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Hotel Valencia - Santana Row

4.0 of 5 355 Santana Row, San Jose, CA 95128
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Certificate of Excellence 2014
Hotel Valencia - Santana Row
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Hotel Valencia - Santana Row
Hotel Valencia - Santana Row
Hotel Valencia - Santana Row
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543 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Chicago, Illinois
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars NEW

I travel a lot on business and this hotel was a very Pleasant one. It is in a very good location right by a lot of attractions. the rooms are very nice and comfortable and cozy i would definitely stay here again!

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Top Contributor
101 reviews 101 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is excellent and very well located, has several nearby restaurants, and shops and shopping center. There is a Best Buy a few meters. I was on the fourth floor, the room was quiet and very comfortable. Had fridge but did not get to use, there is a gym in the hotel that is on the fifth floor, is... More 

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San Jose
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I live about 15 minutes drive from this hotel. that does not stop me from staying here. I get a room with a view of Santana Row and sit on the balcony and watch the world go by, or on several occasions, watch the San Jose Sharks sign autographs below and get ready for a game. The hotel as all... More 

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Scottsdale, Arizona
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has an excellent location right in the middle of a vibrant shopping and restaurant area of San Jose, California. The rooms are good size, modern and well maintained. Breakfast is included and is excellent. The staff is helpful and tries to make the stay as enjoyable as possible. I consider it an excellent value

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Denver, Colorado
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our stay at Hotel Valencia. It was perfect for my son and I. We were spending time looking at schools and loved the area. The location is perfect where you can walk right outside of the hotel and enjoy great food and great shopping. The work out room was perfect. The breakfast that is included was very nice... More 

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, great location. Rooms are clean,spacious and very modern. There are plenty of restaurant with all different styles of food from Mexican all the way to Mediterranean. There are a lot of shops from clothing to household items. Thus hotel is located within walking distance to everything.

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New York City, New York
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed in their suite. So I'm okay to splurge. In room coffee is 4.00 make it yourself Bottle water in the room 7.00 Dirty linen on bed and bath Noisy rooms facing the back of hotel due to factory exhaust system behind building. DO NOT let them place you in rear if they do demand half off your rate... More 

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Northampton, United Kingdom
19 reviews 19 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel - conveniently located hotel right on Santana Row. It is really close to the Mall has a great pool and gym along with a recently renovated bar area. The only down side to the hotel is the breakfast isn't great - it has limited choice and the breakfast area is often packed.

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Livermore, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, newly refurbished rooms, friendly staff, Facilities are very clean & modern. Check in very straightforward. Have a VVIP rewards, and enjoy getting upgraded every stay at Hotel Valencia. Always a very enjoyable stay at Hotel Valencia. Looking forward to my next visit!!!

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HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Marco, Thank you for your lovely comments regarding our hotel. We very much appreciate the positive comments and that you are a VVIP member and return guest. We hope to see you back soon! Sincerely, Bonnie Best General Manager More 

Windsor, Ont, Canada
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed on business and the hotel can safely boast several points in the "plus" column, including: convenient location in the heart of Santana Row district of shopping and dining, renovated and fairly fresh and clean accommodations, widely varied and satisfying complimentary breakfast, and overall tasty dining and room service. On the "not so wonderful" side of the equation: access... More 

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HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Sophia, Thank you for taking time to provide constructive feedback on your stay at Hotel Valencia. We certainly take all feedback in consideration to improve upon our services. We do hope that overall you enjoyed your stay. Sincerely, Bonnie Best, General Manager More 

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Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
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Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel
Hotel Style:
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
#7 Business Hotel in San Jose

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Bathroom (14)
Hotel & grounds (21)
Room/suite (40)
Pool/beach area (5)
View from room (9)
Dining (4)
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