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All 72 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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76%
Ranked #18 of 72 hotels in San Jose
A recent review
4 of 5 stars reviewed 6 days ago
Ariella35 Portland,OR
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245 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Portland,OR
Top Contributor
68 reviews 68 reviews
17 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just returned from staying at the Four Points from 7-18/7-22-2014 for four nights. This was a combination business/pleasure trip. The Four Points is in a convenient location in downtown San Jose, close by to a movie theater, various restaurants for dining, and also shopping. The light rail is right out front, and it's within easy walking distance to the... More

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Sonita425
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We were very happy with our stay. We had room 318 and granted, the view was of the rooms on the other side, but it was spacious and clean. Tim and his colleague who gave us water (I'm so sorry we forgot his name but he worked with Tim on Thursday, July 10th) happily greeted us when we walked in... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Sonita425, Thank you for taking the time to write us a review. We are thrilled that you enjoyed your time with us during your recent stay. We loved having you! We hope that you will visit us again soon. Take care. More

San Francisco, California
Top Contributor
59 reviews 59 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I live in San Francisco and needed to be in downtown San Jose for an early Monday morning meeting so I decided to come down and spend the night and check out my old neighborhood. I assumed it was new construction since it wasn't here when I moved away in 2005. This hotel is actually a beautiful remodel of the... More

Was this review helpful? Yes 1
San Diego, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm GOLD SPG and have stayed at this property about 5 times between March-June 2014. It's a 100 year old beauty that's been restored. That said, has a strange layout and lacks a good gym and restaurant, plus the elevator is SLOOOW! Recently had to cancel a 2-day biz trip, no problem. However, a secondary reservation for 1-day was not... More

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear NJEXIT3, Thank you for your feedback. We apologize that our offered solution of giving you full credit for a future stay was unsatisfactory. We wish you the best with your future travels to San Jose. More

Montreal, Canada
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2014

Good value for being down town San Jose with the art museum and shopping within minutes walking. Surprised at the quality as cannot expect much from Four Points brand in the US. To eat, forget the hotel walkover to the many choices nearby, specially the patisserie around the corner.

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sacramento, california
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2014 via mobile

We stayed here because it is so close to the SAP Center where Lady Gaga was performing. The staff were very attentive, greeted us as Starwood members, provided free waters, and gave us info about dining and getting to the concert. The room was large, two queen beds, quiet, and comfortable beds. We liked that this is a renovated older... More

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Tampa, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 30, 2014

I am a Starwood fan and so I knew the hotel, food and service would be excellent and it was! The bar/restaurant has a great atmosphere and very friendly and effective staff. What was above and beyond this stay for me was how much the staff were willing to accommodate some challenges I had. I tripped on the treadmill and... More

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Caroline G, Guest Relations Manager at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your kind review. We are so happy to hear that you enjoyed your stay with us, and that your iPod was not lost or broken when you fell! We hope business brings you back to San Jose soon and we look forward to welcoming you back. More

Holland, Michigan
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 20, 2014

I cancelled my stay with this hotel prior to the cancellation, due to a change in plans. Upon trying to change my reservations to another night, the hotel filled up and the person on the line was unable to get all 3 rooms that I required. I cancelled the reservation and stayed at another SPG property down the street. Apparently... More

Was this review helpful? Yes 5
Caroline G, Guest Relations Manager at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your review. We apologize for any miscommunications caused by your reservation cancellation. We hope that the remainder of your time in San Jose was pleasant. More

Los Angeles, California
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2014

I visit San Jose every year for a series of trade shows, and most recently stayed at the Four Point Sheraton. It is a one-minute walk from the Convention Center, and shares the same plaza as the Bijan Cafe and Bally's Gym. The room was very clean, and I had no issues whatsoever during my stay. The staff was friendly,... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for sharing! We're pleased to hear you enjoyed your stay and that you'll be staying with us again. See you soon! More

Northville
Top Contributor
51 reviews 51 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

One of those older buildings made into a modern hotel. Pro - The room was functional with a big bed, great shower, nice towels, great pillows for sleeping and quiet despite being downtown. Walking distance to the museum and restaurants. Bar was very well appointed and modern. The hotel is very well designed and is a sharp place to take... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for sharing! Your feedback is valuable to us as we can use it to improve our guests' experience. We're happy to hear your stay was enjoyable and that you would feel comfortable bringing a colleague or entertaining guests here. Thanks! More

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Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#17 Business Hotel in San Jose
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 
Number of rooms
86

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