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The Fairmont San Jose

#10 of 73 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
4.5 of 5
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170 South Market Street, San Jose, CA 95113
The Fairmont San Jose
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Ranked #10 of 73 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
A recent review
3 of 5 stars reviewed yesterday
Hamburger_Queen Chico, California
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1,259 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chico, California
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location was close to the event I was attending in downtown San Jose. I had a room by the pool (extra charge) and a nice patio space. The patio had not been cleaned/swept in some time, there were cigarette butts in the planters where some sort of plants/flowers should have been, but weren't. I requested a refrigerator and after... More 

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Westminster, CA,
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Recently I spent two nights at the Fairmont San Jose while attending a convention there. This hotel describes itself on its Website as having "elegantly appointed" rooms. That may be, but the room to which I was assigned, while large, needed to be updated in the bathroom. The bath was two and a half rooms - toilet in a water... More 

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Las Vegas, Nevada
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Fairmont is a very nice hotel and also very pricey. We only stayed for one night while we were in town for the U2 concert at SAP center. I usually stay at Marriott properties, but decided to try this hotel on the recommendation from a friend. We took a taxi from the airport and it came out to about... More 

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La Quinta
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Centrally located and within walking distance to many of the office buildings and several really good restaurants. I have stayed at this property a couple dozen times over the last 15 years and have always been impressed with the service and professionalism of the staff.

Review collected in partnership with Fairmont Hotels & Resorts

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USA
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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The Fairmont is an first-tier conventional hotel. The rooms are fairly spacious and homey. I found the bed comfortable. The desk and chair, less so; the chair is not adjustable and not the right height for using the laptop, but this is minor. One unexpected perk is that the Internet connectivity in the room is excellent (above-average in bandwidth and... More 

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Napa, California
Top Contributor
112 reviews 112 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were there for a convention. Our room was on the sixteenth floor, right by an elevator which turned out to be only a blessing. We never heard it. The room was huge, in a corner so we had two windows facing different views. The bathroom had a separate shower and a tub, a room for the commode, and a... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to share your detailed review. We appreciate the feedback and are delighted to read about how wonderful our staff was, but I do apologize for the disappointments you noted. We read all posts and utilize guest feedback to make any necessary improvements. Please know we offer complimentary Wi-Fi for all of... More 

Los Angeles
Top Contributor
94 reviews 94 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Fairmont Hotel in San Jose met all of our expectations for an upscale and comfortable stay. Very nice 19th floor spacious corner room with good views. Excellent service checking in and out. Parking seems a little stiff @ $26 per night and wi-fi adds another $13 so there is no free ride. Morning newspaper is free but you have... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear bud9845, Thank you for sharing your post. We’re happy to hear you enjoyed your time with us. Please know we do offer complimentary Wi-Fi and newspaper delivery to your room for all of our guests who join the Fairmont President's Club. It's a free reward program that you can sign up for before your stay or while you are... More 

Woodland, California
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently attended an annual convention for a women's organization that was held at the Fairmont. The large ballroom was an excellent venue for our group that numbered over 500 ladies. When guests and spouses attended the evening banquet, the facility overflowed into the large hallway, but the tables were nicely placed and the ambiance was very pleasant. The hotel... More 

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Sylvia D, Thank you for taking the time to share your feedback. We appreciate your review and are happy to hear you enjoyed our venue, finding it to accommodate your group of 500 nicely. We look forward to welcoming you back again in the future. Warmest Regards, Natalie P Marketing & PR Manger More 

Portland, Oregon
Top Contributor
66 reviews 66 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice, friendly hotel. A bit tired, but still quite nice. I like rooms in main tower on higher floors. Lobby is comfy and location is good for San Josef, though city has few attractions, especially downtown. Don't miss new Japenese store next door. It's great.

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear bobpowers, Thank you for sharing your review and for the wonderful compliment. We value your feedback and hope to welcome you back again. Warmest Regards, Natalie P Marketing & PR Manger More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in a great area. Register free for Fairmont presidents club to get free WIFI , or else you have to pay. Nice location with plenty of places to walk around and see. The only downside was the overpriced parking.

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FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear NellisFF, Thank you for sharing your post. We appreciate your feedback and hope to welcome you back again the next time your travels bring you to San Jose. Warmest Regards, Natalie P Marketing & PR Manger More 

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