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San Jose Airport Hotel

3.0 of 5
1471 North 4th Street, San Jose, CA 95112 (Formerly Radisson San Jose Airport)
Hotel amenities
San Jose Airport Hotel
Ranked #22 of 71 hotels in San Jose
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157 reviews from our community

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Date Rating
Lake Forest Park, Washington
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed May 16, 2013 NEW

It appeared online that rooms in this hotel came with a refrigerator. When we arrived, there was no refrigerator, and we were told that this was a $10.00 per day extra charge. We agreed to the extra charge and a refrigerator was brought to our room. There was no table to put the refrigerator on, so we used the coffee... More

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See 4 more reviews by Debbie L for San Jose
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a really great hotel. Often when we are flying through San Jose we go for one of those cheap hotels nearby, figuring - it's just a night, who cares? Then we tried the Radisson. The hotel was beautiful and clean. The staff were really warm, friendly and helpful - they seemed like genuinely, happy people. The room had... More

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Ashland, Montana
1 review
5 of 5 stars Reviewed April 15, 2013

The Radisson San Jose Airport is an excellent facility for an event! The sales staff and catering staff went above and beyond our expectations! The rooms were clean and the housekeeping staff was very efficient and friendly! We had shuttle service from the airport that was on time and very helpful for our large group! The banquet rooms were easily... More

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Tegucigalpa, Honduras
Top Contributor
85 reviews 85 reviews
59 hotel reviews
Reviews in 56 cities Reviews in 56 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed April 12, 2013

I landed at SJO, called the hotel, got transferred to the actual driver who told me where to go so he would pick me up in 10 minutes...then there he was, just as promised, friendly and helped with all my bags! Nice new and comfortable van. Great start. At check in, recognized as club Carlson gold member, thanked for my... More

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NV
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 8, 2013

We stayed here on Air Miles points one night when on our way somewhere else. The gym was great. The pool was OK, if small. The lobby area was lovely, but the corridors and rooms were older, dark and uninviting. Thin walls didn't block noise. I'd go elsewhere if I needed to be in that area again. There are many... More

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Sacramento, California
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 7, 2013 via mobile

Standard hotel, didn't expect much. Guest computer was out of order. Bed was great. Could not believed that I was woken up by a loud leaf blower blowing constantly for 20 minutes on Sunday at 9:00am. I called the front desk and the response was I guess the maintenance is doing their job. She did say I will get him... More

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AndyE803, General Manager at San Jose Airport Hotel, responded to this review
April 10, 2013

We feel so bad that one of our staff members would wake you up in that way. Please accept my sincere apologies for the rude awakening. I have spoken to the Front Desk and Maintenance staff members to ensure this never happens again. It seems that our staff was so focused on getting a job done that they did not... More

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Senior Contributor
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3 of 5 stars Reviewed March 28, 2013

I was out here for a couple of nights for a training session and they were able to get good rates at the Radisson. It's close to the airport, but as others have said it's a little off by itself (more of an industrial area feel). My room was clean and the bed was nice, but the heater definitely needs... More

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See 3 more reviews by Jeff R for San Jose
Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
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Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2013

The hotel is clean and average. This is a complement these days. The hotel manager is very customer driven and goes out of the way to help A bit far from downtown, but close to airport. Not much within walking distance. Right next door to car rentals. No planes noise inside.

Was this review helpful? Yes 2
San Clemente, California
Top Contributor
61 reviews 61 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 9, 2013

I can't even review this hotel as acceptable for simple overnight business stays unfortunately. The hotel, while close to the airport, is in an industrial and bit shady area. There really isnt much in the near vicinity for dining either. The foyer is nice, but unfortunately the rooms were a great disappointment. I didn't have the upgraded beds that other... More

Was this review helpful? Yes 1
Christopher B, General Manager at San Jose Airport Hotel, responded to this review
March 11, 2013

We were very sorry to hear about your recent stay. We have immediately placed the room you stayed in out of order until the issues with the heating unit, hairdryer and condition of the bathroom are addressed. I would like to sincerely apologize that our staff placed this room available to sell, this absolutely should not have happened. Please know... More

Atlanta
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed March 8, 2013

The hotel has a few nice areas that give a clue to what it may have been at one time. Overall, however, the feel of the place was a little worn. My room was clean and relatively quiet so all-in-all it was a good stay. Compared to some other Radissons though, it just felt a notch or two down.

Was this review helpful? Yes
Christopher B, General Manager at San Jose Airport Hotel, responded to this review
March 11, 2013

Thank you for your recent review, we wanted you to know that we do appreciate the honest feedback. I will be sure to share your comments with our staff and managers. I am sure there are ways that we can help with the perception of the hotel being "a little tired". While we may not be the newest hotel in... More

 
 
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Additional Information about San Jose Airport Hotel

Also Known As:
Radisson San Jose Airport Hotel
Radisson San Jose Airport Hotel San Jose
Radisson San Jose
San Jose Radisson
Address: 1471 North 4th Street, San Jose, CA 95112 (Formerly Radisson San Jose Airport)
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
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