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All 5 San Dimas hotels

Extended Stay America - Los Angeles - San Dimas

2.5 of 5 Hotel   |   601 W Bonita Ave, San Dimas, CA 91773
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81%
Ranked #3 of 5 hotels in San Dimas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
edpelczar Henderson, Nevada
  • Reviews (69)
  • Photos (17)
  • Amenities
  • Q&A
  • Room tips (20)
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69 people have reviewed this hotel

Traveler rating
    44
    12
    5
    2
    6
See reviews for
10
6
12
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Azusa, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Trash in the hallways dog poop everywhere.a manager. That doesn't come from behind the front desk to look around.the so called locked doors are broken.people sleeping in the hall ways and the manager. Has changed the so called breakfast. To some granola bars that are so hard I'm afraid. To eat them and some seed filled oranges. ..

Was this review helpful? Yes 1
Henderson, Nevada
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Right when I walked in front door to check in I was greeted with a very accommodating and cheerful receptionist, I'm a picky person and she was able to answer and provide all info I requested about hotel and info of the surrounding area. Shannon went beyond call of duty.

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Vista, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Will be back the people working there are really nice and the beds are comfy and the kitchen in the room was great the place is nice and my family loved the place nice and calm place and the rooms are really nice and the bathrooms are clean the kitchen has everything you need and they even got plates and... More

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San Jose, California
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were in the area for a few days to help relatives move into their new place. The grounds are very nice, and it is very convenient when traveling with a dog. The room was quiet and clean (we did not have maid service during our stay) and the bed and pillows were very comfortable. On the "could be better... More

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Salinas, California
1 review
3 of 5 stars Reviewed June 3, 2014 via mobile

Only one person working front desk. Person left on hour long lunch / dinner break with no coverage / back-up / support. Why can't management back that person up during their employee breaks? Doesn't prove to me that this is the great customer service I've come to expect from this company, nor does it give me the warm feeling if... More

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Pasadena, California
1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

My stay was so nice. Clean room breakfast in the morning what more can you ask for. I'd like to recognize the night front desk associate Andrew he was so helpful in finding me a great room since he noticed priceline gave me a smoking room and I didn't want that thank you again definitely recommending friends to stay here!!!

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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2014

Stayed here for 4 nights while I completed training in Glendora. Hotel is very nice and I slept great. But what sets it apart is the customer service! I called prior to my stay to ask about in room amenities. Was told by a nice desk clerk that all I had to so was ask for a hair dryer when... More

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1 review
5 of 5 stars Reviewed May 12, 2014

I booked the hotel at the last minute, got a great rate and was pleasantly surprised. Staff was overly friendly, hotel was very clean and room large and great location. Across the street from restaurants and shopping. I would recommend and stay again!

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Manager_11525, General Manager at Extended Stay America - Los Angeles - San Dimas, responded to this review

Lori - Thank you for taking the time to write a review of our hotel. I'm glad that we were able to provide you with a clean, spacious room at a great rate. As well, it's great to hear that you enjoyed our friendly staff and our great location during your visit. I will be sure to share your kind... More

Covina, California
1 review
4 of 5 stars Reviewed May 12, 2014 via mobile

I've stayed here many times and have been extremely pleased with each stay. The whole staff always goes above and beyond to make you feel at home. The person who is just bad mouthing the staff must be the lady who walks around in a pink robe.On two occasions this woman confronted me and wanted me to give bad reviews.... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - San Dimas, responded to this review

Thank you for your recent review of your stay. I am so glad to hear that you have enjoyed your stays with us and that you find our staff to provide great customer service. I will be sure to share your kind remarks with our entire team. Thank you again for your feedback. It would be our pleasure to have... More

Azusa, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 8, 2014 via mobile

This place is over priced which they keep raising.it is dirty and the so called maintance man does aabsolutely nothing! The manager and his buddy the maintace man meet in morning to talk loudly and very unkindly about the guests that are paying over $100 a night to stay in this dump.I will be very surprised if this dump stays... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Los Angeles - San Dimas

Address: 601 W Bonita Ave, San Dimas, CA 91773
Phone Number:
Location: United States > California > San Dimas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Los Angeles - San Dimas 2.5*
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Also Known As:
Extended Stay San Dimas
Extended Stayamerica Los Angeles
San Dimas Extended Stay

17 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
104

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