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Staybridge Suites San Jose

#12 of 74 Hotels in San Jose
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1602 Crane Court, San Jose, CA 95112
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1 room 1 adult
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Staybridge Suites San Jose
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135 Reviews from our TripAdvisor Community

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San Diego, California, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is my second time staying at the staybridge suites and I have always been very happy with the accommodations. The rooms are comfortable, clean and have a very nice kitchen. The location is very convenient to North San Jose but can be a bit hard to find (GPS highly recommended). They also have food nightly which is great for... More 

Helpful?
Thank John G
Chennai (Madras), India
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here while I was on a business trip to my SJC office. I stayed in a 1Bed suite and this suite had all amenities to make one's stay comfortable. The Hotel serves complimentary Break fast on all days and complimentary dinner on 3 week days. The hotel also provides free pick-up and drop facility to nearby offices. The... More 

Helpful?
Thank ppai23
california
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 31, 2015

Wow, I've stayed at many hotels near San Jose Airport over the years and can't believe I haven't discovered this Staybridge before now. It's in an industrial area with not much within walking distance but if you have a car (free parking) that won't be a problem. This place is especially good for extended stays with even the most basic... More 

Helpful?
1 Thank vagabond_biker
Arnhem, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

We are staying here a few weeks and love the comfort the space. A seperate bedroon with nice ensuite bathroom and closet with enough space.a kitchenette with the big American fridge.Tv in the bed and livingroom. Breakfast is delicious enough to choose from. You can even make your own wafels.The people who work here are very friendly and you can... More 

Helpful?
1 Thank Desiree1969
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Nice suites, clean and comfortables The location is in a quiet zone and it is easy to reach from both 101 and the SJ airport, . Breakfast is quite good. It is not too luxurious but fine. People at the desk are kind and available to help. I'd recommend it.

Helpful?
Thank Agb69
Mumbai (Bombay), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 17, 2015

i checked in this hotel for a week ( room no 1613) for a week on 14th Nov. Today is 17th and despite two reminders ( one in writing at the front desk). No one has come to clean the room or replenish the supplies ... Worst guest services in this hotel

Helpful?
Thank RPGINDIA
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear RPGINDIA, Thank you for taking the time to write a review about our property. We apologize for any inconvenience the housekeeping services may have caused you. I have sent you a private message to obtain additional details regarding your stay. I hope to hear from you soon and be of further assistance. Sincerely, Dianne L. Case Manager IHGCare More 

Edmond, Oklahoma
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 6, 2015

As the title said, I spent 5 weeks here for work. Like many others, I have to agree, management was awesome. I spent several mornings chatting with Charles the GM. Very pleasant and cordial man. The front desk was also incredibly helpful. The rooms are spacious and very comfortable. More importantly the beds are comfortable as well. The rooms were... More 

Helpful?
1 Thank sasnks
Los Angeles, California
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2015

I have just returned from a five day stay at the Staybridge Suites in San Jose and I was pleasantly surprised. The management really go all out to make these suites full service. Breakfast is provided every day and there's is an excellent assortment of eggs, vegetables, fruit and cereal to cater for most dietary needs. A complimentary dinner including... More 

Helpful?
Thank champagnejane2015
Iowa City
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

We have stayed 3 or 4 times at this location over the years, each time for about a week. We were assigned a 2 bedroom suite (#2011). The room itself was spacious. This time around they had refurbished the kitchen and updated the room. Breakfast includes eggs, meat and one additional hot item (waffles or pancakes). There is a rice... More 

Helpful?
1 Thank JoshDad
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear JoshDad, Thank you for taking time to write your review of our hotel. I am pleased you regarded our rooms to be spacious and our facilities and breakfast selections to be at par. On the other hand, it is unfortunate that you find the neighborhood not at it's best. Guest comfort and safety are of the utmost concern to... More 

Anchorage, Alaska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 8, 2015

I have stayed at other Staybridge properties and will continue to do so, however the San Jose property was VERY disappointing. The property looked like an old apartment complex. The rooms smelled moldy. The bed in the main bedroom was extremely uncomfortable. The mattress quality was very poor. We were completely disappointed. The sofa in the living area looked very... More 

Helpful?
1 Thank Yvette H
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear Yvette H, Thank you for taking the time to share your recent experience at our hotel. It is regrettable that you found some of our amenities to be sub par. I hope you will allow us to follow up on your concerns as we love to have the opportunity to regain your faith in us. I have sent you... More 

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