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Super 8 San Jose Airport/Convention Ctr. Area

2.0 of 5
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1860 The Alameda, San Jose, CA 95126
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Super 8 San Jose Airport/Convention Ctr. Area
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Ranked #48 of 75 Hotels in San Jose
A recent review
4 of 5 stars reviewed 1 week ago
jan_mcardle Paradise, California
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Paradise, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was a very nice, clean hotel with a beautiful large pool and an adjoining Mexican restaurant. It is located in a quiet, safe neighborhood, close to services and shopping. The management was very friendly and accommodating. I would definitely stay there again

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Jeff M, Guest Relations Manager at Super 8 San Jose Airport/Convention Ctr. Area, responded to this review

Dear jan_mcardle, thank you so very much for your wonderful review. We love our hotel, but our team is what makes it special. I am glad that you decided to stay with us and very happy to hear that you had a very good stay and enjoyed near by restaurant and shopping. You are absolutely right, we have a great... More 

Travelers are raving about these San Jose hotels

Pioneer, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 11, 2015

The hotel was clean and the room spacious. My problem was I requested a non-smoking room and it said no smoking, but the room smelled of smoke. It was a hot day and the a/c seemed to be on a timer. It would run a few minutes and stop. I spent several hours monitoring the a/c to try and cool... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Jeff M, Guest Relations Manager at Super 8 San Jose Airport/Convention Ctr. Area, responded to this review

573cheryle, Thank you for choosing the Super 8 San Jose. I am very sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectations and we will use this to retrain our guest service staff to enforce the smoking policy strictly. If this was to brought to our attention we... More 

Sandy, Utah, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 5, 2015

My room was supposed to be non-smoking but it smelled like it was smoked in for years. Other than that, it was generally clean. Continental breakfast was minimal but I can't complain. The neighborhood was nice and quiet. The adjoining mexican restaurant was closed. I walked down the street to Tee Nee Thai - very good food. Free wifi was... More 

Was this review helpful? Yes
Jeff M, Guest Relations Manager at Super 8 San Jose Airport/Convention Ctr. Area, responded to this review

Dear Jared_traveller, Thank you for choosing the Super 8 San Jose. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectation. I understand the frustration in having the smell of smoking in the non-smoking room. If this had been brought to our attention, we could have everything... More 

Oroville, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

My grandson and i stayed there just for one night. Motel was easy to find off the freeway. It was clean overall. The staff was friendly and helpful. Its an older motel so the room was dated but clean. Our bed had a big dip in the middle so it made it somewhat uncomfortable. Cont.breakfast was ok. it had fresh... More 

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Jeff M, Manager at Super 8 San Jose Airport/Convention Ctr. Area, responded to this review

Dear Dagmar A, Thank you for your precious time for reviewing us on Tripadvisor.com. We are pleased that your recent stay at our hotel with your son was satisfactory. We appreciate your comments. We are currently in process to bring in some new beds for all of our rooms. Hope you and your son had a great time at wrestle... More 

Ames, Iowa
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed May 13, 2015

Our room was clean, the check in and staff was friendly and cooperative. The owners were on site to deal with ducks in the pool and they dealt with the issue in a very humane but urgent manner. Great location. A bit pricey for a Super 8. Our daughter stays here regularly and loves it.

Was this review helpful? Yes
Jeff M, Manager at Super 8 San Jose Airport/Convention Ctr. Area, responded to this review

Dear John B, We are very pleased to hear from you that your recent stay with us was very satisfactory. And your daughter stays with us very frequently. We would like to take this opportunity and thank your daughter for being our precious repeat guest. We look forward to seeing you and your daughter very soon. More 

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