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San Jose Marriott

4.0 of 5 301 South Market Street, San Jose, CA 95113
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San Jose Marriott
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for San Jose Marriott
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Laguna Beach, California
1 review
5 of 5 stars Reviewed November 12, 2013

Hotel is hotel at this level , but this front desk team and hotel staff make a difference . One of the few Marriott's today that understands the true business traveler. Good place to do business, great location.

Review collected in partnership with this hotel

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review

Thank you! We are proud of our hosts and we know that only great service can really make an experience memorable. More 

Exton, Pennsylvania
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 9, 2013

On the good side, the hotel is conveniently located but car parking is a problem. Check in was slow, even though it was not a busy time when I arrived. Bar service was poor - the bartender seemed more interested in chatting with certain customers than serving everyone who was waiting. I ordered food at the bar that never arrived... More 

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review

We are sorry you had that experience in our Bar. Your comments are definitely needed for us to improve. More 

Newberg, OR
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2013

The Marriott is the newest of all hotels in the downtown area and nicer than the Fairmont by far. It is centrally located so you can walk to a San Jose Shark game or all the eating establishments. I wouldn't classify this as a romantic hotel but is the hub for all businessmen and it is close to the airport.... More 

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review

Thank you for the great review of the hotel and Arcadia. We appreciate the honest feedback! More 

The Woodlands, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2013

We love staying at this Marriott when we visit family in San Jose. We are Platinum members so we do get treated very well, but so does everyone else we see. There is a nice bar down stairs and you can walk a block or two and find any type of restaurant you want. There is a nice gym and... More 

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review

Thank you so much for the great review. We look forward to your return. More 

Nashua, New Hampshire
Top Contributor
79 reviews 79 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 3, 2013

Just got back from a five day trip here. I was a speaker at a conference at the Convention Center here, so spent most of my time between the two places, which are connected. If you are attending a conference there, it's tough to beat the location, and the hotel is very good for a 3 star hotel. The room... More 

Was this review helpful? Yes 1
joelcosta67, Director of Sales at San Jose Marriott, responded to this review

Roberto we so appreciate the detailed review and we are pleased you had a great stay with us. More 

Sacramento, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

They have nice rooms, good service and very convenient for the convention center. The food was very good and they have a Starbucks on premises. Valet parking was necessary because there is no free parking nearby. Recommended for business travelers.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
joelcosta67, Director of Sales at San Jose Marriott, responded to this review

Lynn thank you for the great review, we are happy you like us! More 

Seal Beach, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2013

The Bed is not comfy. I Woke up with bad back. My work colleague also woke with a bad back. The Lobby is average, nothing special. There are no parking for hotel guest. You have to valet park and the fee is $29 per day. Not happy with parking fee. Room is kinda small. Very noisy due to near the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
joelcosta67, Director of Sales at San Jose Marriott, responded to this review

We are sorry to hear about your disappointment. Downtown locations have limited parking so we actually cannot own spaces, they are leased out and thus we employ a parking service. The rates are driven by the market supply/demand. Our hotel will be doing a complete renovation next year and we do hope you will try us again. More 

the den
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2013

Even on business trips, I try to stay at hotels that are worth the expense. This wasn't worth the high ticket price. At least $20 dollars a day to park. Lobby is below average. Room had obnoxious fan that couldn't be turned off and was very plain and average. Not what I expect for that price.

Review collected in partnership with this hotel

Was this review helpful? Yes
joelcosta67, Director of Sales at San Jose Marriott, responded to this review

We are sorry to hear your disappointment. The market rates in our area are very high due to low supply and high demand. We understand that our hotel is now 10 years old and we agree it is difficult to relate the two. We are doing a complete renovation next summer to continue to remain competitive at the high rates... More 

Reno, Nevada
1 review
2 of 5 stars Reviewed October 29, 2013

We arrived around 5:00 PM on Sunday, October 20, 2013. After checking in we met with an associate in the bar area around 6:00 PM. We had a drink and then ordered food. I was sitting on the cushion seat along the back wall next to an associate and another associate was sitting in a chair across from us. A... More 

Review collected in partnership with this hotel

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joelcosta67, Director of Sales at San Jose Marriott, responded to this review

We take the security and comfort of our guests very seriously. We would like to find out more form you as there was obviously a failure on the part of our security officer to arrive in the bar and your assistance will help us make the necessary improvements to insure this does not happen to another guest. Please contact me. More 

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 27, 2013

I stayed there while I had training in San jose, good location and the rooms are clean with starbucks inside the hotel, good valet parking service expensive though but we had so many issues though 1- receptionist made fun of my wife for no apparent reason 2-house keeping breaking the room on my wife and refusing to get out even... More 

Was this review helpful? Yes 1
joelcosta67, Director of Sales at San Jose Marriott, responded to this review

Thank you or the good review and comments that will help us in training our associates. More 

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Additional Information about San Jose Marriott

Address: 301 South Market Street, San Jose, CA 95113
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#2 Luxury Hotel in San Jose
#2 Business Hotel in San Jose
#4 Green Hotel in San Jose
#10 Romantic Hotel in San Jose
#11 Family Hotel in San Jose

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