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DoubleTree by Hilton San Jose

4.0 of 5
2050 Gateway Place, San Jose, CA 95110
Hotel amenities
Ranked #10 of 72 hotels in San Jose
4.0 of 5 stars 518 Reviews
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518 reviews from our community

What travelers say about this hotel
  • Very nice(29)
  • Rooms are large(15)
  • Friendly and helpful(15)
  • Chocolate chip cookies(14)
  • Breakfast buffet(12)
  • Front desk staff(11)
  • Great Place(10)
  • Parking lot(10)
  • Free internet(9)
  • Star hotel(9)
Traveler rating
    176
    218
    82
    23
    19
Only show reviews for Family (71) | Couples (98) | Business (278)
Date Rating
Chelmo_Man
Chelmsford, United Kingdom
Senior Reviewer
8 reviews
3 of 5 stars Reviewed February 16, 2012 NEW

Stayed this week for three nights. Nice reception - nice staff in fact generally. The room I got - it always seems to be the same one after asking for quiet room is just old and a little bit smelly. Limited hot water on a Sunday. Room service 1/10 - tasteless massive portions I coupd not finish. I would not... More

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tobeor82b
tobeor82b
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed February 12, 2012 NEW

Rooms were spacious, nice desk area to work from and use of internet in the room. Received a fresh hot cookie when I checked in. Friendly staff More

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polaraubie
Juneau, Alaska
Senior Contributor
35 reviews
9 helpful votes
3 of 5 stars Reviewed February 9, 2012

This is a good choice for an airport hotel, which is all we anted for a late night arrival from Hawaii and early morning departure. It's very close to the airport and is one of those vast airport conference centers. The rooms are all far away, but the rooms are also spacious and reasonably comfortable. No wi-fi available in the... More

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Dick H
Simi Valley, California
Senior Reviewer
10 reviews
5 of 5 stars Reviewed January 31, 2012

Near airport but quiet. Very well managed, beautiful property, clean, extremely well maintained. Most helpful and delightful staff. Couldn't imagine a more convenient place to stay in San Jose, Costa Rica. More

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TravelPrincess69
Dayton, Nevada
Senior Contributor
27 reviews
10 helpful votes
3 of 5 stars Reviewed January 26, 2012
1
person found this review helpful

The lobby is lovely -- fireplace, large, nice good sized and open lounge area. But you don't usually stay in a hotel because of its lobby -- you really need to get up to your room and work (for business) then eventually sleep. Well, they have decent internet service. They don't provide a real desk chair -- but rather an... More

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Gaffer2010
San Diego, California
2 reviews
1 helpful vote
2 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

I stayed overnight at this hotel and will not stay at this hotel again for the following reasons: 1) Self parking costs $18/night 2) Room was dated 3) Heater did not function. I called the front desk and they stated that they would have maintenance come up to check it. Maintenance never came up and I finally fell asleep in... More

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k_branTulsa_Oklahoma
Tulsa, Oklahoma
Senior Contributor
28 reviews
4 helpful votes
4 of 5 stars Reviewed January 18, 2012

Great location for airport. We love doubletree, this one is just a little dated. More

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Showertreegirl
Honolulu, Hawaii
Reviewer
5 reviews
31 helpful votes
3 of 5 stars Reviewed January 13, 2012
1
person found this review helpful

My husband and I stayed overnight at this hotel in January 2012, between flights from Atlanta to Honolulu. It was a rather frustrating experience. When we made reservation, the hotel did not tell us that we had to call to ask for a courtesy van to ick us up. So we assumed as at airports in LA and San Francisco,... More

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KJohns23
Portland
1 review
2 of 5 stars Reviewed January 2, 2012

No one here cared. From the bell staff standing there with his hands in his pocket ("Do you want some help with that?") to the person who didn't run our credit card appropriately (which forced us to go back downstairs to run it again to order a movie) and the lack of empathy it was apparent we were putting people... More

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2mchfn
Monterey
Contributor
20 reviews
21 helpful votes
3 of 5 stars Reviewed December 25, 2011
2
people found this review helpful

The employees at this hotel are wonderful. They are friendly and helpful. The room we had was not in great shape; wallpaper coming off the wall, the heater is noisy and kept waking us up and the temperature wasn't consistent (hot, cold, all night long). The parking is $20!!! And the only free internet is in the lobby. Next time... More

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DoubleTree by Hilton San Jose Also Known As

  • Doubletree San Jose
  • San Jose Doubletree
Address: 2050 Gateway Place, San Jose, CA 95110

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DoubleTree by Hilton San Jose
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