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BEST WESTERN San Dimas Hotel & Suites

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501 W. Bonita Ave., San Dimas, CA 91773
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Best prices for: 1 room 1 guest
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BEST WESTERN San Dimas Hotel & Suites
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126 Reviews from our TripAdvisor Community

Traveler rating
    86
    30
    6
    4
    0
See reviews for
53
29
8
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Mesa, Arizona, United States
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Did not have reservations as I mixed up dates, but the staff was very friendly and accommodating. Very clean, quiet room, with comfortable bed & pillows. Would recommend to anyone traveling this way. Nice pool area, and lots of good restaurants nearby.

Was this review helpful? Yes
Carlsbad, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Best Western in San Dimas is a great find. It is extremely clean and comfortable. The staff are very friendly and helpful. The complimentary breakfast is delicious with made-to-order goodies to please everyone! Family friendly!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Robert M, Thank you for taking the time to review our property again. I am glad to hear you were able to take advantage of our complimentary cooked-to-order breakfast while you and your family stayed with us as well as appreciating the cleanliness of our grounds and guest suites. We strive to make each stay as memorable as the... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 4 weeks ago

My coworker and I stayed there for a business trip. On my drive back to San Francisco, I realized that I forgot my pillow on the bed. Called the front lady, and she took my credit card info and promised to send back the pillow soon. I was suspecting that it's going to be a long wait and costly. But... More 

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear ccli6684, Thank you for this five-star review of our property! I am very happy to see that our team was able get your pillow back in the most efficient and frugal way possible to you. The Best Western team here at the San Dimas location constantly strives to meet each of our guests needs and knowing how much you... More 

Hampden,Ma, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our room was clean and ready when arrived . Stayed on the 2nd floor overlooking the pool. It was very Pretty with the gardens and flowers palm trees . Staff friendly .no room issues with TV and plumbing. Free wireless. Came and go easy parking, quiet pleasant stay. We left to travel and stayed a couple nights with Friends and... More 

Review collected in partnership with Best Western

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Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Nigel C, Thank you for taking the time to review our hotel from your most recent trip. We are glad to hear that our property was able to meet all of your lodging needs during your trip, even acting as a "base" while you visited friends. We hope that next time you travel to the San Dimas area we... More 

Prescott, Arizona
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a well run hotel with spacious guestrooms that are very clean. All of the staff were friendly and helpful. The made to order breakfast was a very nice surprise. From omelets, to breakfast sandwiches to eggs benedict, french toast or waffles. What more could you want? The managers reception in the bar/lounge area was another special treat. We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Donna G, We at the Best Western in San Dimas are thrilled at how you enjoyed your stay with us! Our staff work diligently to make the complimentary amenities as enjoyable as possible, so seeing that you were able to benefit from the cleanliness of our rooms to our breakfast and bar is fantastic to hear. Thank you again... More 

La Verne, United States
1 review
5 of 5 stars Reviewed May 17, 2015

Enjoyed room very much. Very comfortable, clean and neat. Easy access, close to restaurants and downtown. I would recommend this hotel to anyone staying in this area. Next time I'm in town I would definitely stay here

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Elaine L, Thank you for your amazing feedback of our property in regards to your recent stay with us at the Best Western in San Dimas. The entire staff had a pleasure in meeting your lodging needs. I am also happy to hear that you were able to enjoy the downtown area by our property as well during your... More 

San Diego, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 3, 2015

Our one-night stay at this San Dimas location proved to be an excellent choice. The property is neat and well-maintained (a worker was touching up some paint on a room's door as we passed by.) The room was large with a desk, couch and free wi-fi. There is a made-to order breakfast as well as the standard toast-cereal-juice selection. The... More 

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Regina M, We at the Best Western want to thank you for your well-rounded review of your stay with us! It is always a pleasure hearing when our guests are able to fully enjoy the amenities we offer and the ambiance we attempt to maintain with the courtyards' garden setting. I also wanted to thank you for your rooming... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

This is a good overall choice for the East LA area. The Hotel is very relaxing and pretty quiet . The morning breakfast is excellent for this price range and the kitchen staff keep the area bright, clean and friendly. I have had a great breakfast every time I have stayed. One time one of the cooks even made fresh... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear derekd465, We appreciate your wonderful feedback for our property, especially from our returning guests. I am very happy to see that you continue to enjoy our complimentary breakfast in the morning, and I want to apologize about the salsa not being available each time you have stayed with us. It was an oversight and I thank you for bringing... More 

gaithersburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Vacation plans - we started at a less expensive hotel, which was terrible all around. Although more expensive, certainly worth every penny. Staff was helpful & friendly. Rooms were clean and comfortable. Breakfast was yummy with some items made to order (included perk). I highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Karen L, Thank you for your five-star feedback of our property! My staff and I are thrilled that you were able to enjoy your vacation in the area. Even though we were not there at the start of your vacation, I am glad that we were able to host you at the end of your stay. Thank you again... More 

Vista, United States
1 review
5 of 5 stars Reviewed April 8, 2015

We chose this hotel because it was near the Rancho Santa Ana Botanical Garden. The hotel was clean, appeared newly remodeled, and the rooms were very comfortable. Our complimentary breakfast was cooked to order and delicious! We enjoyed our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Laura K, We are so happy that you enjoyed your recent stay with us! Thank you for your feedback on your first time staying at the Best Western Hotel & Suites in San Dimas. Our property was completely remodeled just under 2 years ago and I am very glad that you found our rooms comfortable after the remodel along... More 

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