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Holiday Inn Express San Dimas

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485 West Arrow Drive, San Dimas, CA 91773
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Holiday Inn Express San Dimas
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48 Reviews from our TripAdvisor Community

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Traveler rating
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    16
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (11)
  • Jun-Aug only
    (11)
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    (11)
  • Dec-Feb only
    (15)
All months
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I did not find this hotel to be expensive. We stayed on a Saturday night for $142 plus tax, with our AAA discount. Staff very friendly and accommodating. Three fairly major restaurants within walking distance. Conveniently located right off the freeway so it was super easy to find. Size of the hotel was really nice, not so big you felt... More 

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Glendale, California
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a nicely located Hotel close to Old Town and easy to find. It's very clean and nicely appointed. It's has a all the rooms facing into a central courtyard with a beautiful pool. The Lobby and Breakfast area's are large and the fitness room is excellent. The Staff was very helpful and courteous. Since all the rooms face... More 

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MORENO VALLEY
Level Contributor
383 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice Hotel, but really expensive. I stayed in the middle category of rooms, $160/night. Couldn't get much of a bargain even though I stayed a month. Very nice, roomy rooms. My room had the bedroom separate, included a micro and min fridge at a wet bar. Wifi is embarrassing, they need to change this. CONSTANTLY having... More 

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Hilton Head, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

Check in and breakfast with Vanessa were very nice and my room was spacious and very clean. Housekeeping was great and very freindly (can't remember the ladies name that came back to finish my room on Sat. she is a great person to have on your staff.) Samuel at the desk was always helpful and the breakfast was always well... More 

Was this review helpful? Yes 1
Henderson, Nevada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 18, 2015

We especially like the location of the hotel. It is in an area where you could dine and get a drink. Our room was on the second floor with a large window facing the pool facing the pool area. It was clean, nothing really special except a sofa sleeper, microwave and a fridge in the room. They have complimentary continental... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear gnzm, Thank you for taking time to leave a review of our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. We look forward to welcoming you back to our establishment. Once... More 

Hereford, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel can be deceiving. From the street view, my impression was that it was truly a hotel - where guests access their rooms from an interior lobby and corridor; not a former motel - where all guest rooms have exterior entries. So you walk inside to reach the lobby for check in, then proceed outdoors to the elevator to... More 

Was this review helpful? Yes 1
Xiamen, China
Level Contributor
99 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed September 22, 2014

A nice and well located hotel. Most of the staff were very friendly. Only bad one was when complaining about maid forgetting to clean room one night, the front desk woman never apologized. Other than that, everyone was great. Breakfast not fancy but offered enough choices. Skip the so called eggs though. All the breakfast staff were very friendly and... More 

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Spokane, Washington
Level Contributor
495 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
3 of 5 stars Reviewed August 9, 2014

We just stayed here and the hotel is typical for a holiday inn express and it had pretty easy access to highways. The front desk staff at check-in was not very helpfull and almost a little rude. I have since been back in to front desk and other employes have been a little more helpful.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear 420man, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. I'm sorry to see you received service that was less than satisfactory. This is definitely not up to our standards and we... More 

Sacramento, California
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 19, 2014

I spent one night and was pleased with my stay and I would again stay at this property. Security of the room was questionable upon my arrival. Lots of positives: - Room was large, comfortable, very clean, carpets clean (no spots). - Small (3 floors) - The lobby and rooms were fresh, no stale or strange odors. - Doorways are... More 

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Chicago, Illinois
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 2, 2014

I just spent three nights at this hotel while visiting a nearby university with my son. There really aren't many hotels in the vicinity, so I was a bit apprehensive about what we might find. I have to say I was pleasantly surprised. Every single one of the staff we met was very personable and "real". They were interested in... More 

Was this review helpful? Yes 1
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