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Staybridge Suites San Jose

#12 of 75 Hotels in San Jose
Certificate of Excellence
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1602 Crane Court, San Jose, CA 95112
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1 room 1 guest
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Staybridge Suites San Jose
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Menlo Park
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Over the years, I stayed in quite some Staybridge Suites hotels and it is inevitable to compare. Although this one is good, I've been in better ones. This is why I gave it 3 stars, although 3.5 would better reflect my ranking. Four stars is too much though. The hotel set up is similar to other Staybridge Suites hotels and... More 

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Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived here and the original room that we booked didn't accommodate our special needs. We spoke to the manager Lisa who put us into a room that far exceeded our expectations. We ABSOLUTELY LOVED our little apartment style hotel room for the week. Evey morning breakfast was awesome, and Lisa was there to visit with us about our trip.... More 

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Buena Park, California, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

While the suite was great, there were issues elsewhere on site that necessitated the poor rating. The pool was too cloudy and dirty (as if it hasn't been cleaned for at least 2 weeks!), the spa was nowhere near even 90 degrees and the doors to lobby wouldn't recognize guest keys. Just a few things that were wrong with this... More 

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IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear Albert_M78, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the suite room received is well to your liking. However, please accept our apologies for... More 

Seattle, WA
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 16, 2015

This hotel had some good and some bad. It definitely a moderate rated hotel. I think maybe it was an apartment complex maybe turned hotel? There are no elevators and we were staying on the 3rd floor so it wasn't fun bringing all our items up the flight of stairs. BREAKFAST It was pretty good had all the normal stuff... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review

Dear llsmr777, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast, laundry service and the rooms. However, we’re sorry we fell below your expectation regarding the pool, fitness center and front desk service which was unacceptable. We will address these concerns.... More 

Leuven, Belgium
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 14, 2015

This hotel is perfect for extended stays. The suite had a large separate bedroom with its own TV. In the living room, there is a large sofa and armchairs, the kitchen is fully equipped with an open dining part. The room was very clean and well maintained. Hotel is quite far from downtown San Jose - you can use the... More 

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North Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2015

What I really like about this hotel (other than the complimentary laundry facility) is the 2-bedrooms each with its own bathroom. This helps a lot esp. when you're traveling with teen girls. Master bed has a walk-in closet and stand-in shower. The other bedroom has tub-shower combo. Our room has a complete kitchen equipped with microwave, mini-electric stovetop, dishwasher, fridge,... More 

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Fullerton, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 8, 2015

We had booked a two-bedroom suite to accommodate my wife and me as well as another couple. When we arrived we couldn't believe what we were getting for the price - two full-sized bedrooms with full-sized bathrooms, a central sitting room and a well-equipped kitchen. Everything was well maintained and spotlessly clean. The staff were all very friendly and helpful.... More 

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Buena Vista
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 24, 2015

Meeting for a mini family reunion, we needed 4 rooms. Rates at area hotels were quite high, so found a budget solution with two two-bedroom suites here. The suites offered a handy connecting living room and included fantastic breakfast buffet in the spacious dining room. Well appointed kitchens in the suites allowed us to entertain and relax in comfort &... More 

Was this review helpful? Yes 2
Ontario, Canada
Level Contributor
290 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 574 helpful votes
5 of 5 stars Reviewed May 15, 2015

Recently did one night on IHG points in a King which was a great value. Location is in an industrial/commercial area so shops or Starbuck's a 5 min drive away. Lots of extended stay Biz guests here. Lots of parking. Not a noisy area at night and seemed a secure location. This Staybridge Inn is well maintained both on the... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 14, 2015

I stayed in this hotel for 3 weeks in the month of July 2014. I was upgraded to 2 BHK room. The rooms are super spacious with attached toilet facility for each room. There is small kitchen with basic utensils to cook. Pros: a)Nice ambiance b)Friendly staff c)Self-Laundry and fitness room facility for free d)Complimentary shuttle service e)Easy access to... More 

Was this review helpful? Yes 1
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