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BEST WESTERN San Dimas Hotel & Suites

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501 W. Bonita Ave., San Dimas, CA 91773
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Best prices for: 1 room 1 guest
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BEST WESTERN San Dimas Hotel & Suites
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134 Reviews from our TripAdvisor Community

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Traveler rating
    90
    34
    6
    4
    0
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59
30
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (36)
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california
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were going to attend the Fairplex located nearby. The hotel was very nice, the price was right....and they had a make to order breakfast! The eggs Benedict were better than many restaurants we have visited. We were there for 3 days and enjoyed every minute.

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear mcpcmp, Thank you for your five star review of our property! We appreciate you leaving such a fantastic review for our breakfast staff and I will make sure to let them know they and their skills have received such high praises. We are so pleased that you were able to thoroughly enjoy your stay with us and we hope... More 

Modesto, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here wile visiting family in San Dimas. Nice location. Every store you might need and food within a 15 minute walking distance or a short drive. I was meeting a friend and she had a long harrowing traffic laden drive. She was a little frazzled and a little early and our room was not ready but the friendly... More 

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Destiny G, Thank you for such a well-rounded review of your most recent stay with us. I am very pleased to hear that our staff was able to help calm your friends' nerves after such a hectic day. The Best Western staff works to go above and beyond satisfactory service and I am glad to hear that they were... More 

United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Everything was there that you would expect from a Best Western. Clean rooms, everything in working order, breakfast, pool, hot tub, business/fitness center and friendly staff. The pool is located in the inside courtyard, visible by every room, only steps away. This is convenient, but noisy when you are trying to sleep. Restaurants are nearby, but not walking distance, as... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Amy T, Thank you for your feedback from your most recent stay with us. Our staff work to keep the hotel property and all the offered amenities readily available to each guest and I am pleased to hear that you were able to benefit from that. Also, thank you for your comments regarding the surrounding area and the accessibility... More 

Davis, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here last night on our way to Legoland. The pool was nice, rooms were clean and comfortable. The service was great and the staff very friendly. The made to order breakfast was nice, but this is where we encountered the Rude Owner. Breakfast was busy and the one short order cook was doing a good job, the food... More 

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Elisa W, Thank you for leaving a detailed review of your most recent stay with us. I am very happy to hear that your family enjoyed the amenities on property. Our staff works diligently in providing exceptional service to each of our guests and I am glad to hear that they were friendly and helpful on your trip. On... More 

Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best Western hotels are always good, but this one exceeded expectations. It is just off the freeway, but the neighborhood is VERY NICE. It is situated in a western-themed area. I felt safe. This hotel also cooks breakfast to order along with continental items. The menu is large including pancakes, waffles, and eggs any way. The only downside is the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Alanteam, Thank you for your review of our property here in San Dimas. We are thrilled to hear how you enjoyed our complimentary breakfast as well as the area surrounding our hotel. Our staff always work to exceed expectations and I will pass on that they did just that. We at the Best Western Hotel & Suites hope to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a very welcoming hotel. From the moment we stepped in the front doors until we checked out, we were happy with our experience. It should be noted that there is not an elevator so if stairs are a problem, make sure you request a ground floor room. They were very accommodating!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Joy E, Thank you so much for such a positive review of our property! I am pleased to hear how accommodating our staff was to you during your stay with us. Our staff strives to provide the highest level of service and I am glad that you were met with that. I also wanted to thank you for your... More 

Baltimore, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Order a special breakfast or take the generic eggs and sausage. Other usual breakfast options. Much better than many hotel breakfasts. Courtyard pool and spa. I would stay again if I got a 1st floor room [I'm 61].

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Laurence M, Thank you for taking the time to review your past stay with us. I am very happy to hear that you enjoyed our complimentary breakfast along with our other amenities provided. We would enjoy having you stay with us again, and will put forth our best effort to accommodate any requests for your room placement. More 

Helena, MT, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a very fine experience here with friendly and competent staff and a room with many amenities. Very comfortable in the very hot weather outside. Room was spacious and met my needs completely. I liked the location of my room as it was near the lobby and also noted that even though the swimming pool was nearby, there was no... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Leatrice L, Thank you for taking the time to write a 5 star review of our property here in San Dimas! I am glad that you were able to find comfort in our rooms and amenities with the hot weather during your stay. Our staff strive to maintain a comfortable and calm atmosphere, so it is very pleasing to... More 

Mesa, Arizona, United States
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Did not have reservations as I mixed up dates, but the staff was very friendly and accommodating. Very clean, quiet room, with comfortable bed & pillows. Would recommend to anyone traveling this way. Nice pool area, and lots of good restaurants nearby.

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jan B, Thank you for providing feedback with regards to your recent stay with us. I am very happy to hear that our staff was able to accommodate you with the reservation mix-up and meet all of your lodging needs. We appreciate your future recommendations and we hope to have you stay with us again soon. More 

Carlsbad, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

The Best Western in San Dimas is a great find. It is extremely clean and comfortable. The staff are very friendly and helpful. The complimentary breakfast is delicious with made-to-order goodies to please everyone! Family friendly!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Robert M, Thank you for taking the time to review our property again. I am glad to hear you were able to take advantage of our complimentary cooked-to-order breakfast while you and your family stayed with us as well as appreciating the cleanliness of our grounds and guest suites. We strive to make each stay as memorable as the... More 

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