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The Comfort Inn San Jose International Airport

2.5 of 5
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875 N. 13th Street, San Jose, CA 95112
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The Comfort Inn San Jose International Airport
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Ranked #41 of 74 Hotels in San Jose
A recent review
3 of 5 stars reviewed 3 weeks ago
rajah1993 Michigan
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45 reviews from our community

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    15
    5
    5
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19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Michigan
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was only there a night and found the hotel and room to be clean and comfortable, and the staff friendly. The breakfast was fairly standard, but good enough to get a start in the morning. Across the street are some local restaurants (pizza and Mexican that I recall). I ate at the Mexican restaurant and it was great and... More 

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pinky b, General Manager at The Comfort Inn San Jose International Airport, responded to this review

Dear Rajah 1993, Thank you for sharing your experience and we appreciate your kind review. We hope to see you again in the near future. More 

Fenton, Michigan
Top Contributor
89 reviews 89 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 21, 2015

This is a small hotel that is close to the San Jose airport. It has a very helpful and friendly front desk staff. They aim to please. We stayed at this hotel on two separate nights after we arrived on a late flight and before we left on our final night since we had an early flight. They did a... More 

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pinky b, Manager at The Comfort Inn San Jose International Airport, responded to this review

Dear James G, Thank you for sharing your experience and we appreciate your feedback. I will definitely share this to our staff and we hope your next visit will be even more pleasant than the previous one. More 

Placerville, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed December 18, 2014 via mobile

Our room was clean but it did need some updating. The staff was very helpful. If you are considering eating the free breakfast you might disappointed. Access to freeways was great. I would consider this hotel as a three star hotel.

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Los Angeles, California
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 13, 2014

So surprised at the negative reviews here. I was booked here for one night for a business trip. The area isn't amazing but it's safe and close to the airport. I was on the 2nd floor. The room was very clean and bed was cozy. It comes nicely furnished with a sitting area, microwave and fridge. The bedding was great... More 

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Anderson, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 29, 2014 via mobile

This was the cheapest room, is very close to airport, and for a fee you can park your vehicle there for up to 14 days, but the room was NOT very clean. The front desk staff are all very friendly and accommodating. We had a large traveling group, 4 adults and 3 children and since we wouldn't all fit in... More 

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Sandiego
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2014

The hotel is close to airport easy to find and has comfortable rooms. Breakfast ok if you are early else food scarce and bacon gone. Staff were excellent and parking good. Front desk printed our boarding passes. The location is central to downtown the college and Egyptian museum (a must see!)..

Review collected in partnership with Easytobook.com

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Rivera Village
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 7, 2014

Right from the outside we knew it was going to be less than pleasant. The neighborhood is not good. The hotel needs to be updated. The lobby, elevator and hallways were not very nice and there was a moldy smell. On the plus side the room, bed and sheets were clean. Police sirens to go to sleep with. Sunday morning... More 

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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 3, 2014

Long story short. Things that are good: Close to the airport. Internet is fast Things that are bad: Room smelled like mold. Burn holes in the couch. Major stain on the couch. Stain on the sheets for the bed. When checking in the lady helping me was on the phone the whole time. Gave me a key to a room... More 

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Hartford
1 review
1 of 5 stars Reviewed November 22, 2013

This business caused a problem with my corporate credit card and for me. I was also told that I reserved a smoking room for four nights, which was far from the truth (always non-smoking) I would sleep in my car before trusting this business. If I have time, I will be going to the BBB.

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2013

Less than clean, poorly maintained and below average room. In a shady area, of the city. Wifi did not work. Staff kind of - sort of, tried to be helpful. In a minimal way? Would not recommend this location.

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