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San Jose Marriott

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301 South Market Street, San Jose, CA 95113
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Best prices for: 1 room 1 guest
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San Jose Marriott
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There are expectations when staying at a Marriott and all were met. Comfy robes and Netflix available in rooms, excellent water pressure and relaxing beds. Super friendly staff. If a lot of people are staying there for various events, there will be a wait for the elevators. WiFi was provided in conference rooms. Overall - great stay!

Was this review helpful? Yes
Bend, Oregon
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have spent months in Costa Rica and one of our highlights is always this hotel. I normally do not go out of my way to recognize employees but there is one that has stuck out and his actions have made us feel genuinely welcome and part of the family atmosphere at this hotel. Erick Herrra Gonzalez at the Antiqua... More 

Was this review helpful? Yes
Westlake Village, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Overall experience has been fine up until our 3rd night here. I left room at 9:00 am and returned back at 8:15 pm to find housekeeping never came? When I called the front desk to ask what happened her reply was "oh sorry- should I send someone now?" For what I spent to stay at this hotel I expect housekeeping!... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

We appreciate that you shared this feedback from your recent visit to our hotel. We are disappointed to hear that you did not enjoy the best experience in customer service and our housekeeping didn’t reflect the standard of attentiveness we pride ourselves in. Thank you for your honest review and we have passed this on to our management to improve... More 

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were put in the Marriot for Wrestlemania Weekend (hotel was chosen by WWE), having said that I would choose to stay there if needed. Location is perfect for the convention centre (Attached to the hotel!), and Downtown SJ. Check in was quick, and we were given our room (ready) before check in time, so even better. The rooms themselves... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for sharing a review of your recent stay with us. We are absolutely ecstatic that you enjoyed our location and its proximity to the convention center, and that check-in was quick and our staff was friendly throughout your stay. We are disappointed to learn about your experience with your hair dryer, but it pleases us that... More 

Kerrville, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel front desk is seriously understaffed. It took us 20 minutes to check in. They also charge for internet! Rooms are nothing special and what top flight hotel charges for internet? We should have stayed at the Hilton.

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

We sincerely appreciate you taking the time to share a candid review of your stay with us. It truly disappoints us to learn about your long wait time at our front desk, and we are addressing these concerns internally. Regarding our internet fees, you may be happy to learn that Marriott Rewards members receive complimentary in-room wifi when the room... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

this is a very classy hotel. Beautiful, large rooms. Dark wood. Incredible food. Wonderful walking trails along gardens with bursting colors. And a golf course. And if all this doesn't entice you the service is perfect. Go. Please.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for sharing a review of your recent stay with us. We are absolutely ecstatic that you enjoyed the aesthetics of your accommodations and had an opportunity to enjoy our on-site dining and explore the surrounding area. In addition, it especially thrills us that our staff was friendly and helpful throughout your stay. Should you return to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was very good the highlights were the heated pool and Jacuzzi situated on the roof on the third floor. It Was immaculatly clean through out. The bad points were the WiFi was not free as you would expect at the price to stay and I had a major problem that they could not help with. Traveling as a... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

We sincerely appreciate you sharing a candid review of your recent stay. We are thrilled that you enjoyed our amenities, including our swimming pool and whirlpool, and that you found our property clean throughout. Regarding our internet fees, you may be happy to learn that Marriott Rewards members receive free internet when the room is booked through marriott.com. We are... More 

Fairfax, Virginia
Top Contributor
111 reviews 111 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean, and I loved the layout of the facility. They had a lot of options for food on the premises and if you have status they have a reception for you. If I was in the area for business again, I would certainly stay here again. They staff was very nice and the rooms were clean an a good... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share a review of your recent stay with us. We are thrilled that you found your accommodations clean and enjoyed the layout of our property. It pleases us that you had an opportunity to enjoy our on-site dining and we are especially happy that our staff was friendly and helpful throughout your stay.... More 

St. Louis, MO
Top Contributor
161 reviews 161 reviews
19 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at the San Jose Marriott in March 2015 for WrestleMania 31. With that said, we did not pick the hotel as it was chosen / booked through WWE for us. We typically do not stay in Marriott’s, so I am completing this review with that in mind. Location: The location in Downtown San Jose was... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for taking the time to share a review of your recent stay with us. We are pleased that you found our location and its proximity to public transportation and all that downtown San Jose has to offer convenient for your needs, and that our staff was helpful and friendly throughout your stay. We sincerely appreciate your... More 

Cary, IL
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference last week. Room was quiet even though it was near the elevators and next to the vending and ice machines. Very convenient to a lot of places to eat. Conference facilities were pretty good.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

We appreciate you taking time out of your day to share a review of your recent stay. It makes us happy to learn that you found your accommodations quiet and comfortable, and that enjoyed our location and its proximity to all that San Jose has to offer. We are also pleased that you had an opportunity to experience our meeting... More 

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