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Four Points by Sheraton Cupertino

#13 of 73 Hotels in San Jose
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4241 Moorpark Blvd, San Jose, CA 95129 (Formerly Moorpark Hotel)
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Four Points by Sheraton Cupertino
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Four Points by Sheraton Cupertino
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337 Reviews from our TripAdvisor Community

Traveler rating
    176
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    43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakland, California
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This has been one of my top 5 under the radar hotels in Valley for the past 3 years or so. With that said, let's begin! While you can tell the hotel has started changing with their remodel it isn't as bad as one would think. The changes are visible with the front desk, gym, and rooms with hardwood floors... More 

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Tustin, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel foyer is very inviting and the staff very welcoming. Our room was great- a very comfortable bed and a sofa in the room. Everything was very clean and we really appreciated the coffee maker. We have no complaints- even the location was good- close to restaurants and shops. We will definitely be back. Thank you!

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Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Hello Tricia15461, Thank you for the great review, we always appreciate our guests feedback! More 

Reno, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This is my go-to hotel in San Jose. We have family in Santa Clara and, on our numerous visits to the Bay Area to see the kids, this hotel has become "home" to us- always clean, quiet, comfortable, and reasonably priced. The location is close to shopping and restaurants, is easy to navigate to and from- via freeway or surface... More 

Was this review helpful? Yes
Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Thank you kateinreno for the wonderful review! We strive to make the Four Points your home away from home and it always pleases us to hear when we succeed in doing so. We look forward to seeing you again soon! More 

Los Angeles, California
Top Contributor
86 reviews 86 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here recently on vacation. We visited the Winchester Mystery House which is a couple of miles away and also went to Santa Cruz. Pros: Property was in nice condition. The room had hardwood floors and a nice flat screen tv. The Wi-Fi service was strong. The property had a pool table on the second floor, a nice workout... More 

Was this review helpful? Yes 2
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Cupertino, responded to this review

Thank you for taking the time to review our hotel, we appreciate your feedback. We’re happy to hear that you enjoyed our hotel, the hardwood floors, and various hotel features, such as the pool table, fitness center, and pool! Thank you for the breakfast suggestion, we will be sure to share your concern with the team. We hope to see... More 

Contributor
20 reviews 20 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2015

Location is close to highway. Arrived for a late check in. Staff was very friendly and warmly acknowledged my Starwood status. Facility is undergoing construction, however room was well maintained. Breakfast was very good.

Was this review helpful? Yes 1
Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Thanks for the great review 22mtm! It always pleases me when I see that the staff and the hotel hit the mark with our guests. We strive for perfection and a 5 out of 5 says that we did something right! I would love to see what you think of the hotel once we complete our renovations. Please feel free... More 

Boca Raton, Florida
Top Contributor
63 reviews 63 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 15, 2015

I ended up staying here because I refused to pay the $400/nite rates that the chains were looking for in San Jose. It is a clean hotel. It has a bar and food available. I was there for construction. Many of the rooms on my floor were in the middle of being gutted. To be fair there was never noise... More 

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Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Thank you WorkPlayEat for your review! I am glad to see that the hotel met your needs and we look forward to being able to exceed those needs once we are fully renovated. I am sorry to read about the down grade and would love to make this up to you when you visit the Silicon Valley again. Please feel... More 

Reno, Nevada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2015

We have stayed at this hotel for years and enjoyed it before now, but this time was very different. The noise of hammering and sawing from 9:00 AM till 5:30 PM was disturbing to say the least. The renovation should have started at one end of one floor, but the were doing every other room making the rooms that were... More 

Was this review helpful? Yes 1
Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Hello Sandra, Thank you for your TripAdvisor comments on the Four Points by Sheraton Cupertino (formerly the Moorpark Hotel)! I would have loved to had the chance to speak with you while you were with us, but I hope that you can contact me so that we can discuss your recent stay with us. Our goal is to provide a... More 

South Salem, New York
Top Contributor
104 reviews 104 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 6, 2015

When our camping plans fell through we were stuck without a hotel. My husband picked this one based on location and price. Through out this trip the Four Points hotel was my favorite place we stayed. The staff is extremely friendly. The room was large, up to date, clean, and had the best bedding for sleeping. If we didn't have... More 

Was this review helpful? Yes 2
Top Contributor
70 reviews 70 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 4, 2015

Hotel looks strange with asphalt all around makes location look rundown parking merges into a gas station and parking lots for Applebee's and tony Romanos room was ok. Spacious but furniture was beat up tv remote did not work well. Hated note on phone-local calls $1.50 plus .10 per minute no wifi in room unless you pay. No breakfast unless... More 

Was this review helpful? Yes 1
Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Thank you for your review Emorga! I am glad to see that the service and the room met your expectations while you were with us. I wanted to also let you know that the hotel is still undergoing renovations and within the next 3 months everything in the rooms will be replaced. We hope to see you again once the... More 

Singapore
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed December 18, 2014

Stayed here for twice - once in March 2014 and then Oct 2014. It was still Moorpark Hotel then. It's out of downtown San Jose however there's Tony Roma's & Applebee's within walking distance to the hotel. Unfortunately, the gas station is also located within the same compound. There's Westfield shopping about 3 - 5 miles away for shopping and... More 

Was this review helpful? Yes 1
Charles H, Manager at Four Points by Sheraton Cupertino, responded to this review

Hello TinTinTin, Thank you for the great review! We want to let you know that the hotel that you have grown to like/love is still improving and will only get better! We will be starting our second phase of construction in February and it will completely redesign our rooms and lobby. We look forward to seeing soon! More 

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