We booked the room through their internet special, it was $ 119 plus taxes. Check in was a breeze, we were on the 8th floor with the view of Market Street and San Fernando Avenue. It was during Christmas week, so we were able to look down at the ice skate ring. Across from the hotel is the Christmas Park.... more

I have stayed at 4 Fairmont hotels in the past 3 years. I would not recommend any of them and have to rate the San Jose facility the worst. Except for a nice lobby, this hotel is not being maintained at all! The 25+ people checking in had to wait 20+ minutes each since there were only 2 rude people... more

Person at front desk was rude. The whole floor where we stayed smelled very bad. Called housekeeping and asked for something and it was never brought up. Food from room service just ok. BEDS VERY UNCOMFORTABLE! more

I flew into San Jose to visit family and friends but not knowing where I was going to stay. I searched reviews about this place and several other properties. So I just went down the list and called each one and asked for their "best rate" available. This one was the most expensive at $124 a night. They did have... more

We stayed 5 nights during a writing conference. We were upgraded to a South Tower 1-bedroom suite (because it was my partner’s birthday). Lovely large room and excellent toiletries – they use the same brand in the Convent Garden Hotel and Soho Hotel in London. The shower was amazing. Very comfortable bed and everything was very clean. The main hotel... more

Spent the best part of a week here and found it variable... The room was huge and the bathroom divided into bath area, lavatory and shower, with doors for each. Bed large and view good. Almost all the staff were great, the exceptions being a very overworked and visibly stressed barman who was struggling to serve a huge crowd of... more

The overall stay was great due to excellent location. I highly recommend: - call the hotel to see if there are specials they dont advertise on the web. I got a great rate of $149/nt for a Sat - Wed stay. - join their rewards program for the free wifi - treat yourself to the breakfast room service - great... more

We were totally in love with this hotel. It is absolutely gorgeous!!! Definitely book through the hotel. We booked early through their special deals and only paid around $100 for a room. We stayed on the 5th floor on the main buidling and had a corner executive king suite. Sign up for the presidential program bc it's totally free and... more

The hotel was beautiful and everything you could want EXCEPT that things were ridiculously priced. A glass of wine I am accustomed to paying $12 a glass for was $24 and the Martini menu was expensive too. I was surprised on checkout that the parking was $26 a day. It's not like the parking was scarce.....lots of it underground. A... more