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Hilton Los Angeles / San Gabriel

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225 West Valley Boulevard, San Gabriel, CA 91776
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1 room 1 guest
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Hilton Los Angeles \/ San Gabriel
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352 Reviews from our TripAdvisor Community

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Traveler rating
    157
    130
    36
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (100)
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    (92)
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    (86)
  • Dec-Feb only
    (74)
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Great Falls, Virginia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was about 45 min with no traffic from LAX; 15 min to downtown. Check-in was very efficient, courteous, and intelligent. Bottled water was offered right away. Room was clean, but bed too soft; the bathroom was a tub-shower head combo. Fitness center was small for a Hilton; business center in the lobby next to the front desk has... More 

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utah
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is amazing. The room is very large and clean. I am propped up on the fluffy pillows as I write this on their SPEEDY WIFI, which is a must for a business traveller. I stay in hotels 100 nights a year and this will be on my list of favorites. I come to LA frequently and I will... More 

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Los Angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok so this hotel is new and in general decent however my experience overall wasn't great. - Do not use the valet service Its a pure waste of your money as the valet guys are never there. You end up waiting 15 minutes to get your car even if you call in before leaving the room. I tried this twice;... More 

Was this review helpful? Yes 1
Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I apologize for the lack of service that you received from the valet parking and the laundry departments. The overnight parking is $5.00 per day. We are connected to a shopping mall and share the parking with them. Customers that are only staying for a short period of time are not charged.... More 

Moorpark, California
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Did stay at this hotel at the end of June for one night because my best friend's son got married at this location. The ceremony took place at the hotel terrace which is very nice but my good experience stopped here. Our room was very clean and the housekeeper was very friendly. Since we are members of Hilton Honors Club,... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I apologize for the quality of food and the service that you received from my Food and Beverage Department. I have discussed your comments with them and will look into why this happened. I was glad to see that you did have a couple of positive experiences with us and hopefully this... More 

Colorado
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very impressed with responsiveness and friendliness of entire hotel staff. Bed was very comfortable. Hotel is well maintained and attractive. We enjoyed the diversity aspect in regard to the oriental neighborhood of the hotel. Only cons were bathroom lighting a bit dim and sound from hallway when there were children out and about in the early morning. We would certainly... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I was glad the read that you enjoyed the hotel and the surrounding area. Also I was happy to see that you would choose us again if your travels bring you into Los Angeles. Carl Bolte General Manager More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

International standard. Very helpful front desk and I'm so impressed about their going out of the way to help guests. situated in a Chinese settlement but of course Montebello is within close proximity. CVS and a big Chinese supermarket is at walking distance. Adjoining is a nice shopping arcade where a Chinese food Court will help your taste buds. Convenient... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I was glad the see that you enjoyed the service at the front desk and our surrounding area. Hopefully you will stay with us again when your travels bring you to Los Angeles. Carl Bolte General Manager More 

Lakeland, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2015

We were visiting LA area and the Hilton definitely looked to be the nicest hotel for the money. I felt the room prices were very fair and reasonable. Beds were super comfy and room was very nice. Parking was very reasonable as well. That is the main reason we chose the Hilton. The drive is a minimum 30-45 minutes from... More 

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Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I apologize for the condition of your room when you were arrived. I'm glad that my staff took care of it right away. We have brought this to the attention of our housekeeping staff because it shouldn't have happened in the first place. I also apologize for the condition of the restaurant... More 

Los Angeles, United States
1 review
3 of 5 stars Reviewed July 21, 2015

Hilton at San Gabriel : Location is very convenient, nearby shopping malls are easy to get supplies, food, whatever necessary. Room is large enough for family of four. Bedding supplies are sufficient. The drawback is not enough room lighting controls in order not interfering others. Counter supply of bottle water is great, and courteous, but not able to answer some... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I apologize for the condition of your shower curtain and the lighting fixtures in the room. I was glad to read that you enjoyed the area surrounding the hotel and some of the amenities that we offer. Hopefully this will not keep you from returning to the hotel in the future. Carl... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed July 13, 2015

The hotel had everything I expected, my only gripe were the parking spaces. They are very slim and made for small compact cars not SUV's and were not many few but all was good and I would definitely stay here again and I did appreciate the fruit tray on my last night and bottled water.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor. I apologize for the inconveniences that occurred with our parking spaces. Unfortunately it is an issue when someone is trying to parking a vehicle larger than a regular size car. I'm glad that this will not keep you from staying with us again in the future. Carl Bolte General Manager More 

San Francisco, California
1 review
5 of 5 stars Reviewed July 12, 2015

Remodeled & fresh looking. Great location. Good Value. Good customer service. Good experience at hotel bar. Good impression of room services. Convenient location to shopping and restaurants. We have chosen this Hotel in the last 15 years. The Hotel has improved in the last two years. We are impressed with the services and quality of the management. I strongly recommend... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carl B, General Manager at Hilton Los Angeles / San Gabriel, responded to this review

Thank you for your review on Trip Advisor and being a frequent guest at the hotel. We completed our rooms remodel in February and have been getting many favorable reviews. I was glad to read that you noticed the difference. Please come back and see us again on your next trip to LA. Carl Bolte General Manager More 

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