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Hampton Inn And Suites San Jose

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55 Old Tully Road, San Jose, CA 95111
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Hampton Inn And Suites San Jose
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Hampton Inn And Suites San Jose
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327 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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SOCAL, United States
4 of 5 stars Reviewed yesterday NEW

First newly decorated HINN property I stayed at. Looking forward to other properties soon. Looks hip and great - they now have bar on the mezz floor - did not get a chance to check out but was busy one night.

Review collected in partnership with Hampton

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Vadodara, India
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

this is a very nice hotel if you want to stay in san jose. mine was a night hault only, so did not visit the city. but than too this is not far and is conveniently located. good property and well maintained and managed.

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Seville, Spain
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The San Jose Hampton Inn has excellent service and location and is good value on weekends, especially. There is nothing reasonably prices in the Bay area but this hotel provides excellent quality. Rooms are large and comfortable and the breakfast varies from day to day and is a great start for a day of sightseeing.

Review collected in partnership with Hampton

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Highlands Ranch, Colorado
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business in the 1st building. There are 2 buildings so can only comment on the building that houses the front desk. Room was fine but the hotel is a bit older and is due for a renovation. Large room and had a nice size sitting area. Hamptons are doing the parking for Diamond members but this hotel... More 

Was this review helpful? Yes 1
El Dorado Hills, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Not sure if we just got the last room, but this one badly needs updating. While the room seemed clean, the furniture and finishes were definitely old and somewhat cheap in nature for a company owned by Hilton that competes with other mid priced similar brands. When opening the curtains we looked out at a blank wall about 10' away,... More 

Was this review helpful? Yes 1
hamptoninnandsuitess, Webmaster at Hampton Inn And Suites San Jose, responded to this review

Dear Guest, I appreciate your comments. I’m very sorry that we failed you when so many others are so satisfied. I apologize for any ways we let you down. Providing a pleasing guest experience is very important to me and I deeply regret that we failed you. I hope you will give us another chance. We’re always working to make... More 

Tokyo, Japan
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at Hampton Inn Suites a number of times around the U.S. We found this hotel to be the cleanest one so far. We had a one bedroom suite and the room was very spacious. The children were able to have their own space while not disturbing the adults. The refrigerator and microwave was a nice touch, however,... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was not bad for an unprecedented location (usually in a more visible location). But not hard to find. We had a suite. The room was a good size and nice room amenities like a refrigerator and microwave. But the floors squeak, the walls are a little thin and the bed was uncomfortable and it was difficult to reach... More 

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hamptoninnandsuitess, Webmaster at Hampton Inn And Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a generally good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of... More 

San Pedro, Belize
1 review
3 of 5 stars Reviewed 2 weeks ago

Made reservations for checking at 1. Normal is 3:00. Showed up at 1:45. The room isn't ready and the housekeepers are on break. I was told that they had nothing written down about early check in request. It took until 2:57 for the room to become ready. I did not make a scene or get upset when we arrived at... More 

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hamptoninnandsuitess, Webmaster at Hampton Inn And Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m sorry we could not honor your early check-in. We cannot always honor special requests, but calling early on the day of your arrival can sometimes make this easier for us. We specialize in providing expert customer service, and I personally apologize that we let you down. Please give us another chance to serve... More 

Sacramento, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Suites to stay,We have used these suites for many years and used all Hilton Suites around the country for over 40 years and out of this country several times especially in Asian Countries No need to worry about the service ,The service will be excellent

Review collected in partnership with Hampton

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Greenwood VIllage
1 review
2 of 5 stars Reviewed 3 weeks ago

Uncomfortable. The web site references a bar and restaurant and there is neither. The furniture is terrible. We had a suite and the pullout sofa was not usable. Wall were bare. HVAC was very noisy. Neighborhood is lousy. Hard to believe this location is part of the Hilton family. Staff was very nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
hamptoninnandsuitess, Webmaster at Hampton Inn And Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

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