We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton San Jose Downtown

3.0 of 5
Hotel website
Hotel deals
211 S. First Street, San Jose, CA 95113
Special Offer
Book Early and Save
Four Points by Sheraton San Jose Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #18 of 73 Hotels in San Jose
A recent review
4 of 5 stars reviewed 1 week ago
PaulyVegas Las Vegas, Nevada
Write a Review

290 reviews from our community

Traveler rating
    96
    120
    42
    19
    13
See reviews for
30
59
35
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (73)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (68)
All months
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Came in to cover WrestleMania weekend for work. The staff was beyond helpful. Complimentary water? That's a big deal! Other hotels charge at least $3/bottle. The location was perfect and within walking distance to all the events. If I needed the light rail, it was right outside the hotel. I would recommend cabs/Uber/public transportation over renting a car and parking.... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Found the hotel all around to be top notch, with it in a great location and the staff being very friendly and helpful. The room itself was quiet, spacious and a nice big bed. The restaurant in the hotel was very good, and had near by shops, cinema, gym and vta light rail stop so it is an ideal place... More 

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
59 reviews 59 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst the Sheraton Four Points San Jose is by no stretch luxurious it does having adequate bedding and provides a solid base whilst in San Jose. We were in San Jose for WWE Wrestlemania and Raw at both Levi's stadium and the SAP centre and the hotel was in a great location for both events. You can take the tram... More 

Was this review helpful? Yes
Corte Madera, California
Top Contributor
59 reviews 59 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went with another couple to a Sharks game and decided to stay over and enjoy San Jose. The restaurant is located near a Joe's and an Il Fornaio, however the bar restaurant on property was just great! The area outside the lobby has tables and benches and a bocce court which provided hours of fun! Complementary bottled water in... More 

Was this review helpful? Yes
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

We are happy to hear we were at a convenient location for your activities. Thank you for your positive review and hope to see you the next time you're cheering on the Sharks! More 

Ojai, California
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

Stayed for 3 nights, 2 adults and 2 kids. Junior suite is a big room for 2 or 3 and okay for 4. Good location. Near transportation, convention center, SJSU. Good restaurant on property and lots of choices nearby. Staff helpful and friendly. Good, solid choice downtown.

Was this review helpful? Yes
Charlotte, North Carolina
Top Contributor
147 reviews 147 reviews
69 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed March 7, 2015

This hotel is located in downtown SJ, and for those who are traveling on business or visiting the convention center, it's a great location. They also offer free wifi, and free water. However, for a 3 star property that costs more than $340/night, they should. The hotel is located on a busy street with the rail line going right by... More 

Was this review helpful? Yes 3
Peru
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015

Great hotel, amazing location, close to everything. Perfectly clean, comfortable beds, big spacious rooms. Staff was really nice, rooms clean and beautiful, modern. Food at the Mosaic restaurant is great! The best!

Was this review helpful? Yes 1
CSquaredC2
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 1, 2015

I recently stayed at this hotel due to business, located right in downtown San Jose. The best thing I liked about the hotel is the location in comparison to where our meeting was and free WiFi. Booked this hotel at least 4 weeks out, probably more, so it wasn't a last minute booking, and for the nightly rate, wasn't thrilled... More 

Was this review helpful? Yes
San Diego, California
Top Contributor
108 reviews 108 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 1, 2015

My teen daughter and I stayed here for a conference at the SAP Center. The room was quite nice and perfectly clean. There are lots of restaurants in walking distance, as well as the Tech Museum and the Art Museum, which are two blocks away. The service was friendly and super efficient. We'd stay there again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2015

I recently booked a two week stay with this hotel a month in advance for a reasonable $237/ night rate. As happens often this time of year, my flight from the East coast was cancelled and I had to rebook one day later causing me to have to change my reservation by one day. I was informed that if i... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Your change in travel plans necessitated a rate change, and we apologize that this caused you to cancel your upcoming reservations. That said, it is also regrettable that you did not engage hotel management, nor Starwood customer service, to voice your concerns; we would have gladly assisted and attempted to reach an amicable resolution. I have personally reached out to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
Bathroom (5)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (15)
Viewed
View from room (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question