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All 73 San Jose hotels

DoubleTree by Hilton San Jose

3.5 of 5 Hotel   |   2050 Gateway Place, San Jose, CA 95110
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Ranked #20 of 73 Hotels in San Jose
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A recent review
5 of 5 stars reviewed 3 days ago
Lisa A Columbia, MD, United States
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1,173 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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California
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

Cold water! Calling front desk they leave you on hold for 10 minutes or forget you are there. My friend stayed here last week for a convention. I drove down to meet her. Room seemed nice. Two Queen beds and very roomy. Close to the airport. In a city that has 100 water monitors, Hilton should get a big fine.... More

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Columbia, MD, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything was better than I expected, from the super comfy bed to the separated extra vanity with sink. I especially appreciated the arrangement of the desk next to the window and balcony, complete with the internet hookups and good strong wifi. Room service was fast and meals were delicious, including the hearty breakfast buffet downstairs. I will be back.

Review collected in partnership with DoubleTree by Hilton

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Honolulu, Hawaii
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Three of the five nights I had no hot water. Was put on hold for way too long trying to report it and ask for hot water. Excuses were: So sorry, we'll turn on the boiler. Sorry but no one else is having problems. (So this is in my head?) Third time was told a maintenance guy would come to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Bette K, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the malfunctioning water heater and we’ve reported the problem to our maintenance team. We’ll be sure to address the issues with the room amenities and hope you’ll consider giving us... More

mesa az, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

last year the airlines broke my walker. an employee got the engineer to weld it back together for me. was there for a week and i couldn't have been more grateful. this year was an enjoyable return. everywhere i went the employees were friendly and offered their assistance .

Review collected in partnership with DoubleTree by Hilton

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Donna H, Thanks for staying with us at our hotel. I’m happy to hear that you enjoyed your stay and that our engineering staff was helpful last year! I’ll be sure to share your comments with them. Looking forward to seeing you again soon! Sincerely, Carrie McAllen Director of Business Development More

Pebble Beach
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived tired after a long week of work and were welcomed warmly by the staff and settled into our comfortable room on the Club Level. We appreciated the complimentary soft drinks and water! We had a great night's sleep and the shuttle/parking was a nice perk. Wish we could have stayed at the hotel upon our return but it... More

Review collected in partnership with DoubleTree by Hilton

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear travelingtwin594, Your comments about your stay at our hotel made us happy. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development More

Everett, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel staff did nothing to ensure the comfort of handicapped guest. I specifically requested a room that would be handicapped accessible to elevators and they gave me a room that was quite a distance. Upon requesting another room I did get one. Upon checking out, I specifically asked if I could be taken by shuttle directly to the door... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Gail O, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More

Stillwater, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a great place to stay for business trips that have a quick in and out from San Jose. They had frequent shuttle service to and from the airport, a variety of restaraunts from which to choose and other nice amenities to make your stay comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Jennifer H, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development More

manassas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

My sink leaked the entire 4 days I was there. I reported it the first morning I saw it (Tuesday). it was not fixed when I checked out on thursday :(. The maid charged me for two bottles of water every day. I used only one each day, so I could not use easy check out. I had to go... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Frank A, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the malfunctioning sink and we’ve reported the problem to our maintenance team. We’ll be sure to address the issues with the room amenities and hope you’ll consider giving us a... More

1 review
2 of 5 stars Reviewed 1 week ago

Urgent need of refurb. I even got a bed bug bite on my face. There are better although whole area needs a better standard of hotel. Staff were nice though overall but not enough to cover the inadequate facilities and rooms

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear A3958QNkevinm, Thank you for taking the time to review our hotel. We apologize for the very unfortunate experience that you had at our hotel. Our guests’ health and safety is very important to us and is always a focal point of our property operations. We appreciate that you brought this to our attention and are working to make sure... More

San Jose, United States
1 review
5 of 5 stars Reviewed 1 week ago

I found the staff to be very helpful and friendly, noticeably so, and it made for a very pleasant stay. The hotel itself was very clean and neat; the room was very large and the furnishings adequate for a hotel room. Would definitely recommend this hotel to future travelers.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Marcy H, Your comments about your stay at our hotel made us very happy. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development More

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Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
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Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree

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