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All 72 San Jose hotels

Hyatt Place San Jose/Downtown

3.5 of 5 Hotel   |   282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
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Hyatt Place San Jose/Downtown
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Ranked #16 of 72 hotels in San Jose
A recent review
4 of 5 stars reviewed 1 week ago
Edward-A A Hong Kong, China
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289 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Hong Kong, China
Top Contributor
139 reviews 139 reviews
133 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed in Hyatt Place San Jose/Downtown for 3 days in mid July because of a business close-by. In general, I am very satisfied with the services of this Hyatt property. Pros: [1] The hotel is located close to San Jose Airport. [2] The hotel is also very close to light rail station. [3] Thanks to my Diamond membership, I've... More

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1 review
2 of 5 stars Reviewed 1 week ago

I stay at Hyatts all the time. This is the worst Hyatt property I've encountered. Shower drain was clogged, and the shower head was about five feet off the ground. I'm 6'2" so that made for a great shower after a 6 hour flight to get here. The light above the sink was burned out making it difficult to shave.... More

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Shanghai, China
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is convienent - near the SJC Airport, convention center, and freeways. Stayed there for two nights, and checked-in around midnight one evening. The guest services representative was very friendly and waived our parking for that evening since it was so late already. Unfortunately I was so tired that I didn't get his name - but it was definitely unexpected,... More

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Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your kind words regarding service and I am happy to hear that you were well taken care of. I am also happy to let you know that we will be replacing all of our desks and dressers by the end of this year which will make a huge difference in the guest room appearance. We are always... More

Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is excellent- if you're here for business it is right near the airport and conference centre, and if you're here with the family, you are right next to attractions like the children's discovery museum, the tech museum, the sights of downtown San Jose. Rooms are nice and well catered, the free breakfast is excellent, and there is gd... More

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Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for taking the time to write your review. We look forward to having you back soon! More

California
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I reserved a room with two beds and a couch. I got a room with two beds and no couch. We went right back down and they switched us to another room. That was appreciated. The parking is expensive and the room was way overpriced ($300). Oh well. The bartender, Nick, was very nice. He recommended a restaurant and it... More

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Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for the review and I am glad Nick was able to take good care of you. I hope you and your family enjoyed your stay and please feel free to contact me directly the next time you will be staying with us. Have a wonderful day! More

Salt Lake City, Utah
Top Contributor
124 reviews 124 reviews
21 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the first Hyatt Place at which I've stayed, and I was mostly impressed. The price ($120) was extremely reasonable for a downtown property, and the location couldn't be better if downtown is your destination: close to the freeway, a few blocks from San Jose State University, right next door to the Tech Museum (great for kids), not far... More

Was this review helpful? Yes 1
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your feedback. Reviews such as these will help us get better at providing the right service and services for our guests. We look forward to another opportunity to earn your loyalty. More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Free a.m. Kitchen Skillet was awesome. Enjoyed every morning of it. Other than that, my stay at the Hyatt Place San Jose/Downtown was uncomfortable. My family was moved from room to room the first night because of a flood on the carpet - due to the faulty air conditioning. If that was not enough hassle, the second room we were... More

Was this review helpful? Yes 1
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I sincerely apologize for the AC issues you had while a guest here. I would like the opportunity to make this right for you so please call me directly if you would like to discuss further. I will follow up with the staff to ensure we address these issues more efficiently in the future. Thank you for taking the time... More

Connecticut
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I spent two nights here. Check in went very well and the room was spacious, comfortable and clean. I have stayed in two other Hayatt Place hotels and they were both brand new and very modern. This is a notch below that but still fine. Staff was helpful in calling me a cab and the breakfast was like the other... More

Was this review helpful? Yes 1
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for taking the time to complete a review on our hotel. We look forward to having you back soon! More

Newcastle, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 12, 2014

So, we check in at 9pm after a long day of travels, only to find that the 2 Double bed room with sofa that we reserved for 5 people AND I have a printed confirmation for is not available. I only booked here because it accomodated 5 (supposedly). Instead we are given an ADA room with 2 double beds... No... More

Was this review helpful? Yes 2
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I am sincerely sorry for the issues you experienced while at our hotel. I would like the opportunity to discuss this with you and see what we can do to address them and reassure you that this is not a standard experience here at the Hyatt Place San Jose. Please feel free to give me a call directly. Thank you!... More

Bangalore, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 10, 2014

I Stayed in the Hyatt for 2 weeks and had a good experience . What's good ? The Place is conveniently located in San Jose downtown, opposite to Convention centre, VTA rails , Bus Stop and easy reach within Caltrain. This breakfast here is awesome . I choose to stay here as compared to other hotels in the locality ,Hyatt... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for taking the time to write your review as we will use it as a training opportunity for our staff. I am happy to let you know that we have upgraded all of our guest rooms chairs and will be adding sound proof windows to the train side of the building by the end of the year. We... More

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Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
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Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza

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Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Business Hotel in San Jose
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Number of rooms
239

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  • At what time does the pool open each day?

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