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Extended Stay America - San Jose - Edenvale - North

2.5 of 5
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6199 San Ignacio Avenue, San Jose, CA 95119
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1 room 1 guest
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Extended Stay America - San Jose - Edenvale - North
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50 Reviews from our TripAdvisor Community

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12
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Phoenix, Arizona
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights and could not believe how filthy and disgusting it was. Trash overflowing in the parking lot trash cans, raccoons and rats running around in the back parking lot, barely free wifi (pay to get any kind of decent service), electrical outlets installed upside down in our room, AC's don't work, rooms are... More 

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Atlanta, GA
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My stay was 7/24-7/26/2015. The exterior of the property was very well maintained, looked very inviting and the front desk staff were very friendly. However, my issues were with the room, 134, itself. The tub backed up twice while I was showering. I reported it to the front desk personally both times. The first time it happened on 7/25, I... More 

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Travelers are raving about these San Jose hotels

1 review
4 of 5 stars Reviewed July 22, 2015

Im staying weeks at a time here and I really enjoy the location. Close to the freeway yet tucked in a quiet tree shaded neighborhood. The staff are professional and very helpful. The rooms are clean and well furnished. The kitchen is capable of providing me with everything to make a homecooked meal. I shop for the week and have... More 

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San Jose, California
1 review
1 of 5 stars Reviewed July 13, 2015

This place is a dump! The room stunk of cigarette smoke and the temperature of the room hovered around 80+ degrees the entire stay! The air conditioning only kicked on for a couple of minutes every 1/2 hour or so. The smoke detectors weren't working and the bathroom fan made hideous noises!

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Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

We stayed at this hotel on Sunday of Memorial Day weekend. We booked it the day of and was able to get a great price. We were in Santa Cruz, but traveled to SJ so we could get a cheaper hotel. Upon arrival I was surprised at how new the building looked. We checked in and were greeted by the... More 

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San Diego, California
1 review
5 of 5 stars Reviewed May 22, 2015

Manager, dressed in sharp red outfit, was helpful when I could not get AC to turn on (my mistake). She dropped what she was doing and helped me. Great customer service!Appreciate this ESA site for my business purposes. I do try and book in the South building as it seems more update and less run-down. A clean room is priority... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 7, 2015 via mobile

Long story short it is a dump! I booked my hotel via Expedia and of course it was over booked. Only room available was a smoking that was so bad you could not sleep in it. We had to sleep in our car and wait till the next day for a room to open up. Whatever you do please do... More 

Was this review helpful? Yes 1
Concord, California
1 review
3 of 5 stars Reviewed March 2, 2015

Rooms were the only thing that we liked at this hotel. Customer service completely failed. First night at around 7:30pm we called for an extra towel and a coffee pot to be delivered to our room. We never received it. Fail. We went down to the front desk 5 different times that night to get it ourselves and the only... More 

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Cape Town, Western Cape, South Africa
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 19, 2015

This hotel feels past it sell by date. The curtains are tired the windows tired and even the staff are tired. I know they advertise a home away from home but this is so basic it feels nothing like home. I don't mind making my own bed - but no trash clearance , no cups in room, changing your own... More 

Was this review helpful? Yes 3
Ocean Springs, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

The lobby was a little shady but I disregarded this because upon checking in, the staff seemed pretty nice. When I made it up to my room I noticed it was kind of hot. No AC or heat working. I was told that there was nothing that could be done. There were only 2 large towels when I checked in,... More 

Was this review helpful? Yes 1
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