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Hotel Valencia - Santana Row

Certificate of Excellence
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355 Santana Row, San Jose, CA 95128
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1 room 1 adult
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Hotel Valencia - Santana Row
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631 Reviews from our TripAdvisor Community

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Spartanburg, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location. Restaurants, Bars, Shops all right outside door on beautiful streets that were clean and safe to walk around during all hours of day and night. Staff was very professional. Rooms were spacious and very clean. Easy to get to and in a wonderful part of San Jose known as Santana Row. Nice little courtyard with gas fire places... More 

Helpful?
1 Thank Tarheeltony
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Tarheeltony, Thank you for your lovely comments! We are very glad you enjoyed the hotel and Santana Row. Bonnie Best, General Manager More 

Zionsville, Indiana, United States
Level Contributor
180 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I enjoyed a two night stay here while visiting our sons who live or attend school in the area. The hotel has a great location in the trendy, lively Santana Row area - which is filled with nice shopping locations and great restaurants. Positives: Great Santana Row location, friendly staff, nice courtyard, clean, roomy rooms, free wifi,... More 

Helpful?
Thank MJN63
HVSR, Manager at Hotel Valencia - Santana Row, responded to this review

Dear MJN63, Thank you for your nice comments regarding your recent experience. We are in the final stages of designing a new and feel to the street level lobby. I can't give you a date yet, but hopefully on a future visit you will like the entry a little better! Sincerely, Bonnie Best, General Manager More 

Canton of Geneva, Switzerland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

i always stay in this hotel, the rooms are lovely spacious and very clean. i like buffet in the mrnings in the patio its is very warm. the hotel has great vonference meeting facilities. very easy to deal with the hotel personnal very helpful

Helpful?
Thank KLIMT98
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear KLIMT98, Thank you for your nice comments! Sincerely, Bonnie Best, General Manager More 

Singapore, Singapore
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for business in November and found it perfectly adequate for my needs, with some key areas for improvement. What I liked: - Location, location, location. Right smack in the middle of Santana Row with plenty of food and shopping options right at the door step. - Rooms were quite spacious, if a bit dated. Comfortably furnished with... More 

Helpful?
Thank Maryttan
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Maryttan, Thank you for taking the time to provide feedback on your recent stay. We appreciate constructive feedback in order to continuously improve. One issue that is currently being resolved is the TV. We are in the process of installing new TV's as well as the programming provide and should have completed by April. Again, thank you for your... More 

Los Altos, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at Hotel Valencia numerous times for a quick get away, even though I live only 20 minutes away. It is a PERFECT mini-vacay which energizes me to go back to conquer Silicon Valley life! You have it all right there to feel like you are far way on a real vacation!......awesome dining, shopping, work-out facility, beautiful rooms... More 

Helpful?
Thank Careyesbound
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Careyesbound, Thank you for your wonderful comments regarding your stays at Hotel Valencia and Santana Row! We are delighted you enjoy staying with us and hope to see you back soon! Sincerely, Bonnie Best, General Manager More 

Bayreuth, Germany
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Hotel Valencia is really nice! The style is a vintage, elegant, romantic one. The food is quite good too. The breakfast doesn't offer a big variety in a pretty dark restaurant though. For me as German the bread offer isn't convincing really... Nevertheless it is quite good if you just want to grab a bit of food in the... More 

Helpful?
Thank CachooS
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear ChachooS, Thank you for sharing your experience at Hotel Valencia Santana Row. We hope your travels bring you back our way soon. Sincerely, Bonnie Best, General Manager More 

Little Chalfont, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to this hotel many many times on vacation and for business and it has always been absolutely excellent. The rooms are great, the beds very comfortable and it is right in the centre of the great Santana Row where there is plenty of nightlife and some excellent restaurants. Now been for nearly a year but am going... More 

Helpful?
Thank robchyde
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear robchyde, Thank you for your great comments and great loyalty! We look forward to see you back soon! Sincerely, Bonnie Best, General Manager More 

Rochester Hills, Michigan
Level Contributor
484 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 334 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great as it is located in Santana Row which is shopping area with great restaurant options. Stayed here as company function put us here which wasnt bad thing as found hotel to "boutique" type hotel with character. Rooms: Stayed in room 604 which was nice corner room although was double bed which was odd as just me.... More 

Helpful?
Thank ledezmacjl
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Ledezmacjl, Thank you for sharing your experience for your recent stay. The bed in 604 is a Hotel King which is a similar to a California King -- a little narrower in than regular King bed which may have thrown you off on the size. I have discussed your concern regarding the location of your luggage and am assured... More 

Hong Kong, China
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel - right on Santana Row which is surrounded by food and shopping. Rooms are US sized and well kept. Amenities are basic. The included breakfast is basic and serves the need. Service is high. Only comment is that if you drive, you must valet or park the car behind the hotel in the public car park. They have... More 

Helpful?
Thank nigeldiver
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Nigeldiver, Thank you for your nice comments regarding your stay at Hotel Valencia. Unfortunately, the hotel self parking is in Santana Row but not "under" the hotel. We appreciate your sharing your experience. Sincerely, Bonnie Best, General Manager More 

Miami, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

A great place to stay, do not look further. Spacious, comfortable Rooms, all you will need you will find there. Staff just Great!!!! Breakfast Buffet choices kind of weak for a Hotel like this. Beautifully located, great area to walk to enjoy the city

Helpful?
Thank VITA168
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear VITA168, Thank you for your feedback on your recent stay. We appreciate the time you took to share your experience. Sincerely, Bonnie Best, General Manager More 

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