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All 72 San Jose hotels

BEST WESTERN Airport Plaza

2.0 of 5 Hotel   |   2118 The Alameda, San Jose, CA 95126
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Ranked #15 of 72 hotels in San Jose
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75 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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South Pole
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for 3 nights on a business trip. The hotel is small and but has a boutique-y feel. The layout is somewhat unusual. The lobby is by itself on the ground floor, and one has to walk up outside stairs to the first floor. The hallway is enclosed and feels and is decorated like an indoor hallway... More

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Rocklin, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It was good but hear next door room showers and close to main road so I could hear car noise as well. The hotel is neat and clean and got complimentry breakfast which was not bad either. It was close to lot of other restaurants and close to airport. Good value for the $$.

Review collected in partnership with Best Western

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San Diego, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff were very friendly, the room was very clean and the hotel in a great location. Very quiet, no problem sleeping due to noise, bed was comfortable. The breakfast was alright for the price, pretty much what we expected.

Review collected in partnership with Best Western

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SAN JOSE, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Well this place was a disappointment. The neighborhood is pretty bad and a taxi to eat, shop, go to the airport is $15.00 each way so add that to the total cost of your room and you should just book a different place! They are only a couple miles from the SJ Airport so they really should offer a free... More

Review collected in partnership with Best Western

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Top Contributor
91 reviews 91 reviews
41 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Went to a San Jose Sharks game and didn't want to drive 2.5 hours after the game so spent the night at this BW. This is our 2nd time at this hotel and is a comfortable place to stay. Check-in and check-out were fine. The hotel breakfast was average. Quiet place and comfy beds.

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Zichron Yaakov, Israel
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2014 via mobile

The receptionist was not available when I arrived late at 1:30 am, so I could not check in and I had to spend most of the night phoning and trying to find another hotel. I phoned the hotel many times between 1:30 am and 3:00 am, standing right outside and hearing the phone inside, but nobody responded. Then at 4... More

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krystalw629, Manager at BEST WESTERN Airport Plaza, responded to this review

Dear LS1751 I do apologize for the inconvenience that was caused to you. I was not here myself but I do know that earlier that day we had some issues with the phone. Someone is on staff at the hotel 24hrs a day. I would also like to let you know you were not charged for the reservation. The reservation... More

Ontario, Canada
Top Contributor
70 reviews 70 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 12, 2014

My wife and I just spent a week at this BW hotel in San Jose. The room is a standard brand name hotel but comfortable. The room was clean when we arrived and seemed to be well cleaned each day. My wife had no complaints and she notices dirt. The hotel had free wifi which had an acceptable speed. Also... More

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Las Vegas
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 1, 2014

We stayed here for two nights last month to watch a basketball game at SJ State. The hotel is small, but it appears to have had a recent remodel. Our two queen bedroom was clean, and nicely appointed. Most importantly, the bed was comfortable. Parking was plentiful and free. It is just off the freeway, and easy to find from... More

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Washington, DC, United States
1 review
4 of 5 stars Reviewed February 24, 2014

We were looking for a hotel close to the airport for an early morning flight to Kauai the following day, so we just wanted something reasonably priced, clean, and near the airport. This hotel exceeded our expectations. The room was big, clean, nicely furnished and about 7 minutes to the airport. Front desk folks were very helpful. Only two concerns:... More

Review collected in partnership with Best Western

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15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 14, 2014

My husband and I stayed one night to visit our daughter. Location was very convenient, just off the freeway. There is covered parking. Check-in was a breeze. Staff was very friendly. Some breakfast items were boiled egg, make-your-own waffle, apples, oranges, yogurt, cold and instant cereal. Most importantly, the rooms were spacious, well maintained, clean, and had comfortable beds. I... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Airport Plaza

Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
Best Western - San Jose Airport Plaza Hotel
Best Western San Jose
San Jose Best Western
Address: 2118 The Alameda, San Jose, CA 95126
Phone Number:
Location: United States > California > San Jose
Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Airport Plaza 2*
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. ... more   less 
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