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Arena Hotel

817 The Alameda, San Jose, CA 95120
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Arena Hotel
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Ranked #38 of 74 Hotels in San Jose
A recent review
3 of 5 stars reviewed 4 days ago
TorresDeOeste Galicia
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228 reviews from our community

Traveler rating
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    43
    35
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Galicia
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is quite old, hallway's carpet is tatty and old, some parts of it even disappeared. Rooms are spacious and clean but it is true that furniture is basic and quite old. It needs a good refurbishment. I chose it because it was quite cheap and not far from downtown's hotels. Reception desk staff were very kind. Breakfast is... More 

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Boston, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Arena for a business trip earlier in the month. There are a few amenities unique to this hotel that go above and beyond. 3. The sporadic water pressure: Want to take a nice relaxing hot shower? Too bad. 2. The guy who sits outside and asks if you have a phone he can use: I'm sure... More 

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Ukiah, California
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a night here for Bob Seger and the Silver Bullet Band. This place is perfectly located as it's walking distance to SAP Center. In reading other reviews, I'm left wondering if some rooms have been upgraded. Ours was not. Old smell, mattress in sad shape, I don't think I would use the spa-tub based on appearance. We had... More 

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Bay City, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and courteous. Upon checking into the room, you are pleasantly surprised by the cleanliness, fresh smell and amount of room you have. The breakfast in the morning, was like a buffet breakfast, with bacon, eggs, sausage and gravy, the complete works. It was refreshing to stay at a location that takes such pride in their... More 

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Novato, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed @ the Arena Hotel on a recent overnight to see a Sharks game in San Jose. While the room was adequate and clean, it is below average in amenities. The table and chairs were old and scarred. The bed was comfortable, TV was dated, and the jacuzzi tub/shower was difficult to enter due to high sides. The breakfast... More 

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Santa Barbara, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Definititely not 3*. Admitted by manager. Undermaintained. Poor appliances. Pitiful breakfast. Terrible management... Unpleasant experience. One short night was too much. Should be replaced.................:.:::::::::::

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Northern California
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 22, 2015

We were in town for a concert and needed a comfortable place to stay. We were surprised by this hotel. The hotel is located just down the street from the SAP center which is a great location if going to a Sharks game or any other event there. The concert we were going to was at the Civic Center which... More 

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NH
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2015 via mobile

The 'undocumented pharmaceutical salesmen' we saw on the way in were quite a turn-off. We are in a non-smoking room, but often smell others nearby smoking other than tobacco products. The electrical outlets in the room sometimes work. The exhaust fan in the bathroom works when it wants to. The fact that the place is severely outdated doesn't even rank... More 

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 31, 2015

We chose this hotel because our train arrived at 8 p.m. and was a 3 block walk from station to hotel. We had just our carry on luggage and it was ok walk to hotel. Nice neighborhood. The next morning we had Enterprise car rental meet us at hotel to get our rental car. Worked fine. Breakfast was ok- had... More 

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Gilbert, Arizona
Top Contributor
60 reviews 60 reviews
52 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 15, 2015

This place could be a great hotel. But it simply is not. Far from it. 15 years ago when it was last remodeled (my estimate), it probably was quite nice. And it's nothing that a million dollar renovation and some new management could not fix. Let's just say the property has "good bones". From the street, it looks appealing. Except... More 

Was this review helpful? Yes 1
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