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BEST WESTERN Lanai Garden Inn & Suites

2.5 of 5
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1575 Tully Road, San Jose, CA 95122
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1 room 1 adult
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BEST WESTERN Lanai Garden Inn & Suites
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134 Reviews from our TripAdvisor Community

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Ontario, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very good overall but pricing is a bit high for the nights. Staff were very good and excellent. Distance to my destination was very good. Price can be better for each night charges. Continental breakfast was excellent, most especially different choices of food served on different days.

Review collected in partnership with Best Western

Helpful?
Thank Anthony I
Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent, convenient spot with great customer service for the business traveler. I searched for an ideal spot online before my trip and did some research before choosing this one. I'm happy it all worked out so well.

Review collected in partnership with Best Western

Helpful?
Thank Anh D
Camarillo, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, the staff are very good at taking care of their guests. My room has been well maintained. I had a great nights sleep. Parking is good. Freeway access is great and there is no traffic noise in the hotel.

Review collected in partnership with Best Western

Helpful?
Thank Jonathan R
1 review
4 of 5 stars Reviewed December 30, 2015

We were enroute to the Central Coast and needed a place to stay near US101. The location was great. Price was good value . We were given a free upgrade to a king suite. The room was spacious, clean and quiet. Just what we needed.

Review collected in partnership with Best Western

Helpful?
Thank V1775XFlindac
1 review
3 of 5 stars Reviewed December 27, 2015

Stayed here because it was located close to our son who lives in the nearby hills above San Jose. The room was fine, the staff was pleasant, breakfast was fine, but the area felt a little "sketchy." Price was high for what was offered. Definitely not a bargain. Probably would not stay here again.

Helpful?
Thank Judy G
Grants Pass, United States
1 review
4 of 5 stars Reviewed December 18, 2015

This hotel just happened to be close to a clinic I was working at. Overall from the time of check-in to check-out the staff were always smiling and helpful. You felt as if they were glad they were there!! Room was clean, bed comfortable and I will plan to stay there again!!

Review collected in partnership with Best Western

Helpful?
Thank Shilah L
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thanks for the nice review. We always try hard to ensure that all guests have a positive experience. More 

Columbia, California, United States
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed December 3, 2015

. . Latina at the counter was nice & informative & suggested a GREAT Mexican restaurant across the street - El Grullense-. . .Room was OK & bed was comfy. . .Nice bathroom & comfy bed for sure. . .Went to bed & and all one can hear ALL NIGHT LONG is LOTSA Road Noise ( not a good sleep... More 

Helpful?
Thank Adrien F
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for writing a review about your recent stay.Please accept my apologies for the disturbance you experienced during the night. More 

Newcastle, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 6, 2015

This property in San Jose is the worst value for the amount charged i have ever encountered at a Best Western Hotel. I am a Platinum Member. I go to many locations. When doing a review I consider price to value received, location and amenities. Most Best Western properties have a good value for the money spent. This Hotel is... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Everett B
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for your time to write a review about your recent stay. Your comments are taken to heart and our apologies for not meeting your expectations. More 

San Jose, United States
1 review
4 of 5 stars Reviewed November 5, 2015

I attended a conference at the SJ Convention Center. The hotel was much less expensive than the ones next to the SJCC. The drive was about 12-15 minutes. I stayed for 2 nights. The hot breakfast was consistent and good. The room was quite. It faced away from Tulley. The bed was comfortable. I had a great night's sleep. I... More 

Review collected in partnership with Best Western

Helpful?
Thank James H
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to write a review about your recent stay. All our staff consistently try hard to provide memorable guest experience. More 

Kaneohe, United States
1 review
4 of 5 stars Reviewed November 5, 2015

Price of the hotel was decent, but the hotel driveway entrance was confusing. The address is on Tully Road but the entrance is on Lanai Avenue. We missed the entrance and had to turn around in heavy traffic to get to the hotel. Room was nice and compact. My one complaint was the noise from the toilet flushing or shower... More 

Review collected in partnership with Best Western

Helpful?
Thank Walden Z
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thanks for your comments about opening breakfast earlier for guest departing before we open, We are in the process of preparing "breakfast to go bags" for early departures. More 

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