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The Fairmont San Jose

#10 of 74 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
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170 South Market Street, San Jose, CA 95113
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The Fairmont San Jose
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1,311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palos Verdes Estates, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed today NEW

We stayed in a suite on the 20th floor for 2 nights during the MTAC convention. Both rooms were roomy, clean and modern, TVs in both rooms. Comfortable sofas, large desk, internet connection, great view. Bath tub, awesome shower and a make up vanity outside the bathroom. The brunch buffet is out of this world and highly recommended. The staff... More 

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Santa Maria
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel, very very comfortable, and a great location.Prefer not to have such loud music upon check in. It is a great location across the street from the Tech museum which is outstanding and close to SanPdero Square

Review collected in partnership with Fairmont Hotels & Resorts

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Level Contributor
4 reviews
3 of 5 stars Reviewed 2 days ago NEW

Reasonable choice for a hotel convenient to the Convention Center. Otherwise I'm sure there are much nicer parts of San Jose to stay in! Spent 2 consecutive weekends here for a sports tournament. Rooms in the main hotel are much nicer than the annex. Go for a high floor for a nice view of the surrounding hills. Fountain restaurant is... More 

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Las Vegas, Nevada
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here from June 28-July 1. The hotel is in a good location, close to lots of restaurants and walking distance from the Convention Center. The lobby is nice, with a nice lounging area. The room was dated with zero drawers available. Zero. Not even a night stand drawer. One side of the bed had a shelf nightstand and the... More 

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Savannah
5 of 5 stars Reviewed 2 days ago NEW

Our stay was wonderful! The staff were very accommodating! The rooms were very clean and comfy. The pool was a nice treat at the end of the day! I would recommend this hotel to everyone! Great place to stay and in a central location!

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to share your valuable feedback and for choosing to stay with us on your recent visit to Silicon Valley. We are happy to hear you found our staff accommodating and had a wonderful stay. Thank you for your recommendation, we look forward to welcoming you back! Warmest Regards, Natalie P Marketing... More 

Chatsworth, Ca
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Everything was EXCELLENT and spot on. The rooms were great and the staff was even better. I never had to wait long for check-in and when I joined the frequent traveler club it was even faster. Room service and the food was always fast and good and when I wanted to venture out for something, the concierge and the door... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Ruth F., Thank you for very much for your kind words and for becoming a Fairmont Presidents Club Member. We appreciate your patronage and are thrilled to hear you had an excellent stay, enjoying every experience while you were here. We certainly look forward to welcoming you back again! Warmest Regards, Natalie P Marketing & PR Manger More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Fairmont is a large property located in the heart of downtown San Jose and convenient to numerous office buildings and restaurants downtown. I had a room in the South tower which was very nice - comfortable bed, large room, and marble fixtures in the bathroom with separate shower and tub. The room service I ordered was better than average... More 

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Alpharetta, Georgia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Don't know the area that well but it seems like a good location. The lobby looks nice but the rooms were dated. Service was not that great. Check-in was slow and dis-organized. Not much going on at the bar / restaurant and the staff seemed pretty bored too. In the morning, the restaurant was too busy to take anyone --... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your post. I am so sorry that you did not experience greater value in your stay and for the disappointments you noted. We are committed to delivering excellent service and amenities in every area of the hotel and apologize that we did not exceed your expectations. We appreciate your feedback and hope to have... More 

San Jose, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

spent our honeymoon here, was in the towers, awesome view, especially at night time ,arrived to champagne and strawberries, perfect touch, late nite room service was spot on, staff friendly, rooms very clean.

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review and for choosing to stay with us. We’re delighted to have been a part of such a special event in your lives. We hope to welcome you back for your anniversary! Warmest Regards, Natalie P Marketing & PR Manger More 

Santa Ana
2 reviews
4 of 5 stars Reviewed 1 week ago

A convenient and comfortable place to stay in San Jose. Quiet and clean room. Many restaurants within walking distance. Feel safe to walk around the neighbor area with a walking zone and a small park.

Review collected in partnership with Fairmont Hotels & Resorts

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