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San Jose Marriott

#10 of 75 Hotels in San Jose
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301 South Market Street, San Jose, CA 95113
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1 room 1 guest
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701 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (701)
  • Mar-May only
    (168)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (190)
  • Dec-Feb only
    (166)
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San DIego
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

It had been about 10 years since I last stayed at this property, so I was interested to see how time had treated it. I needn't have worried. The hotel is being renovated, so everything from the rooms to the common areas are getting a shiny new redo. My newly renovated room was on the 22nd floor and featured a... More 

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Camptonville, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was my second stay here and I wish I could go more often! The hotel service/staff are amazing from valet parking to check in, housekeeping and room service! Very friendly, always helpful! My room was very nice with a super comfy bed and pillows. And quiet, too. I love their soaps and shampoos.... They smell so nice! I had... More 

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Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are so happy to welcome you back to San Jose and it was truly our pleasure to provide you with an exceptional, unforgettable stay. It delights us to know that you enjoyed amazing customer service from our team throughout your time here and that you were pleased with the amenities in our guest rooms. Nothing makes us more excited... More 

Scottsdale, Arizona
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My 3 day stay started with a 28 minute wait at reception at 4PM when no other guests were present. Apparently my room was ready but not inspected and no one could be found to inspect it. Since I had an appointment at 5PM, at the 28 minute mark at reception, I caved and asked for any available room, not... More 

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Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for your candid assessment. Please accept our wholehearted apologies for the delay at check-in, interruption and lack of working phone. We fell short of both your expectations and ours. We are addressing your feedback internally and appreciate you taking the time to review us. We hope you will give us an opportunity to deliver a brilliant stay during... More 

Los Angeles, California, United States
Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 1 week ago

I am more a fan of Boutique hotels, but for a chain hotel this was a good option. Rooms were the standard fair, nothing fancy. Beds were average. The bathroom left a little to be desired, I am not a fan of the plastic tub/shower insert. Room service breakfast came on time and was as expected. The rates were pretty... More 

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Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your review. We appreciate your recognition of our quality and timely room service. While we understand the current rooms did not meet your expectations, we are hard at work on renovations due to be completed in late September. On your next trip to San Jose, we hope that you will allow us... More 

Boston, Massachusetts
Level Contributor
123 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When booking this hotel a couple of weeks ago, I was informed of the renovations being done at the hotel. We didn't see any sign of this; they did their best to not inconvenience their guests. The room was large, what you would expect from a Marriott. The staff were extremely friendly and helpful. The location is perfect for exploring... More 

Was this review helpful? Yes
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for your kind words and positive review, we are so pleased that you had a pleasant, comfortable stay with us! We cannot wait to unveil the results of our renovations in late September and are so glad you did not experience any noise disruptions. It delights us that our team treated you with exceptional customer service... More 

Oakley, California
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are going to attend the San Jose Jazz Festival then the Marriott on Market Street is the one for you. This year it was undergoing renovations, but the staff was superb. The restaurant was great and the bar better. I really appreciate the staff at this hotel! I have been going for years and it is truly a... More 

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Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for taking the time to share your experience with us! We're so happy to hear that you joined us during the San Jose Jazz Festival and that our prime location was a great convenience during your exploration of downtown San Jose. Nothing makes us more delighted than to know that our team provided you with exceptional... More 

Awater, Ca
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for a recent industry conference held in the conference center on the second floor. The conference accommodations were very good. The rooms were comfortable and quiet. There are pleanty of restaraunts and some attractions within walking distance and the Convention Center is attached. Although the room rates were a bit higher that my annual conference is used to,... More 

Was this review helpful? Yes
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are so happy to welcome you to San Jose and thank you for sharing your experience with us. It delights us to know that you had a comfortable, quiet stay and that you were able to conveniently explore downtown San Jose due to our prime location. We truly appreciate your recommendation and, should you return to San Jose again,... More 

San Jose, California
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my guy for a weekend staycation. We just wanted a hotel that is in downtown and close to everything. the room was clean, non-smoking and bed was comfortable. Front Desk was friendly.

Was this review helpful? Yes
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for choosing us to host your fun weekend staycation and we are so happy you had a comfortable, pleasant stay with us! It delights us to know that you enjoyed our convenient location in downtown San Jose and we are beyond pleased that our team treated you professional, friendly customer service. Should you return to the... More 

Bucharest, Romania
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 29, 2015

well, is Marriott, doesn't really disappoint, does it? clean, comfy, good AC, great bed, spatious! it is close to the office and convention center and pretty close to the restaurant area, so it was a great choice. there's a bakery pretty close too, which I loved. Bijorn I think is the name, not sure though. Check in and check out... More 

Was this review helpful? Yes
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Nothing makes us happier than reading great reviews like yours! We appreciate your trust and support in Marriott and are so glad to hear that you had a fantastic, clean and comfortable stay with us in San Jose. It delights us to know that you were able to take advantage of our close proximity to all of San Jose's cultural... More 

Missoula, Montana
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 27, 2015

The hotel is downtown so everything is close by. Only complaint is no airport shuttle which seems to be a more frequent occurrence. Rooms were clean and updated, exercise facility was large and complete. Had breakfast one morning in the hotel restaurant and other than not opening until 6:30, it was very, very good. Definitely worth another stay.

Was this review helpful? Yes
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

It was truly our pleasure to welcome you to San Jose and we are happy to hear that you had a pleasant experience with us. It delights us to know that you enjoyed our clean, comfortable guest rooms and that you were able to try out our fitness center & restaurant as well. Should you visit us again, we also... More 

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