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Four Points by Sheraton San Jose Airport

3.0 of 5
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1471 North 4th Street, San Jose, CA 95112 (Formerly San Jose Airport Hotel)
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Four Points by Sheraton San Jose Airport
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Ranked #28 of 74 Hotels in San Jose
A recent review
4 of 5 stars reviewed 5 days ago
mom_on_a_budget Buellton, CA
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buellton, CA
Contributor
12 reviews 12 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for three nights Memorial Day weekend. The room was comfortable, quiet, and clean. Beds are super comfortable. Nothing really outstanding about the place, but it was quiet, safe, and clean. Another nice bonus was that they don't charge for parking, which many of the motels in SJ do, plus they offered free wi-fi. Would not hesitate to... More 

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Davis, California
Top Contributor
265 reviews 265 reviews
40 hotel reviews
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, quiet, comfortable. Strong free wifi, in room coffee. No refrigerator, but ice machines conveniently located. No microwave, but I seldom use one anyway, so not a problem for me. Got a great online price through Hotels.com. Not too far from downtown, where my activities occurred.

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Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for one night in a suite and was impressed by the size of the room - huge! The suite was also the same cost as a regular room at the nearby Sheraton, where I normally stay when traveling on business. Check-in was a bit of a cluster and the hotel seemed a bit dated, even though it's been... More 

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Fairfax, Virginia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a long day of traveling, we chose a hotel that offered shuttle service to and from the airport. Little did we know that the shuttle service would create an exhausting evening. Upon arrival to the waiting area for the shuttle, I called the hotel and spoke withMustafa to request a shuttle. He said no problem; it would be there... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

We understand traveling can often be exhausting and we should have relieved those feelings and not added to the stress. Our staff should have been more upfront about the estimated wait time as soon as they were informed of the situation. We apologize for the lack of transparency. Although we are happy to hear a staff member attempted to resolve... More 

Travelers are raving about these San Jose hotels

Montreal, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is clean, staff are helpful, restaurant is ok. Decent hotel, I would come back... Hotel has a pool, and has shuttle to airport. Only negative was parking is mostly in parking garage out back and shipping (construction?) container made getting there a pain because there was only a single lane. When there was traffic both ways it got interesting...

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san francisco, ca
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights for business. Location is near the airport in an industrial/residential area. A few restaurants walking distance but you will need a car to get around. One of the only hotels available with a decent rate. It's what you expect from a Four Points. Pros - lots of parking - rooms are renovated - new interior,... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First let me say that I'm an SPG Rewards Member as well as a Starwood Vacation Owner. Needless to say, I've stayed at many Starwood properties. This facility is about average. It appears the property was purchased by Sheraton from a previous hotel line and the full transition to Starwood excellence is still in progress. Overall, the property is nice... More 

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Petaluma, California
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

I've stayed here two years in a row now, and I will continue to come back every opportunity I get. I absolutely love this hotel. The staff is nice, it's a perfect distance to the San Jose Convention Center, and has a super awesome parking lot/garage. The housekeeping staff is great, and do a great job. The room that I've... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for your continued loyalty to our hotel - we're so happy to hear how much you love your stays with us! We're glad you find our staff to be friendly and that you enjoy our convenient location and easy/awesome parking facility. We can't wait until your next trip out to San Jose - we wish you all the... More 

Koloa, Hawaii
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed here twice in May traveling to and fro. Convenient to the airport. 24 hour shuttle at your disposal. Rooms we stayed in looked newly remodeled. Restaurant was better than average. Staff very accommodating.

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Paso Robles, California
Top Contributor
50 reviews 50 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 26, 2015

We planned on a one night stay prior to flying to our destination, but due to a cancelled flight we had to add a second night. The hotel staff was very helpful and made our situation less difficult. There are not many restaurants within walking distance, but the on site restaurant and bar made that less a problem. The on... More 

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