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Hyatt Place San Jose/Downtown

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282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
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Hyatt Place San Jose/Downtown
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Hyatt Place San Jose/Downtown
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322 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reno, Nevada
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The common areas of the hotel are pretty standard for a Hyatt. It was modern and clean. The front desk lady was a bit grumpy...she did not seem to want to be there at all checking us in. Once in our room, it felt more like a budget motel. The window was filthy with goopy stuff, fingerprints, and someone's forehead... More 

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Redwood City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Awesome place, clean, great service and well worth the money. Continental breakfast is off the hook, bed was so comfortable that I was able to sleep the entire night, that is huge for me since I usually am not able to sleep the entire night.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for taking the time to review us, Filomena M. Great to have a local RC resident with us and that you enjoyed your peaceful night and rocking breakfast. See you soon! More 

New York
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here as part of a travel package to attend an event in the area. Staff was super friendly and helpful. The hotel was busy and jam packed with people attending this event, however, the hotel staff was extremely well organized and efficient in dealing with the crowds. Rooms are modern and clean. A generous and delicious breakfast was included.... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

ItsmeDanielle - Really appreciate the shout out for the team: they work hard to take care of you and the recognition will mean a lot. Glad you loved Downtown's only free breakfast, it is delicious! Sorry about the wifi. We are working on an upgrade right this minute and it's getting better every day. Thanks and looking forward to see... More 

manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this hotel has it all, great location,literally over the road from the convention center and 1 or 2 blocks from San Jose nightlife clubs and bars. felt safe at all times in hotel and surrounding area. Staff were very attentive and very knowledgeable about the area. Room and hotel was immaculate, very clean and room was cleaned every morning and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for the colorful review, Billy P. We love the area, too, and are glad you saw all the great stuff Downtown San Jose has to offer. Our hotel is right in the middle of it all and when you add in the clean and safe environment, delicious breakfast and great service, how could you go wrong. Look forward to... More 

amsterdam
Top Contributor
102 reviews 102 reviews
55 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The big benefit is the vicinity to the convention center. It's just across the street. The rooms are large and up to date. So that's perfect. Breakfast was good, ok choice. The only downside for me was the food service counter. Would have preferred proper room service. The staff at the reception desk was very friendly, nice personal approach. All... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Alotofdots, welcome to Hyatt Place SJ! Thanks for the great review. We also love being so close to the convention center and hope to have you back with us again. Our brand is more of focused service and although room service is not listed, we are happy to make a run up to your room if you'd like when hunger... More 

Monza, Italy
Top Contributor
101 reviews 101 reviews
75 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room is comfortable, large, good quality bed, clean. Complimentary breakfast with lot's of choise for both hot and cold food. Very large and pretty convenient parking store connected to the hotel. On the negative side: the bathroom looked a bit old, with a tiny basin and almost no space to store your toiletries, plastic tend for the bathtub/shower, no... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Greetings AGall0 - great to hear from a world traveler. Thanks for the feedback how comfortable and clean your room was. So sorry to hear your night was not peaceful from the downtown noise and we would love to hear from you directly if you can share what room you were in. All windows have been replaced on that side... More 

Cedar Park, Texas
Top Contributor
150 reviews 150 reviews
32 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 9, 2015

Maybe I'm spoiled by regular Hyatt properties but to me this is a big step down. The hotel is dated, elevator slow, food subpar, rooms just okay. The main reason for my stay was the convention center next door. For that the hotel is excellently placed. Staff is friendly, can't complain. I had a burger and it tasted like the... More 

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Greetings Michael M- thanks for taking the time to share. Glad that the location was great but sad to see you did not enjoy some of the other services. We dream of draft beer too and are looking at a way to add it; there is no replacement for the taste! Hopefully next time you'll try something else from the... More 

South Lyon, Michigan
Top Contributor
212 reviews 212 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 8, 2015

I really like this hotel. This was my second time staying here and I was just as pleased the second time as I was the first. The hotel lobby is very nice and there are a number of helpful, friendly people working the front desk. There is plenty of seating areas in the lobby, perfect for when you are collecting... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Hey Brian C - Thanks for the note and love your profile picture! So glad you found the hotel and team welcoming and we cherish your review on cleanliness and quiet. Hyatt Place is about being the 'third place' for you and your friends/colleagues to gather and it sounds like you found our sweet spot. Looking forward to seeing you... More 

Apple Valley, California
1 review
4 of 5 stars Reviewed January 29, 2015

I don't write reviews but after my stay in January 2015 I felt I needed to show some love. First the hotel was very clean in the lobby I was pleased. Next the personnel at the front desk could not have been any better. Even after check in we came back down to ask some questions about where to eat... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

chris I - Thanks for showing love to the team for the great service you experienced. We take a lot of pride in our approachable style and are so glad we connected with you. Sorry to hear the bed was too firm - the newer Hyatt Grand Bed mattresses just need a little time to 'break in'. Cheers! More 

Bellevue, Washington
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 26, 2015

I stayed at the Hyatt Place 1/19 - 1/23/15. The front desk and bar staff are super friendly and efficient. The bar food - flatbread BBW chicken can't be beat. The fitness room is cardio and a few dumbells. There is room for a nautilus type chest, back, legs weights stack machine. Add that and the fitness room will be... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Tony8gj- Thanks for choosing us for your stay last month and taking the time to share of your great experience. Happy to see you enjoyed the AM Kitchen Skillet and exercise facilities...we're looking at adding some equipment to the gym and also are working on replacing a/c units that need some love. 80% have been replaced already and we're... More 

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