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Four Points by Sheraton San Jose Airport

3.0 of 5
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1471 North 4th Street, San Jose, CA 95112 (Formerly San Jose Airport Hotel)
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Four Points by Sheraton San Jose Airport
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Ranked #29 of 75 Hotels in San Jose
A recent review
5 of 5 stars reviewed 4 days ago
Irene S Turlock, California
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bakersfield, California
Level Contributor
8 reviews
5 hotel reviews
2 of 5 stars Reviewed yesterday NEW

The hotel was clean, the staff were friendly, and the room was nice. But they had booked a reunion event which played very loud music until almost midnight, making it impossible to sleep. The staff were nice about it when I called to ask about the ongoing disturbance, but they couldn't do anything about it. It made the stay miserable.... More 

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Turlock, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've only stayed at a Sheraton once before. This one was clean, the decor was simple and pretty, the beds were comfortable and the restaurant food was delicious. I stayed for two nights and this property met my expectations! Until next time!

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Bakersfield, CA
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here twice (pre and post trip) while flying in and out of San Jose Airport. The hotel has been recently renovated and our rooms were honestly perfect. We got a great AAA rate on our post trip stay and a great park and fly rate for our pre trip. Parking is covered and behind the hotel. Our car... More 

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Tucson AZ
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There was construction on site but it did not affect us. We were there for the ManU Barcelona soccer game. Close to the airport and downtown San Jose. Rooms are comfortable but no microwave or refrigerator.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Zero stars would be more appropriate. After pre-paying for a particular room, and paying more for it, we were told "sorry - we're fully booked and the room you selected is no longer available". We were given a different room. The next priceless quote - "if you read the fine print, you'll see the room is not guaranteed". We selected... More 

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Travelers are raving about these San Jose hotels

South Jordan, Utah
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was close the the interstate but not too close. We traveled to Monterrey and Carmel for the day so it was easy to get around. The hotel was clean, parking was easy. We did not use any amenities because we were only there to sleep.

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Buellton, CA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed here for three nights Memorial Day weekend. The room was comfortable, quiet, and clean. Beds are super comfortable. Nothing really outstanding about the place, but it was quiet, safe, and clean. Another nice bonus was that they don't charge for parking, which many of the motels in SJ do, plus they offered free wi-fi. Would not hesitate to... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

We are happy to hear you found our accommodations to be quiet, comfortable, and clean. Thank you for taking the time to share your experience wit h us, we wish you all the best! More 

Davis, California
Level Contributor
273 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed June 25, 2015

Clean, quiet, comfortable. Strong free wifi, in room coffee. No refrigerator, but ice machines conveniently located. No microwave, but I seldom use one anyway, so not a problem for me. Got a great online price through Hotels.com. Not too far from downtown, where my activities occurred.

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for providing our hotel with a review, we are thrilled you enjoyed your stay! We hope to see you again soon! All the best. More 

Chicago, Illinois
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 17, 2015

I stayed for one night in a suite and was impressed by the size of the room - huge! The suite was also the same cost as a regular room at the nearby Sheraton, where I normally stay when traveling on business. Check-in was a bit of a cluster and the hotel seemed a bit dated, even though it's been... More 

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Fairfax, Virginia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 8, 2015

After a long day of traveling, we chose a hotel that offered shuttle service to and from the airport. Little did we know that the shuttle service would create an exhausting evening. Upon arrival to the waiting area for the shuttle, I called the hotel and spoke withMustafa to request a shuttle. He said no problem; it would be there... More 

Was this review helpful? Yes
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

We understand traveling can often be exhausting and we should have relieved those feelings and not added to the stress. Our staff should have been more upfront about the estimated wait time as soon as they were informed of the situation. We apologize for the lack of transparency. Although we are happy to hear a staff member attempted to resolve... More 

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