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DoubleTree by Hilton San Jose

#27 of 75 Hotels in San Jose
GreenLeadersGold level
3.5 of 5
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2050 Gateway Place, San Jose, CA 95110
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1 room 1 guest
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1,443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chandler, United States
3 of 5 stars Reviewed 3 days ago NEW

The staff did not seem to care about each guest individual and shuffled through people like numbers. I was surprised at the lack of customer service at this specific Hilton. We had issues with check in and the credit card. The only great thing of this hotel is the location- which is by a few places to eat in walking... More 

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Mesa, Arizona
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Conveniently located near the San Jose Airport off of the 101 freeway. If you're able to stay on the executive floor it is very nice. They has a self-service executive lounge which is accessible 24 hours a day. It is great to get a late-night snack, water or even make yourself a latte. The rooms were also very nice, with... More 

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Stockholm, Sweden
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here twice during our trip to Costa Rica. One of the best Hilton Double Tree I've been to - really friendly service minded staff and I really liked the interior design of the hotel - really cool feeling of being outside and inside and lush everywhere. Good gym. Great restaurant and quality of food! Rooms are spacious. Sad... More 

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Somewhere in Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A fine place to rest your head and party on if you want to do so! I'm a Hilton fanatic and this hotel is one of my favorites! The food is very, very good and the staff is always rated A++ in my book! I love the rooms and the amenities. It's so close to everything!!! Come and enjoy; the... More 

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Cary, NC
Level Contributor
180 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a full service hotel that is pretty large with large meeting area for small scale conventions. It's less than 3 minutes from airport terminal. There is a full service restaurant Spencers that is very good. The pool looks nice although I didn't have a chance to use it. The internet is speedy. The room I had is... More 

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San Jose, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was impressed with the spaciousness of the hotel. All of the amenities were easily accessible. The service was very good. The food was good. The conference rooms were excellent and well located. I enjoyed my stay very much.

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El Dorado Hills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel books up fast when events are in the area. If you want to get a discounted rate (i.e. AAA, AARP), you need to book way in advance. Although it was a pricey stay, the hotel is lovely. Convenient restaurants in the hotel are pricey. Rooms were very quiet and beds comfortable. Staff at buffet breakfast could use some training... More 

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Winters, California
Level Contributor
14 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a great hotel for a conference, HOWEVER, they often are understaffed in the bar area (which is far too small) and don't open their restaurant for lunch and dinner on weekends. Their only dinner restaurant is outrageously priced. Other than that, it's a great place to stay.

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Reno, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed at many Double Tree's and usually have a good experience; although this was not a great experience. The internet connection was horrible. Our cookies were cold upon arrival. We were charged someone else's $102 restaurant bill with no apology or explanation. The water we received at the restaurant was disgusting. It had a ton of white particles... More 

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Kitty Hawk, North Carolina, United States
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose his hotel because of the airport location and shuttle. Both were very convenient. Upon check-in we were given drink/food coupons to use in the bar/restaurant because the Executive lounge only provides snacks and soft drinks. This was a very nice option and it was fine for us. The staff was very friendly and professional. The room décor is... More 

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