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Fairfield Inn & Suites by Marriott, San Jose Airport

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1755 North First Street, San Jose, CA 95112
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1 room 1 adult
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Fairfield Inn & Suites by Marriott, San Jose Airport
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299 Reviews from our TripAdvisor Community

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Los Angeles, California
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Tiny not sound proof rooms. Tiny bathroom, old furniture, cottage cheese type of ceiling. Old and smelly. Small bathroom, no place for toiletries. Heater doesn't work. No reason to change room, it's morning and im out of here. The worse experience ever.

Helpful?
Thank Lana K
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time in providing your feedback regarding your recent stay with us. We would like to apologize for the non sound proof sound and tiny bathroom that you have experienced in your room we have shared your comment with our staff. . We apologize that the room you had was not as expected. We do appreciate... More 

Howell, Michigan
Level Contributor
200 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again I staed at this property. Check in was awesome. My room was comfortable, clean and spacious. Fast wifi worked terrific. Pool was warm and hot tub was hot. Unfortunately someone broke off the knob to turn the jets on bnut the water was hot. Located walking distance to Matrix casino

Helpful?
Thank hurricane48
Granby, Connecticut
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 3 nights for a work conference. Overall the hotel was decent (I was shocked at the price initially, but that was just the going rate for all of the hotels in the area). On the pro side: the staff was very nice, the location by the airport was great and the breakfast was surprisingly decent.... More 

Helpful?
Thank tweber88
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at our location. I'm glad to hear the staff was nice and breakfast was decent. I apologize that you we did not have a sitting chair in your room. We hope to serve you again on your next visit to san Jose More 

Guelph, Canada
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 3 nights recently . Liked the fact the Airport was close , airport shuttle was a nice plus . Light train line outside of hotel was ideal for heading into town , SAP center , Cal Train station and shopping . Staff was very friendly and helpful . Some construction going on while we were there but nothing that... More 

Helpful?
Thank jimmyd1
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at our location. We have a great location next to the airport and the light rail. I'm glad to hear the staff was very friendly. I apologize regarding the construction. I hope you will stay with us again next time you are in San Jose. More 

Austin, Texas
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Fairfield Inn by the San Jose Airport. Newly opened late 2015, this hotel brings a well needed hotel to the area! They share space with Residence Inn also by Marriott. The rooms are very nicely done, and "new" so no issues like the other hotels in the area...no wear yet! The staff was excellent and breakfast... More 

Helpful?
Thank Texmt
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 14, 2015

Things started off pretty rough at the Fairfield Inn in San Jose. From the room not being ready, to a door not closing on the room, to the hot tub being cold to the touch. Despite the shaky start, the staff more than made up for it. Everything was corrected as best as possible. The staff was on the ball... More 

Helpful?
Thank Jason B
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 22, 2015

Had to spend a few days for business in the San Jose area. Our corporate policy dictates where we are to stay and for this trip it was the Fairfield Inn and Suites. It is in close proximity to the airport which is good (as well as 680, 880 and 101). Trying to find the hotel was a bit of... More 

Helpful?
Thank Bryan J
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at our location. I'm glad to hear the staff was very friendly and the breakfast was great. We appreciate your business. I hope you will stay with us again next time you are in San Jose. More 

1 review
5 of 5 stars Reviewed November 18, 2015 via mobile

This hotel is closely situated to the airport and a Starbucks coffee shop. These two factors were my main focus to stay at this hotel and it was great for me and my little one. Upstairs some guests were noisy, I'm a heavy sleeper but I can see if someone is a light sleeper it'd effect them negatively in a... More 

Helpful?
Thank Sharae K
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at our location. I'm glad to hear the staff was very accommodating during your stay and I do apologize for the noise from the room above you. We hope to serve you again on your next visit to San Jose. More 

Salt Lake City, Utah
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 7, 2015

I was flying out on a very early flight and needed a place to stay close to the airport. Lodging in the Bay Area can be very expensive so I was please to find a Marriott property that was very reasonably priced. When I arrived there were 3-4 people waiting to check in and only one person working the front... More 

Helpful?
Thank JD R
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at our location. I'm glad to hear your check in experience was quick and painless. I'm sorry to hear that your bathroom was not clean to our standards, I will be following up with our team. We hope to serve you again during any future visits to San Jose. More 

Hawaii
Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed November 3, 2015

Since we were coming from a place several hours away and had an early flight out, we decided it'd be less hectic if we stayed overnight at a hotel nearby the San Jose Airport. We were very pleased with the Fairfield Inn, and my husband and I decided that for convenience, it can't be beat. We loved its proximity to... More 

Helpful?
Thank aloha056
Kerri K, Manager at Fairfield Inn & Suites by Marriott, San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at our location. I'm glad to hear how please you were during your stay with us. That is a very good idea about having the buildings label on the map's and I apologize that you had difficulty finding your room. We hope to serve you again on your next... More 

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