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The Fairmont San Jose

#10 of 73 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
4.5 of 5
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170 South Market Street, San Jose, CA 95113
The Fairmont San Jose
Best prices for: 1 room 1 guest
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Ranked #10 of 73 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed yesterday
LLSNapa_California Napa, California
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1,254 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Napa, California
Top Contributor
112 reviews 112 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were there for a convention. Our room was on the sixteenth floor, right by an elevator which turned out to be only a blessing. We never heard it. The room was huge, in a corner so we had two windows facing different views. The bathroom had a separate shower and a tub, a room for the commode, and a... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to share your detailed review. We appreciate the feedback and are delighted to read about how wonderful our staff was, but I do apologize for the disappointments you noted. We read all posts and utilize guest feedback to make any necessary improvements. Please know we offer complimentary Wi-Fi for all of... More 

Los Angeles
Top Contributor
93 reviews 93 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Fairmont Hotel in San Jose met all of our expectations for an upscale and comfortable stay. Very nice 19th floor spacious corner room with good views. Excellent service checking in and out. Parking seems a little stiff @ $26 per night and wi-fi adds another $13 so there is no free ride. Morning newspaper is free but you have... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear bud9845, Thank you for sharing your post. We’re happy to hear you enjoyed your time with us. Please know we do offer complimentary Wi-Fi and newspaper delivery to your room for all of our guests who join the Fairmont President's Club. It's a free reward program that you can sign up for before your stay or while you are... More 

Woodland, California
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently attended an annual convention for a women's organization that was held at the Fairmont. The large ballroom was an excellent venue for our group that numbered over 500 ladies. When guests and spouses attended the evening banquet, the facility overflowed into the large hallway, but the tables were nicely placed and the ambiance was very pleasant. The hotel... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Sylvia D, Thank you for taking the time to share your feedback. We appreciate your review and are happy to hear you enjoyed our venue, finding it to accommodate your group of 500 nicely. We look forward to welcoming you back again in the future. Warmest Regards, Natalie P Marketing & PR Manger More 

Portland, Oregon
Top Contributor
66 reviews 66 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice, friendly hotel. A bit tired, but still quite nice. I like rooms in main tower on higher floors. Lobby is comfy and location is good for San Josef, though city has few attractions, especially downtown. Don't miss new Japenese store next door. It's great.

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear bobpowers, Thank you for sharing your review and for the wonderful compliment. We value your feedback and hope to welcome you back again. Warmest Regards, Natalie P Marketing & PR Manger More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Great hotel in a great area. Register free for Fairmont presidents club to get free WIFI , or else you have to pay. Nice location with plenty of places to walk around and see. The only downside was the overpriced parking.

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear NellisFF, Thank you for sharing your post. We appreciate your feedback and hope to welcome you back again the next time your travels bring you to San Jose. Warmest Regards, Natalie P Marketing & PR Manger More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband had a conference in San Jose, and I tagged along for some vacation time. We really enjoyed the Fairmont San Jose.The staff were great, and I was glad I had the President's Club membership; it made the visit that extra bit better. We got the conference rate, otherwise we wouldn't have been able to afford the Fairmont as... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We appreciate your review and thank you for staying with us. I’m happy to hear that you enjoyed your time with us and you were able to experience the many San Jose attractions in close proximity to the hotel during your vacation. Thank you again for... More 

Phoenix
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My first visit to San Jose and I stayed at the Fairmont Hotel in downtown as it was close to the NetSuite conference I was attending at the convention center. Turns out it is also close enough to walk to downtown restaurants and museum attractions and my room was outstanding! Very well run hotel. I was in conference for most... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us during your first time visit to San Jose. I’m happy to hear we made your trip delightful and that you were able to continue your swim workouts in our 4th floor rooftop pool and also enjoy our fitness center. Our Fairmont Fit program for Fairmont President’s Club members, members... More 

Top Contributor
209 reviews 209 reviews
50 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago

Good overall experience. Quiet. Attentive. Clean. With great restaurants literally across the street. If you ask the hotel to hold packages for you prior to arrival, be aware the service is given at a steep extra cost: I had one single delivery of 3 boxes and I was charged close to $100.- USD for the "service", which in most business... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your post. We’re happy to hear you enjoyed your recent stay with us and apologize for any inconvenience surrounding our package holding policy. We appreciate your important feedback and hope to welcome you back again during your next visit to Silicon Valley. Warmest Regards, Natalie P Marketing & PR Manger More 

Society Hill SC
2 reviews
5 of 5 stars Reviewed 1 week ago

Our room was huge, gorgeous, and had a bathroom to die for!!!!! I love the separate shower/tub in the bathroom. The staff were very accommodating and sooo sweet. Even though we booked on hotwire we were treated as if we owned the hotel. The valet parking(mandatory) was efficient and very professional. Our bed was very comfortable with a lot of... More 

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for your wonderful review. We’re thrilled you enjoyed all aspects of your stay with us and we look forward to having you as our guest again! Warmest Regards, Natalie P Marketing & PR Manger More 

North Sydney
1 review
5 of 5 stars Reviewed 1 week ago

I was able to conveniently book reservation via the front desk when I attended the Netsuite Suiteworld Conference. I found my stay very comfortable and convenient and would recommend The Fairmont to any one travelling to San Jose

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us during your recent visit to San Jose. We’re happy to hear you enjoyed your stay and thank you for your recommendation. We hope to welcome you back again. Warmest Regards, Natalie P Marketing & PR Manger More 

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