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Extended Stay America - San Jose - Edenvale - North

2.5 of 5
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6199 San Ignacio Avenue, San Jose, CA 95119
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Extended Stay America - San Jose - Edenvale - North
Best prices for: 1 room 1 guest
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Ranked #60 of 73 Hotels in San Jose
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45 reviews from our community

Traveler rating
    4
    7
    5
    13
    16
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11
4
1
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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San Diego, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Manager, dressed in sharp red outfit, was helpful when I could not get AC to turn on (my mistake). She dropped what she was doing and helped me. Great customer service!Appreciate this ESA site for my business purposes. I do try and book in the South building as it seems more update and less run-down. A clean room is priority... More 

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2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Long story short it is a dump! I booked my hotel via Expedia and of course it was over booked. Only room available was a smoking that was so bad you could not sleep in it. We had to sleep in our car and wait till the next day for a room to open up. Whatever you do please do... More 

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Travelers are raving about these San Jose hotels

Concord, California
1 review
3 of 5 stars Reviewed March 2, 2015

Rooms were the only thing that we liked at this hotel. Customer service completely failed. First night at around 7:30pm we called for an extra towel and a coffee pot to be delivered to our room. We never received it. Fail. We went down to the front desk 5 different times that night to get it ourselves and the only... More 

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Cape Town, Western Cape, South Africa
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 19, 2015

This hotel feels past it sell by date. The curtains are tired the windows tired and even the staff are tired. I know they advertise a home away from home but this is so basic it feels nothing like home. I don't mind making my own bed - but no trash clearance , no cups in room, changing your own... More 

Was this review helpful? Yes 3
Ocean Springs, Mississippi
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

The lobby was a little shady but I disregarded this because upon checking in, the staff seemed pretty nice. When I made it up to my room I noticed it was kind of hot. No AC or heat working. I was told that there was nothing that could be done. There were only 2 large towels when I checked in,... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Top Contributor
103 reviews 103 reviews
40 hotel reviews
108 helpful votes 108 helpful votes
1 of 5 stars Reviewed January 14, 2015

The hotel is in a nice area, but is one of the worst I have ever stayed in. The lobby was dirty, the rooms very very noisy (fridge, AC) made a lot of noise. The tap was stuck/rusted in the middle, meaning very low pressure for the shower. I would not stay here again.

Was this review helpful? Yes 3
San Jose
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

Everything was nice, need more coffee, though! Sometimes a little noises. Housekeeping should offer towels and soaps more often. Need to have blueberry muffins and maybe bagels and cream cheese for the guests.

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2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 27, 2014

Husband reserved a room this past weekend for 2 queen beds. Get there and told they only have 2 doubles. Ok. Fine, not the end of the world. Tired from a soccer tournament, go up to our room and YIKES! Hairs on the toilet seat, white crusty substance on both desk chairs, ball of pet hair and dander on the... More 

Was this review helpful? Yes 2
Santee, California
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 10, 2014

We called the front desk twice but never received any towels---were told laundry was being done and called a 2nd time and said they were deliver them to us. Ended up the next morning going to the front desk to get them. Grab & go breakfast quite disappointing.... 8:50 am hardly anything left so we approached the front desk---nobody there... More 

Was this review helpful? Yes 2
Temecula, California
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 15, 2014

The place was dirty, smoke detector started beeping at 4:00 am and they were unable to fix it until after I came back from being gone all day and requested they come fix it again...the room smelled terrible as did the hallway. The breakfast was a joke I only saw oatmeal and coffee. I did not like the people that... More 

Was this review helpful? Yes 3
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