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Staybridge Suites San Jose

#11 of 74 Hotels in San Jose
Certificate of Excellence
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1602 Crane Court, San Jose, CA 95112
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Staybridge Suites San Jose
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Staybridge Suites San Jose
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106 reviews from our community

Traveler rating
    42
    41
    12
    5
    6
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28
9
11
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 9, 2015

I had a great experience at the hotel it's very nice very clean and service personnel it's very good with customers. The only observation is that my suite was clean only ones during my stay of three days.

Was this review helpful? Yes 2
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

The rooms were clean and comfortable. The lady that initially served me during check-in was not the most helpful person in the world. I came back to the lobby later to ask if they had any spare portable cribs but she just told me I needed to request it on booking. The location was pretty nice; It was a relatively... More 

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
54 reviews 54 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 9, 2014

I loved this place. I stayed here for 5 nights last week while I was wosrking in San Jose. It's close to the office, close to the Great Mall and plenty of shops, restaurants near by. The team were VERY helpful, very polite, very cheerful. I was given a suite on the ground floor (what American's cann the 1st floor)... More 

Was this review helpful? Yes 1
Orange County, California
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2014

Stayed only one night for business in Silicon Valley. Needed a clean hotel near San Jose Airport. This Staybridge Suites hotel was perfect = 5 minutes from/to Airport. Suite (2 rooms) was recently renovated and very clean. Sorry that I could not stay longer, since it would be a perfect 'base camp' hotel for exploring the Silicon Valley area. Friendly... More 

Was this review helpful? Yes 1
Belmont, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

Stayed here for business. Room is large, really appreciate the free self service laundry (no need to look for quarters!!). Sound proofing for room is pretty good, cutting out the most of the noise unless it is excessively loud (e.g a truck park right outside the room late at night by a neighbor can be heard). The only thing that... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear Helicraz_nic, Thank you for your staying with us, and for taking the time to provide a feedback. It is nice to know the rooms and amenities were to your liking. I am, however, disappointed that there were certain aspects that did not make for an exemplary hotel stay. Please accept our apologies for any inconvenience regarding the bathroom quality... More 

Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

The hotel rooms are well equipped. They havr attached kitchen with all possible cutlery you will need. Beautiful Ambience. Healthy and fulfilling Breakfast. Take your pint of beer and relax in Jacuzzi with your friends and nothing can be more worthwhile and relaxing.

Was this review helpful? Yes 1
Chicago, IL
Top Contributor
124 reviews 124 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 18, 2014 via mobile

The facility set up was much better than residence inn and also looked a little more classy. The breakfast was decent. The only complaint I had was that the rooms didn't have solid curtains( had the transparent lacy ones). So if you got one of those rooms which was road facing, there was absolutely no privacy( in the nights especially... More 

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Manila, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stayed in this hotel for a week. I loved it here. Big and spacious room, very clean bathrooms, fast WiFi connection. Overall great stay. Very attentive and responsive staff are always ready to help (most of them are Filipinos so I felt like home). Good and luscious food for breakfast! I love the sun downer; made me save a... More 

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Houston, Texas, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 16, 2014

Stayed at this location for 10 days in August and could not have been happier. We stayed in a two bedroom unit on the outside edge of the property and were quite happy with the quietness and cleanliness of the unit and property. Amenities include daily maid service where the beds were maid towels replaced and trash removed. The unit... More 

Was this review helpful? Yes 1
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review

Hello Tim, Thanks for the words of praise for our hotel. We are all pleased to hear about your positive visit here and that you felt so comfortable too. We all hope you will plan a visit back to the area soon and that you will choose to stay with us again. Warm regards, Charles E. Julien More 

Dublin, Ireland
Contributor
18 reviews 18 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 14, 2014

Stayed at his hotel for 10 nights to visit family in Santa Clara. Was a bit dubious about location beforehand but loved this place. Our 2 bedroom suite was spacious, clean, modern, fresh with 2 ensuites & a fully stocked kitchen. Plenty of room for 2 adults 4 children. Great breakfast, very safe to wander over to lobby for snacks... More 

Was this review helpful? Yes 1
GMSJCJO, Manager at Staybridge Suites San Jose, responded to this review

Hi JFamily, We had such a wonderful time having you as our guests here. I read your review out loud to the team this morning. Everyone was so pleased to hear your thoughts and how much you enjoyed your visit. Eufracia, from our kitchen remembers your family from the visits to the breakfast and wanted to say thank you and... More 

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