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Hotel Valencia - Santana Row

4.0 of 5 355 Santana Row, San Jose, CA 95128
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Certificate of Excellence 2014
Hotel Valencia - Santana Row
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Hotel Valencia - Santana Row
Hotel Valencia - Santana Row
Hotel Valencia - Santana Row
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533 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris
Top Contributor
73 reviews 73 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 1 week ago

It is difficult enough to find the lobby of the Valencia Hotel, but upon arrival on the 3rd (Lobby) floor, one is greeted by the noise and dust of a major construction/renovation project. The registration was efficient if wooden. I asked about a restaurant in the area and receive a blank stare. The teenagers at the desk were absolutely of... More 

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Dallas, Texas, United States
Contributor
18 reviews 18 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed everything about my room in the Hotel Valencia in San Jose other than the annoying fact that the TV. will just turn itself off every couple of hours. No warning, just poof and it's gone. Right in the middle of a movie or whatever is going on. With my Dish at home, at least it says "no activity,... More 

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Palos Verdes Estates, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel Valencia is located in Santana Row, a small, upscale shopping area with a European feel. The hotel has the same feel, nestled between designer boutiques, bistros, and a Burke Williams ( or for us ladies, paradise.) We have stayed at the hotel 2 times; both times were pleasant and enjoyable. This is a 4 star property striving for... More 

Was this review helpful? Yes 1
Pleasanton, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Gorgeous hotel! The rooms were very clean and modern looking. The balcony was on the smaller side but not a huge deal. Couldn't quite put my finger on the scent but the hotel smelled wonderful. Great, accommodating staff. Minor issues: - Citrus did not live up to expectations. Food was very "meh" - lacked reading content. In south bay, we... More 

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Santa Clara, California
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good 4-star level hotel in the midst of Santana Row. Stayed for one night on a Saturday. Excellent reception - fast, friendly, knowledgable staff. Room charge included a breakfast the next morning via a well prepared buffet in the downstairs restauarant (Citrus). The hotel holds it up as a 'free breakfast', but we all know it is not free... More 

Was this review helpful? Yes 1
Carmel
Top Contributor
50 reviews 50 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a beautiful hotel very large and private. The rooms where good size at least the handicapped rooms.and the mini suits have a outside patio. Has a medium size pool and hot tub. A excellent Restaurant called the 'Citrus' it is very small but they are remolding it right now to make it bigger. It is in the shopping... More 

Was this review helpful? Yes 1
Daytona Beach, Florida
Top Contributor
68 reviews 68 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel Valencia Santana Row is E~X~T~R~A~O~R~D~I~N~A~R~Y! It is the old world Spain decor that captured my attention immediately. It is beautiful. A similar experience as being in a five star hotel in the Dominican Republic. The management and the staff treated me like royalty. Thank you, again.

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Visalia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We chose Hotel Valencia because of its location. Santana Row is one of our favorite places to visit when we're in the Bay Area. This is our first time staying at Hotel Valencia and it was absolutely an excellent experience. It was beautiful and the bed was VERY comfortable. I would like to know what brand, name, type of mattresses... More 

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Union City, California
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very elegant place in the heart of Santana Row. We had a very nice view of Santana Row shopping center, looking at people dressed in different costumes on Halloween night. Room is very cozy, comfortable and has very nice room decor. Staff were very helpful to give directions. Breakfast is exceptional.

Was this review helpful? Yes 1
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear mevenzabat, Thank you for sharing your impressions and experience at Hotel Valencia. We very much appreciate your positive comments. We hope you will have an opportunity to return soon! Cordially, Bonnie Best General Manager More 

Napa, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

Stopped in San Jose to visit the Winchester House and Santana Row. Winchester House was fun; Santana Row is a new urban icon. The Valencia is a great hotel, comfortable room, nice breakfast, friendly staff. The total package creates a very European experience...lively urban neighborhood with great food, entertainment and shopping all within walking range.

Was this review helpful? Yes 1
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear mt1345, Thank you for taking time to share your recent experience at Hotel Valencia and Santana Row! We are very glad you enjoyed your stay and hope you will have an opportunity to return in the future. Cordially, Bonnie Best General Manager More 

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Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
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Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel
Hotel Style:
#4 Luxury Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Business Hotel in San Jose

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