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Four Points by Sheraton San Jose Airport

3.0 of 5
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1471 North 4th Street, San Jose, CA 95112 (Formerly San Jose Airport Hotel)
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1 room 1 adult
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Four Points by Sheraton San Jose Airport
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319 Reviews from our TripAdvisor Community

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Spokane Valley, Washington
Level Contributor
105 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has a free shuttle from SJC airport. The front desk staff are super customer focused and helpful - in addition to being quite pleasant. The hotel breakfast is optional depending on your rate, so it may or may not be included; the "included" menu is basically pick one of two items. The wait staff in the restaurant are... More 

Helpful?
Thank Jack B
Lynnwood, WA
Level Contributor
287 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled to San Jose to visit Cisco Systems for a couple of days, and found nearly all of the hotels near the campus to be booked for the extend of my visit. The Four Points looked good enough on paper, with the convenience of being close to the airport with free shuttle service. I had an enjoyable stay in... More 

Helpful?
Thank dunadan
Woodinville, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During the 2015 Xmas holiday, I stayed in the Four Points by Sheraton, San Jose Airport for 10 days. I am impressed by many things I experienced during the stay. The staffs are very friendly. Nearly everyone I met came out of their way and chatted with us about the weather, the stay, and even the Warrior ( when they... More 

Helpful?
Thank ertjaw
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for taking the time to leave us such a wonderful review. We are so happy you enjoyed your time at our hotel thanks to our friendly team, hotel features, and clean accommodations! We wish you and your wife all the best - take care. More 

Dallas, Texas
Level Contributor
109 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Front desk staff were friendly. I asked to change to a different room and was told sold out. My sliding window didn't completely shut allowing highway noise. Halls echo and are noisy with other guests coming and going. Probably will try to avoid this location. Hard to settle in to a quiet night's rest.

Helpful?
Thank BradJack
Orange County, CA
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here because my corporate travel system insisted I take the lowest price. It's a nice, pretty hotel with modern decor and a helpful staff. But the in-room climate control is a slightly updated version of those Motel 6 clankers and it was so loud I could not sleep. My business trip was mostly a waste since I was... More 

Helpful?
1 Thank Chuck404
Conesus, NY
2 reviews
5 of 5 stars Reviewed December 15, 2015

The hotel was clean and the staff were very friendly. It was easy to travel around the area. We used the airport shuttle and they were very quick. I called to let them know we had arrived and the shuttle was there in about 5-10 minutes. We actually arrived early and they were able to check us into our room.... More 

Helpful?
Thank kk14435
Denver, Colorado
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 3, 2015

I've stayed here a couple times and it is a decent Four Points. Clean and this past time they gave me a huge room. It was a handicapped room, but I didn't mind. Not much in the immediate area for dinner except a wonderful Mexican place next door. That place has awesome food. Worth staying at this hotel when passing... More 

Helpful?
Thank SPGPlatTraveler
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

We are so happy to hear you have enjoyed your recent stays with us. Thank you for the wonderful review and we look forward to hosting your next San Jose trip! More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 28, 2015

Stayed here for two nights during the "Thanksgiving Holiday". Very close to the Airport. Nice clean room. Lots of free parking. Friendly Front Desk Staff. Complimentary Morning coffee and hot tea in the lobby.

Helpful?
Thank Johnnio0121
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for taking the time to share your feedback with us - we are so happy to learn you enjoyed your time with us and that our staff provided friendly, helpful customer service. We hope you had fun at the wedding - we wish you all the best! More 

Miami
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 26, 2015

Went to a wedding in a little town south of San Jose for the weekend, and stayed there Friday and Saturday, but we had a very early 6:00 am flight out Monday, so I looked for a hotel close to the airport for our last night. Four points ended up being a great choice. We were planning on checking out... More 

Helpful?
Thank Terry M
Eureka, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 26, 2015

My husband and I stayed here on Saturday, October 24th. The room was clean but the bathroom was very small. Our HUGE complaint was the party we were awakened by at 2:15 in the morning out in the parking lot. We were on the 5th floor and clearly hear the people yelling and music playing! We looked out the window... More 

Helpful?
1 Thank Allison E
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for taking the time to share your experience. We are extremely sorry to hear that you are disappointed with your recent stay. At Four Points, we understand the importance of getting a good night’s sleep when traveling, which is why we try our best to provide comfortable and relaxing accommodations. We are sorry our team has fallen short... More 

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