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HYATT House San Jose/Silicon Valley

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75 Headquarters Drive, San Jose, CA 95134 (Formerly Hotel Sierra San Jose - Silicon Valley)
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1 room 1 adult
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HYATT House San Jose\/Silicon Valley
HYATT House San Jose/Silicon Valley
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308 Reviews from our TripAdvisor Community

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Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The front desk was very friendly but their parking is kind of weird you have to go in the garage way around the back which isn't the most convenient. The room is quite small in the bathroom although updated does show its age. On top of that there was a long hair on the shower door and even longer hair... More 

Helpful?
Thank Jonathan S
san jose, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is very good place to stay. They provide good breakfast, free transportation to office/near by places, in-room kitchen, caring staff etc. Good location. Target near this hotel helps for a quick shopping

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Arvind K
1 review
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is near many stores and restaurants within walking distance. The room and lobby are very clean. The room we stayed in had a full size fridge, microwave, dishes/utensils, dish washer, and even a stove! Would stay here again.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jay P
Mike L, Manager at HYATT House San Jose/Silicon Valley, responded to this review

Jay P, Thank you for writing us such a wonderful review of your experience with us in San Jose! We are happy to hear that everything was to your liking, and we look forward to welcoming you back to our hotel on your next trip to the Bay Area. Sincerely, Mike L. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Everything is perfect, except I lost an iPhone charger. I have lived in here three nights, put the charger on the kitchen wall all the time. I asked the house keeper to make my room on 2nd day, and when I was back to hotel on 2nd night, the charger was gone. Therefore the third day morning I told front... More 

Helpful?
Thank Louise W
Pennsylvania, US
Level Contributor
407 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For our Saturday night stay, we were upgraded to a top-floor junior suite. The sitting area and view were nice and unexpected. Bed and linens were quite nice and comfortable. Breakfast was great with made-to-order omelets and a beautiful selection of fruit for the fruit salad. Service at the front desk and in the breakfast area was friendly and professional.... More 

Helpful?
Thank nylady21
Mike L, Manager at HYATT House San Jose/Silicon Valley, responded to this review

Dear nylady21, Thank you for sharing your kind words about our hotel! We are always happy to read reviews like yours, because your experience is what we want all of our guests to experience during their stay with us. I will be sure to let me staff know what a great job they're doing, and we look forward to seeing... More 

plano, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Free wifi, great location, good price, and free breakfast. This is a very difficult combination to find in the South Bay area. The staff is always very friendly and helpful. Quick access to Hwy 101 and 880. Very close to Santa Clara.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Ian C
Brighton, United Kingdom
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful staff. Rooms tired and dated, bar area like a bachelor party every night, more like a work apartment building than a Hotel. Breakfast quality very poor -cramped breakfast area. Disappointing.

Helpful?
Thank Iainthomas39
Miami Beach, Florida
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I enjoyed the hyatt hotel, the front desk staff was fun and friendly at check in. I was upgraded to a suite. Thank you for that hyatt house. The room was amazing lots of room and the bed was super comfortable. The only issue I had was the girl cooking the omelettes I think her name was Carla/ Karla. She... More 

Helpful?
Thank travellife000000
Mike L, Manager at HYATT House San Jose/Silicon Valley, responded to this review

Dear Travellife000000, Thank you for taking the time to review our hotel. At Hyatt, we pride ourselves on our customer service, throughout all channels of the hotel, and I appreciate you bringing this manner to our attention. I will speak with our staff about the importance of engaging with our guests, because it truly does make a difference. However, I... More 

Maine
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This place was very clean and new. It had all of the details from a microwave, hair dryer, fitness room, grilling area, free breakfast. We stayed in the part that was not directly hooked to the main building. We had a bottom floor and it was set up with 2 bedrooms and felt like a small, clean, new apartment.

Helpful?
Thank fawna87
Questions? Get answers from hotel staff and past guests. Ask a question

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One-Bedroom Suite (45)
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