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Courtyard by Marriott San Jose Airport

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1727 Technology Drive, San Jose, CA 95110
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Courtyard by Marriott San Jose Airport
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Courtyard by Marriott San Jose Airport
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207 reviews from our community

Traveler rating
    66
    94
    31
    10
    6
See reviews for
39
47
14
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

by far one of the best hotels i've stayed in, i am terrible with names... the morning asian lady? was by far one of the most helpful people in the area which i have to say was pivotal to me enjoying my stay. and the young girl who worked the evenings? also an incredulous help.... both are credits to your... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

The night started with a 2AM flight cancellation from #jetblue, Courtyard was booked however Naomi at the frondesk made one available that was scheduled for a refresh the next morning. Next, since my new flight was not until the following evening at 9pm, Efren went out of his way to extend an above and beyond late check out for me... More 

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Ontario
Top Contributor
50 reviews 50 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked well in advance so got a good rate for the room. However, we added an extra night at the beginning of our stay and price was $299 - definitely not worth that kind of money, but it was a convenience for us at the time. The room was spacious and clean, but the bed was one of the worst.... More 

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

AliceFod, Thank you for taking the time to write a review. I'm sorry you weren't able to have a good night's sleep with our mattress and the WiFi was spotty. We will be getting new mattresses this year and the WiFi will be upgraded in mid-April. We appreciate the feedback as it lets us know what areas we need to... More 

Denver, Colorado
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice location near the airport as well as to many of the high tech companies in the area. Very good restaurants nearby. Not cheap and often sold out, but that is San Jose. Airport shuttle and on premise restaurant (typical Courtyard, not fancy) can really help during a time crunched overnight business trip.

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

Thank you for your comments. We are very lucky to be near the airport and to be at the location that we're at. We appreciate that you've chosen to stay with and look forward to seeing you again. More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently located by the airport with decent restaurants and activities within walking distance. My problem was the incompetence or lack of training of the staff. I stayed 1 night but got charged for two, they attributed the rewards points to a different account, during check-in the - SENIOR- staff member seemed upset in having to deal with... More 

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

Ruffin L, I'm sorry to hear about what happen. I spoke to the other managers and we are unclear of this incident. I would like to make sure that this has been resolved. Please contact me at the property at 408-441-6111. Thank you, Lydia Ocampo More 

High River, Canada
Top Contributor
133 reviews 133 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 2, 2015

This hotel had obviously been redone recently and was very nicely done. The staff were excellent and very friendly and helpful. Very clean and comfortable rooms and lobby area. There is a bistro area where you can get breakfast or dinner and also a little market next to the check-in desk.

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

Thank you for you comments. I will share this with them team. We hope to see you again! More 

Fort Worth
Top Contributor
127 reviews 127 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

First Great staff, I haven't encountered anyone who wasn't friendly and helpful. Second, Great location, if you are trying to stay next to the airport this is hard to beat. Quite in spite of the location, with comfortable beds and nice amenities. Finally, not a bad in-property restaurant for a quick bite or drink at the end of the day.

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

Travelbum2005, Thank you for taking the time to write a review about us. Our staff works hard and focuses on ensuring our guest have a great stay. I will share this with the team as I am sure they will be happy to hear about your stay. Once again, thank you and we hope to see you again! More 

Longmont, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

I stayed at this hotel last week while traveling for business/convention. I thought I would be disappointed since I was unable to book a room at the Marriott downtown which was right next to the convention center however I was wrong. This hotel is not only very comfortable and well suited to the business traveler but the staff went above... More 

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Mary S, General Manager at Courtyard by Marriott San Jose Airport, responded to this review

Thank you for taking the time to share your experience with the Courtyard San Jose Airport. I am very happy to hear we "exceeded" your expectations. This has been a hotel focus, so it's especially nice when I have the opportunity to share this with our team. I will be sure to give special recongiztion to Effren and the the... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 17, 2015

This is a close walk from San Jose airport, so whatever you do, do not take a cab! They will charge you a flat rate ($15 at the time of this writing) and that is super expensive given how short the trip is. So, be sure to call the hotel and have them send their big green van to get... More 

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

KJ, Thank you for taking the time to write a review on our hotel. Your comments about the taxi ride from the airport will be very helpful for future guests. We do offer our pickups at San Jose Airport 24/7. Please note that we only leave when called upon so please be sure to call us when you arrive. I... More 

Seattle, Washington
Top Contributor
128 reviews 128 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 13, 2015

We visited Carmel for the weekend. Wanted to come back to San Jose for our flight back to WA state on Sunday morning. This hotel is located so convenient to the SJ airport, and they have speedy, complimentary shuttle service. It all worked out for us perfectly. We had asked for a particular room (quiet and high floor), and they... More 

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Lydia O, Manager at Courtyard by Marriott San Jose Airport, responded to this review

Max55857, We appreciate the comments about our staff and the hotel. Being so close to the airport, we love that we can be that option for our guests when they need a morning shuttle. I'm glad our associates were able to accomodate your requests and your room was up to your standards. Once again, thank you and see you again! More 

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