late review. But perhaps it shows just how memorable my experience was at this hotel. I travel EVERY week for work and am an expert on great customer service by this point. I saved your hotel card so that I'd remember to review your employees on a rainy day, when i had time away from work. Today... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments, I was glad to find the hotel was suitable for your needs and that you were able to recognize... More 

Awater, Ca
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As I was a little late registering for a convention I was not able to get a hotel close to the San Jose Convention Center... we stayed in the Holiday Inn San-Jose' Airport. The hotel was clean and well staffed with friendly employees. With little to compare to, I did feel the cost was a bit high for this particular... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for reviewing our hotel, the Holiday Inn San Jose. Although no specific comments were made that noted a deficiency in service we want you to know we value your thoughts. Although breakfast is not included in most rates, please know we do have a breakfast package offering available. Likewise, here at the Holiday Inn, we position our rates... More 

HAIFA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is not a new hotel. Rooms ok , bed is good, bathroom need a renovation. Break fast is basic. Parking in additional pay. Staff are friendly. A little bit noise out side due to the fact a train going nearby

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on the Holiday Inn San Jose. Reviewing commentary on our hotel from guests like you helps us serve you better. Upon reading your comments with regards to the overall stay, I was glad to see we suited your needs, however we are always looking to improve and with additional feedback from you we will... More 

Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent two nights at this hotel, and mostly I would say that it’s fine. The room was a little small, as was the bathroom, but it was clean and met my needs. The hallways are kind of narrow and dark, and there was construction going on near the elevators. The pillows were too soft for my taste, but that’s... More 

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JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Your thoughts on our hotel are a top priority to us and we glad you took the time to let us and others know about your stay at the Holiday Inn San Jose. Although you had experienced initially some aspect of construction work being performed near our elevator and hallways, I... More 

Visalia, California
Top Contributor
51 reviews 51 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2015

The wife and I stayed at the Holiday Inn San Jose Airport for the park and fly. We spent one night and quickly found that our room's heater was not working. After a call to the front desk someone was sent right up to take a look. He told us to it was an older unit and may need a... More 

Was this review helpful? Yes 1
JSaylor, General Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Your thoughts on our hotel are a top priority to us and we are glad you took the time to let us and others know about your stay at the Holiday Inn San Jose Airport. Although you had experienced initially an issue with the first room’s HVAC, I was pleased to... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 8, 2015

Paid $218 total for 1 night. Base rate with a king bed was $179 + $13 parking fee + taxes. Stayed in room 601. Looking at the exterior of the building you can tell the structure was built decades ago. Holiday Inn purchased the property from Wyndham and began interior renovations in 2012. The lobby is small but nice, the... More 

Was this review helpful? Yes 1
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on the Holiday Inn San Jose Airport. Reviewing commentary on our hotel from guests like you helps us serve you better. Upon reading your comments with regards to the room conditions and parking gate notes you made, I was disheartened to learn we did not live up to your expectations. I am truly sorry... More 

Antioch CA
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 7, 2015

The hotel is in a good location, close to downtown, light rail station, airport, and 3 major freeways. I had previously stayed at this hotel before it became Holiday Inn and I really like the improvements that had been done to the hotel it is much better. The room was nicely decorated and had enough space with a King size... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments, I was glad to find the hotel was suitable for your needs. Feedback on the parking and other notes... More 

San Luis Obispo, California
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

A great place to stay. The location is good and the rooms were nice, clean, and quiet. Just a few blocks from the heart of downtown which is a plus too. It is kind of lame that they charge 13 bucks to park but it is still better that the 25 or 30 that alot of other hotels in the... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Holiday Inn San Jose Airport. After reading your comments, I was glad to find the hotel was suitable for your needs. For any future stay, please let us... More 

Alaska
Top Contributor
88 reviews 88 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 27, 2014

We booked this room for 3 nights and called the hotel to let them know our flight would be arriving at 8am, so please don't give away our room (we paid for the previous night so we could check in as soon as we arrived and get some much needed sleep). This seems like a simple enough concept but the... More 

Was this review helpful? Yes
JSaylor, Manager at Holiday Inn San Jose-Airport, responded to this review

Thank you for your recent review on the Holiday Inn San Jose Airport. We are glad you took the time to let us and others know about your experience at the Holiday Inn San Jose Airport. After reading your comments with regards to the notes on our guest service, I was sorry to learn of your missed expectations with us.... More 

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Additional Information about Holiday Inn San Jose-Airport

Address: 1350 North First Street, San Jose, CA 95112 (Formerly Wyndham Hotel San Jose)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Jose-Airport 3*
Number of rooms: 354
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Also Known As:
Wyndham San Jose
San Jose Wyndham
Hotel Style:
#5 Green Hotel in San Jose

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