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BEST WESTERN Lanai Garden Inn & Suites

3.5 of 5 1575 Tully Road, San Jose, CA 95122
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BEST WESTERN Lanai Garden Inn & Suites
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BEST WESTERN Lanai Garden Inn & Suites
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72 reviews from our community

Traveler rating
    15
    27
    20
    7
    3
See reviews for
31
12
6
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Bellflower, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

One little small incident with cleaning lading, I should have had do not disturb sign out, the previous person(S) before me left food in refridgerator and it smelled .bad. Hotel corrected it so I was ok. My Goal was really to get rest after visiting clients all day

Review collected in partnership with Best Western

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burlingame, ca, United States
1 review
4 of 5 stars Reviewed October 25, 2014

It has been remodeled recently and looks very good inside. It's a bear to find off the main street (Tully). Analyzing it, looks like the giant new Highway 101 interchange nearby altered the entrance to this hotel. The entrance is on the side street and hard to spot. Signage for the hotel is hard to spot! The rooms were nicely... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Hope you will stay with when in this area again. More 

Wailuku, United States
1 review
3 of 5 stars Reviewed October 9, 2014

If the neighborhood surrounding doesn't scare you and need someplace to stay with no other options, then this hotel is okay. Overpriced in my opinion, I have stayed at better Best Western's than compared to this one and for cheaper prices too, Spent 120-130 a night (was desperate). There are good places to eat like olive garden about 5 minute... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for your comments. Hotel rates are higher in the Bay area !! More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 16, 2014

This was the last night of our trip and sad to say the worst. I cannot say it was not clean and thankfully the bedding & towels were nice, but all else failed here and it was the most we paid on our whole trip and the worst accommodations. It is badly in need of renovations, did not seem to... More 

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for posting a review about your recent stay.Please accept our apologies for not exceeding expectations. More 

SV
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 8, 2014 via mobile

I stay at a lot of Best Western hotels and this one was a disappointment for several reasons: 1. Just getting to the entrance is a challenge as you have to make an odd left into a business driveway off to the side so GPS will not lead you to the actual entrance that is not on Tully. 2. Even... More 

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lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thanks for writing a review about your recent stay. Apologies that we could not satisfy you. We have started our renovation on 9/15/14 which will be completed in about two weeks. Hope that you will have a better experience next time. More 

1 review
5 of 5 stars Reviewed August 26, 2014

Vey clean hotel! Front desk staff member went out of his way to ensure I got a cup of coffee before leaving on my 6 hour drive back to SoCal. I left prior to the breakfast service, and he went out of his way to get me a cup of coffee and something to eat before I got on the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thanks for writing a review of your recent stay with us. As usual,we try our best to ensure that all our guest have a pleasant experience. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2014

Made late reservations and found a last minute room here at the best western. The Room I got was a suite with a king bed. They are decent and very clean. The beds are the best, very comfortable and warm. I had no trouble going straight to sleep. The bathroom also very clean. Staff where friendly and free breakfast in... More 

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lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for writing a review of your recent stay with us. Have a great day !! More 

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2014

Were very disappointed with our check in experience. Otherwise, this motel is adequate if staying in the San Jose Area for no more than one night. The motel is in an awkward location (next to a mattress store) and not convenient to the most visited places in San Jose.

Review collected in partnership with Best Western

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Hope that we can provide better service in the future. Unfortunately we cannot change our location,this area has become more congested since we opened in 2001. More 

Fontana, United States
1 review
5 of 5 stars Reviewed August 17, 2014

Despite the fact that bay area hotels are very expensive, this hotel is way worth what you pay for. If you do not plan to spend much time in your room or you are on business trips like me and need a good clean safe easy to get in and out of place, this is it!! Friendly staff, good breakfast,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for writing a review about your recent stay with us. Hope you stay with us on your visit to this area. More 

Denver, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

When checking in, asked for a room off the highway (I'm a light sleeper). Was curtly told "we are very busy and have already assigned you a room". The accommodation was the average Best Western, but the room larger than most. The breakfast was the usual fare but the first time I've seen a pancake make at a BW. Check-out... More 

Was this review helpful? Yes
lanaigm, General Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Will make sure that all our staff treat all guests courteously. More 

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Additional Information about BEST WESTERN Lanai Garden Inn & Suites

Address: 1575 Tully Road, San Jose, CA 95122
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Lanai Garden Inn & Suites 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Lanai Garden Hotel San Jose
Best Western San Jose
San Jose Best Western
Hotel Style:
#2 Best Value Hotel in San Jose
#7 Business Hotel in San Jose

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