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Arena Hotel

3.0 of 5 817 The Alameda, San Jose, CA 95120
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Arena Hotel
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Arena Hotel
Arena Hotel
Arena Hotel
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220 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Northern California
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town for a concert and needed a comfortable place to stay. We were surprised by this hotel. The hotel is located just down the street from the SAP center which is a great location if going to a Sharks game or any other event there. The concert we were going to was at the Civic Center which... More 

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Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

The 'undocumented pharmaceutical salesmen' we saw on the way in were quite a turn-off. We are in a non-smoking room, but often smell others nearby smoking other than tobacco products. The electrical outlets in the room sometimes work. The exhaust fan in the bathroom works when it wants to. The fact that the place is severely outdated doesn't even rank... More 

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because our train arrived at 8 p.m. and was a 3 block walk from station to hotel. We had just our carry on luggage and it was ok walk to hotel. Nice neighborhood. The next morning we had Enterprise car rental meet us at hotel to get our rental car. Worked fine. Breakfast was ok- had... More 

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Gilbert, Arizona
Top Contributor
61 reviews 61 reviews
53 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 15, 2015

This place could be a great hotel. But it simply is not. Far from it. 15 years ago when it was last remodeled (my estimate), it probably was quite nice. And it's nothing that a million dollar renovation and some new management could not fix. Let's just say the property has "good bones". From the street, it looks appealing. Except... More 

Was this review helpful? Yes 1
Vancouver, British Columbia, Canada
5 reviews 5 reviews
4 of 5 stars Reviewed January 1, 2015

We stayed here only because of how close it was to the SAP Center. It really was only a 5 minute walk. Front desk staff were friendly and helpful on check in and check out. The hotel is old and dated (in an unintentional charming way) but clean enough. If you know what to expect from a 2.5 star hotel... More 

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Sacramento, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 18, 2014 via mobile

The furniture is old. They don't deserve a 3 star rating. The manager Hong is unsympathetic to the hotel guests. I will NEVER stay at this hotel again. I am also going to write a letter to their corporate office explain in detail why I will not recommend this hotel to anyone in the future.

Was this review helpful? Yes 3
Palm Springs
Top Contributor
140 reviews 140 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 9, 2014

Hotel is in a good location, just west of the SAP in San Jose. My room was looking tired, carpet is old. Bed was comfortable. Bathroom has jacuzzi tub, big enough for two people. Staff were friendly and helpful. Certainly not a destination hotel, but if you need a secure and clean place to stay this will do.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2014

Very close to SAP center and perfect for an overnight stay. When I get a hotel room I don't spend a lot of time in it so I don't mind that the rooms were dated. They were clean, beds were comfortable and it was very quiet. Staff was friendly and parking is free. The whole experience was very comfortable/convenient and... More 

Was this review helpful? Yes 1
Fresno, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

Perfect stay when wanting to walk to the SAP Arena for an event. Can avoid high cost in parking. Check in was expedient and I appreciated the flexibility in leaving my car in their lot for the day, even after check out. Although the rooms could use updating everything was clean. The complimentary warm breakfast was very good with a... More 

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San Jose, California
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

I've stayed here on a few occasions and it is one of a few hotels owned by a small local chain that offers a two person jacuzzi tub. The price is fair and the rooms are nice and clean. Its a great place to go if you want to have a place to just relax and not have to pay... More 

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Additional Information about Arena Hotel

Address: 817 The Alameda, San Jose, CA 95120
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arena Hotel 3*
Number of rooms: 89
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Also Known As:
Arena Hotel San Jose
Arena San Jose

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