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Hyatt Place San Jose/Downtown

3.5 of 5 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
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Hyatt Place San Jose/Downtown
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Hyatt Place San Jose/Downtown
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315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Lyon, Michigan
Top Contributor
211 reviews 211 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really like this hotel. This was my second time staying here and I was just as pleased the second time as I was the first. The hotel lobby is very nice and there are a number of helpful, friendly people working the front desk. There is plenty of seating areas in the lobby, perfect for when you are collecting... More 

Was this review helpful? Yes
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Hey Brian C - Thanks for the note and love your profile picture! So glad you found the hotel and team welcoming and we cherish your review on cleanliness and quiet. Hyatt Place is about being the 'third place' for you and your friends/colleagues to gather and it sounds like you found our sweet spot. Looking forward to seeing you... More 

Apple Valley, California
1 review
4 of 5 stars Reviewed 4 weeks ago

I don't write reviews but after my stay in January 2015 I felt I needed to show some love. First the hotel was very clean in the lobby I was pleased. Next the personnel at the front desk could not have been any better. Even after check in we came back down to ask some questions about where to eat... More 

Was this review helpful? Yes
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

chris I - Thanks for showing love to the team for the great service you experienced. We take a lot of pride in our approachable style and are so glad we connected with you. Sorry to hear the bed was too firm - the newer Hyatt Grand Bed mattresses just need a little time to 'break in'. Cheers! More 

Bellevue, Washington
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at the Hyatt Place 1/19 - 1/23/15. The front desk and bar staff are super friendly and efficient. The bar food - flatbread BBW chicken can't be beat. The fitness room is cardio and a few dumbells. There is room for a nautilus type chest, back, legs weights stack machine. Add that and the fitness room will be... More 

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Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Tony8gj- Thanks for choosing us for your stay last month and taking the time to share of your great experience. Happy to see you enjoyed the AM Kitchen Skillet and exercise facilities...we're looking at adding some equipment to the gym and also are working on replacing a/c units that need some love. 80% have been replaced already and we're... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2015

Being a Hyatt Diamond member, I have stayed in many Hyatt Place hotels which have exactly the same layout (same location for everything including front desk, fitness center, elevator, breakfast area). This Hyatt Place is the first one which is different to me - everything is so spacious. There are so many cardio equipments in the fitness center. Breakfast area... More 

Was this review helpful? Yes
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for the shout-out KY L. Great to see an experienced HGP Diamond member spending time in our hotel. Glad you loved the spacious feel, Stayfit Gym and central downtown location. Hope to see you back soon! More 

Oakland, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed December 29, 2014

I booked 2 rooms for a week for my colleagues who were visiting from out of town. At $200/night, they spent a total of about $3000 at this hotel and in general they were satisfied with the facility. However, I had reserved the rooms with my credit card and ended up being charged for a night even though my colleagues... More 

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Cosmo Thanks for choosing our hotel for your recent stay. I am so sorry to see that our lack of follow-up has created such a poor perception of our hotel. It is true that our accounting manager is not in (she is in Italy visiting family studying abroad), but we should have done more to cover in her absence.... More 

Top Contributor
56 reviews 56 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 17, 2014

As I sit hear in another airport bar, I admit I'm not well rested and for once it's not my fault. My room at the Hyatt Place was very nice for a business trip. Comfortably bed, plenty of room, solid shower. The soap wasn't my favorite, but not a big deal for me. I woke up in the middle of... More 

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Comeonno- Thanks for taking the time to share of your experience. Wish you had a chance to try some of that delicious AM SKillet you passed by in the morning! Sorry to hear you did not get a peaceful night of sleep...sounds like everything eles went well. All of the windows facing the busy intersection have been replaced and... More 

Oxford, Mississippi
Top Contributor
156 reviews 156 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 16, 2014

This Hyatt Place is within walking distance of most San Jose attractions. I have used this hotel as a venue for our workshops and have been a guest, several times - the last visit was in December, 2014. Dining opportunities at this hotel are limited, but there is a Hilton across the street, and several other hotels within walking distance,... More 

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for the great review, Walt A. Glad you love our city center location as much as we do! Although the options for dining are not many in the hotel, our Gallery/Cafe is open 24/7. Can't wait to have you back soon. More 

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 8, 2014

This hotel is pretty simple but does the job. It really feels like a cookie cutter hotel of the 80's that's undergone a serious makeover to give it modern style and comfort. Expectations are everything, so don't expect the services or amenities that you'd get from a 4 star hotel because you won't find them here nor are you paying... More 

Was this review helpful? Yes 1
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for checking in, wickedboston. We are happy to have become a Hyatt Place back in 2012 after many years as a Crowne Plaza. So glad we were able to meet and exceed your expectations. We'll keep the breakfast hot and waiting for you and the free wi-fi ready to go! More 

Fountain Valley, California
Top Contributor
131 reviews 131 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 30, 2014 via mobile

this hotel is located near the performing arts center and within walking distance to SAP Center. The lobby is spacious and food/coffee is available 24/7. The rooms are comfortable. The beds were especially comfy. The shower head is very high, which is great for tall people! Our room overlooked the transit station, and we could hear the trains coming and... More 

Was this review helpful? Yes
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for the review svd92708. So glad you enjoyed your time with us and downtown, including our delicious breakfast. As good as it was, keep an eye out for new items with the recent start of our brand new Executive Chef. Looking forward to seeing you again soon! More 

New York
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 3, 2014

This is more like a motel with the Hyatt name. Worst sleep I had in years, with extremely noisy air system. Impossible to sleep, and on top the windows are very thin and I could hear airplanes coming in and out. Unfortunately I cannot recommend.

Was this review helpful? Yes 2
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Mr. schnizel Thanks for the feedback. So sorry to see you did not get a good night of rest with us. Great news for current/future visitors: we are wrapping up a replacement of windows with new dual pane to keep out the urban sounds of our downtown area. Please contact me directly if we can have you back with... More 

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Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 239
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Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza
Hotel Style:
#13 Business Hotel in San Jose

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