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Extended Stay America - San Jose - Downtown

2.5 of 5
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1560 N. First Street, San Jose, CA 95112 (Formerly Homestead Village - San Jose Airport)
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Extended Stay America - San Jose - Downtown
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Ranked #51 of 75 Hotels in San Jose
A recent review
3 of 5 stars reviewed 2 days ago
PWZ Boston, Massachusetts
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boston, Massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When I arrived in the evening, I saw quite a few homeless people in the area, leading me to believe it was a bad area. By the light of day, the area is fine, but I did not feel comfortable walking around at night. The Hotel itself smelled of cigarette smoke, even though the room I stayed in was non... More 

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Bengaluru (Bangalore), India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good quality rooms, large car park Many business establishments around. Right next to air port. However, not many restaurants or fast food places around. Very close to Bart rail system. Most of the fraternity in the hotel are living here for long term such as 4 months. Breakfast gets over by 8AM.

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Manager_11525, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our quality rooms and parking area. I’m thrilled that you found our hotel to be a good value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Hilton Head Island, South Carolina, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It's very clear that this is a 'basic' place to stay. However, it misses the mark in a few areas. Yes, it's about $100/night less expensive than some of the other area hotels, but I would NOT stay there again. Positives : generally clean and relatively safe place to stay with a friendly staff. Negatives: little to no hot water;... More 

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Travelers are raving about these San Jose hotels

Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 30, 2015

First off, I'm not put off at staying at budget hotels so I'm rating according to its category, not against 4 or 5 star places. I stayed here for a last minute work trip. Since I booked so late, it was one of the few options available. After booking I started reading the bad reviews and prepared for the worse.... More 

Was this review helpful? Yes 1
Olivenhain, ca.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2015

I chose this hotel because, at a $119.00 asking price, I thought it would be perfect for a 1 night stay. I was wrong. While waiting to check in, I asked where the bathroom was. The answer was "we don't have a bathroom, except in the rooms.".......While checking in, the young women who checked in before me came running back... More 

Was this review helpful? Yes 1
Fort Washington, Maryland
1 review
1 of 5 stars Reviewed May 25, 2015

Expensive, old beds and pillows, towels that you can see through, "breakfast" that is a joke, no workout facility, no amenities, not clean, looks old, smells old. I asked for a wake-up call for the day we were leaving....the call never came. It is not walking distance to downtown San Jose. I'm not even sure why it is called Downtown... More 

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Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 19, 2015

I booked this hotel since January 2015 (three month in advance). I drove from Las Vegas 6hrs and when we arrive to the hotel, I was received with a refund of my entire money since the hotel was oversold and no other hotel had rooms available around the area. The staff was completely lost, one of them was the first... More 

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Bengaluru (Bangalore), India
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 14, 2015

1. Good for business traveller not suitable for families 2. Location is good, very close to the train station. 3. Neighbourhood is really bad. Cannot step out of this place after 9 PM. If you do not look like an American then it is even more worse. Having said that I found lot of Asians staying here. 4. Very Pricy:... More 

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Galena, Illinois
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed April 2, 2015

I decided to stay here as a means to be close to the airport. They were reasonably priced for the area, so I thought I would give them a try. The room I was given had burn marks on the countertop and a hole in the door. I probably will not stay here again.

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Chatham, New Jersey
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed December 16, 2014

After getting to my room I did a 20+ check for roaches; tore the bed apart checking bed bugs. I found none but that was the feeling the room had. It's also in a seedy neighborhood. And the kitchen had no silverware, plates or glasses. And the place desperately needed a facelift. I know rates are high in this area;... More 

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