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All 72 San Jose hotels

Hotel Valencia - Santana Row

4.0 of 5 Hotel   |   355 Santana Row, San Jose, CA 95128
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Ranked #12 of 72 hotels in San Jose
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Canadarocks463 Toronto, Canada
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visit Silicon valley several times a year on business and have stayed at several hotels in this area. I have met people at the Valencia for drinks but this is the first time that I have stayed here. Easily my favorite hotel compared to the others.Location location location. Amazing location right on Santana Row so you do not have... More

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Mira, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location in San Jose but the hotel is very average. Restaurant was closed for lunch, decor is pretty basic, I asked for early breakfast and they forgot to bring it. I'm also not sure what's going on when you ask for a taxy because it looks like you have to wait for long to get the taxes they want... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Set up as a extended stay hotel. Nothing here would want me to stay again. Was difficult to find a nice place to eat. Everything in walking distance was your typical fast food restaurant. Upside....beds were comfortable.

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HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for your review. However, I am a little perplexed as we are not an extended stay hotel and there are no fast food restaurants within Santana Row. I would love to talk with you personally to go over your perceptions of the Hotel Valencia and the area. Cordially, Bonnie Best, General Manager More

San Diego, California
Top Contributor
87 reviews 87 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on business...the arrival experience is awful, dank and dark entry off the street into a creaky, dirty old elevator....common areas feel like they came out of Home Depot. Rooms are ok but not great. Workout facility is an afterthought. Breakfast was ok

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Los Gatos, California
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

For Local Bay Area ...this is best choice . 300/ night quite high tag price . Love to put my guests in when they visit Bay Area but wish the price is more affordable . Weekend & holiday is better price when all the Business ppl away .

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London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was fortunate enough to stay at this hotel on a Visit to Northern California! I'm more one for a view of the water, but the balcony room overlooking Santana Row was awesome! Will be coming back for sure when I get the chance!

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New York City, New York
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice room. Great service for the most part. The odd things that made the room not quite right: - no towel bars. I don't like having to reach to the farthest corner to grab a towel out of a basket on the floor. - no light switches near the bed - lighting overall was pretty bad The bar on site,... More

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wanted a quick getaway from the city so we chose Hotel Valencia mainly for the pool, but the whole property definitely exceeded our expectations! Location is right in the middle of Santana Row, so there's a bunch of places to eat/drink/shop nearby. Our king room facing the courtyard/pool was modern and very spacious. FYI - You can hear people... More

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Salt Lake City, Utah, USA
Top Contributor
86 reviews 86 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel situated in a very nice mall. We loved the relaxing rooftop pool and the chic decor. The room was spacious and luxurious, with a nice balcony. My only complaint was that there was some noise at night (the adjacent room's door slamming would cause our headboard to shake, and we could hear the occasional loud car passing in... More

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Cedarburg, Wisconsin
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived at 3pm on a Sunday and all restaurants and lounges on the property were closed. The gentleman who checked us in helped us get appetizers and beverages while waiting for the restaurants to open. Excellent service, even from the kitchen staff. Even though this hotel recently went through a major renovation, rooms are cramped and seem dated (bathrooms),... More

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Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
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Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in San Jose #7 Business Hotel in San Jose #8 Romantic Hotel in San Jose
Hotel Class
Official Description (provided by the hotel)
Hotel Valencia Santana Row is the only hotel located on Santana Row! Our boutique hotel in San Jose, CA is at the center of all the excitement, entertainment, shopping and dining on Santana Row and near the Silicon Valley and Cupertino. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or corporate group or convention. See and be seen at our hip and swanky Vbar or dine in the acclaimed Citrus Restaurant. Hotel Valencia Santana Row invites guest to experience luxury with our 212 rooms and suites and experience exceptional service and surroundings during your stay. ... more   less 
Number of rooms
212

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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