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All 5 San Dimas hotels

Holiday Inn Express San Dimas

2.5 of 5 Hotel   |   485 West Arrow Drive, San Dimas, CA 91773
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Ranked #2 of 5 Hotels in San Dimas
A recent review
4 of 5 stars reviewed 1 week ago
R S Hereford, United Kingdom
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43 reviews from our community

Traveler rating
    21
    15
    5
    1
    1
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15
2
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hereford, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel can be deceiving. From the street view, my impression was that it was truly a hotel - where guests access their rooms from an interior lobby and corridor; not a former motel - where all guest rooms have exterior entries. So you walk inside to reach the lobby for check in, then proceed outdoors to the elevator to... More

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Xiamen, China
Top Contributor
87 reviews 87 reviews
81 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice and well located hotel. Most of the staff were very friendly. Only bad one was when complaining about maid forgetting to clean room one night, the front desk woman never apologized. Other than that, everyone was great. Breakfast not fancy but offered enough choices. Skip the so called eggs though. All the breakfast staff were very friendly and... More

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Spokane, Washington
Top Contributor
81 reviews 81 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 9, 2014

We just stayed here and the hotel is typical for a holiday inn express and it had pretty easy access to highways. The front desk staff at check-in was not very helpfull and almost a little rude. I have since been back in to front desk and other employes have been a little more helpful.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear 420man, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. I'm sorry to see you received service that was less than satisfactory. This is definitely not up to our standards and we... More

Sacramento, California
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 19, 2014

I spent one night and was pleased with my stay and I would again stay at this property. Security of the room was questionable upon my arrival. Lots of positives: - Room was large, comfortable, very clean, carpets clean (no spots). - Small (3 floors) - The lobby and rooms were fresh, no stale or strange odors. - Doorways are... More

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Chicago, Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 2, 2014

I just spent three nights at this hotel while visiting a nearby university with my son. There really aren't many hotels in the vicinity, so I was a bit apprehensive about what we might find. I have to say I was pleasantly surprised. Every single one of the staff we met was very personable and "real". They were interested in... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 12, 2014

I read the reviews and was leery because of the "outside doors", but I needed a place. I was pleasantly surprised by this one. Safety wasn't an issue once I saw what was meant by outside facing doors. All the doors are facing in, towards the pool area, not the exterior of the building ( from where I was anyway).... More

Was this review helpful? Yes 1
Washington, NJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2014 via mobile

In the words of Bill and Ted, "A most excellent and bodacious" hotel! The hot tub was very relaxing. Room was very clean. I always stay here when I am in the area for business. Lots of restaurants and shopping in the area as well. You can't go wrong with the free breakfast either.

Was this review helpful? Yes 1
Folsom, California
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2014

We stayed here over New Year's to attend Rose Bowl parade. We were pleasantly surprised. I had selected this hotel based on reviews from TA. Room was larger than expected with many conveniences such as microwave, small fridge. The complimentary breakfast was great although they could probably use more help as food items, including coffee, we're not always available. I... More

Was this review helpful? Yes 1
Phoenix
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2014

We appreciated the size of the room and location. Furthermore, the front desk staff were outstanding and extremely helpful. We will make this location a destination for all future visits to the area and events.

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Detroit, Michigan
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 5, 2013

Let me start by saying there is nothing wrong with this hotel. The room is clean and pretty comfortable. The staff is very friendly and helpful. But there's nothing here that made me think, I have to stay here each time I'm in this area. The property looks like it was an older hotel that has been updated. The lobby... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear ColeQ, Thank you for taking a moment to share your experience and concerns We are happy you like our staff and comfortable rooms. Please accept our apologies for your less than satisfactory stay and apologize that our hotel property and bathroom cleanliness fell below your expectations. Rest assured that these concerns will be looked into. We do hope when... More

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Additional Information about Holiday Inn Express San Dimas

Address: 485 West Arrow Drive, San Dimas, CA 91773
Phone Number:
Location: United States > California > San Dimas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Dimas 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express San Dimas Hotel San Dimas

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