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All 72 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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76%
Ranked #18 of 72 hotels in San Jose
A recent review
4 of 5 stars Reviewed February 6, 2014
MonsoonPhoto2014 Boston, Massachusetts
  • Reviews (243)
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243 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Four Points by Sheraton San Jose Downtown
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Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 6, 2014

I was in San Jose for a conference. This hotel is walking distance from restaurants and the San Jose convention center. The hotel has a parking lot and the staff are very friendly and helpful. The restaurant serves good breakfast in the morning.

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
57 reviews 57 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 28, 2014

I have stayed at this hotel several times when I visit my corporate HQ in San Jose. I am Starwood Platinum, and spend 30-40 nights a year in hotels all over North America. The location of this hotel is what really sets it apart from other things in its price range. I love being downtown, even if I have to... More

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Denver, Colorado, United States
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 18, 2014

I would like to name front desk staff "Jana" and also the GM "Randy" for their great service during my stay. I couldn't log on to the internet and they really spent their time to connect me with the provider, and in the end I could use the internet freely. I also want to name "Les" at the Mosaic restaurant,... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your comments! We will be sure to share your kudos with the team. We were happy to help with the internet and make your stay enjoyable. We hope to welcome you back soon! More

Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 11, 2014

I stayed for a conference and regretted it. The hotel was okay; I paid for a corner room and got it. It felt like my room was one of the nicest, yet was still on the border of dorm room trashy. The real problem was the attitude of the front desk staff and the "mandatory" letter I was forced to... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to leave us your feedback. We value your loyalty to Starwood. Our Evening Policy is enforced on weekends to strive to maintain a relaxed and comfortable environment for all of our guests. We apologize if you felt that this was forced upon you. We cannot selectively enforce the policy. I’m happy to discuss this... More

New York City
Top Contributor
291 reviews 291 reviews
60 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed January 5, 2014

The setting: This property is in the downtown core of San Jose. If you need a central location and you are on a budget, then this is a solid choice. The hotel is fronted by a generic restaurant behind which is the front desk. There is a nice outdoor seating space just beside the entrance to the hotel, which is... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2014

We booked this hotel to go to the San Jose Sharks' Hockey Game so we don't have to drive late at night. The hotel definitely is centrally located near downtown restaurants and attractions. We walked about 1 mile to the stadium. The hotel originally was an older hotel purchased by Sheraton so it has a quaint feel to it. The... More

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fort lauderdale
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 2, 2014

I stayed at the Hotel in December due to the location to my office - The room was average - the stains on the carpet, the stains on the chair and bench were not very nice to look at. The creamer for the in-room coffee was spoiled, the street noise was really bad (especially with the cleaning of the hotel... More

Was this review helpful? Yes 1
Carlsbad, California
Top Contributor
52 reviews 52 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 28, 2013

First of all before anything.. I have read some of the terrible reviews.. You must put it into perspective.. (my son has moved here for work so have now been to San Jose several times in the last six months)... San Jose has a large homeless population and if you are in the city this is what you get.. Second,... More

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San Jose, California
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2013

My fiancee and I wanted a place to stay after an evening of sampling the happy hours and restaurants of downtown, without the worry of driving home or finding a taxi. Some of the other hotels are a bit pricey for a 'date night' but we jumped at the price of the Sheraton - and we were pleasantly surprised! Fantastic... More

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Varese, Italy
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 29, 2013

I stayed at this hotel for a couple of days with my boyfriend. The hotel is very nice, clean and quiet ....the room is comfortable and you have everything you need!staff was very nice too and the location is great!i would recommend this hotel!enjoy!

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to write a review. We are happy to hear you and your boyfriend enjoyed your stay! We appreciate the recommendation! More

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Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Reservation Options:
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 
Number of rooms
86

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