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All 74 San Jose hotels

DoubleTree by Hilton San Jose

3.5 of 5 Hotel   |   2050 Gateway Place, San Jose, CA 95110
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Ranked #22 of 74 Hotels in San Jose
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 5 days ago
Pam C Yorkville, United States
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1,242 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We have never encountered so many problems with any hotel associated with Hilton. Checked into a room where some furnishing were missing. The phones were not working (security issue!). Moved to a 2nd room where the furniture was dirty and stained. In this room several of the standard television channels (NBC< CBS, etc) were not available. The front staff did... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Erik O, Thank you for taking the time out of your day to review our hotel. We appreciate all feedback, both good and bad. We are sorry to hear you did not enjoy your stay with us. Your review has been forwarded to our Director of Property Operations and the Director of Housekeeping to ensure these issues are fixed... More 

Wolfeboro, New Hampshire
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

As I often do when writing hotel reviews, I will qualify this one by saying that I only stayed here one night but have heard similar comments and seen pictures from others illustrating what I'm describing here. I am shocked at the beat up condition of this property and specifically the condition of the rooms. The doors are in terrible... More 

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear AbenakiW, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our... More 

Yorkville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I understand that parking is in high demand in the city, but the parking fees are very high. When i arrived there were NO parking spaces available for self-park. And no neighborhood options for self parking. Food in the hotel is also very expensive.

Review collected in partnership with DoubleTree by Hilton

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Pam C, Thank you for your feedback about the price of parking. Parking prices in the area can be high, so we try to offer the lowest price possible for parking at our hotel.  Your satisfaction is important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope... More 

Diamond Bar, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Double Tree staff was friendly and the hotel was great. I still don't know why hotel lounges/bars don't stay open until 1:30am or so IF 30 people are in the bar. that never makes sense to me. Its an easy fix to accommodate a Friday or saturday night crowd if the patrons are there and socializing. Just a thought. Great... More 

Review collected in partnership with DoubleTree by Hilton

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CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Kathy M, Thank you for taking the time to review our hotel. We appreciate all feedback, both good and bad. We are pleased to see you enjoyed your stay with us. We are sorry to see you were unhappy with our 2050 Lobby Lounge & Bar closing early on Friday/Saturday. Your review has been forwarded to our Director of... More 

Surprise, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

From the moment I arrived, the staff was very helpful, courteous, and prompt. The entire facility was well kept, clean and smelling fresh. The convenience of having a shuttle service promptly pick me up at the Airport, and having all my business activities within the facility took the typical "traveler stress" away. Well done in all aspects of the Hotel,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Martin A, Your comments about your stay at our hotel made us happy. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development More 

San Diego, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

I stayed here for a five nights for a conference. My room did not have a microwave or refrigerator, as I'd been lead to believe by the hotel website. Out of all the showers I took during my stay, I think I had adequate hot water twice. The rest of the times, it was barely lukewarm. The internet service was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Michelle C, We appreciate your review of your recent stay at our hotel. We see that you were unhappy with some of the charges, and we apologize if the charges weren’t clear when you booked the room. We work hard to personalize each guest's experience and try to keep costs affordable. Your review helps us maintain a focus on... More 

Richmond, United States
1 review
4 of 5 stars Reviewed 1 week ago

A clean, well organized hotel for a large conference. Too expensive for me to stay on my own though. The onsite amenities were good but the nearby restaurants were not very good. The Star Cafe across the street was good, had great coffee and was affordable. The room was quiet, clean, and luckily close to the gym.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Britt T, Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your stay with us during your conference. We are sorry to hear you felt we did not have many restaurant options near our property. Next time, please ask our concierge staff about close restaurants (there are a lot of hidden... More 

Kelowna, Canada
1 review
3 of 5 stars Reviewed 1 week ago

My daughters hockey team (17 player plus parents) stayed there for MLK tournament. hotel was close to air port and too close to the 101. Good clean hotel, quite busy (confrences), bad WIFI and pool was cold

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Mike N, Thank you for your candid review of your recent stay with us at our hotel. We are sorry that internet access was a concern during your time with us. We offer an 800 number specifically dedicated to assisting our guests with internet issues. We’ve also touched base with both our provider and the customer service line to... More 

Olympia, WA, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel specializes in good guest services. The front desk staff was extremely helpful and friendly. While the room was typical hotel style, nothing special, it was very clean and spacious. Prepare to pay for parking and bring your own snacks.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Daryl k, Thanks for staying with us at our hotel. I’m happy to hear that you enjoyed your stay and that our front office staff was helpful! I’ll be sure to share your comments with them. See you soon, Carrie McAllen Director of Business Development More 

Sacramento, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice facilities and staff, but they charge for internet and for parking. Nearby hotels do not. The Hilton chain also wants to disable your personal Wifi devices in your room (to force you to pay for their internet). Make your choice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Truman Y, We appreciate your review of your recent stay at our hotel. We see that you were unhappy with some of the charges, and we apologize if the charges weren’t clear when you booked the room. We work hard to personalize each guest's experience and try to keep costs affordable. Your review helps us maintain a focus on... More 

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Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
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Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose

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