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All 72 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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Ranked #18 of 72 hotels in San Jose
A recent review
5 of 5 stars reviewed 4 days ago
bubbadad12 Ridgway, Pennsylvania
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249 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Ridgway, Pennsylvania
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I haven't left yet; but, I have had to call the hotel 3 times to get some things straight. Each time I was answer quickly and with great courtesy by hotel personnel. Being 2500 miles away from there makes the experience and expectations very rewarding.

Was this review helpful? Yes 2
New England
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent our first night in California at Four Points by Sheraton and it was lovely. Not a huge hotel but a very nice, almost like a boutique feel to it. The parking attendant was very pleasant and helpful! The room was clean and comfortable and the entire staff was very friendly at both check in and check out! Would... More

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Vista, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is by far the best Four Points by Sheraton. This hotel might not be the tallest hotel in the city. But I think that's what makes it great. You get the boutique feeling since it's small. But the moment you walk in you get the great vibe from the front desk. Everyone is awesome at the front desk.... More

Was this review helpful? Yes 3
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your wonderful review! We are thrilled that you enjoyed your time with us and hope that you visit again during your next trip to the area. We will make sure to communicate your comments to our staff. Thank you, again. Take care. More

Phoenix, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We recently had a stay at the Four Points by Sheraton San Jose Downtown and had some great experiences, and some not so great experiences. Overall, our stay was fine, but not extraordinary. I'll start with the good, and move onto the areas where we saw opportunity for improvement. The Good: -We received an exuberant and warm welcome from Tim... More

Was this review helpful? Yes 1
Portland,OR
Top Contributor
73 reviews 73 reviews
19 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed July 24, 2014

I just returned from staying at the Four Points from 7-18/7-22-2014 for four nights. This was a combination business/pleasure trip. The Four Points is in a convenient location in downtown San Jose, close by to a movie theater, various restaurants for dining, and also shopping. The light rail is right out front, and it's within easy walking distance to the... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Ariella35, Thank you for your wonderful and detailed review. We are thrilled that you enjoyed your time with us and that you had a great holiday. We do understand the frustrations regarding the bathroom and not having a view. Prior to your next stay, please make sure to call ahead so that we can ensure you have a room... More

Sonita425
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 14, 2014

We were very happy with our stay. We had room 318 and granted, the view was of the rooms on the other side, but it was spacious and clean. Tim and his colleague who gave us water (I'm so sorry we forgot his name but he worked with Tim on Thursday, July 10th) happily greeted us when we walked in... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Sonita425, Thank you for taking the time to write us a review. We are thrilled that you enjoyed your time with us during your recent stay. We loved having you! We hope that you will visit us again soon. Take care. More

San Francisco, California
Top Contributor
61 reviews 61 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 13, 2014

I live in San Francisco and needed to be in downtown San Jose for an early Monday morning meeting so I decided to come down and spend the night and check out my old neighborhood. I assumed it was new construction since it wasn't here when I moved away in 2005. This hotel is actually a beautiful remodel of the... More

Was this review helpful? Yes 1
San Diego, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 2, 2014

I'm GOLD SPG and have stayed at this property about 5 times between March-June 2014. It's a 100 year old beauty that's been restored. That said, has a strange layout and lacks a good gym and restaurant, plus the elevator is SLOOOW! Recently had to cancel a 2-day biz trip, no problem. However, a secondary reservation for 1-day was not... More

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear NJEXIT3, Thank you for your feedback. We apologize that our offered solution of giving you full credit for a future stay was unsatisfactory. We wish you the best with your future travels to San Jose. More

Montreal, Canada
Top Contributor
52 reviews 52 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 20, 2014

Good value for being down town San Jose with the art museum and shopping within minutes walking. Surprised at the quality as cannot expect much from Four Points brand in the US. To eat, forget the hotel walkover to the many choices nearby, specially the patisserie around the corner.

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sacramento, california
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2014 via mobile

We stayed here because it is so close to the SAP Center where Lady Gaga was performing. The staff were very attentive, greeted us as Starwood members, provided free waters, and gave us info about dining and getting to the concert. The room was large, two queen beds, quiet, and comfortable beds. We liked that this is a renovated older... More

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Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
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Also Known As:
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Montgomery Hotel San Jose
Montgomery San Jose

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
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Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 
Number of rooms
86

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