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Dolce Hayes Mansion

4.0 of 5 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
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Dolce Hayes Mansion
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Dolce Hayes Mansion
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514 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gaspesie quebec
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

A very pleasant 10 day stay at this hotel. Warm welcome and friendly staff. Rooms are very comfortable. My sister and I had a parlour room which suited us very well. We each had a TV in our room. We used the fridge to keep cheese and snacks for the day trips we took. Very handy. Coffee in the Keurig... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Collinsville, Illinois
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel is focused on meetings and events. If you are just traveling on business or pleasure stay somewhere else. No gift shop so if you forget something you have to drive to get what you forgot. Printer did not work in lobby to print out boarding passes for flight. No shuttle service to airport early in the morning. People having... More 

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Caledonia, Ontario, Canada
Top Contributor
59 reviews 59 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This building is a long way from being new, the charm and character is really great, the staff went out of their way to ensure the stay there was something to be remembered. Clean rooms, clean building and great food and atmosphere

Was this review helpful? Yes 1
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review. We truly appreciate your wonderful comments. Take care until we see you again. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have always enjoyed staying at this hotel, and are repeat visitors there, but our Valentines Day holiday at Dolce Hayes Mansion was over-the-top brilliant! We were given the Valley Oak room, (AKA, the Presidential Suite) for this two night stay, and it took our breath away! It's more like staying in an apartment than just a room. It has... More 

Was this review helpful? Yes 3
The South
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beautiful old historic property but the rooms really do need a refresh. Although absolutely fine and clean hotel standards are now much higher now. However, breakfast was excellent (although boiling water with the tea would be nice..) as was the gym. You do need a car or Uber to get round though and the bell boys really don't have a... More 

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Jonathan A, Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for providing us your open and honest feedback. While we love our history and old world charm we do know that being tucked away from the main part of the city can be a difficult commute. Next time you stay with us please be sure to take advantage of our complimentary shuttle to anywhere within 5... More 

Pasco, Washington
Top Contributor
80 reviews 80 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Driving up to the Dolce Hayes mansion is a beautiful thing and when we pulled into the circular drive two men were there in an instant to open our doors. Very classy. We drove around to the hotel part of the mansion opened the door to our room and discovered a teensy narrow room with a window that looked out... More 

Was this review helpful? Yes 1
San Diego
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We LOVED the setting. I could recommend this as a place to have a fun gathering. Unfortunately our hotel stay was disappointing and there's nothing nearby, so you need to drive a ways to get to anything. MISLEADING MEAL TIME: We thought we'd try the on-site restaurant for breakfast on Saturday morning. The hotel materials say breakfast is served until... More 

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Jonathan A, Manager at Dolce Hayes Mansion, responded to this review

Please accept our most sincere apologies regarding your experience at our property. While we strive to provide exceptional guest service it appears that we fell short with your stay. We would love the opportunity to have you back on property and to provide you with a positive lasting impression. Again, thank you for your feedback. More 

Colorado Springs
Top Contributor
476 reviews 476 reviews
106 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Dolce Hayes setting is beatific, relaxing and unique. The facility itself, including guest rooms, feels a little worn, tired and past its prime. Updating carpet, fixtures (lights & sinks) and furniture would go a long way toward restoring this wonderful hotel to its deserved glory. I really appreciate the proximity of a local park to the hotel - great... More 

Was this review helpful? Yes 2
la
Top Contributor
70 reviews 70 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 20, 2015

This was my second stay here in less than one year and it was as good as the first. Every staff member was friendly, welcoming and helpful. This is a conference hotel really so dinner options are thin - not a problem if you want to drive. Breakfast and lunch are fresh and delicious. The bar menu is also great... More 

Was this review helpful? Yes 1
Jonathan A, Manager at Dolce Hayes Mansion, responded to this review

Thank you for giving us your honest feedback. We are pleased that you enjoyed your second visit with us. It is nice to know that we are your home away from home here in San Jose. We look forward to having you back with us. Cheers! More 

Los Angeles, California, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 14, 2015

The furniture and carpet inside the hotel rooms looks like from the late 90s. Chipped, scarred, just not within the rating of a four-star hotel. The hallway, baseboards, and corners have sheet rock and wood that are chipped, and in desperate need of replacement and repainting. Room service coffee was barely lukewarm, and not worth drinking. Adding insult to injury,... More 

Was this review helpful? Yes 1
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Additional Information about Dolce Hayes Mansion

Address: 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
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Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose
Hotel Style:
#1 Luxury Hotel in San Jose
#2 Romantic Hotel in San Jose
#3 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Best Value Hotel in San Jose

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