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Extended Stay America - San Jose - Airport

2.5 of 5
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55 E Brokaw Road, San Jose, CA 95112
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Extended Stay America - San Jose - Airport
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Ranked #38 of 73 Hotels in San Jose
A recent review
3 of 5 stars reviewed 2 weeks ago
jramk Hyderabad, India
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56 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hyderabad, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my second review on this hotel , and there is a sea change in the overall experience. My Last stay here was in 2011 for 3 months and my experience was so good that i specifically asked my firm to book here. A lot has changed, and my stay for 30 days in April 2015 was not great.... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Recently in a stay at ESA San Jose Airport I found that for the price it's outrageous for what you get. Everything cost an extra penny, no extended stay amenities included in room price and also no room serice or room cleaning as well. 2nd night found multiple roaches and bugs in room. Afraid of bed begs as well. Be... More 

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Travelers are raving about these San Jose hotels

Huntington Beach, California
Top Contributor
68 reviews 68 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here two nights on business. As a solo female I felt a bit unsafe as I didn't see any females my age, and this is a culturally diverse hotel with thin walls and ceilings as I could hear many different languages spoken loudly all night long. There are many transients loitering around the building and I was not... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

This place was dirty and loud. The room had bugs flying around. The lamps were missing light bulbs and the place had mold. The walls were paper thin and the breakfast was not very good. The room was dirty-hair in the bathtub and dirt on the refrigerator.

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Poncha Springs, CO
Top Contributor
100 reviews 100 reviews
40 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Extended Stay America is on the mid to lower end of the scale when it comes to longer-term hotels. This one is somewhat dated and is due for at least a bathroom renovation. While the lighting was good, It was odd that the shower curtain was about 8 inches longer than the depth of the shower/tub, and I found myself... More 

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San Jose, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice enough inn/hotel to stay for extended period of time while you are in between places for relocation. It has a kitchen in the room and basic kitchen tools are provided by hotel. Cheaper than a similar hotel managed by Hyatt. Breakfast is very basic and less fanciful than other similar inns but that could one of... More 

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Chicago, Illinois
Top Contributor
83 reviews 83 reviews
76 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 6, 2015

TripAdvisor just reminded me that I previously stayed at this hotel in 2013, I had completely forgotten about my past experience! I'm happy to say that my two-night stay last month went much better than my previous one. I love Extended Stay hotels since it feels like I’m in my own little apartment. This room had everything that I needed... More 

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Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 24, 2015

Have been staying at this hotel regularly for almost 10 yrs, so I can give a fairly accurate review. Near airport, fairly quiet, near highways. It has gone from 3 stars to a 2. This is a "suite" hotel with a kitchen so folks like me are planning to stay a few days. They supply the minimum. Now we have... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 16, 2015

I had been in this hotel for 21 days for a business trip. It is a very nice hotel with free wi-fi connectivity ( at high speed), complimentary break-fast (good to start your day with). It also provides you necessary utensils for cooking in your room. Room locations, cleanliness, inside room structure all are good. You will get complimentary shuttle... More 

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Newfolden, Minnesota
1 review
2 of 5 stars Reviewed November 12, 2014

I normally stay at a different hotel when in the San Jose area but I chose this because of the location. I've stayed at Extended Stays in other states and not had any problems. I understand they're a lower price hotel so I don't expect 5 star quality but this was below my expectations. Check-in was flawless and the woman... More 

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