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Four Points by Sheraton San Jose Downtown

3.0 of 5
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211 S. First Street, San Jose, CA 95113
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Four Points by Sheraton San Jose Downtown
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Ranked #20 of 74 Hotels in San Jose
A recent review
4 of 5 stars reviewed 4 days ago
StJohnMax Princeton, New Jersey
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Princeton, New Jersey
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a nice place to stay. Older building but nice inside. Great neighborhood with a movie theater across the street and plenty of good food within walking distance. Long and strange? It was not but the shows were great and staying at the Four Points was a pleasure.

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Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is on the older side, so it doesn't have the flash of some other hotels around the airport. However, it is clean, the staff was friendly, the rooms were spacious. It's a good hotel for business travel, wouldn't suggest it for a romantic weekend away.

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Essex
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms very nice. Not much around you have to drive a junction down on the highway to find any restaurant. There is a bar/restaurant in the hotel but found it quite atmosphere less unless you like sport, counted 7 televisions in the bar! Food ok but mine was quite cold. The restaurant was closed so used bar area where full... More 

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FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review

This review does not appear to be for the correct hotel. We do not have a "sports bar", rather a fine dining/Asian fusion destination restaurant. Further, we are in the downtown core, which has over 100 restaurants within walking distance. Also, we do not have a pool. Lastly, every room at this property has a refrigerator. I think it likely... More 

San Clemente, CA
Top Contributor
50 reviews 50 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 27, 2015

I stayed at this property about a decade ago when it was part of the Joie de Vivre group, so it was coincidental that my recent trip found me in the same hotel under a different name. It has lost its former funky, boutique vibe and the room needed a serious update. But, overall it is a decent choice that... More 

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Toronto
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 22, 2015

Great front desk staff. Rooms are small and a little dated but you can't beat the location of the hotel. Happy hour in the bar offers some cheap appetizers and drinks from 5-7pm. Did have an issue that I asked the hotel to arrange a car service to SFO for me. Instead I received a taxi that had multiple broken... More 

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Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 20, 2015

I stayed here on business. The staff was nice, the location convenient, and the rooms were clean. It also has free WiFi. Overall I had a good experience and would stay again. The only bad thing is that the rooms are small. It was fine for me, but would be snug if you had multiple people in the room.

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share your thoughts on your recent stay. We are happy to hear you enjoyed our friendly staff, convenient location, and clean guest rooms. It's also great to know you liked having the fast & free WiFi while traveling on business. Thanks again for the review. Take care. More 

Cosmopolis, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

My wife and I stayed at the Four Points Sheraton in Downtown San Jose this past weekend when we attended the U2 Concert. Our experience at the Hotel was very good and professional. We were greeted at the front desk by Tim who checked us in. Tim was very polite, knowledgeable and seemed to really care. This attitude is something... More 

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Brooklyn, New York
Top Contributor
50 reviews 50 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 19, 2015

Super friendly and funny front desk person that makes you feel special. He's always greeting you and acknowledging your presence. He's a special one. As for the hotel, it's just your average four points, clean, the bathroom is not big and not really good toiletry, so bring your own. I stayed on the 2nd floor right across from the gym... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

We're so happy to hear you enjoyed your recent stay at our hotel! Thank you for providing us with a review. It's great you enjoyed our great team, especially the front desk team, and found your guest room to be clean. Thank you again for sharing your experience with us, we wish you all the best. More 

Los Gatos, California
Top Contributor
103 reviews 103 reviews
58 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed May 17, 2015

The Four Points by Sheraton is boutique-style hotel that’s part of the Starwood Preferred Hotels group. I returned for a second stay because Four Points is reasonably priced, has comfortable rooms, and a wonderful staff. My room was on the entrance side of the building this time, and because of that, it was quite noisy. The hotel pipes rather loud... More 

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Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

Came in to cover WrestleMania weekend for work. The staff was beyond helpful. Complimentary water? That's a big deal! Other hotels charge at least $3/bottle. The location was perfect and within walking distance to all the events. If I needed the light rail, it was right outside the hotel. I would recommend cabs/Uber/public transportation over renting a car and parking.... More 

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