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Four Points by Sheraton San Jose Downtown

3.0 of 5
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211 S. First Street, San Jose, CA 95113
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1 room 1 guest
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Four Points by Sheraton San Jose Downtown
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309 Reviews from our TripAdvisor Community

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    131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sunnyvale, California
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Downtown San Jose, California Four Points Sheraton is a reasonably good deal. The rooms are attractive. I like that the window will open a little to let in fresh air (as long as we shut off the heat or air conditioning). The price was reasonable; I think I paid $129 including breakfast the summer of 2015. The lobby and... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share your thoughts with us - we are happy to hear you enjoyed your stay and found our rates to be fair and reasonable. We're glad you found our dinner to be superb! We hope you enjoyed your time at the San Jose Jazz Festival - take care! More 

Aurora, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In the heart of downtown, you can walk to anything of interest, from museums to restaurants. The rooms are nice and clean, and yes, maybe a little outdated by Chicago standards where I am from, but still very nice, comfortable and functional. Good Wi-Fi too. Tim and Huy at the front desk are awesome, and I sure they will get... More 

Was this review helpful? Yes 1
San Francisco, CA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our quick stay at this hotel. The man at the front desk (Tim?) was great, lots of recommendations and help. We were upgraded to a small suite, nice to have 2 rooms. Building has great historical details throughout. Convenient location, easy access from freeway. Bed was great. Room service was pretty good! Only complaint is that it is... More 

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Vancouver, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Treated to a trip to a Timbers soccer game by the team and the hotel the club booked us at was perfect. The rooms were clean, staff were friendly and the location was close to many things. Our rooms was spacious and the beds were comfortable. Also a great location if on a business trip.

Was this review helpful? Yes
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

What a wonderful treat - we are glad you enjoyed your trip. It's great to hear you thought our location is convenient, guest rooms clean and comfortable, and team to be friendly! Thank you for the great feedback - all the best! More 

Scottsdale, Arizona
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was not really impressed. We stayed two nights. I have no complaints and right from check in to check out it was a smooth sail, but for the kind of money i paid.....ehh!! I would not go back. The restaurant was not impressive, the rooms werent either. If it is just the night's stay you are looking for go... More 

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Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 27, 2015

Stayed here for two nights with my partner and it exceeded our expectations. Staff were fantastic and super helpful. Complimentary water was always on offer and room and bathroom was larger then size of average hotel rooms. Lovely courtyard outside to enjoy a happy hour beverage from the restaurant or play bocce ball on their courts. Room service was quickly... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

We are thrilled to learn our hotel was able to exceed you and your partner's expectations - what an honor! We're happy you enjoyed our friendly staff, free bottled water, spacious guest rooms and bathrooms, plus our fun happy hour! Thanks again for the wonderful review and kind words. We hope to see you again, soon. Take care. More 

Pismo Beach, California
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 26, 2015

Stayed one night and experienced no problems with the room. Room was quiet as requested. Bed comfortable, room clean. Pretty much what you would hope for. Location is great if you need to be downtown. Building is old and historic. Small issue with my Starwood number not showing on my bill. It was corrected but only after having to spend... More 

Was this review helpful? Yes 1
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 24, 2015

Location is great. in the heart of San Jose downtown. walking distance to everywhere. parking is super expensive at USD 25. Room is good and clean. Until now we're very disapointed because they havent added my stay to my SPG account. Please do. my SPG number attached in picture above

Was this review helpful? Yes
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share you experience with us. We're glad you enjoyed our convenient location, which in the heart of San Jose and clean guest rooms. We sincerely apologize for the oversight with your SPG account. Please feel free to contact our hotel directly so that we can get you taken care of as soon as... More 

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 15, 2015

On the plus side, the hotel staff were very friendly and helpful. The room was clean and the bed was comfortable. Apart from the first night (see below) I had a good night's sleep each night of my stay. I used the hotel restaurant "Mosaic" for breakfast. The service was quick and the food was relatively good and, whilst expensive,... More 

Was this review helpful? Yes 1
Addis Ababa, Ethiopia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 9, 2015 via mobile

Love the stuff working there! So friendly. The one place we were offered a bottle of water at the counter as a gesture of welcoming us. The rooms are a bit tight but very clean. It is close to the light train system hence easy to travel to other part of the town. Once again parking is expensive but you... More 

Was this review helpful? Yes 2
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