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Staybridge Suites San Jose

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1602 Crane Court, San Jose, CA 95112
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Staybridge Suites San Jose
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Staybridge Suites San Jose
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112 reviews from our community

Traveler rating
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    12
    5
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Staybridge Suites San Jose
See the most recent reviews
Newm2
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

When I booked this with my firms travel company I was told that this hotel was more expensive than usual (we usually stay in Hiltons) but as a colleague was already staying there I decided that this wouldn't be a problem. The taxi pulled up and I immediately thought I was at the wrong hotel, it looked more like a... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Newm2, Wow! What a pleasant end to your email. We have now completed our lobby renovations and are so proud to add this to the luxury you describe in your email. I hope you are traveling back to the area again soon for you to take in the rest of the experience. Regards, Charles E. Julien General Manager More 

Honolulu, Hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2013

Our family stayed in a two bedroom suite at the Staybridge Suites for five nights at the end of February. We stayed here because it is a pet friendly hotel and we were visiting family in the area. Our son lives in Daly City and he brings his dog, Tank, to stay with us. Megan at the front desk was... More 

Was this review helpful? Yes 1
GMSJCJO, Manager at Staybridge Suites San Jose, responded to this review

Hi Jessica! Thank you for your great comments about our hotel. We appreciate you choosing to stay with us and look forward to your next stay in June. If there is anything we can do to make your upcoming stay more enjoyable please let us know. We are here to help! Say hello to Tank for us! Best Regards, Staybridge... More 

Chico, California
1 review
5 of 5 stars Reviewed February 18, 2013

We were very impressed with the friendliness of the staff, the cleanliness of the unit and the modern furnishings. The kitchen had everything we needed. The grounds were landscaped and well kept. The pool area was clean and inviting. We were away from any noise and had no issues with other guests near us. The breakfast buffet was extensive. We... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hi familyof7_13, It was certainly a pleasure to have you as our guest here at Staybridge. We are very proud of the reputation we are building upon of a safe, clean, friendly and now modern choice for a hotel in San Jose. Thank you for taking the time to share your kind comments and helping others to know what they... More 

Modesto, California, USA
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2013

The staff at Staybridges Suites are warm, friendly, and accommodating of guest's needs. We had a few and they never hesitated to meet them. The contemporary decor in the two bedroom suite was fresh and impressive. The kitchen was fully equipped with all the necessary items. The beds were comfortable, towels luxurious, rooms well-lit, and the furnishings fabulous. The housekeeping... More 

Was this review helpful? Yes 1
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Thank you for the kind review. Your comments are very well received and we are pleased to share with you and other readers that noisy exterior renovations are complete. We look forward to your next visit. Regards, Charles E. Julien General Manager More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2013

I stayed here for two weeks. The people next to us would throw a party almost every night, had to call front desk 3 times on them. The construction goes from 8:30 am until 8:30 at night sometimes(and I mean jackhammers and saws 10 feet from my room)...last thing someone wants to listen to when they have been at work... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear SJtripper, Thank you so much for your candid review of our hotel. We are very sorry to read that you experienced inconvenience because of the renovations. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around and I am pleased to inform you that the renovations will be... More 

Seal Beach, California
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 23, 2013

I stayed here 2 nights last week and really enjoyed the room. Its in a nice location with a 24 hour fitness super sport literally in the parking lot. I wasnt too pleased with was the renovation, it was noisy and inconvienient but I understand it needs to be done. I just want to wait to come back after its... More 

Was this review helpful? Yes 1
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hi Karhyhb4, Thank you so much for your review. As you said in January of last year the renovations were quite noisy and disruptive. We are now completely done with the renovations and would like to invite you back to visit us again soon. Please visit our website or call us directly. Regards, Charles E. Julien Charles.julien@ihg.com More 

San Francisco
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed January 23, 2013

Extremely disappointed with this hotel’s(Staybridge 1602 Crane Court, San Jose, CA 95112) OVERTLY discriminatory practices. As a practicing attorney, I rarely use that word, understating possible defenses for an accuser’s actions, but if the shoe fits…. My group reserved a suite/room for a friend’s birthday as members from our group were visiting from all over Northern Californians and we did... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear angel_esq, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Karen G. Case Manager IHGCare More 

Noida, Uttar Pradesh, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2013

I stayed at this hotel for 1 week in November 2012. It was a very comfortable and enjoyable stay, with very spacious room (actually suite) with separate living room, bedroom and a well equipped kitchen. Hotel staff were very helpful and friendly. They offer dinner from Tuesday to Thursday which is quite good with good wine/beer and some high up... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hi SomnathBenerje…, Thank you so much for your review of your stay in 2013. We would like to invite you back to stay with us as our renovations are now complete and you can experience all our updated amenities. Regards, Charles E. Julien Charles.julien@ihg.com More 

San Luis Obispo, California
1 review
5 of 5 stars Reviewed December 18, 2012

i've been staying at this hotel since bay 101 across the street opened in the early 90's and also stay there while attending 3-4 49er games each season. very reasonably priced, the staff is always helpful (especially a couple of employees: pete zaldivar and jenny zulrla). they go the "extra mile" on any issue/assistance that one might need. i highly... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Anthony, We are so proud to have you as a regular visitor to our hotel. As you well know it is more often the people of the hotel that make it great and we know we have a great hotel. Thank you for sharing your thoughts and we look forward to seeing you again soon. Thank you again, Charles... More 

Cave Junction
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 7, 2012

This was a very lovely place to spend several days especially with a group of people. We were in the 2 bedroom suite which gave us plenty of space and privacy. The kitchen was a MUST for my special diet so having it was so convenient. The hotel has been newly remodeled so everything is new and fresh and tasteful.... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Mary R, Thank you for taking the time to review our hotel here on Tripadvisor. Your experience here and your feedback are very important to us. As you say, we have been recently renovated in our guest rooms and are so proud of the new design. I hope we can have you back here with us soon. The comfort... More 

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