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All 72 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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Ranked #18 of 72 hotels in San Jose
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 24, 2014
KerryZ35 Northville
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237 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northville
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 24, 2014

One of those older buildings made into a modern hotel. Pro - The room was functional with a big bed, great shower, nice towels, great pillows for sleeping and quiet despite being downtown. Walking distance to the museum and restaurants. Bar was very well appointed and modern. The hotel is very well designed and is a sharp place to take... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for sharing! Your feedback is valuable to us as we can use it to improve our guests' experience. We're happy to hear your stay was enjoyable and that you would feel comfortable bringing a colleague or entertaining guests here. Thanks! More

Oakland, California
1 review
2 of 5 stars Reviewed February 24, 2014 via mobile

The room I was first given upon check in (I believe it was number 216) should not even be considered a hotel room. It would have been suitable for an employee break room. Although it was on the 2nd floor, it felt like a basement, because when I walked in I saw no window. There actually was a window at... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for sharing your comments with us regarding your recent stay. We are glad we were able to accommodate you in a different room that met your expectations. We hope you choose to give us another opportunity the next time you need a place to stay in San Jose. More

cleveland
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 20, 2014

I stayed at this property last week while in San Jose for business. I hadn't realized how convenient this property was to just about everything downtown. Now onto the hotel: The staff is very friendly and accomodating. It's a bit dated, some of the furniture is worn and should be replaced, BUT the Bed is comfy, and clean. The bathroom... More

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Tracy
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2014

My daughter and I stayed here for a tournament at the convention center. We were walking distance from the center and every other place we visited over the weekend. The hotel and parking lot staff were friendly and helpful. The over-sized king bed was super comfy and the room was very quiet, we had a great night's sleep. Breakfast was... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

We are delighted to hear that you and your daughter enjoyed your stay at our hotel. Thank you for taking the time to share your experience. We hope your daughter's team did well and had fun in the tournament! More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 6, 2014

I was in San Jose for a conference. This hotel is walking distance from restaurants and the San Jose convention center. The hotel has a parking lot and the staff are very friendly and helpful. The restaurant serves good breakfast in the morning.

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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 28, 2014

I have stayed at this hotel several times when I visit my corporate HQ in San Jose. I am Starwood Platinum, and spend 30-40 nights a year in hotels all over North America. The location of this hotel is what really sets it apart from other things in its price range. I love being downtown, even if I have to... More

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Denver, Colorado, United States
Contributor
18 reviews 18 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 18, 2014

I would like to name front desk staff "Jana" and also the GM "Randy" for their great service during my stay. I couldn't log on to the internet and they really spent their time to connect me with the provider, and in the end I could use the internet freely. I also want to name "Les" at the Mosaic restaurant,... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your comments! We will be sure to share your kudos with the team. We were happy to help with the internet and make your stay enjoyable. We hope to welcome you back soon! More

Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 11, 2014

I stayed for a conference and regretted it. The hotel was okay; I paid for a corner room and got it. It felt like my room was one of the nicest, yet was still on the border of dorm room trashy. The real problem was the attitude of the front desk staff and the "mandatory" letter I was forced to... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to leave us your feedback. We value your loyalty to Starwood. Our Evening Policy is enforced on weekends to strive to maintain a relaxed and comfortable environment for all of our guests. We apologize if you felt that this was forced upon you. We cannot selectively enforce the policy. I’m happy to discuss this... More

New York City
Top Contributor
281 reviews 281 reviews
57 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed January 5, 2014

The setting: This property is in the downtown core of San Jose. If you need a central location and you are on a budget, then this is a solid choice. The hotel is fronted by a generic restaurant behind which is the front desk. There is a nice outdoor seating space just beside the entrance to the hotel, which is... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2014

We booked this hotel to go to the San Jose Sharks' Hockey Game so we don't have to drive late at night. The hotel definitely is centrally located near downtown restaurants and attractions. We walked about 1 mile to the stadium. The hotel originally was an older hotel purchased by Sheraton so it has a quaint feel to it. The... More

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Additional Information about Four Points by Sheraton San Jose Downtown

Also Known As:
Four Points By Sheraton San Jose Downtown Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Montgomery Hotel San Jose
Montgomery San Jose
Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#16 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Official Description (provided by the hotel):
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 
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