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The Sainte Claire

4.0 of 5 302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
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312 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, DC
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 7 nights for conference at convention center. My room was renovated (hotel is going through big renovation and will soon be a Westin property). New bathroom was fantastic, loved the rain shower head. Towels were fluffy (I've stayed at supposed 4 star hotels and had sand paper towels!). Bed was comfy, bedding seemed new. Wished had firmer... More 

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Florida
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose The Sainte Claire due to its location to the Convention Center. It is located right across the street so the walk was less than 5 minutes. Plus, there were plenty wonderful restaurants within walking distance. I was pleasantly surprised by the unique touches located throughout the hotel. The lobby is rather small and intimate, but it works well.... More 

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Durham, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

I recently stayed in the Sainte Claire for a scientific conference. This means that I got a negotiated rate that was lower than the usual cost of the hotel and had it paid for by work - I probably would have given this even fewer stars if I had paid full price and out of pocket... First of all, I... More 

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Santa Rosa, CA
Top Contributor
98 reviews 98 reviews
62 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

This elegant old lady has just been renovated with modern touches like wide screen tv's but the old elegance that it is known for. The downtown location across from he conference center makes this the perfect downtown San Jose location with the added benefit of Il Fornaio Restaurant in the hotel. Room windows open which is wonderful in California's pleasant... More 

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Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I came here to San Jose on business and after speaking with others who had traveled for the same reasons, but had stayed at other hotels, I'm glad we picked The Sainte Claire. We got a great deal through the conference as far as prices go. This boutique hotel had excellent service as soon as we pulled up. The gentlemen... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

Danielle S, thank you very much for your detailed review! I am thrilled to hear that you enjoyed your stay with us, and particularly your kind words regarding the Guest Services and Valet team members - I will be sure to share with our team. They truly make the difference. Your point about pillow selection is heard. While most guests... More 

Lagos State, Nigeria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights and the noise of the air conditioning/ warming system did not allow me to sleep well.. Was quite noisy. Too many stains on the carpet on the 3rd floor. Great location anyway. There was no buffet or complimentary breakfast .just an average hotel.

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Brian D, General Manager at The Sainte Claire, responded to this review

joks2015, I appreciate you taking a moment to share your feedback. I am sorry that we did not exceed your expectations and hope that you will stay with us again in the future to show you our intended experience. We did just begin a complete renovation on the 3rd floor, so our valued guests now will find that all of... More 

Southern California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

One of my favorite hotels in San Jose. I love the personality of this old historical place. Not your boring convention hotel where it feels all cookie cutter. Nope, not here... From l the mail drop slots that run up the entire building to windows that actually open. Teakwood bathrooms with frescos on the ceiling and super comfy beds. It's... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

TravelingAimee, thank you for your review here on TripAdvisor. I am glad that you found our location in Downtown San Jose to be advantageous, with many fascinating museums and displays within walking distance. Christmas in the Park is a must-see for families visiting during the holidays! Thank you for staying with us, we do appreciate it and we hope to... More 

Fairfield, California, Usa
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The St Claire has an atmosphere that makes the guest feel special. The rooms are nicely appointed. Bedding is cozy and comfortable. We return to this hotel each year and have never been disappointed. We prefer The St Claire over the large chain hotels in the area.

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Brian D, General Manager at The Sainte Claire, responded to this review

Deanna D, thank you very much for sharing your feedback. I am thrilled that you found the boutique-like feel of our hotel, combined with our amazingly comfortable beds, exceeded your expectations! The ultimate compliment is having a loyal guest and I appreciate that you continue to stay with us over the other fine hotels in Downtown San Jose. Please visit... More 

Top Contributor
74 reviews 74 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed at the Sainte Claire on NYE. Paid over $200 for a basic room. I guess higher prices on holidays are to be expected. The room was nice but average, nothing special, not worth $217. The bed was comfortable, the bathroom was very small. Our room was facing the busy street corner, so it was noisy. We saw a... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

SLOtownStacy, thank you for taking a moment to share your experience with us. I am glad that you found our location to be very convenient to the City National Civic center, which many of our guests enjoy. That said, I am obviously very apologetic that you experienced a less than desirable moment with respect to our dog residents. While we... More 

Long Beach, California
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 6, 2015

Spent 3 nights on business. The check in was fast and efficient. Room was roomy with 40 inch tv. Bed was comfortable. Bathroom did not have a bathtub but it had an amazing rain shower head. Hotel also provided good quality toiletries. The only cons to the hotel were the noisy air/heating system in my room and the lack of... More 

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Brian D, General Manager at The Sainte Claire, responded to this review

KweenM, thank you for taking a moment to share your feedback regarding your stay. I am very pleased to hear our team members exceeded your expectation with respect to the level of service you received during your stay! Our team works very hard to anticipate our guests needs and I am glad you noticed their efforts. If you have a... More 

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Additional Information about The Sainte Claire

Address: 302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sainte Claire 4*
Number of rooms: 171
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Also Known As:
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
Larkspur Collection San Jose
Hotel Style:
#6 Luxury Hotel in San Jose

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