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Extended Stay America - San Jose - Downtown

2.5 of 5
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1560 N. First Street, San Jose, CA 95112 (Formerly Homestead Village - San Jose Airport)
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Extended Stay America - San Jose - Downtown
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Ranked #43 of 73 Hotels in San Jose
A recent review
3 of 5 stars reviewed 1 week ago
pdev11 Bengaluru (Bangalore), India
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50 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orlando, Florida
1 review
1 of 5 stars Reviewed 1 week ago NEW

I booked this hotel since January 2015 (three month in advance). I drove from Las Vegas 6hrs and when we arrive to the hotel, I was received with a refund of my entire money since the hotel was oversold and no other hotel had rooms available around the area. The staff was completely lost, one of them was the first... More 

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Bengaluru (Bangalore), India
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

1. Good for business traveller not suitable for families 2. Location is good, very close to the train station. 3. Neighbourhood is really bad. Cannot step out of this place after 9 PM. If you do not look like an American then it is even more worse. Having said that I found lot of Asians staying here. 4. Very Pricy:... More 

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Galena, Illinois
Top Contributor
89 reviews 89 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I decided to stay here as a means to be close to the airport. They were reasonably priced for the area, so I thought I would give them a try. The room I was given had burn marks on the countertop and a hole in the door. I probably will not stay here again.

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Chatham, New Jersey
Top Contributor
76 reviews 76 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed December 16, 2014

After getting to my room I did a 20+ check for roaches; tore the bed apart checking bed bugs. I found none but that was the feeling the room had. It's also in a seedy neighborhood. And the kitchen had no silverware, plates or glasses. And the place desperately needed a facelift. I know rates are high in this area;... More 

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Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 30, 2014

Room large and massive bed. Decent TV. Kitchen facilities if you want them. Vending machine and drinks machine available. Breakfast not worth bothering with - chocolate muffins and coffee with no fresh milk - just awful creamer. I slept really well after my flight from UK until I was woken up at 5.30am with an electric shock. After calming down... More 

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Irvine, CA
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 19, 2014

Several people and families at the front desk were angry they couldn't get the double-bed rooms they booked (including me). One family that arrived later couldn't get into their reserved room at all, because apparently the hotel was apparently over-booked. Dark hallways and nothing special about the rooms. Tiny little kitchen, but it might work for a temporary stay for... More 

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London, United Kingdom
Top Contributor
75 reviews 75 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 29, 2014

Nice hotel; not exceptional but good enough. Not the nicest of neighborhoods but still good location considering proximity to city centre and highway. Good customer service. Cleanliness of hotel earns good marks.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

During my stay I couldn't found 1 of the 2 BB cream that I purchased from Peter Thomas Roth. I was moving to an apartment so I thought maybe I put it somewhere and I forgot? After I moved, I did a more thorough search for my BB cream and it is nowhere to find. Now I'm certain that it... More 

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Chicago, Illinois, United States
Senior Contributor
25 reviews 25 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 4, 2014

It was a last minute booking! Barely 4 days in advance. I ran out of my options and i booked here. I called the central booking and i was told the hotels closer to San Francisco were not for a family of 4 and this partcular one was. This is not a room where 4 people can stay, perhaps two... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed July 15, 2014

We had spend our first day following the footsteps of Blessed Junipero Serra at the Carmel Mission and we were greeted with so much kindness and compassion when we arrived at this hotel Extended Stay in America, San Jose. There was a mixed up with our reservation from another hotel but with the smiling face from the receptionist Rianna to... More 

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