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DoubleTree by Hilton San Jose

#25 of 73 Hotels in San Jose
GreenLeadersGold level
3.5 of 5
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2050 Gateway Place, San Jose, CA 95110
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DoubleTree by Hilton San Jose
Best prices for: 1 room 1 guest
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Ranked #25 of 73 Hotels in San Jose
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
Todd C Folsom, California
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1,353 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Folsom, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel location was within walking distance of the training facility that I was attending one week in San Jose. Very close to everything, and there's a casino across the street if you're into that type of stuff. Overall, very clean hotel and service was excellent.

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Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We only stayed a couple of night and it was a very pleasant stay. People were nice and friendly, very welcoming. The room was very clean and neat. The beds were comfortable, very soft. The breakfast was also really good.

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Sedona, Arizona
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our room was okay, but the shower had very little pressure and the faucet on the lavatory outside the bathroom only turned off in one spot. That is, if you pushed the handle as far as it would go, the faucet was turned on again. I called about the shower, but no one showed up within an hour so I... More 

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Ray4545, Thank you for taking the time to review our hotel. We appreciate all feedback, both good and bad. We are sorry to hear you did not enjoy your stay with us. We see that you felt our water pressure was on the weaker side and we are sorry about that, but these are actually water-saving facets we installed... More 

Los Angeles
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at this Doubletree were wonderful - very friendly and accommodating. I felt welcome from the very beginning. The hotel grounds itself is nice and the rooms are comfortable. This is one of the better Doubletrees that I've stayed in and would definitely book here again.

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear jcheez, Your comments about your stay at our hotel made us happy. We know it’s the little things that make your stay more comfortable (along with our great staff). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development More 

Salt Lake City, Utah
Top Contributor
181 reviews 181 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a big convention/airport hotel. It is within 10 minutes walking distance of the San Jose Airport and has a shuttle that runs continuously between the airport and the hotel with a phone call pick up if you want to assure they are looking for you. This came in very handy, as I was able to pickup and drop... More 

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Jack B, Thank you for your feedback about the price of parking. Parking prices in the area can be high, so we try to offer the lowest price possible for parking at our hotel. Your satisfaction is important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope that... More 

Brno, Czech Republic
1 review
1 of 5 stars Reviewed 3 days ago NEW

I have tried to pay by credit card upon arrival, but it did not go through, even my balance was quite high. So I had to use ATM withdrawal to pay part in cash (again, super ATM that allows you to withdraw only 200 bucks for 3.50 fee). Then my bank called me, that the receptionist entered the payment as... More 

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Milan K, Thank you for taking the time to review our hotel. We are so sorry to hear you had a bad experience at our hotel. We completely understand your frustration with the mischarge, wifi connection, and room temperature. Your review has been forwarded to the head directors of the hotel to ensure these issues do not come up... More 

Travelers are raving about these San Jose hotels

Kelowna, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The common areas at this property were pretty good. The lobby, pool area, restaurant and meeting space were very clean and comfortable. I found that the daytime staff were much friendlier and accommodating that the night time staff (when I arrived late and very tired), I felt very much like I was interrupting his evening. My room had recently been... More 

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Colleen M, Your comments about your stay at our hotel made us happy. We know it’s the little things that make your stay more comfortable (along with our great location). We are sorry to hear you were only given one bath towel. Your review has been forwarded to our Director of Housekeeping to ensure this does not happen again... More 

Boulder, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Looking for a hotel near by SJC? This is a great choice. Clean comfy rooms, in hotel dining, work out room, pool, and meeting rooms. And dont forget the famous DoubleTree cookie. Love the warm cookie at check-in. I will be back.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Lola C, Your comments about your stay at our hotel made us happy. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development More 

Orange, California
Top Contributor
73 reviews 73 reviews
57 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Standard Doubletree with all the usual things. Checking was fast and friendly (a "Trainee" checked me in forgot her name). The hotel location to SJC is great and their airport shuttle is great. Special shout out to front desk employee Laura, she saw me waiting to retrieve my bag from guest services, and offered to help. Laura had a LONG... More 

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear OCTodd, Thanks for staying with us at our hotel. I’m happy to hear that you enjoyed your stay and that Laura was helpful! I’ll be sure to share your comments with her and the Front Desk staff. See you soon! Sincerely, Carrie McAllen Director of Business Development More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

The carpet was BLACK with mold near the bathroom. The air conditioner didn't work. We were up against a major interstate so if we left the door open to keep the room cool, it was so loud we couldn't sleep. CA is in a major drought and there are signs throughout the hotel talking about water conservation which is great.... More 

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear J S, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff... More 

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