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The Fairmont San Jose

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170 South Market Street, San Jose, CA 95113
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The Fairmont San Jose
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1,342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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Omaha, Nebraska
1 review
5 of 5 stars Reviewed yesterday NEW

in the middle of the action downtown san jose,lots to do just at the hotel,close to san jose airport,15 min cab ride,great pool and service at poolside. pool on 4th floor great view, food and drinks readily available at all hours

Review collected in partnership with Fairmont Hotels & Resorts

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Oceanside, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed for five days during a large conference. Hotel staff were outstanding. Conference food was surprisingly good. Room was quiet and comfortable. No long waits for the elevator. Highly recommended.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Charles F, Thank you for choosing to stay with us for your recent getaway and for taking the time to post your wonderful recommendation. We appreciate your review and are looking forward to welcoming you back. Warmest Regards, Natalie P Marketing & PR Manger More 

Long Beach
5 of 5 stars Reviewed 3 days ago NEW

Very nice staff, helpful and friendly. My room was immaculate and the bed was super comfortable. The room was spacious enough for me to do yoga in the mornings. I wasn't a huge fan of the conference food, but there are plenty of places nearby for food.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Karen R, Thank you for your post. We’re happy to read that during your visit you were able to continue your morning yoga practice in your spacious guestroom. We value your feedback and certainly look forward to welcoming you back. Warmest Regards, Natalie P Marketing & PR Manger More 

Connecticut
Level Contributor
160 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Large hotel located in central San Jose. Excellent staff. Front desk seem less. Room large, comfortable and clean. Pool nice and under utilized. Poolside lunch available. Good value for price all around. Bed, pillows were a 10 of 10. Would return.

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to share your post. We’re thrilled you enjoyed and valued your time with us. We certainly look forward to welcoming you back for another stay. Warmest Regards, Natalie P Marketing & PR Manger More 

Level Contributor
189 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a full service hotel (translation: it is expensive and there are no freebies!) No free breakfast, no ref/microwave, no free parking, no free wifi/internet. It is a great business and convention type hotel smack in the heart of downtown but I wouldn't recommend it for families vacationing. We had a fabulous room on a higher floor overlooking silicon... More 

Was this review helpful? Yes 1
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear minniemae, Thank you for taking the time to share your detailed review. I’m happy to hear you had a wonderful experience and were able to spend some time relaxing at our 4th Floor Rooftop pool. I’m sorry that you did not find better value in your stay, but thank you for your valuable feedback. We look forward to welcoming... More 

London, UK
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

An excellent business or conference hotel. Service is first class but the place lacks character, perhaps in keeping with its 'tech central' location. Reasonable choice of restaurants and good amenities but otherwise bland.

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for taking the time to post your feedback. We’re delighted to hear you enjoyed first class service during your stay and look forward to welcoming you back during your next visit to Silicon Valley. Warmest Regards, Natalie P Marketing & PR Manger More 

TEXAS
Level Contributor
138 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

I think the best hotel in the San Jose area. The room was very good and the staff were great. We had our dog with us, no problem, we even took him to the bar with us and the lady on the piano was worth the trip. BUD CARTER

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, We’re delighted to read your feedback and happy that you enjoyed your stay with us. Thank you for taking the time to share your post. We look forward to welcoming you, and your pet, back again. Warmest Regards, Natalie P Marketing & PR Manger More 

Bridgewater
5 of 5 stars Reviewed 1 week ago

... I loved this place..Great location right in the center of fun San Jose.. The lobby looks like Beverly Hills... rooms are large clean & very comfortable.. Beautiful views. The salt water heated pool on the fourth floor with small bar & waitress service was outstanding... I got a great rate... My daughter lives in town... I will return

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Patrick B, Thank you for choosing to stay with us while you visited your daughter. We appreciate your review and thank you for your patronage. We're looking forward to your return. Warmest Regards, Natalie P Marketing & PR Manger More 

Sunnyvale
1 review
2 of 5 stars Reviewed 1 week ago

I would not stay here again. The service was not very good. Very slow. The food at the Grill was pretty good though. I would definitely eat there, staying somewhere else. Great location. Bad service. bummer.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your post. I am so sorry to read you did not find better value in your stay. We appreciate your feedback and do review all posts so we may learn about our valuable guest experiences and work to improve any areas that are lacking in the high standards we aim to achieve. We hope... More 

Northern Califonia
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

The common areas are large and clean, and relatively comfortable. We were there for a conference, and the meeting rooms, service, food, snacks, etc. were excellent. I would recommend it as a conference venue. The rooms are large and clean, but they could be in better repair. There was pealing wallpaper, a pocket door that would not close properly, and... More 

Was this review helpful? Yes
FairmontSanJose, Public Relations Manager at The Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you for your review. We are well known as the area’s preferred meeting destination and are delighted you enjoyed a delicious conference. Thank you for your recommendations regarding the guest rooms and check in process. We do read all posts and I’ve shared your comments with our our team leaders in order to make necessary corrections... More 

Hotel Review Summarization

What travelers say

  • Valet parking(13)
  • Very nice(10)
  • Pool area(6)
  • Convention center(5)
  • Would definitely stay(3)
  • Great location(3)
  • CUSTOMER SERVICE(3)
  • Rooms are large(3)
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