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Hyatt Place San Jose/Downtown

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282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
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Hyatt Place San Jose\/Downtown
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476 Reviews from our TripAdvisor Community

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San Diego, California, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hyatt Place for Christmas this past year. Overall the rooms are great very large, have a siting area, very comfortable place to stay. I also booked a room for my parents who are in their sixties. The free breakfast in the morning wasn't the best in the world but it was Christmas morning and not many... More 

Helpful?
Thank John G
Sacramento, California
Level Contributor
188 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This is definetely a convenient hotel to stay if you're going to the convention center. It's not too big, so not that many people. It comes with breakfast which is pretty good. Size of the hotel room is average. I would stay there again next year for our convention.

Helpful?
Thank veronicaindonesia
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

veronicaindonesia - Thanks for joining us for your conference and taking the time to share your feedback. We are indeed directly across the street from the San Jose Convention Center, although the view is of the beautiful south end of downtown - it's amazing at sunset. Also a very cozy location compared to other options Downtown and you definitely will... More 

Boston, Massachusetts
Level Contributor
230 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While nothing special, the hotel was clean, quiet, and the front desk staff was incredibly friendly. It's a short 15 minute walk from the CalTrain station and I was pleased with the selection for the free breakfast. Good choice for a quick overnight business trip.

Helpful?
Thank Kait_De
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Sounds like a Great Stay, Kait_De. We appreciate you having a positive environmental impact by taking CalTrain and walking over and love to see your experience with the team. The free breakfast is delicious and always ready for your next business trip. Thanks! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location: prime downtown location, across the street from lightrail, and bus station in front of the hotel Amenities: Room service available, full bar open late, free breakfast buffet, fitness center open 24 hrs, business room available, free wifi, close to restaurants and the Sharks arena Customer Service: TOP NOTCH. The manager Michael is wonderful, and definitely takes customer care into... More 

Helpful?
Thank Tami K
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Wow, Tami K, thanks for the great review of our Downtown hotel! We are so delighted you enjoyed your time with us and all the great amenities. We are most proud that you enjoyed the hospitality so much. Hope to see you again soon. More 

Singapore, Singapore
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is near the airport,what you expect,aircraft noise,but only fr.6am to 12midnight... Hotel staffs,very friendly.Especially Mike fr.front desk.You make our stay welcome and answer most of our question where some hotels don't.Room are big enough,if expensive...because of it location.Clean room and toilet what i say, ok.Water pressure,yap abit disppointed. And most of complimentary breakfast and even can take away if... More 

Helpful?
Thank moppetwayne
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for your kind review, moppetwayne, we don't think we are 'that bad' either :) Thanks for recognizing Mike at the front desk, we'll share the great feedback. Glad you enjoyed the complimentary breakfast, and although you can hear the planes at times, the approach path they make creates great views for sunset! See you soon! More 

Raleigh, North Carolina
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The hotel itself was reasonable, but the maid service was far from par for San Jose. Each day brought a different number of bath towels, the hair dryer was never placed back in its proper place, and on one day the shampoo was thrown away, but not replaced. Although the location was extremely convenient, and the price was reasonable, I... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Shawn G
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Shawn G, thanks for choosing us with so many choices Downtown. Sorry we missed these little touches in your room experience and that they impacted your impression. Seems like everything else went great and we'll share the feedback with the team to help us improve. Thanks for taking the time to share! More 

Cypress, California
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayd from 1/15/2016 - 1/17/2016. There were some convention going on. The hotel seems quite booked. On the night of Friday, January15th, we were watching TV with "normal" volume, meaning volume we normally watch at home, but the security came to our room and told us to turn down the volume. Which was fine. We lower the volume and... More 

Helpful?
Thank japaneseanego
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear japaneseanego - Sorry to see that this was not a refreshing stay for you. There was indeed a couple of very interesting and busy groups across the city for the weekend: Further Confusion and a very engaging Gamer Con were both celebrating Downtown. We are a bit surprised to see the comments regarding thin walls as they are 6"... More 

West Simsbury, Connecticut
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

good value for the $$$, free breakfast, but bit noisy if you are on the side of hotel where tram runs rooms are clean, equipped, internet is free, but heat turns on and off all nite to adjust to temp, so if you are a light sleeper, can be annoying

Helpful?
Thank mtdjef
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for joining us mtdjef. We we are glad you experienced the value of our humble hotel - and the free breakfast! That heater is working to keep you at the perfect temp and we always have a soft pair of ear plugs if the fan bothers you. Hope to see you with us soon. More 

Sacramento, California
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was outstanding in a very modest way and I not only appreciated but enjoyed the room setup while staying for business. I ordered pick-up food and appreciated the options, price, lack of room-delivery charges, and short excursion to the lobby to pick it up. Breakfast buffet was very clean and had plenty of variety and fresh, healthy... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank kristinalisan
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Love to see how much you enjoyed your stay, kristinalisan, except for the noise at night. We'll make sure you get ear plugs or a sound machine playing gentle ocean sounds next time you are staying with us in this busy Downtown. Great point about the savings on room service and we are always happy to run it up for... More 

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