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All 73 San Jose hotels

Hyatt Place San Jose/Downtown

3.5 of 5 Hotel   |   282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
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Ranked #19 of 73 Hotels in San Jose
A recent review
4 of 5 stars Reviewed September 6, 2014
Alisha C
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305 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Place San Jose/Downtown
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014

The location is perfect right across the street from the auditorium and about a ten min walk from a great selection of bars and restaurants. The staff was very friendly and helpful when we asked about places to eat within walking distance. The rooms were nice and clean with the standard amenities. There was not much of a restaurant in... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2014

This hotel is located right by the airport and the bart. You will hear these noises all night long. If you are a deep sleeper then you might be fine. This location is also in need up an update. I would have been fine, but for the price you pay for this place you should be getting more. The staff... More

Was this review helpful? Yes 1
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I am glad to inform you that we are currently in the process of replacing our current windows with sound proof windows on the side of the building that faces the street and train. This should make a huge impact on the amount of noise you hear. It is responses such as yours that have helped us move this project... More

New York City, New York
Top Contributor
96 reviews 96 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 2, 2014

Staff are extremely helpful and friendly. Property is very clean, breakfast is above average, 24 hour food service is convenient, ample parking. I would recommend this hotel to anyone on business in downtown San Jose. The very large suite that I had included two bathrooms which was a pleasure. The shower in one wasn't so great though.

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Delhi
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 29, 2014

Plus points + Big rooms - compared to what others have commented, I found the furnishing ok + Very good breakfast + Courteous staff Minus points - Internet speed can be better - Occassionally, internet speed was slower

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Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

We appreciate you taking the time to write a review and we are very happy you enjoyed your stay. We look forward to having you back soon! More

Cabin John, Maryland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 26, 2014

Spent five nights in July 2014 on business. This Hyatt Place doesn't, in terms of its physical condition, meet the usual standards of other Hyatt Places I've stayed at. Small things, but nonetheless, things which impact on the quality of your stay. -- Bathrooms are tired and have builder-grade fixtures, counters, etc. Drain fixtures and overall finish show great wear.... More

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Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your kind words regarding our staff. We do have several projects coming up that will address some of the issues you experienced while a guest here. We appreciate your feedback and we hope to see you here again soon! More

California
Top Contributor
66 reviews 66 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 25, 2014 via mobile

Got a nice price for weekend stay Wi fi as noted before is very unstable and slow on the 9th floor. Really aggrevating. Also, the breakfast was marginal. The scrambled eggs looked/tasted like they were from hiroshima. The waffles were cold hard versions of Eggos All fruits from a can Overall tho, good service, good location nice hotel

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your feedback. Please know that we will be looking into the Wifi issues you experienced as we realize how important Wifi is to our guests. I will also look into your breakfast challenges as that is not something we hear often. I am glad you found value in your stay and that the staff treated you well.... More

Hong Kong, China
Top Contributor
149 reviews 149 reviews
143 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed August 14, 2014

I've stayed in Hyatt Place San Jose/Downtown for 3 days in mid July because of a business close-by. In general, I am very satisfied with the services of this Hyatt property. Pros: [1] The hotel is located close to San Jose Airport. [2] The hotel is also very close to light rail station. [3] Thanks to my Diamond membership, I've... More

Was this review helpful? Yes 1
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I am happy to hear you enjoyed your view and our fitness center. Thank you for taking the time to write a review and please know that we will be looking into the issue you had. I look forward to another opportunity to have you back as our guest. More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2014

I stay at Hyatts all the time. This is the worst Hyatt property I've encountered. Shower drain was clogged, and the shower head was about five feet off the ground. I'm 6'2" so that made for a great shower after a 6 hour flight to get here. The light above the sink was burned out making it difficult to shave.... More

Was this review helpful? Yes 2
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your response and I apologize your experience wasn't up to your satisfaction. Please feel free to contact me directly at the hotel to discuss your issues further as I would like the opportunity to make it right for you and correct these issues. Thank you again! More

Shanghai, China
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 11, 2014

Location is convienent - near the SJC Airport, convention center, and freeways. Stayed there for two nights, and checked-in around midnight one evening. The guest services representative was very friendly and waived our parking for that evening since it was so late already. Unfortunately I was so tired that I didn't get his name - but it was definitely unexpected,... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your kind words regarding service and I am happy to hear that you were well taken care of. I am also happy to let you know that we will be replacing all of our desks and dressers by the end of this year which will make a huge difference in the guest room appearance. We are always... More

Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

The location is excellent- if you're here for business it is right near the airport and conference centre, and if you're here with the family, you are right next to attractions like the children's discovery museum, the tech museum, the sights of downtown San Jose. Rooms are nice and well catered, the free breakfast is excellent, and there is gd... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for taking the time to write your review. We look forward to having you back soon! More

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Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 239
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Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza

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