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Dolce Hayes Mansion

Certificate of Excellence
4.0 of 5
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200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
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Dolce Hayes Mansion
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Ranked #7 of 75 Hotels in San Jose
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
aqua_eyez Riverside, California
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575 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverside, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I really loved staying at the Hayes Mansion. It’s a beautiful historic hotel in San Jose. Don’t go expecting a super modern hotel because it’s not, and that’s part of the charm. I was hoping to stay in the main (old) part of the mansion, but it appears that those rooms are only suites. I had a single king room,... More 

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Was this review helpful? Yes 1
San Jose
2 of 5 stars Reviewed 4 days ago NEW

There is no parking for you if you stay in the back of the hotel. The TV'S cut in and out the whole time we were there, we didn't complain as we had other sources of watching tv. The internet connection isn't the greatest. The rooms were nice, we stayed in a parlor room. We liked it but it was... More 

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Upland, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I usually don't prefer to write reviews since most of time my concerns are handled by the hotel directly. In this case, the hotel has left me no choice since even a manager I believe Andrew couldn't even follow up with me and look into my concerns with my stay. My wife, 2 year old, and our small dog were... More 

Was this review helpful? Yes 1
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for taking the time to post your review. First let me say that I sincerely apologize for your experience. Nothing with your experience seems to have gone well and it is our responsibly to do everything within our power to ensure we make that happen. We missed the mark and created a not so special memory... More 

Milwaukee, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Dolce Hayes Mansion is just a lovely place for a small meeting. It is a beautiful and charming old style hotel. The staff is courteous and friendly and willing to take the time to help guests with special requests. We attended a meeting here in April and were pleasantly surprised by the rooms and the delicious buffet for the meals-all... More 

Was this review helpful? Yes
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

It is great to hear that you had a great experience during your time with us. Thank you very much for your review and wonderful mentions of our staff and amenities we have to offer. Best regards, More 

1 review
1 of 5 stars Reviewed 1 week ago

I hate to write a review since I am usually able to work out my concerns with the hotel. However, in this case the lack of management and customer service at this hotel is non existent so I had to come to these measures. My wife, my 2 year old, and our pup were on a road trip up north... More 

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Please refer to response to review on 7/25/2015 posted by same reviewer. More 

Houston, Texas
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

WOW... You must try this place. It's like living in a luxury mansion. The rooms are very clean, beautiful deco, comfortable and feels like home. The grounds are open with a very pleasant restaurant. The rates were fantastic and I could not find this quality anywhere in San Jose for the price.

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review. It is great to hear that you found us and discovered how wonderful it is to stay at the Dolce Hayes Mansion. We truly appreciate your wonderful comments. Best regards, More 

Paw Paw, Michigan
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

If you love historic buildings and the accompanying stories, this is a great place for a short stay. I enjoyed my stay here because I thought the hotel was beautiful and the service was accommodating and extremely friendly. The rooms, however, cannot escape their age and I did experience a musty smell in my room that also included the bedding.... More 

Was this review helpful? Yes
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review. It is wonderful to hear that you enjoyed your stay. I will make sure to forward your comments to our Executive Housekeeper. Thank you for your suggestions for future our future guests. We take great pride in ensuring that we maintain a safe and secure environment for our guests. My apologies that this... More 

Virum, Denmark
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights and had a great time. We stayed during weekdays where its nice and quit. However, it can be a little noisy and crowded especially around the pool area on weekends. If you are a foreigner I would recommend visiting charming Los Gatos a short drive away. Here you will find cosy atmosphere and excellent... More 

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HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your review and advice on a great place to visit. Los Gatos is a wonderful and charming town. Thank you once again for your time and your business. Best regards, More 

San Jose
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been coming here for years and this time we were celebrating, so we reserved a parlor on the other side of where we typically stay. We love going in summer because it feels like your at a resort. The patio is set up lovely and the drinks and light bites are perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

It is wonderful to hear that we are your choice to get away from it all or to celebrate a special occasion. We are very proud to now know that we are your go to place that you can depend on. Thank you very much for your review. Please give us an opportunity to thank you both in person. Please... More 

Palm Desert,CA
Level Contributor
144 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I totally enjoyed my stay at Dolce Hays Mansion in San Jose. The building is beautiful with lovely grounds and an outdoor restaurant that's relaxing and lovely with heaters and comfortable chairs. The rooms are old fashioned with comfortable beds and plenty of space. It's in a quiet neighborhood. The palms around the property are magnificent with expansive grass and... More 

Was this review helpful? Yes
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for your business and the wonderful review. We truly appreciate all of your great comments. Best regards, More 

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Double Queen Room (49)
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Parlor Suite (56)
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