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Hilton Los Angeles / San Gabriel

3.5 of 5 225 West Valley Boulevard, San Gabriel, CA 91776
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Certificate of Excellence 2014
Hilton Los Angeles / San Gabriel
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Hilton Los Angeles / San Gabriel
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287 reviews from our community

Traveler rating
    120
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    30
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    15
See reviews for
75
56
14
99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (77)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (58)
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Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had an overnight in Los Angeles, and wanted to stay in the Chinese neighborhood, so decided upon the San Gabriel area and was very pleased with my choice. This hotel is really nice for the price that I paid and it was a great location for me. The only problem was that when I went to park my car... More 

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terpey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel lobby and rooms were recently, tastefully renovated. However, we had quite a few issues with service during our stay. I called two weeks before to confirm that we could get adjoining rooms and a crib and was told it would not be an issue. Upon check-in I was told that adjoining rooms were not available but we had... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your comments on Trip Advisor and I apologize for the poor service that you received. I do understand that you not receiving the room type that you were promised is highly unacceptable and will cause a great deal of inconvenience for your entire stay with us. I will work with my staff on the way that this... More 

San Francisco, California
1 review
2 of 5 stars Reviewed 6 days ago NEW

I still give it a two star because the location was convenient. I enjoy the cleanliness of the rooms and free WiFi. However, our stay was ruined by a toilet problem. We checked into our room and noticed that the toilet was a slow flushing toilet. From our experience, we thought that maybe hotel toilets are like that. So we... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

I apologize for the incident that happened during your stay with us. There really isn't any excuse for not being able to resolve this immediately and I am working with my staff so that it will not happen again in the future. I was informed by my night supervisor who was able to contact you and to resolve the issue.... More 

Portland, Oregon
1 review
1 of 5 stars Reviewed 1 week ago

I made reservation for my friends to stay in this Hilton hotel for 3 nights. They were from out of country and can not speak English. This is also their 1st time in LA. The hotel gave them a non-smoking room and there was no sign in the room which indicate no smoking. On the 1st night, my friend didn't... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Dear David W. I was sorry to hear about your friends experience at the hotel. We do have a policy of not allowing guests to smoke in our non smoking rooms. The policy is discussed with guests at check-in and we do ask them to sign the registration card acknowledging the policy. It is written in English and Chinese due... More 

Champaign, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying in this Hilton when we visit my mother in Alhambra. The hotel is relatively new. The location is great, within walking distance to excellent restaurants and markets. It is safe to walk around day or night. The hotel staff is very courteous and helpful. We very much enjoy the breakfast food and service. We also noticed... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. It was great to read that you enjoyed the hotel and the surrounding area while visiting your mother. We are in the process of completing various renovations in the hotel and hope to be completed by the end of January. Carl Bolte General Manager More 

Garden Grove, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Compliments to the staff on their service, friendliness, and attention to guests. I would highly recommend this hotel to friends and family as a very comfortable stay with all the ammenities I needed!

Review collected in partnership with Hilton Hotels & Resorts

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your kind words on Trip Advisor and we hope to see you again real soon. Carl Bolte General Manager More 

Richmond, Texas
Top Contributor
118 reviews 118 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here to be close to Rose Parade. The hotel has some renovations going on but caused no problems for us (we stayed on 5th floor). The staff was friendly, helpful and made visit enjoyable. Room was very nice, clean, and comfortable. Breakfast buffet was very good. Nice choice of American and Asian foods. Restaurant staff were very good, accommodating.... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your comments on Trip Advisor. I was happy to read that you enjoyed your stay with us and the various amenities that we added for our Rose Bowl guests. Carl Bolte General Manager More 

Roseburg
Top Contributor
147 reviews 147 reviews
48 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, friends, and I were in town for the Rose Bowl tournament. We were all very pleased with our rooms which were both located on the 6th floor and included WiFi. Before venturing out for dinner, we stopped in the bar and our server/bartender/waiter was Jimmy. He was so friendly and was doing his best to accommodate everyone, but... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your comments on Trip Advisor. I was glad to read that you enjoyed the hotel. I have discussed the evening with Jimmy and we are working on ways to assist him on busier nights. The area that the hotel is located has many Chinese restaurants but it does not have any of the traditional American Restaurants. I... More 

NJ
Contributor
16 reviews 16 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel so that we could be close to Pasadena and the Rose Bowl/Rose Parade. We were about 8-9 miles from the parade route. Perfect. Everything else at this hotel was terrific. We were warmly greeted upon arrival and found the staff always helpful and cheerful. The room was very comfortable. Parking in the back lot of the... More 

Was this review helpful? Yes 1
Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I was glad to read that we enhanced your Rose Bowl experience and that you enjoyed the area surrounding the hotel. I have recognized the need to have breakfast items available for guests who are leaving at 4am. Since it is prohibitive to open the restaurant that early our lobby continental breakfast... More 

Cherry Hill, New Jersey
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I picked this property primarily due to its location -- we were spending 3 days touring the LA area and I wanted to be near the major freeways. This hotel is 2 blocks off one of the major east-west freeways. We were a little put off when we arrived. The hotel is located in a very ethnically asian neighborhood and... More 

Was this review helpful? Yes 2
Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your very kind words on Trip Advisor. I was glad to read that you enjoyed our renovated rooms and that the ongoing construction did not inconvenience you. I am happy to say that the renovation is almost complete and we it should be completed by the end of January. We hope to have you back at the... More 

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Additional Information about Hilton Los Angeles / San Gabriel

Address: 225 West Valley Boulevard, San Gabriel, CA 91776
Phone Number:
Location: United States > California > San Gabriel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Los Angeles / San Gabriel 3.5*
Number of rooms: 80
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Also Known As:
Hilton Los Angeles / San Gabriel Hotel San Gabriel
Hilton San Gabriel
San Gabriel Hilton Hotel

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