The price of this room did not reflect the value of my stay. The rooms are much smaller than the Fairmont and the price was about the same. The hot water in the shower was not consistent and the maid service forgot to leave the breakfast room service request in my room (a big deal when you get back to... More

Just arrived from east coast for a conference. Its 1:30 am local. Was told there was a water break and the only rooms available were suites with pullout sofa. The bedrooms to these suites are being occuppied by other guest. After refusing and making calls to other hotels as well as waking up and having the conference host come downstairs... More

Stayed here on business eight nights in the last month. Nice clean rooms with great ammenities from bath and body works. Staff is always pleasant and more than helpful. Lots of night life and great places to eat near by. Fully equipped exercise area and pool. They even have a basket of apples in the gym area for a snack... More

I stay here often on business, and have found the experience at this hotel consitently great. Fun, active, inviting lobby, clean rooms with good ameneties, and a good location. Restaurants and in-room dining are both very good. The hotel is within walking distance of a variety of restaurants. Also very close to SJC airport. Only criticism is that sometimes valet... More

The Marriott of downtown San Jose is centrally located, close to the airport and public transport. There is also a convenient paid parking garage just next to it. The room I got was spacious and well lit, the only downside being that there were not enough power outlets next to the desk. The only thing that could be improved is... More

Stayed here for 2 nights on business. Price was pretty competitive given the quality of this property. I look primarily for 3 things at an upscale property; options for meals, health club/workout facilities and quality of room/sleep. There is a nice bar in the hotel and an good steakhouse, good upscale "vibe" at both. The workout center had a good... More

Stayed here for two nights in January. Hotel is very clean and the rooms are spacious. Four of us stayed in a double room. The first night our neighbors had a very loud dispute from 2-4 am. We called the front desk to complain and they were very courteous even though we were angry. The next day I spoke with... More

I stayed here in Oct 2011 when I was attending a conference in the connected convention center. The location of the hotel is great-- right in downtown San Jose and walking distance to many bars/restaurants. The light rail stops right outside the conference center, which makes it easy to get around to neighboring areas/Caltrain. The rooms were very modern and... More

I booked 2 rooms and requested connecting rooms, before my arrival I received an email telling me about the ambassador check in due to my rewards credit card. As promised my daughter was able to avoid a huge line during check in. I had to email the staff a few times before arrival and always received a prompt email back.... More