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Arena Hotel

3.0 of 5 817 The Alameda, San Jose, CA 95120
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Arena Hotel
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Arena Hotel
Arena Hotel
Arena Hotel
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215 reviews from our community

Traveler rating
    37
    84
    39
    33
    22
See reviews for
39
48
32
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gilbert, Arizona
Top Contributor
61 reviews 61 reviews
53 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place could be a great hotel. But it simply is not. Far from it. 15 years ago when it was last remodeled (my estimate), it probably was quite nice. And it's nothing that a million dollar renovation and some new management could not fix. Let's just say the property has "good bones". From the street, it looks appealing. Except... More 

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Vancouver, British Columbia, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here only because of how close it was to the SAP Center. It really was only a 5 minute walk. Front desk staff were friendly and helpful on check in and check out. The hotel is old and dated (in an unintentional charming way) but clean enough. If you know what to expect from a 2.5 star hotel... More 

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Sacramento, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2014 via mobile

The furniture is old. They don't deserve a 3 star rating. The manager Hong is unsympathetic to the hotel guests. I will NEVER stay at this hotel again. I am also going to write a letter to their corporate office explain in detail why I will not recommend this hotel to anyone in the future.

Was this review helpful? Yes 1
Palm Springs
Top Contributor
140 reviews 140 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed December 9, 2014

Hotel is in a good location, just west of the SAP in San Jose. My room was looking tired, carpet is old. Bed was comfortable. Bathroom has jacuzzi tub, big enough for two people. Staff were friendly and helpful. Certainly not a destination hotel, but if you need a secure and clean place to stay this will do.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2014

Very close to SAP center and perfect for an overnight stay. When I get a hotel room I don't spend a lot of time in it so I don't mind that the rooms were dated. They were clean, beds were comfortable and it was very quiet. Staff was friendly and parking is free. The whole experience was very comfortable/convenient and... More 

Was this review helpful? Yes 1
Fresno, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

Perfect stay when wanting to walk to the SAP Arena for an event. Can avoid high cost in parking. Check in was expedient and I appreciated the flexibility in leaving my car in their lot for the day, even after check out. Although the rooms could use updating everything was clean. The complimentary warm breakfast was very good with a... More 

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San Jose, California
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

I've stayed here on a few occasions and it is one of a few hotels owned by a small local chain that offers a two person jacuzzi tub. The price is fair and the rooms are nice and clean. Its a great place to go if you want to have a place to just relax and not have to pay... More 

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Livingston, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2014

i was a bit apprehensive about this hotel after reading the previous reviews. I was happy with both the cleanliness and condition of the hotel for the price. Check in staff on Friday afternoon were very helpful, but the gentleman on the reception desk when we were checking out, Sunday 26th October, looked at me as though I had 2... More 

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San Jose, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 22, 2014

Again, I like quirky, older properties. I'm a hotel hipster, I want a room with character and good bones. I do not want to stay in filth, and this was a ridiculously dirty hotel. There was no part of the property that felt clean. Every surface I examined was either stained, ripped, or covered in what appeared to be someone's... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 12, 2014

Made reservation online... photos made the hotel look so nice and cozy. Checked in and as soon as the elevator door opened on the 2nd floor, the smell of "Raid" took over all other senses. Smelled it from elevator, til I got to the room. Once inside, the smell was not much better. The linens were damp, the carpet was... More 

Was this review helpful? Yes 3
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Additional Information about Arena Hotel

Address: 817 The Alameda, San Jose, CA 95120
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arena Hotel 3*
Number of rooms: 89
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Also Known As:
Arena Hotel San Jose
Arena San Jose

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