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Dolce Hayes Mansion

4.0 of 5 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
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Certificate of Excellence 2014
Dolce Hayes Mansion
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Dolce Hayes Mansion
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507 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs
Top Contributor
470 reviews 470 reviews
105 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Dolce Hayes setting is beatific, relaxing and unique. The facility itself, including guest rooms, feels a little worn, tired and past its prime. Updating carpet, fixtures (lights & sinks) and furniture would go a long way toward restoring this wonderful hotel to its deserved glory. I really appreciate the proximity of a local park to the hotel - great... More 

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la
Top Contributor
68 reviews 68 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay here in less than one year and it was as good as the first. Every staff member was friendly, welcoming and helpful. This is a conference hotel really so dinner options are thin - not a problem if you want to drive. Breakfast and lunch are fresh and delicious. The bar menu is also great... More 

Was this review helpful? Yes 1
Jonathan A, Manager at Dolce Hayes Mansion, responded to this review

Thank you for giving us your honest feedback. We are pleased that you enjoyed your second visit with us. It is nice to know that we are your home away from home here in San Jose. We look forward to having you back with us. Cheers! More 

Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The furniture and carpet inside the hotel rooms looks like from the late 90s. Chipped, scarred, just not within the rating of a four-star hotel. The hallway, baseboards, and corners have sheet rock and wood that are chipped, and in desperate need of replacement and repainting. Room service coffee was barely lukewarm, and not worth drinking. Adding insult to injury,... More 

Was this review helpful? Yes 1
Biglerville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here for 3 nights; wish we could have stayed longer. Enjoyed the pool and sitting out at night in the outdoor seating area. Firepits are a nice touch to sit under the stars drinking a glass of wine. Have to drive to stores and restaurants but it was a really nice way to see the... More 

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review. It is wonderful to hear that you had the opportunity to enjoy some of the great amenities that we offer here at the Dolce Hayes Mansion. The next time you are here please take advantage of our Courtesy shuttle. We will travel to anywhere within a 5 mile radius of the Mansion. Never... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel with very comfy beds. The room was spacious and clean. We origianally booked king room for our anniversary weekend. When we arrived we were notified that there was going to be a highschool formal right below our room. The clerk at front desk was kind enough to move us to a different location into a small suite.... More 

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Fantastic! Great to hear you had a wonderful time and that we were able to be a part of making it great. Take care and thank you very much for your business. More 

San Jose
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

This was our second stay at the Hayes Mansion. Our family wanted a comfortable place to stay as we threw our father his 80th birthday party in San Francisco. We stayed at Hayes as it was a good gathering point for visiting relatives and because we wanted a place with comfortable area's for family to gather and chat. Hayes has... More 

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Was this review helpful? Yes 1
Toronto
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
124 helpful votes 124 helpful votes
1 of 5 stars Reviewed December 21, 2014

The stay began badly with the check-in We arrived with all of our bags with nothing else to do but sit on the porch and wait for the room to be ready. We were told it would be 20 minutes. But when we went back nothing seemed to have happened and when the front desk clerk called housekeeping we could... More 

Was this review helpful? Yes 3
San Martin de los Andes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

This is an ancient mansion restored and working as hotel since several years ago. The place is beautiful, it is next to a park nice for walking. Amenities are good, includes pool and spa. Beds are very comfortable and room space is just adequate. I have stayed there about 4 times already.

Was this review helpful? Yes 1
Jonathan A, Manager at Dolce Hayes Mansion, responded to this review

Thank you for providing us your honest feedback. We are honored to be your home away from home and look forward to you return. Happy Holidays. More 

Honolulu, Hawaii
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 15, 2014

You would not think Dolce was in the middle of suburbia but it is. While inside the estate, you feel secluded. Once outside it feels a little less spectacular. In fact, the view from our room was of a trailer park! We were never able to use any of the facilities. The hours of the bar and restaurant were not... More 

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Norwich, Connecticut
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 9, 2014

I recently attended a conference where about 700 people were attending. I was one of the attendees that stayed at the Hayes Mansion where the conference was being held. I thought the service was excellent. The rooms were clean and comfortable but what impressed me the most was the food and the event catering. They did a fantastic job of... More 

Was this review helpful? Yes 1
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Additional Information about Dolce Hayes Mansion

Address: 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
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Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose
Hotel Style:
#1 Luxury Hotel in San Jose
#1 Business Hotel in San Jose
#2 Family Hotel in San Jose
#2 Romantic Hotel in San Jose
#5 Best Value Hotel in San Jose

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