It was my first stay at an ESA hotel and it will be the last. My experience was really bad. I booked a non-smoking room and they gave me a smoking room. Moreover the room is not clean up daily, whereas nobody at booking time informed me about this fact. Breakfast is only "grab & go" with a very poor... More

I would recommend this place to anyone coming visiting or living in san jose this is by far the best hotel ive ever stayed at in all of California!!! One of the best things about this place is definitely the customer service and cleanliness

Mitchell did an awesome job making sure we had everything we needed in the room and made sure we were comfortable and now we want to come back for our next stay! I love how each room has its own kitchen. There's all the plates, cups, pots, and all the utensils you need. A good place to make myself feel... More

As a regular business traveler, I opted for this ESA North because it was near to a business I had to visit. Stayed here for only 3 nights but did not feel comfortable at any time. Rooms are clean, but not updated. Only found out next morning, that my window did not close (inch open), so I woke up early... More

The staff were friendly but not so accomodating. When I asked for extra towels (we were playing in a hockey tournament), I was told I would need to bring my dirty ones down to the front desk to get clean ones.... huh? I mistakenly stayed at this hotel, thinking it was the one next to it (Residence Inn - which... More

Good hotel was excellent for me, If you are going for a long time or vacation. It's well located, near to all principal transportation and close to 85 and 101. The service staff was excellent all the time, Rooms were always clean on time, and they always provided nice attention.

I have been staying in this hotel for a long time now. I agree that there are a few things that needs to be changed, I would say this is a good hotel. The staff esp Mitchell, Samir and Veronica(the cleaning lady) do an excellent job. They are very caring, owns responsibilities and above all show commitment to their work.... More

Clean rooms, very friendly staff, well maintained property at a very good value for the area. To all of you with negative comments: obviously you had enough time to concentrate on small, unnecessary things. Do you really think somebody will read a drama-review of 20 pages? Think positive and do not forget you are a guest only :)

I stayed here recently hoping to find a great deal. However $99 rooms are priced that way for a reason. The negatives are old dated looking rooms (although they said this was remodeled recently), mediocre cleaning and no daily room cleaning. They told me to bring my sheets down to the front desk if I wanted them changed. Really? The... More