We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 72 San Jose hotels

Hyatt Place San Jose/Downtown

3.5 of 5 Hotel   |   282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Hotel website
Hotel deals
Hotel amenities
Announcement
Join Hyatt Gold Passport®
Save Saved
You added Hyatt Place San Jose/Downtown to your Saves list
Hyatt Place San Jose/Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #16 of 72 hotels in San Jose
A recent review
4 of 5 stars reviewed 4 days ago
GK12650 Connecticut
  • Overview
  • Reviews (284)
  • Photos (91)
  • Amenities
  • Q&A
  • Room tips (49)
  • Location
  • More
Write a Review

284 people have reviewed this hotel

Traveler rating
    104
    83
    55
    27
    15
See reviews for
36
31
23
162
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW

Free a.m. Kitchen Skillet was awesome. Enjoyed every morning of it. Other than that, my stay at the Hyatt Place San Jose/Downtown was uncomfortable. My family was moved from room to room the first night because of a flood on the carpet - due to the faulty air conditioning. If that was not enough hassle, the second room we were... More

Was this review helpful? Yes
Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I spent two nights here. Check in went very well and the room was spacious, comfortable and clean. I have stayed in two other Hayatt Place hotels and they were both brand new and very modern. This is a notch below that but still fine. Staff was helpful in calling me a cab and the breakfast was like the other... More

Was this review helpful? Yes
Newcastle, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

So, we check in at 9pm after a long day of travels, only to find that the 2 Double bed room with sofa that we reserved for 5 people AND I have a printed confirmation for is not available. I only booked here because it accomodated 5 (supposedly). Instead we are given an ADA room with 2 double beds... No... More

Was this review helpful? Yes 2
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I am sincerely sorry for the issues you experienced while at our hotel. I would like the opportunity to discuss this with you and see what we can do to address them and reassure you that this is not a standard experience here at the Hyatt Place San Jose. Please feel free to give me a call directly. Thank you!... More

Bangalore, India
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I Stayed in the Hyatt for 2 weeks and had a good experience . What's good ? The Place is conveniently located in San Jose downtown, opposite to Convention centre, VTA rails , Bus Stop and easy reach within Caltrain. This breakfast here is awesome . I choose to stay here as compared to other hotels in the locality ,Hyatt... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for taking the time to write your review as we will use it as a training opportunity for our staff. I am happy to let you know that we have upgraded all of our guest rooms chairs and will be adding sound proof windows to the train side of the building by the end of the year. We... More

Gympie, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The atmosphere of this hotel is warm, inviting and relaxing. It's location is very central, only a short walk from activities and fun restaurants. The staff excelled in their check-in processes and continued to provide exemplary service throughout our stay, The rooms were very spacious and comfortable with very clean bathrooms and lovely complimentary products. A real bonus is the... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

We are so happy to hear you enjoyed your stay and we look forward to having you back soon! More

Vancouver, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm usually in San Jose for a business trip and we always stay at the Hyatt Place Downtown. The rooms are very spacious and clean. There is complimentary WiFi and hot breakfast. The breakfast is one of the best I've had - always fresh hot food that is constantly being replenished. The hotel itself is right across the tram system... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for your review and we are very happy to hear you enjoyed your stay. We try very hard to provide a great product with great customer service. Thank you for your loyalty to the Hyatt Place San Jose and please contact me directly if there is anything I can do for you on your next visit! More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Nick at the front desk was very nice. Room door was open upon arrival with a gap large nigh to feel like a slight push would let anyone into the room. Dusty, fingerprints on glass, pieces of plastic wrappings left behind from previous occupant. 3rd floor is just above the train and you think planes landing at SJC will take... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I am sorry to hear that your stay was anything but enjoyable. Please know that we will address your comments with our staff and correct them going forward. I am happy to tell you that we will be getting new sound proof windows soon to help with noise issues you experienced. I hope you give us another opportunity and please... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2014

I stayed at this hotel from 9-14 june 2014. My experience was mixed. Good bits: - very friendly and helpful staff; always smiling and willing to answer questions, give directions. - excellent location for the convention centre, just cross the road and its there. about 2-3 blocks from Safeway, some restaurants etc. in downtown. about 3-4 miles from airport. -... More

Was this review helpful? Yes 1
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for taking the time to write your review on our hotel. We appreciate the kind words and please know that we are always trying to improve and your comments do help. We hope to have you back soon and thank you for choosing Hyatt Place. More

Orlando, Florida
Top Contributor
54 reviews 54 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 14, 2014

This hotel is very modern with a beautiful decor. The rooms are well appointed but lack warmth. I had breakfast at one of their restaurants choosing their buffet offerings. The breakfast was part of the room fee. The selection was well worth it, lots of fresh fruit, among many other items. Service was good too. Overall, great stay at the... More

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

I am glad to hear you enjoyed the complimentary breakfast and we hope to have you back again soon! More

Pittsford, New York
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 7, 2014

I stayed at Hyatt which is close to everything in Downtown San Jose. The lobby (they call it "gallery") is nicely decorated, and the room is wonderful. The complimentary breakfast has good variety and high quality.

Was this review helpful? Yes
Stephen S, General Manager at Hyatt Place San Jose/Downtown, responded to this review

We are pleased to hear that you enjoyed the breakfast and we look forward to having you back soon. Thank you for choosing the Hyatt Place San Jose Downtown! More

Owners: What's your side of the story?
If you own or manage Hyatt Place San Jose/Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hyatt Place San Jose/Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Tingo, HotelsClick, Despegar.com and BookingOdigeoWL so you can book your Hyatt Place San Jose/Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (77)
Viewed
Room/suite (46)
Viewed
Bathroom (8)
Viewed
View from room (7)
Viewed
Hotel & grounds (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Business Hotel in San Jose
Hotel Class
Number of rooms
239

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer