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All 71 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5 Hotel   |   211 S. First Street, San Jose, CA 95113
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Ranked #18 of 71 Hotels in San Jose
A recent review
4 of 5 stars reviewed 1 week ago
MommaAmp San Jose, California
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253 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
San Jose, California
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Perfectly located in downtown, near restaurants, light rail, movie theater, comedy club, performance theaters...the list goes on and on. Safe area and clean rooms. Small hotel with nice restaurant and lounge with indoor & outdoor seating. Parking is approx $20. Nice helpful staff.

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your great review! We are thrilled that you enjoyed your time with us and hope that you will visit us again during your next trip to the area. Happy travels! More

San Jose, California
Top Contributor
110 reviews 110 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 1 week ago

Room 208 Liked: Room was quiet Bed - very comfy WiFi - (guys - code you print on card is not necessary - anyone can log in) Disliked: Paying for parking Minimized room décor Poor shower pressure Handset on phone is dead Air conditioning shuts off in middle of night (because it knows better) - I like it cool in... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your feedback. We are sorry to hear that you were disappointed with your recent stay with us as well as the inconveniences you experienced in your guest room and our fitness center. Rest assured, your comments regarding the air condiitoning unit, telephone handset and treadmill mechanism have been addressed and properly handled. Again, thank you for your... More

New Delhi, India
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is that it is right in downtown in front of light rail station. It is at a walking distance to the convention center. The rooms are nice and spacious and the service is great. Front desk is always eager to help you. There are grocery stores and tons of restaurants around catering to all... More

Was this review helpful? Yes 2
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I go to the SV area a lot for work and decided to stay at this property because I wanted to explore San Jose downtown area walking around. It does have a decent walking around area. Hotel is fine, a bit old and rustic. My room was small, and bathroom kinda tiny. Overall, my biggest complaint was the noise from... More

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Ridgway, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I haven't left yet; but, I have had to call the hotel 3 times to get some things straight. Each time I was answer quickly and with great courtesy by hotel personnel. Being 2500 miles away from there makes the experience and expectations very rewarding.

Was this review helpful? Yes 2
New England
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent our first night in California at Four Points by Sheraton and it was lovely. Not a huge hotel but a very nice, almost like a boutique feel to it. The parking attendant was very pleasant and helpful! The room was clean and comfortable and the entire staff was very friendly at both check in and check out! Would... More

Was this review helpful? Yes 2
Vista, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is by far the best Four Points by Sheraton. This hotel might not be the tallest hotel in the city. But I think that's what makes it great. You get the boutique feeling since it's small. But the moment you walk in you get the great vibe from the front desk. Everyone is awesome at the front desk.... More

Was this review helpful? Yes 4
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your wonderful review! We are thrilled that you enjoyed your time with us and hope that you visit again during your next trip to the area. We will make sure to communicate your comments to our staff. Thank you, again. Take care. More

Phoenix, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We recently had a stay at the Four Points by Sheraton San Jose Downtown and had some great experiences, and some not so great experiences. Overall, our stay was fine, but not extraordinary. I'll start with the good, and move onto the areas where we saw opportunity for improvement. The Good: -We received an exuberant and warm welcome from Tim... More

Was this review helpful? Yes 1
Portland,OR
Top Contributor
73 reviews 73 reviews
19 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed July 24, 2014

I just returned from staying at the Four Points from 7-18/7-22-2014 for four nights. This was a combination business/pleasure trip. The Four Points is in a convenient location in downtown San Jose, close by to a movie theater, various restaurants for dining, and also shopping. The light rail is right out front, and it's within easy walking distance to the... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Ariella35, Thank you for your wonderful and detailed review. We are thrilled that you enjoyed your time with us and that you had a great holiday. We do understand the frustrations regarding the bathroom and not having a view. Prior to your next stay, please make sure to call ahead so that we can ensure you have a room... More

Sonita425
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 14, 2014

We were very happy with our stay. We had room 318 and granted, the view was of the rooms on the other side, but it was spacious and clean. Tim and his colleague who gave us water (I'm so sorry we forgot his name but he worked with Tim on Thursday, July 10th) happily greeted us when we walked in... More

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Sonita425, Thank you for taking the time to write us a review. We are thrilled that you enjoyed your time with us during your recent stay. We loved having you! We hope that you will visit us again soon. Take care. More

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Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose

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