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All 72 San Jose hotels

San Jose Airport Garden Hotel

3.0 of 5 Hotel   |   1740 North First Street, San Jose, CA 95112
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34%
Ranked #39 of 72 hotels in San Jose
A recent review
3 of 5 stars reviewed 5 days ago
Yama192 Los Angeles, California
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The hotel is conveniently located near the hotel but offers little if any conveniences. No elevator, restaurant is "ok", rooms are "ok" . It works but is nothing you would want to do again. Lots of middle and high school kids at hotel for water polo tournament. Personnel was not that helpful.

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Los Angeles, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

I booked a one night stay at this hotel for $65+taxes and fees = $82. It's rated as a 2.5 star hotel on Priceline. I was a little skeptical at first when I bid and ended up with this hotel, but it turned out to be a decent stay and I had no major complaints. I didn't have any problems... More

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Virginia
Top Contributor
75 reviews 75 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We had to fight with the hotel to finally get an acceptable room. Our first (non-smoking) room was filled with smoking smells. Our second room was musty as if no one stayed there for some time. AC could have taken care of it. However, we did not take a chance due to environmental allergy of one member in the traveling... More

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Taipei, Taiwan
Top Contributor
57 reviews 57 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights, the hotel located near San Jose airport. The hotel is quite new and clean, also double room. In general, I slept very well. I loved the DIY coffee machine, very interesting. If you are in budget, this hotel may be good choice!

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1 review
1 of 5 stars Reviewed 1 week ago

Let me start with the fact that they knew that this particular weekend was going to be busy because of Water Polo National Junior Olympics being in the area. They did not allow any early check ins and made everybody wait until about 3:30 to 4:00 and then the line to check in was horrendous. Finally after getting all situated... More

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San Diego, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

My business conference was booked at this hotel so I had no options. It is in dire need of a major renovation - both the hotel and the grounds. It was formally affiliated with a major hotel chain, but no longer. Dark, dingy and smelly are the adjectives that come to mind - particularly in the hallways. I do agree... More

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Dallas, Texas
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I titled this 'weird' because....well, it was. We had an extremely early flight and this was the only place available that wasn't $400. We paid around $220 which is still pricey just for a few hours. The lobby smelled pretty bad so I was getting nervous and thinking about just calling it a loss and bolting for the door. The... More

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Bow, Washington
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I booked this hotel to catch an early morning flight as this had a good location close to the airport. The grounds and pool were lovely, and the staff was gracious and helpful. Our ground floor room in Building 6 had two queen beds and it was clean, however, it was just an average hotel room with... More

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Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Poor choice for an airport hotel. Shuttle was not in service on arrival had to taxi. Room was very smelly and not clean. Staff upon check in was not courteous. I mentioned the shuttle but could tell I was not going to get any satisfaction. Stay away from this hotel. There are far better choices at San Jose airport than... More

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sjcagardenhotel, Manager at San Jose Airport Garden Hotel, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. I apologize for the issues that you experienced with the shuttle service. This has generally not been the case. We hope to have the opportunity to welcome you back. Thank you for your business. Stephanie James Rooms Division Manager More

California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked 2 rooms as we had family catching an early morning flight. I booked the rooms on another site and requested 1st floor and joining rooms. Arriving around 4pm I figured it was a good chance to have requests met. The young man said no first floors available and told 3rd floor is what we are getting. Not one... More

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Additional Information about San Jose Airport Garden Hotel

Address: 1740 North First Street, San Jose, CA 95112
Location: United States > California > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — San Jose Airport Garden Hotel 3*
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Also Known As:
Holiday Inn San Jose
San Jose Holiday Inn

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
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Number of rooms
512

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