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Dolce Hayes Mansion

Certificate of Excellence
200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
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Dolce Hayes Mansion
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Ranked #5 of 74 Hotels in San Jose
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jason_Warren UK
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520 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

The entrance to the hotel is certainly impressive as you drive up to the front door. It has some history and the large white entrance building contrasts to the surrounding area like an oasis. The rooms, or perhaps I should say apartments, are excellent. I expected the usual double bed in an adequate room however the room I was in... More 

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Brighton
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I had decided to do the Pacific Highway trip, and despite reviewing several hotels in the San Francisco area, they seemed to be at a premium price, and so we thought we would stay a little "out of town". I came across a very reasonable two night stay special at the Dolce Hayes Mansion, and to be... More 

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Basalt, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Our stay was very pleasant at the historic Hayes Mansion. The property is absolutely beautiful. As a plus it is located next to a well-kept public park. The hotel is nestled in a quiet neighborhood. It is near the airport, so planes fly overhead once in awhile, but it didn't bother us one bit. The room was very traditional, but... More 

Was this review helpful? Yes 1
San Jose
1 review
1 of 5 stars Reviewed 1 week ago

Room smelled of cigars and wasn't tolerable. I'm not picky with smells but it was so strong my nose ran and my throat was closing up by morning. I fled my room as fast as I could. Bed seemed short. Room had a serious ant problem. Parking near my room was nearly impossible. TV takes over 45 seconds to change... More 

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for taking the time to submit your review. Please accept my sincere apologies for your experience. I will pass on the items you have outlined to our Housekeeping and Engineering Department. They will investigate and do what is necessary to ensure our standards are being followed. Once again thank you very much for your comments. More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The grounds of this hotel are really beautiful, and the rooms are clean, nice, and elegant. The food is good, and I enjoyed the convenience of the breakfast buffet. I stayed here for an event, so the hotel suited my needs, but overall I didn’t feel there was much value for what you pay. The hotel has a homey, elegant... More 

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The outside of this hotel and entrance was very appealing. There were a couple of issues with the assistance offered by staff. On arrival there are some steps to get into the reception area. One of the members of staff watched me carry my luggage up the steps without offering any help. On departure they had failed to organise the... More 

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Gaspesie quebec
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A very pleasant 10 day stay at this hotel. Warm welcome and friendly staff. Rooms are very comfortable. My sister and I had a parlour room which suited us very well. We each had a TV in our room. We used the fridge to keep cheese and snacks for the day trips we took. Very handy. Coffee in the Keurig... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Collinsville, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel is focused on meetings and events. If you are just traveling on business or pleasure stay somewhere else. No gift shop so if you forget something you have to drive to get what you forgot. Printer did not work in lobby to print out boarding passes for flight. No shuttle service to airport early in the morning. People having... More 

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review. Please accept my sincere apologies for the event that went on until the early morning. We would love the opportunity to undo that memory and leave you a more pleasurable one. Thank you again for your comments. More 

Caledonia, Ontario, Canada
Top Contributor
59 reviews 59 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This building is a long way from being new, the charm and character is really great, the staff went out of their way to ensure the stay there was something to be remembered. Clean rooms, clean building and great food and atmosphere

Was this review helpful? Yes 1
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review. We truly appreciate your wonderful comments. Take care until we see you again. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have always enjoyed staying at this hotel, and are repeat visitors there, but our Valentines Day holiday at Dolce Hayes Mansion was over-the-top brilliant! We were given the Valley Oak room, (AKA, the Presidential Suite) for this two night stay, and it took our breath away! It's more like staying in an apartment than just a room. It has... More 

Was this review helpful? Yes 3
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