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All 71 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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Ranked #17 of 71 Hotels in San Jose
A recent review
4 of 5 stars reviewed 4 days ago
freq_traveler09 New Jersey/ New York
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256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey/ New York
Top Contributor
62 reviews 62 reviews
55 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Never did expect such a nice four points. I'm SPG platinum for a long long time and have to say this was a suprisingly pleasant stay. The rooms are nice, and the hotel is newly renovated. The restaurant is good and very pleasant stay overall. Parking (paid) is right next to the hotel and is walking distance from most of... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

As someone who travels frequently, I was so happy to meet Tim and Jesus at Four Points. They gave great recommendations for dinner as well as just being flipping nice. Smiles are a rarity and 5 star customer service is even more of a rarity. Stay here and enjoy a contagious smile. The front desk and the bar service are... More

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Santa Rosa, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in downtown San Jose within walking distance of restaurants, clubs, and stores. Clean and relatively safe area. Huge hotel with a medium size restaruant/bar with inside/outside seating. The room was medium size, clean with a view of the downtown business district. The bathroom was a good size and very functional. No in-door pool or spa. Bummer. The parking spot... More

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San Jose, California
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Perfectly located in downtown, near restaurants, light rail, movie theater, comedy club, performance theaters...the list goes on and on. Safe area and clean rooms. Small hotel with nice restaurant and lounge with indoor & outdoor seating. Parking is approx $20. Nice helpful staff.

Was this review helpful? Yes 2
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your great review! We are thrilled that you enjoyed your time with us and hope that you will visit us again during your next trip to the area. Happy travels! More

San Jose, California
Top Contributor
111 reviews 111 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room 208 Liked: Room was quiet Bed - very comfy WiFi - (guys - code you print on card is not necessary - anyone can log in) Disliked: Paying for parking Minimized room décor Poor shower pressure Handset on phone is dead Air conditioning shuts off in middle of night (because it knows better) - I like it cool in... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your feedback. We are sorry to hear that you were disappointed with your recent stay with us as well as the inconveniences you experienced in your guest room and our fitness center. Rest assured, your comments regarding the air condiitoning unit, telephone handset and treadmill mechanism have been addressed and properly handled. Again, thank you for your... More

New Delhi, India
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best part of this hotel is that it is right in downtown in front of light rail station. It is at a walking distance to the convention center. The rooms are nice and spacious and the service is great. Front desk is always eager to help you. There are grocery stores and tons of restaurants around catering to all... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

I go to the SV area a lot for work and decided to stay at this property because I wanted to explore San Jose downtown area walking around. It does have a decent walking around area. Hotel is fine, a bit old and rustic. My room was small, and bathroom kinda tiny. Overall, my biggest complaint was the noise from... More

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Ridgway, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I haven't left yet; but, I have had to call the hotel 3 times to get some things straight. Each time I was answer quickly and with great courtesy by hotel personnel. Being 2500 miles away from there makes the experience and expectations very rewarding.

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New England
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent our first night in California at Four Points by Sheraton and it was lovely. Not a huge hotel but a very nice, almost like a boutique feel to it. The parking attendant was very pleasant and helpful! The room was clean and comfortable and the entire staff was very friendly at both check in and check out! Would... More

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Vista, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 23, 2014

This hotel is by far the best Four Points by Sheraton. This hotel might not be the tallest hotel in the city. But I think that's what makes it great. You get the boutique feeling since it's small. But the moment you walk in you get the great vibe from the front desk. Everyone is awesome at the front desk.... More

Was this review helpful? Yes 4
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your wonderful review! We are thrilled that you enjoyed your time with us and hope that you visit again during your next trip to the area. We will make sure to communicate your comments to our staff. Thank you, again. Take care. More

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Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose

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