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DoubleTree by Hilton San Jose

#29 of 74 Hotels in San Jose
GreenLeadersGold level
3.5 of 5
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2050 Gateway Place, San Jose, CA 95110
1 room 1 adult
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DoubleTree by Hilton San Jose
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1,553 Reviews from our TripAdvisor Community

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Portland, Oregon
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is also the convention center. It is an older building that hasn't been kept up well. You have to pay $22 for parking. Just not a great place to stay. Very unhappy with the accommodations. No room service.

Helpful?
Thank LizaFly1266
5 of 5 stars Reviewed 3 days ago NEW

With it being Super Bowl Week, hotels were filling up fast and we needed quick solutions for lodging. We wanted to be close to the stadium as well as public transportation. Using Trip Advisor was a great experience and the Double Tree was a fantastic fit for our needs. From check-in to check-out, from the incredible breakfast to the helpfulness... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank scottmF4477FM
Virginia Beach, United States
2 of 5 stars Reviewed 3 days ago NEW

Double tree is close to San Jose airport and that's probably the only good thing about it. The hotel feels very outdated. The only nice thing was the overly priced restaurant in the lobby. Self parking was pretty easy. Beds were a nightmare, carpet was rolled up on floor because of age, room seemed dingy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Craig S
Honolulu, Hawaii, Usa
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was on temporary duty at the SJC airport for Super Bowl weekend. I found the hotel staff to be very welcoming and helpful. The location is also excellent in that one could walk to the airport in under 10 minutes. The rooms on the 2nd floor were spacious, clean and comfortable. Spencer's was a great place for fine dining... More 

Helpful?
Thank Pakala0205
Carmel, United States
1 review
4 of 5 stars Reviewed 1 week ago

A one night stay prior to a very early flight from SJC. The car parking for 5 days while away was attractive. The service here was excellent and the return car pick-up and shuttle service were very speedy. Would definitely do this again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roger B
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed here for my daughter's dance competition and we were able to book with the group rate. No big complaints here besides the cost of parking, it is way too expensive. The hotel was very busy being that there was a dance competition. It's very clean and staff were nice. My favorite staff was the housekeeper... More 

Helpful?
Thank MeshaG
Perth, Australia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros: Free Shuttle to-and-from San Jose International Airport, Clean, Quick check-out, Helpful staff @ UPS Store. Cons: Staff are not knowledgeable, Dated room, Storage fee was chargeable for a few minutes of parcel storage, Noisy room near freeway, Rude receptionists, Replenishment of Amenities were always on-request, Aircon was noisy.

Helpful?
Thank 1OzTraveller
CookiePerArrival, General Manager at DoubleTree by Hilton San Jose, responded to this review

Dear 1OzTraveller, We appreciate you taking the time to share your feedback with us. We are always in the process of finding new ways to improve our property and we thank you for taking the time to share the things that could use improvement with us. Our brand promise is to provide exceptionally warm and caring service and we are... More 

Stockton, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Doubletree is very conveniently located near the San Jose Mineta Airport and downtown San Jose. It is also located about 5min from San Jose Japantown and close to HP Pavillion where the San Jose Sharks play. So location is a plus. Access to major freeways is excellent. Even access to bus and lightrail is good if you decide to... More 

Helpful?
Thank Derek U
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Derek, Thank you for sharing your experiences on TripAdvisor regarding your recent stay with us in San José. Please know that each one of your observations is taken seriously and we appreciate that you shared your experiences with us so that we can improve. We are delighted that you felt our location, hotel and Spencer's for Steaks and Chops... More 

Stockton, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

It's a nice hotel, but it costs too much. I stayed there as part of a dance convention for my daughter. The block of rooms ran out way too fast. The parking is super expensive and there's no daily rate for outsiders to go in and out. Restaurant service was poor. They seemed overwhelmed.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tami H
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Tami, Thank you for taking the time to share your feedback regarding your recent stay with us. Please know that your feedback is taken seriously and will be used to make future improvements in our hotel. Sincerely, Carrie McAllen Direct of Business Development More 

Pennsylvania
Level Contributor
133 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First class property. Excellence fitness center with wide range of machines and free weights. I was upgraded to the presidential suite, as big as my house! Did not have dinner but the restaurant looked very nice. Thank you.

Helpful?
Thank Jeff D
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