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All 73 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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Ranked #17 of 73 Hotels in San Jose
A recent review
5 of 5 stars reviewed 5 days ago
jayne j Tampa, Florida
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262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Another great week at this hotel on business. A big shout out to Jesus at the front desk for his excellent customer service and friendly professional manner - he really haled me do a ton of copies and to ship important business docs. And it was complimentary! Excellent service. Thank you Jesus.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your great review. We are thrilled that you enjoyed your time with us and that Jesus was able to assist in creating a comfortable and effortless stay. We will make sure to communicate your comments to him immediately! Again, thank you for your review. We hope to see you again soon! More

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just finished my third stay here this year. Way nicer than any Four Points I've ever stayed at as well as most Sheratons I can think of. Definitely has a "boutique" feel that both my wife and I like. Room, lobby, etc. in very good shape. Good recognition of SPG Plat status and good interactions with the Front Desk staff.... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

First time visiting San Jose. Four Points by Sheraton at San Jose is a great location in Downtown San Jose. The front desk guy named Tim is the most helpful, energetic and amazing guy that knows how to greet and assist with anyone's needs and requests. Also, shout-out to John who looked over my bill which was charged extra for... More

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Plano, TX
Top Contributor
88 reviews 88 reviews
48 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I ended up at this Four Points recently because most other hotels were all sold out. I am a Starwood elite member, but have not stayed at many Four Point properties. This hotel was great. The facility was nice and felt somewhat historical. It was modern and clean, but the public areas had that atmosphere of a building that had... More

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PLUMAS LAKE
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is beautiful with some great history. Location was perfect; 1 mile to the SAP center was a nice short walk to see a concert. The area near the hotel offers great shopping and restaurants to choose from. The bar inside the restaurant was awesome with excellent service. We had just eaten dinner but the food smelled so good... More

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Hemet, California
Top Contributor
103 reviews 103 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is great at this hotel. There are over 150 restaurants within walking distance. The parking is a little pricey and limited as the lot is very small. The hotel itself is pretty nice, historical hotel that has been revamped and brought up to current standards. The Staff is very nice and quite accommodating with any issues you have whatsoever.... More

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New Jersey/ New York
Top Contributor
62 reviews 62 reviews
55 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Never did expect such a nice four points. I'm SPG platinum for a long long time and have to say this was a suprisingly pleasant stay. The rooms are nice, and the hotel is newly renovated. The restaurant is good and very pleasant stay overall. Parking (paid) is right next to the hotel and is walking distance from most of... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your wonderful review, as well as your continued SPG loyalty. We are thrilled that you enjoyed your time with us and hope that you will visit again soon! Happy travels. More

1 review
5 of 5 stars Reviewed 4 weeks ago

As someone who travels frequently, I was so happy to meet Tim and Jesus at Four Points. They gave great recommendations for dinner as well as just being flipping nice. Smiles are a rarity and 5 star customer service is even more of a rarity. Stay here and enjoy a contagious smile. The front desk and the bar service are... More

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Santa Rosa, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in downtown San Jose within walking distance of restaurants, clubs, and stores. Clean and relatively safe area. Huge hotel with a medium size restaruant/bar with inside/outside seating. The room was medium size, clean with a view of the downtown business district. The bathroom was a good size and very functional. No in-door pool or spa. Bummer. The parking spot... More

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San Jose, California
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

Perfectly located in downtown, near restaurants, light rail, movie theater, comedy club, performance theaters...the list goes on and on. Safe area and clean rooms. Small hotel with nice restaurant and lounge with indoor & outdoor seating. Parking is approx $20. Nice helpful staff.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your great review! We are thrilled that you enjoyed your time with us and hope that you will visit us again during your next trip to the area. Happy travels! More

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Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose

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