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BEST WESTERN Lanai Garden Inn & Suites

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1575 Tully Road, San Jose, CA 95122
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1 room 1 guest
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BEST WESTERN Lanai Garden Inn & Suites
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112 Reviews from our TripAdvisor Community

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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (28)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (26)
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United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a great motel with extraordinarily helpful and friendly staff who were more than willing to go out of their way to ensure good quality customer service. My daughter had even left some clothes behind in our room, and the staff was more than willing to make sure the items were mailed since we were unable to come back... More 

Review collected in partnership with Best Western

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Eureka, United States
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

staff was great, room was clean and bed was soft. I did have a first room that smelled of smoke and ashes in window from last occupant. a change to another room was promptly made and there was no issues with the second room.

Review collected in partnership with Best Western

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Parlier, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Super friendly staff !!! Every staff person I spoke to was easily approachable. Enjoyed our 2 night stay. Will stay here again if in the area. Great location, across the street from chuck-e-cheese and lots of familiar stores up the street.

Review collected in partnership with Best Western

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Parker, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice room for the price.If looking for a hotel that's not overly expensive with average room this is it.Not close to restuarants and recommend having a car.Hotel has interior corridors but surrounding area not to safe is the impression I got.Breakfast was average no waffle maker.

Review collected in partnership with Best Western

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Novato, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Needed a hotel in the south bay due to early client meeting the following day. RATES WERE UNBELIEVABLE. As usual, Best Western came through with a good property in proximity to where I needed to be at a reasonable price. Attentive staff, good parking, and a short drive to restaurants and mall.

Review collected in partnership with Best Western

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S Hutchinson Ks, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This was probably the best BW that we stayed at as after our first stay in one we always looked for a BW first. Also this was the most expensive one that we stayed at, overall it was the finest also, and would recommend it to anyone that is looking for a first class Hotel. As value goes for the... More 

Review collected in partnership with Best Western

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lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

All our staff was pleased to read your kind comments. We strive to provide a great customer experience to all our guests. More 

Yucaipa, United States
1 review
3 of 5 stars Reviewed July 25, 2015

A gem of a hotel in the middle of an area with a high density of homeless people. I wouldn't recommend staying longer than 1 night. The wifi access was terrible in my room, I had to be in the lobby to be online. The freeway was 50 feet from my bedroom window along with all the noise to go... More 

Review collected in partnership with Best Western

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lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to write a review about your recent stay. Your comments are taken to heart,and the issues with be taken care off. Hope to see you again when in this area. More 

Hauula, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2015

When I was checking out this hotel on TripAdvisor it had 3 stars, not deserving of it. The shower head was broken and shooting water all over the bathroom. You needed to use two towels to wipe up the floor after taking a shower. The front desk staff, not helpful or friendly. No information provided on amenities or breakfast. Pool... More 

Review collected in partnership with Best Western

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lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for your review,we do not discriminate against construction workers. More 

Travelers are raving about these San Jose hotels

La Mesa, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 19, 2015

I needed an affordable hotel for a business trip in San Jose in June 2015. I chose this hotel for its distance from where I was doing business. The location isn't the best neighborhood. In some respects, it can be downright scary. However, if you love Vietnamese, Filipino, and Mexican food, you have chosen very wisely as this is located... More 

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Thank you for taking the time to write a review about your recent stay. We hope that you choose to stay with us when in this area again. More 

Whittier, California
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 18, 2015

had a bit of trouble locating it because could not not find a sign until right next next to it but once found it was worth the stay. Very close to SJSU which made it nice. Desk clerks were very helpful and answer all questions about were places were located in San Jose. Breakfast menu was always a bit varied... More 

Was this review helpful? Yes
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review

Your positive comments were well received by our staff. This encourages them to work hard and provide good customer service. More 

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