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Quality Inn Silicon Valley

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2390 Harris Way, San Jose, CA 95131
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1 room 1 adult
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Quality Inn Silicon Valley
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76 Reviews from our TripAdvisor Community

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Fresno, California
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Great Accommodations, used their Park & Fly Package, Accommodations were Great, Airport Shuttle on Time, desk Staff Very Knowledgeable & Friendly. If Booking Room ask for room facing the parking lot, since other rooms facing Street are noisy.

Helpful?
Thank Tcruzer
Buena Vista
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 7, 2015

I read the reviews of this hotel before checking in and wasn't too worried about the criticisms regarding the small rooms, because I was traveling alone. And indeed, it was no problem at all. I wouldn't want to stay with more than 2 people in a small room like this, but it was perfectly adequate for me. The only particularly... More 

Helpful?
Thank Jeanne B
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Dear Guest Thank you for taking the time to share your thoughts with us and future travelers, Feedback such as yours is a great way to learn what we are doing right and what we could be doing better. We strive hard to make everyone stay as best as possible at Quality Inn and again your feedback is appreciated to... More 

San Diego, California
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 18, 2015

There was a minor glitch in check in so we were immediately upgraded to a suite. Wow, it was fantastic. Large room, very comfortable. Large tv nicely equipped bathroom. There was workout room and fantastic breakfast. The coffee machine had so many choices that I wish we could have stayed a lot longer. It is out of the way as... More 

Helpful?
Thank Linda K
Lake Oswego, Oregon
2 reviews
5 of 5 stars Reviewed August 30, 2015

I would like to personally thank Celestina the GM of Quality Inn Silicon Valley. Recently on vacation in the South Bay I needed to place to store an extra backpack while hiking in the Sierras. As a Choice Rewards member I called around to the local hotels. SJC airport offers no luggage storage. Celestina was kind enough to let me... More 

Helpful?
Thank willhildeburn
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
11 reviews
2 of 5 stars Reviewed August 25, 2015

The hotel is clean and I have to say that no problems occurs during my stay. There is free wifi. BUT, the breakfast is limited and Microwave cooked. As a French guy, I'm not use to it and I can feel it is a very bad quality food. Also they were supposed to organized a pick up from the airport... More 

Helpful?
Thank The_ T
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Portland, Oregon
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2015

The property was excellent. Rooms were clean and well stocked. However, the staff was either not around or not very efficient. The free breakfast was good. The coffee/tea/chocolate machine was left on all the time which was nice. A lot of properties shut the machine off after breakfast. The other thing is you should know that it is right at... More 

Helpful?
Thank Corina C
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your stay at our hotel . On behalf of our team, I would like to apologize for falling to exceed your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

SoCal
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 2, 2015

I stayed here with my family one night as we traveled through California. The room was quite small for our family, but would be fine for a couple or solo traveler. The bed my husband and I shared was uncomfortable, but my daughter said hers was fine, and the pillows were lumpy. There is one small bathroom sink outside of... More 

Helpful?
Thank familyof4SoCal
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Dear Jaime, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Galt, CA
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed for one night while in town for a concert. Our room was perfect, located at a corner of the third floor. It was very quiet. Had a substantial flat-screen t.v., microwave, mini-fridge, and sink separate from toilet/shower - which I love! There was fruit available at the front desk and free newspapers. Very comfortable bed and high grade... More 

Helpful?
Thank localgaltonian
1 review
1 of 5 stars Reviewed May 7, 2015 via mobile

dont be fooled by "very good" overall rThe eview. This place is awful. If you like sleeping on the couch, then the pillows are perfectly sized. There were dried "fluids" on the floor of "suite" that inspires the need to act like a jumping bean. Hair in the shower left us less than refreshed and my original room was already... More 

Helpful?
Thank Effie C
Fenton, Michigan
Level Contributor
135 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed April 23, 2015

This hotel is a little out of the way from the airport but provides a well-run, hourly shuttle that gets you there in less than ten minutes, so is still convenient. Our rating was reduced because of the bright lights outside (outdoors) of our Room 104. They are so bright that we awoke in the middle of the night and... More 

Helpful?
Thank jimgreiner
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