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Hotel De Anza

4.0 of 5
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233 West Santa Clara St., San Jose, CA 95113
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Hotel De Anza
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Ranked #22 of 74 Hotels in San Jose
A recent review
4 of 5 stars reviewed 3 days ago
David T Fort Worth, Texas
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197 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Situated in the heart of downtown and within minutes of SJC airport, this hotel is in a great location for a business trip. The rooms are very clean and well furnished. We attended a wedding here that was in an outdoor (but covered) courtyard. I would stay here again if in the area.

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New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First let me start by saying that i am in the hospitality industry so i know the workings of a hotel and customer service and this by no means is a a knock on anyone in particular however there are a few things i would like to point out. 1. As an out of towner obviously i will do my... More 

Was this review helpful? Yes 2
isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you so much for taking the time to share your feedback following your recent stay with us. Your comments are very important, as they help us improve our standards of quality and service. There is always room for improvement and again, I am thankful for your feedback. We will make sure to be more knowledgeable about the area,... More 

KANATA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

nice staff but the hotel is a 3 star at best. Small rooms , lumpy bed , outdated and the restaurant was so smokey inside that if you sat inside to eat you would inhale enough smoke to potentially pass out. To the restaurants defence there hood oven fans on the open kitchen were broken but there was way too... More 

Was this review helpful? Yes 1
isabelle631, General Manager at Hotel De Anza, responded to this review

Hello Jason, Thank you very much for taking the time to write a review following your recent stay with us. Your comments are very important to help us improve our standards of quality and service. I would like to apologize for the inconveniences that you experienced with our restaurant the night of your stay. This has been rectified. We hope... More 

Paso Robles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right down town. It may be old but its clean and the staff was cool. Pizza right next door and the breakfast was good. Didn't see a pool. The night seen Downtown can get a little crazy on the weekend.

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isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you very much for your positive comments about the hotel. I will share your kind words with the entire team as I know they will appreciate receiving your feedback as well. I am glad we met your expectations during your visit with us. At your service, Isabelle Matter General Manager More 

Seattle, WA 98121
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have three requirements for any hotel, regardless how cheap: 1. Hot water 2. Access to wifi 3. Laundered duvet/bedspreads At Hotel De Anza, not so much, You get a bed with a bedspread on top that looks like something from the Holiday Inn....from 1965. There is no excuse for bedspreads/duvets that are not fresh with each guest. None. I've... More 

Was this review helpful? Yes 1
isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you for your review of your recent stay with us. I appreciate your feedback, as it always helps us improve our product and services. It is my pleasure to let you know that we will be renovating our guest rooms this summer and upgrading our bedding package. Cleanliness is always a top priority for us, as it should... More 

Oakley, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Always a great stay from start to finish. We recommend this hotel to all of our friends that plan on staying in San Jose. Breanna is great about putting together our tickets for the Sharks game and helping us find the right seating. LOVED IT!

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isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you for taking some time to share your feedback! So glad you enjoyed the game and we could help making it a nice outing for you. Thank you again! Sincerely, Isabelle Matter General Manager More 

Deerfield, Illinois
Top Contributor
87 reviews 87 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the De Anza on a recent business trip to San Jose. Was a bit pricey because most hotels in town were full but when checking in to the De Anza, they were kind enough to upgrade my room gratis. It's an older building and I found the lobby area and rooms to be pleasant with a bit of... More 

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isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you very much for your feedback. I am very happy that our staff took great care of you while staying with us. Our guest's feedback is always so important in helping us continuously improve our product and service. Thank you again for taking the time to share your experience with us! At your service, Isabelle Matter General Manager More 

Stockton, California
1 review
5 of 5 stars Reviewed 4 weeks ago

My continued 'go to' hotel in San Jose. I return repeatedly because of the staff -- they spend a great deal of time and effort to remember guests names. That's not the norm anymore. Currently undergoing renovations - can't wait to see the updates.

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isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, First of all I want to thank you for your loyalty to the Hotel De Anza! I am very happy to see that our team is always delivering exceptional service. Thank you again for your feedback and we hope to see you again soon. At your service, Isabelle Matter General Manager More 

Frankfort, Illinois
Top Contributor
71 reviews 71 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we stayed down at this hotel while we were in town to see the Blackhawks play the Sharks. The hotel staff was excellent, the room had modern bath fixtures which showed they were making an attempt to update their facilities . The room carpeting was old and stained which was a negative towards this hotel. The hotels restaurant was very... More 

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isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you very much for all the details provided to describe your experience while staying with us. I believe that small details make a big difference and always enhance a stay. We will be addressing the areas of improvements you mentioned with our upcoming renovation this summer. We are looking forward to seeing you again next time you visit... More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on a work trip recently, and it was wonderful. The staff were all very friendly and accommodating, my room was very clean and comfortable, and the location was perfect in the downtown area. One tip tho, I travel a lot for work, and I don’t find the complimentary newspaper adds much value to my stay, I read... More 

Was this review helpful? Yes
isabelle631, General Manager at Hotel De Anza, responded to this review

Hello, Thank you very much for your positive comments about the hotel and your stay. I am glad we met your expectations during your visit with us and your feedback is always useful. Thank you! At your service, Isabelle Matter General Manager More 

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