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Staybridge Suites San Jose

3.0 of 5 1602 Crane Court, San Jose, CA 95112
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Staybridge Suites San Jose
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Staybridge Suites San Jose
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105 reviews from our community

Traveler rating
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    12
    5
    6
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28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Staybridge Suites San Jose
See the most recent reviews
Loveland, Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 21, 2013

The room we were assigned was fantastic. It looked like a very recent renovation. The staff was very friendly and the layout of the property makes the pool and reception area convenient to every room. It is very convenient to highways (880 and 101). However, this property is in a very strange area. Its centered in an industrial district, surrounded... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello indiedavid, Thank you so very much for taking time to share your thoughts with us and the TripAdvisor community. We are all pleased you enjoyed your visit to the area and most especially your stay at our hotel. I’m sorry we didn’t have a chance to share with you some of the near by dining and entertainment that I... More 

USA
Top Contributor
209 reviews 209 reviews
52 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed July 20, 2013 via mobile

Good choice for extended stay near SJC. Rooms are newer and nicer than nearby Homewood Suites. Location is OK. Surprising amount of street noise. One significant service issue was handled by staff quite well.

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Kap, I am so happy to hear that while you did have a concern it was handled well. The property is set up in a campus style layout and can offer multiple options to best address any concerns regarding noise sensitivity. We are glad to know we are your choice in the area for hotel accommodations and look forward... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 26, 2013

We booked a 2 bedroom suite, an hour b4 arriving they called & said it was unavailable... They put us in 2 separate rooms... The rooms look nice, beds were very comfortable...unfortunately the cleaning service was terrible, they only made the beds, no clean sheets, no new coffee packs, didn't replace the empty tissue box.. I filled out there "... More 

Was this review helpful? Yes 1
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Fatima4B, Please accept my apology for the unacceptable experience you shared here. Our team truly takes your comments to heart and we hope you will give us the opportunity to make this right. Please contact me at charles.julien@ihg.com so I can make arrangements for your next stay. Regards, Charles E. Julien General Manager More 

Chennai
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2013

The best thing about stay bridge was it was a apartment style hotel with lot of open space. So you don't get claustrophobic like other hotels, lot of fresh air. You don't feel like you are in a hotel but something like a home setting. All this comes at a reasonable rate. Breakfast is excellent. Staff - generally good. Stayed... More 

Was this review helpful? Yes 1
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello, Thanks for taking the time to share your experience here at the Staybridge Suites San Jose. Our team is proud to hear you enjoyed the hospitality. We hope you choose to stay with us again on your next visit to Silicon Valley. Regards, Charles E. Julien General Manager More 

Lincoln NE
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013

We had a nice stay in San Jose. The weather was perfect has California always promises us plains folks. The one bedroom suite was small, and my tall basketball loving friends will probably not stay at Stay bridge again. The breakfast was great every morning. The location was perfect. Close to the airport with a free shuttle if you are... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear ace3721, We greatly value your comments and would like to thank you for taking the time to write a review. I have noted that you experienced inconvenience and discomfort with the room size during your stay and would like to extend my most sincere apologies for this. We have taken note of your comments and your review will be... More 

Newm2
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

When I booked this with my firms travel company I was told that this hotel was more expensive than usual (we usually stay in Hiltons) but as a colleague was already staying there I decided that this wouldn't be a problem. The taxi pulled up and I immediately thought I was at the wrong hotel, it looked more like a... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Newm2, Wow! What a pleasant end to your email. We have now completed our lobby renovations and are so proud to add this to the luxury you describe in your email. I hope you are traveling back to the area again soon for you to take in the rest of the experience. Regards, Charles E. Julien General Manager More 

Honolulu, Hawaii
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2013

Our family stayed in a two bedroom suite at the Staybridge Suites for five nights at the end of February. We stayed here because it is a pet friendly hotel and we were visiting family in the area. Our son lives in Daly City and he brings his dog, Tank, to stay with us. Megan at the front desk was... More 

Was this review helpful? Yes 1
GMSJCJO, Manager at Staybridge Suites San Jose, responded to this review

Hi Jessica! Thank you for your great comments about our hotel. We appreciate you choosing to stay with us and look forward to your next stay in June. If there is anything we can do to make your upcoming stay more enjoyable please let us know. We are here to help! Say hello to Tank for us! Best Regards, Staybridge... More 

Chico, California
1 review
5 of 5 stars Reviewed February 18, 2013

We were very impressed with the friendliness of the staff, the cleanliness of the unit and the modern furnishings. The kitchen had everything we needed. The grounds were landscaped and well kept. The pool area was clean and inviting. We were away from any noise and had no issues with other guests near us. The breakfast buffet was extensive. We... More 

Was this review helpful? Yes
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hi familyof7_13, It was certainly a pleasure to have you as our guest here at Staybridge. We are very proud of the reputation we are building upon of a safe, clean, friendly and now modern choice for a hotel in San Jose. Thank you for taking the time to share your kind comments and helping others to know what they... More 

Modesto, California, USA
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2013

The staff at Staybridges Suites are warm, friendly, and accommodating of guest's needs. We had a few and they never hesitated to meet them. The contemporary decor in the two bedroom suite was fresh and impressive. The kitchen was fully equipped with all the necessary items. The beds were comfortable, towels luxurious, rooms well-lit, and the furnishings fabulous. The housekeeping... More 

Was this review helpful? Yes 1
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Thank you for the kind review. Your comments are very well received and we are pleased to share with you and other readers that noisy exterior renovations are complete. We look forward to your next visit. Regards, Charles E. Julien General Manager More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2013 via mobile

I stayed here for two weeks. The people next to us would throw a party almost every night, had to call front desk 3 times on them. The construction goes from 8:30 am until 8:30 at night sometimes(and I mean jackhammers and saws 10 feet from my room)...last thing someone wants to listen to when they have been at work... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear SJtripper, Thank you so much for your candid review of our hotel. We are very sorry to read that you experienced inconvenience because of the renovations. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around and I am pleased to inform you that the renovations will be... More 

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Additional Information about Staybridge Suites San Jose

Address: 1602 Crane Court, San Jose, CA 95112
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites San Jose 3*
Number of rooms: 114
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Also Known As:
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites
Hotel Style:
#5 Family Hotel in San Jose
#15 Business Hotel in San Jose

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