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Extended Stay America - San Jose - Downtown

2.5 of 5
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1560 N. First Street, San Jose, CA 95112 (Formerly Homestead Village - San Jose Airport)
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Extended Stay America - San Jose - Downtown
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Ranked #45 of 73 Hotels in San Jose
A recent review
3 of 5 stars Reviewed April 14, 2015
pdev11 Bengaluru (Bangalore), India
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52 reviews from our community

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    13
    11
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Olivenhain, ca.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I chose this hotel because, at a $119.00 asking price, I thought it would be perfect for a 1 night stay. I was wrong. While waiting to check in, I asked where the bathroom was. The answer was "we don't have a bathroom, except in the rooms.".......While checking in, the young women who checked in before me came running back... More 

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Fort Washington, Maryland
1 review
1 of 5 stars Reviewed 2 days ago NEW

Expensive, old beds and pillows, towels that you can see through, "breakfast" that is a joke, no workout facility, no amenities, not clean, looks old, smells old. I asked for a wake-up call for the day we were leaving....the call never came. It is not walking distance to downtown San Jose. I'm not even sure why it is called Downtown... More 

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Travelers are raving about these San Jose hotels

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2015

I booked this hotel since January 2015 (three month in advance). I drove from Las Vegas 6hrs and when we arrive to the hotel, I was received with a refund of my entire money since the hotel was oversold and no other hotel had rooms available around the area. The staff was completely lost, one of them was the first... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 14, 2015

1. Good for business traveller not suitable for families 2. Location is good, very close to the train station. 3. Neighbourhood is really bad. Cannot step out of this place after 9 PM. If you do not look like an American then it is even more worse. Having said that I found lot of Asians staying here. 4. Very Pricy:... More 

Was this review helpful? Yes 1
Galena, Illinois
Top Contributor
115 reviews 115 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 2, 2015

I decided to stay here as a means to be close to the airport. They were reasonably priced for the area, so I thought I would give them a try. The room I was given had burn marks on the countertop and a hole in the door. I probably will not stay here again.

Was this review helpful? Yes 1
Chatham, New Jersey
Top Contributor
77 reviews 77 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed December 16, 2014

After getting to my room I did a 20+ check for roaches; tore the bed apart checking bed bugs. I found none but that was the feeling the room had. It's also in a seedy neighborhood. And the kitchen had no silverware, plates or glasses. And the place desperately needed a facelift. I know rates are high in this area;... More 

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Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 30, 2014

Room large and massive bed. Decent TV. Kitchen facilities if you want them. Vending machine and drinks machine available. Breakfast not worth bothering with - chocolate muffins and coffee with no fresh milk - just awful creamer. I slept really well after my flight from UK until I was woken up at 5.30am with an electric shock. After calming down... More 

Was this review helpful? Yes 1
Irvine, CA
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 19, 2014

Several people and families at the front desk were angry they couldn't get the double-bed rooms they booked (including me). One family that arrived later couldn't get into their reserved room at all, because apparently the hotel was apparently over-booked. Dark hallways and nothing special about the rooms. Tiny little kitchen, but it might work for a temporary stay for... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
75 reviews 75 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 29, 2014

Nice hotel; not exceptional but good enough. Not the nicest of neighborhoods but still good location considering proximity to city centre and highway. Good customer service. Cleanliness of hotel earns good marks.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

During my stay I couldn't found 1 of the 2 BB cream that I purchased from Peter Thomas Roth. I was moving to an apartment so I thought maybe I put it somewhere and I forgot? After I moved, I did a more thorough search for my BB cream and it is nowhere to find. Now I'm certain that it... More 

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