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Four Points by Sheraton San Jose Downtown

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211 S. First Street, San Jose, CA 95113
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Four Points by Sheraton San Jose Downtown
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Ranked #18 of 74 Hotels in San Jose
A recent review
4 of 5 stars reviewed 2 days ago
Mary M Corte Madera, California
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286 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corte Madera, California
Top Contributor
59 reviews 59 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went with another couple to a Sharks game and decided to stay over and enjoy San Jose. The restaurant is located near a Joe's and an Il Fornaio, however the bar restaurant on property was just great! The area outside the lobby has tables and benches and a bocce court which provided hours of fun! Complementary bottled water in... More 

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Ojai, California
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for 3 nights, 2 adults and 2 kids. Junior suite is a big room for 2 or 3 and okay for 4. Good location. Near transportation, convention center, SJSU. Good restaurant on property and lots of choices nearby. Staff helpful and friendly. Good, solid choice downtown.

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Charlotte, North Carolina
Top Contributor
138 reviews 138 reviews
66 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located in downtown SJ, and for those who are traveling on business or visiting the convention center, it's a great location. They also offer free wifi, and free water. However, for a 3 star property that costs more than $340/night, they should. The hotel is located on a busy street with the rail line going right by... More 

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Peru
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, amazing location, close to everything. Perfectly clean, comfortable beds, big spacious rooms. Staff was really nice, rooms clean and beautiful, modern. Food at the Mosaic restaurant is great! The best!

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CSquaredC2
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel due to business, located right in downtown San Jose. The best thing I liked about the hotel is the location in comparison to where our meeting was and free WiFi. Booked this hotel at least 4 weeks out, probably more, so it wasn't a last minute booking, and for the nightly rate, wasn't thrilled... More 

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San Diego, California
Top Contributor
108 reviews 108 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My teen daughter and I stayed here for a conference at the SAP Center. The room was quite nice and perfectly clean. There are lots of restaurants in walking distance, as well as the Tech Museum and the Art Museum, which are two blocks away. The service was friendly and super efficient. We'd stay there again.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I recently booked a two week stay with this hotel a month in advance for a reasonable $237/ night rate. As happens often this time of year, my flight from the East coast was cancelled and I had to rebook one day later causing me to have to change my reservation by one day. I was informed that if i... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Your change in travel plans necessitated a rate change, and we apologize that this caused you to cancel your upcoming reservations. That said, it is also regrettable that you did not engage hotel management, nor Starwood customer service, to voice your concerns; we would have gladly assisted and attempted to reach an amicable resolution. I have personally reached out to... More 

Pittsford, New York
Top Contributor
57 reviews 57 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 16, 2015

I stayed at this relatively small hotel in the heart of downtown San Jose. The location is great. The hotel staff was super friendly, attentive, and considerate. A perfect fit for the vibe of this hotel. I happened to stay in the Golder State Suite thanks to my generous host (one of the FLAG companies). The room is spacious, nicely... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to provide a review for our hotel. We are very pleased to hear you enjoyed our convenient location, friendly staff, and spacious guest rooms. We hope to see you again in the future. Please take care. More 

Irvine, California
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 16, 2015

This is an old hotel remodelated in 2000, it is noisy and compare to the rest of the hotels in the area is a poor hotel. There are many option close by that you can go for a similar price. Gonto the other hotels. You will not be able to sleep in this hotel..

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 23, 2015

Great location being downtown San Jose, close to the market place which had some great food choices and close to lounges and bars to grab a drink afterwards also very close to San Jose State campus if one needed to visit. The room was ok for just one night stay, however, I would have preferred a room above the second... More 

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