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The Sainte Claire

302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
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The Sainte Claire
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319 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palmerston North, New Zealand
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there for the U2 concert. Lovely hotel. Room was good. Bed was lovely. The coffee was pretty good they had to offer in the rooms. It was easy walking everywhere i needed to go so hotel was centrally located

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I flew from Texas to San Jose, CA for Wrestlmania 31. Our flight arrived early in the morning so it was hours before check-in time when we arrived. The hotel said that we could leave our bags to go eat and they would call when the room was ready. My husband is disabled, so we stayed in... More 

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Clinton Township, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This boutique hotel is right next to the convention center and undergoing a transformation. There is construction going on in the lobby and on some of the floors, but it was not intrusive. The rooms are well furnished and decorated albeit a little small, but consistent with an older property. Great showers and L'occitane toiletries. Here is what will make... More 

Was this review helpful? Yes 2
Fairmont, West Virginia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed here for WrestleMania 31 weekend...the hotel was very, very charming...you can tell it's quite an old building...but whatever renovations have been done over the years mask that....our room for 2 people was very small....but I understand this is because when the hotel was originally built, people in general were not very big.... :) The bathroom was very small... More 

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san antonio, tx
Top Contributor
81 reviews 81 reviews
80 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed March 3, 2015

I spent one night here before a large conference at a different hotel (because the main hotel was sold out for that night). This is a historical hotel. The rooms are clean. It wass a long block away from where our conference was located.

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Brian D, General Manager at The Sainte Claire, responded to this review

trinity-tiger, thank you for your review! I am pleased to hear you had a pleasant stay, please consider us for your entire stay if you return to the San Jose area! We will do our best to exceed your expectations with every stay. Thank you, Brian Dell'Ergo General Manager More 

Bangor
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

Although my trip was abbreviated by a blizzard in the northeast, this hotel was so extremely convenient to the conference center, that it was perfect for even a short stay. The décor was rich and classic!

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Brian D, General Manager at The Sainte Claire, responded to this review

Connie F, thank you for your review! I hope next time you can stay longer to enjoy our beautiful hotel and the Silicon Valley/San Jose area - I can promise you we will be blizzard-free any time of the year so let us know when you'd like to return for some of that California sunshine! Brian Dell'Ergo General Manager More 

Washington, DC
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2015

Stayed here for 7 nights for conference at convention center. My room was renovated (hotel is going through big renovation and will soon be a Westin property). New bathroom was fantastic, loved the rain shower head. Towels were fluffy (I've stayed at supposed 4 star hotels and had sand paper towels!). Bed was comfy, bedding seemed new. Wished had firmer... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

Goaldigger, I am very pleased to hear you enjoyed your stay with us. I wanted to let you (and other TripAdvisor readers) know that we will be upgrading our signal to HD quality within the next month or two - there's some "heavy lifting" we are doing behind the scenes to make this happen. And paired with our 40 to... More 

Florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 21, 2015

We chose The Sainte Claire due to its location to the Convention Center. It is located right across the street so the walk was less than 5 minutes. Plus, there were plenty wonderful restaurants within walking distance. I was pleasantly surprised by the unique touches located throughout the hotel. The lobby is rather small and intimate, but it works well.... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

deew76, I am so please to hear that we exceeded your expectations! I have shared your feedback with our housekeeping team, who works very, very diligently to provide a pristine room and clean hotel for our valued guests every day. They truly make the difference! Thank you again for staying with us, we do appreciate your business and look forward... More 

Durham, North Carolina
2 reviews
2 of 5 stars Reviewed February 17, 2015

I recently stayed in the Sainte Claire for a scientific conference. This means that I got a negotiated rate that was lower than the usual cost of the hotel and had it paid for by work - I probably would have given this even fewer stars if I had paid full price and out of pocket... First of all, I... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

speak44, Thank you for taking a moment to provide such a detailed review. I am very pleased to hear that you enjoyed our rain shower head, fast wireless internet and our great location in downtown San Jose! I also appreciate you taking the time to share your thoughts on the areas where we might be able to improve. I am... More 

Santa Rosa, CA
Top Contributor
101 reviews 101 reviews
64 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 16, 2015

This elegant old lady has just been renovated with modern touches like wide screen tv's but the old elegance that it is known for. The downtown location across from he conference center makes this the perfect downtown San Jose location with the added benefit of Il Fornaio Restaurant in the hotel. Room windows open which is wonderful in California's pleasant... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

roya_7, thank you for noticing the renovation work we are completing on the hotel - we are striving for exactly that: retaining the grand history of the beautiful Sainte Claire while carefully modernizing the experience to provide a productive and renewing stay. Please come visit us again when you are in the Silicon Valley next, we look forward to welcoming... More 

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