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San Jose Airport Garden Hotel

1740 North First Street, San Jose, CA 95112
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1 room 1 guest
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San Jose Airport Garden Hotel
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (122)
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York, Pennsylvania
Level Contributor
146 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed yesterday NEW

About the best thing I can say is it is convenient to San Jose airport. Its an amazing piece of real estate with convenience to highways and light rail. Shame that the facilities are run down. The grounds inside the courtyard are pretty and well maintained. The parking lot and area in general are a little creepy at night. Buildings... More 

Was this review helpful? Yes
Dallas, Texas
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

There was a terrible odor in the lobby you could smell as soon as you walked in. The rooms were ok, but definetly need to be updated. For me it was convient to the light rail and the airport. The restraunt had the worst Ranch I have ever had in my life and the honey mustard was awful as well.

Was this review helpful? Yes
San Jose, California
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is not a good place to stay. It was a dated hotel. All furnishings especially TV. Hello we are in 21st century, where are your flat screens. Carpet smells old and smoky. Just the overall look is creepy. It is close to San Jose Airport but this is not a hotel I can stay at again. It is not... More 

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay. I was very disappointed to read your review and the problems that you have encountered during your previous stay here. Your business is very important to us. More 

Travelers are raving about these San Jose hotels

Level Contributor
9 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here twice in the last month. Both for work and both times for a week at a time. I like the ease of the location. Convenient access to the highway and downtown areas. I feel safe here and the hotel is quiet.

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our customers about their stay. I was so pleased to hear that you had a great stay including clean and comfortable accommodations, great food in our Lobby Lounge and a convenient location close to downtown and the airport. Thank you for your business and we look... More 

Forth Worth
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

San Jose, CA --- August 15, 2015 Hotels in Santa Clara and San Jose CA abound, and for a price you can room at the Hyatt or Marriott’s (from $350-$450 per night as per TripAdvisor). However, if you want the biggest bang for your buck, I would encourage you to try the San Jose Airport Garden Hotel, in San Jose,... More 

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our customers about their stay. I was so pleased to hear that you had a great stay including clean and comfortable accommodations, great food in our Lobby Lounge and a convenient location close to downtown and the airport. Thank you for your business and we look... More 

California
Level Contributor
339 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 516 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A few nights earlier, we stayed at a Motel 6 in Sunnyvale. That room cost $109, which seemed like a lot for a Motel 6. Coincidentally, our room at the Airport Garden Hotel was also $109, but it felt like a much, much nicer hotel. I would give the hotel an A+ for value. The location is also perfect for... More 

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our customers about their stay. I was so pleased to hear that you had a great stay including clean and comfortable accommodations, great food in our Lobby Lounge and a convenient location close to downtown and the airport. Thank you for your business and we look... More 

McKinney, Texas
Level Contributor
397 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On a trip to San Jose for a job interview, I was required to stay at this hotel. I had read reviews on Trip Advisor and most of them were not favorable, therefore, I was reluctant to stay here. The hotel interior is a bit dated but nice. The exterior is the same but the grounds are well landscaped. The... More 

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay. I was very disappointed to read your review and the problems that you have encountered during your previous stay here. If you could email me at carlosd@ssjagardenhotel.com with your name, date of stay & which manager you spoke... More 

Philadelphia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was here on someone else's dime so I had no choice in staying here. There are several buildings that can be confusing when trying to find your room and parking. The buildings have a musty smell to them in both the rooms and the hallways. The location is great though. It also has a good, though small, bar area... More 

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

We do offer a great location close to the airport with quick accessibility to the Light Rail system. I am so glad that you found all of our staff members to be friendly and helpful throughout your stay. Thank you for your business and we look forward to welcoming you back. More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

We arrived late to room, due to Business meeting going longer than expected. Went straight to bed. We had an early flight to Maui in the morning. When we woke up, to catch our flight, I noticed a used condom on the floor. "Gross". I headed to the shower and found a used towel hanging in the bathroom. We advised... More 

Was this review helpful? Yes
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay. I was very disappointed to read your review and the problems that you have encountered during your previous stay here. But the manager you spoke with did call hotwire to issue you a full refund. He had to... More 

Vancouver
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would avoid this location! Simply put... Avoid! I would prefer a risk with Hotel Tonight versus this place. The pricing listed here is WAY off of what I paid. I paid 280.00 through a corporate rate on Expedia. Those are Fairmont prices! Avoid, avoid, avoid!

Was this review helpful? Yes 2
Carlos D, Front Office Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay. I was very disappointed to read your review and the problems that you have encountered during your previous stay here. I know that the pricing can be a little bit ridiculous. But every hotel in the area does... More 

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