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All 72 San Jose hotels

BEST WESTERN Airport Plaza

2.0 of 5 Hotel   |   2118 The Alameda, San Jose, CA 95126
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Ranked #15 of 72 hotels in San Jose
A recent review
4 of 5 stars reviewed 4 days ago
Ranjit S Rocklin, United States
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74 people have reviewed this hotel

Traveler rating
    19
    37
    13
    4
    1
See reviews for
17
18
11
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Rocklin, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was good but hear next door room showers and close to main road so I could hear car noise as well. The hotel is neat and clean and got complimentry breakfast which was not bad either. It was close to lot of other restaurants and close to airport. Good value for the $$.

Review collected in partnership with Best Western

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San Diego, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff were very friendly, the room was very clean and the hotel in a great location. Very quiet, no problem sleeping due to noise, bed was comfortable. The breakfast was alright for the price, pretty much what we expected.

Review collected in partnership with Best Western

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SAN JOSE, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Well this place was a disappointment. The neighborhood is pretty bad and a taxi to eat, shop, go to the airport is $15.00 each way so add that to the total cost of your room and you should just book a different place! They are only a couple miles from the SJ Airport so they really should offer a free... More

Review collected in partnership with Best Western

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CA
Top Contributor
91 reviews 91 reviews
41 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went to a San Jose Sharks game and didn't want to drive 2.5 hours after the game so spent the night at this BW. This is our 2nd time at this hotel and is a comfortable place to stay. Check-in and check-out were fine. The hotel breakfast was average. Quiet place and comfy beds.

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Zichron Yaakov, Israel
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2014 via mobile

The receptionist was not available when I arrived late at 1:30 am, so I could not check in and I had to spend most of the night phoning and trying to find another hotel. I phoned the hotel many times between 1:30 am and 3:00 am, standing right outside and hearing the phone inside, but nobody responded. Then at 4... More

Was this review helpful? Yes 2
krystalw629, Manager at BEST WESTERN Airport Plaza, responded to this review

Dear LS1751 I do apologize for the inconvenience that was caused to you. I was not here myself but I do know that earlier that day we had some issues with the phone. Someone is on staff at the hotel 24hrs a day. I would also like to let you know you were not charged for the reservation. The reservation... More

Ontario, Canada
Top Contributor
70 reviews 70 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 12, 2014

My wife and I just spent a week at this BW hotel in San Jose. The room is a standard brand name hotel but comfortable. The room was clean when we arrived and seemed to be well cleaned each day. My wife had no complaints and she notices dirt. The hotel had free wifi which had an acceptable speed. Also... More

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Las Vegas
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 1, 2014

We stayed here for two nights last month to watch a basketball game at SJ State. The hotel is small, but it appears to have had a recent remodel. Our two queen bedroom was clean, and nicely appointed. Most importantly, the bed was comfortable. Parking was plentiful and free. It is just off the freeway, and easy to find from... More

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Washington, DC, United States
1 review
4 of 5 stars Reviewed February 24, 2014

We were looking for a hotel close to the airport for an early morning flight to Kauai the following day, so we just wanted something reasonably priced, clean, and near the airport. This hotel exceeded our expectations. The room was big, clean, nicely furnished and about 7 minutes to the airport. Front desk folks were very helpful. Only two concerns:... More

Review collected in partnership with Best Western

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Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 14, 2014

My husband and I stayed one night to visit our daughter. Location was very convenient, just off the freeway. There is covered parking. Check-in was a breeze. Staff was very friendly. Some breakfast items were boiled egg, make-your-own waffle, apples, oranges, yogurt, cold and instant cereal. Most importantly, the rooms were spacious, well maintained, clean, and had comfortable beds. I... More

Review collected in partnership with Best Western

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seattle, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Very comfortable bed in guest room. I got a good night sleep, did not hear any noise from any air flight even though the hotel locates so close to the SJC ariport. Nice and new interior guest room. I will stay here again next time.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
krystalw629, Manager at BEST WESTERN Airport Plaza, responded to this review

Dear Hoa L, Thank you for your feedback we are so glad you to hear that you enjoyed your recent stay with us and we can't wait for your next stay. Krystal White General Manager More

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Additional Information about BEST WESTERN Airport Plaza

Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
Best Western - San Jose Airport Plaza Hotel
Best Western San Jose
San Jose Best Western
Address: 2118 The Alameda, San Jose, CA 95126
Phone Number:
Location: United States > California > San Jose
Amenities:
Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Airport Plaza 2*
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. ... more   less 
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