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All 18 San Clemente hotels

Comfort Suites San Clemente

2.5 of 5 Hotel   |   3701 S. El Camino Real, San Clemente, CA 92672
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Ranked #11 of 18 Hotels in San Clemente
A recent review
5 of 5 stars Reviewed June 11, 2014
Jaime M Margate City, New Jersey
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190 reviews from our community

Traveler rating
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    58
    37
    17
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Suites San Clemente
See the most recent reviews
Chandler, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 24, 2014

This comfort suites hotel is not close to much! Off the freeway but too far from beach and San Clemente main area. The hotel has obviously gone through upgrades but I don't think it was worth the $170 we paid with AAA discount! There is no place to hang towels in the bathroom, the air conditioner is literally 12" away... More

Was this review helpful? Yes 2
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Margate City, New Jersey
1 review
5 of 5 stars Reviewed June 11, 2014

I put a call out to Comfort Suites requesting a service. I had the absolute pleasure of speaking with Armando. He hands down gave the BEST customer service I have ever had. When you stay somewhere, cost, comfort and location are not the only important things to look at. Customer Service is the core of an establishment. If you have... More

Was this review helpful? Yes
Armando B, General Manager at Comfort Suites San Clemente, responded to this review

Dear Jaime, Thank you for taking the time to give a a Big Shout out here at the Comfort Suites San Clemente CA. I am thrilled that we could accommodate you for this fathers day weekend! Thank you for giving us a try! I'm so pleased to hear we scored so highly in your book. We have just finished our... More

Los Angeles
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

We have stayed here at least once a year for the past few years, for surf trips to San Onofre. Personally, I didn't have a problem with the old hotel, but the upgraded rooms are nice. It appears that the place is being remodeled slowly (our hallway had brand new carpet) but there was no construction noise to disturb us.... More

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Pewaukee, WI
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 13, 2014

So, what to say here. Well, first, you are no where close to the water. Second, the picture is misleading in that in front of the hotel there is a road then a freeway. So, the location is not all that grand, and honestly (although I am not too sure about this) it appears to be in kind of a... More

Was this review helpful? Yes 1
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to write your review about are hotel online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are surprised to read your review. We are still renovating but our second and third floor are 100% done. New furniture and brand new rooms The... More

Pewaukee, Wisconsin
Top Contributor
73 reviews 73 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 27, 2014

If you can overlook the remodeling that is going on, this isn't too bad of a place to stay. I have to admit that as soon as we walked into the lobby I had second thoughts. And even more so when we got into our room. Especially when I looked at Trip advisor and saw more recent negative reviews. We... More

Was this review helpful? Yes
Armando B, General Manager at Comfort Suites San Clemente, responded to this review

Thank you for taking the time to write us a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Ottawa, Ontario, Canada
Top Contributor
108 reviews 108 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed April 22, 2014

DO NOT STAY AT THIS HOTEL UNTIL YOU CONTACT MANAGEMENT: My wife and I have stayed at this location before and been satisfied. However, on this occasion, we were more than disappointed. THIS HOTEL SHOULD NOT HAVE BEEN OPEN TO THE PUBLIC DURING OUR STAY ! Further, no discount was offered for all the inconvenience guests had to put up... More

Was this review helpful? Yes
Armando B, General Manager at Comfort Suites San Clemente, responded to this review

Dear Don, Thank you for taking the time to write your review about are hotel online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We understand that you had several problems with us during our renovations. We have dropped the ball in giving you the best experience possible, we have read... More

Las Cruces, New Mexico
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2013

Lovely location, very clean and nice!! We were on the road and called for reservations, and Armando the manager did advise us that they were in the middle of renovating the rooms. I need a handicapped room and he had one for us. He was very polite and friendly and advised us again that they were in the middle of... More

Was this review helpful? Yes 1
Surprise, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 4, 2013 via mobile

What a joke!!!!! Stayed at this dump 2 nights in Room 104---never stayed in such a ghetto hotel in my ENTIRE LIFE...Motel 6 looks like the 4 Seasons compared to this dive!! 12 x 12 pillows----NOT BED SIZE LIKE ALL HOTELS, room stank with fowl odor, horrible customer service. No way to walk to beach because the 5 freeway separates... More

Was this review helpful? Yes 3
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More

Neptune Beach, Florida
2 reviews
4 of 5 stars Reviewed October 23, 2013

General manager Armando and his awesome staff made my stay a 10 out of 10. The customer service is top rank. Breakfast (free) is super with a self service waffle iron, eggs, bacon or sausage, an assortment of fruit and pastries, yogart and coffee. The location is great with nature trails and a world class surfing beach (Trestles) all within... More

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Ramsey, mn
1 review
5 of 5 stars Reviewed October 10, 2013

Armendo the manager is all about providing outstanding customer service. Just let him know what you need and he will go above and beyond to exceed your expectations. Room was sparkling clean and comp breakfast tasty and plentiful. Hotel location is in prime for access to trestles surfing breaks and Camp Pendleton. Armendo and Comfort Suites get a perfect 10... More

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

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Additional Information about Comfort Suites San Clemente

Address: 3701 S. El Camino Real, San Clemente, CA 92672
Phone Number:
Location: United States > California > Orange County > San Clemente
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites San Clemente 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites San Clemente Hotel San Clemente
San Clemente Comfort Suites

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