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BEST WESTERN San Dimas Hotel & Suites

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501 W. Bonita Ave., San Dimas, CA 91773
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BEST WESTERN San Dimas Hotel & Suites
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BEST WESTERN San Dimas Hotel & Suites
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113 reviews from our community

Traveler rating
    75
    28
    6
    4
    0
See reviews for
47
25
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
    (113)
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    (26)
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Noblesville, IN
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My son and I stayed here for a bike race that he was doing in San Dimas. The hotel was clean, well-maintained and very nice. The complimentary breakfast was excellent. It was much more than I expected.

Was this review helpful? Yes
Montreal, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

They did not end up fixing a malfunctioning fridge even though I reported it about three different times, plus the fact that I always dropped off my perishable items at the front desk so that I could use the hotel's fridge. The in room WiFi was perhaps the slowest and worst connectivity I have ever experienced in a hotel. I... More 

Review collected in partnership with Best Western

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Redwood City, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed in this hotel several times while visiting our son at school. Everything is always consistent, clean room, decent breakfast, clean exterior, pleasant people, nice area. Will likely stay here again and again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear 991scottd, Thank you for taking the time to review our property and we appreciate your recurring business with us! I am very happy to hear that you have been consistently satisfied with our rooms, breakfast and our staff. Looking forward to seeing you again on your future visits! More 

Arlington, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Pleasantly surprised with this Best Western. Great stay, warm and friendly staff, very clean and comfortable. The surrounding mountain area will blow you away, very serene. We will be back the next time that we are in San Dimas.

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jorge R, Thank you for your five star review! It is good to hear that we were able to exceed expectations and that you were able to enjoy your stay with us. I am also happy to hear that you were able to enjoy the natural backdrop to the San Dimas area as well. We greatly look forward to... More 

San ysidro, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great, hotel, clean, accessible. absolutely odor free. Great breakfast included. The best, Best western, that we have stayed in. Next to some good restaurants, freeway accessible. Definitely we'll stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Reinaldo E, Thank you for setting the time aside to write such a gracious review of our property. I am glad to hear that you were not only able to enjoy what our property offers, but also able to benefit from the area around our property and what Downtown San Dimas has to offer. We look forward to your... More 

Bakersfield, California
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love the company I work for but they often consider price over comfort or amenities before booking a room but this Best Western was the perfect meeting of both worlds. Two words that make me happy in a hotel stay. Clean Bathroom. Three words that also make me happy. Fresh Hot Breakfast. Loved that the room was clean and... More 

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear SusanLaughs, Thank you for taking the time to write a five star review of our property. I am so happy to hear that you found the room and our other amenities offered satisfactory! It was a pleasure hosting your group and I am glad you enjoyed your stay with us. We appreciate all your praise and we hope we... More 

Missoula, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was exceptional and the Hotel was spotless , both indoors and out. I would highly recommend this facility to anyone for any type trip. The pool was exceptionally clean, looked brand new. The walk ways were totally clean and I felt very comfortable walking barefoot.

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Joe S, I am very pleased to hear how excellent your stay with us was! All our departments strive to maintain the property, the courtyard to our guest rooms. Our goals are to exceed expectations of all who stay, allowing them to even walk barefoot! The property was completely renovated within the past few years and hearing you were... More 

Santa Cruz, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

This is not a running water issue the people in the next room wake me up talking in a normal voice. Reception was less than friendly during check in and check out. I would not describe this staff as friendly which does not meet the usual standards of Best Western. It was a nicely appointed room but what does that... More 

Review collected in partnership with Best Western

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Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Maureen M, Thank you for taking the time to complete this review regarding your most recent stay with us. I would also like to apologize on behalf of our staff for not exceeding your expectations and meeting the usual standards you are greeted with when staying at a Best Western property. We will be implementing your constructive feedback and... More 

Anchorage, Alaska
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everything about my stay at the San Dimas Best Western Hotel was excellent -- it was spotless, the service was spot on, and my morning's omelettes superb. Local restaurants offer a variety of choices. I was able to dine well in local restaurants. The location is ideal for my purposes.

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear AK_Big_Guy, Thank you for taking the time out to write a five star review of our property! We are glad to hear how much you enjoyed the hotel and what the area offers for restaurants and other options. Our staff in all departments will also be very happy to hear that we were able to exceed expectations and causing... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After spending several days traveling with our 1 yr old granddaughter, and visiting family we decided to spend a couple of days just relaxing before heading north to Tahoe. The staff was friendly the pool and spa was clean and enjoyable, the breakfast was very good, and there are plenty of good restaurants in the area. Would definitely stay again... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jeff H, I am very happy to hear that you enjoyed your stay with us before your returning trip to Tahoe, and that our staff and amenities were able to add to the desired relaxation you were looking for. We constantly strive to meet all of our guests travelling needs and requests. Thank you for taking the time out... More 

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