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Comfort Suites San Clemente

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3701 S. El Camino Real, San Clemente, CA 92672
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Comfort Suites San Clemente
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196 Reviews from our TripAdvisor Community

Traveler rating
    52
    61
    38
    17
    28
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74
54
14
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Suites San Clemente
See the most recent reviews
St. George, Utah
Top Contributor
68 reviews 68 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 2, 2014

The hotel is directly adjacent to a major highway. The beach is a considerable walk from the hotel. Staff were friendly and helpful but the hotel was no were near a $200 per night place. Some renovations were made but the air conditioner was from the 70s. Could not determine what was worse. The harley sounding air conditioner. The constant... More 

Was this review helpful? Yes 2
Tucson, Arizona
Top Contributor
55 reviews 55 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 21, 2014

We had an unexpected trip we were required to make to San Clemente. Looking at hotels in the area on short notice showed that the average nightly rates were more than we had expected. Since this is the middle of summer season, out of town surfers, tour busses, and tourists had a significant head start in booking places, and we... More 

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Greenville, North Carolina
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

The Location was Great! The service was Super! We enjoyed our stay! Our room was fantastic newley remolded. 17 minute walk to Tressels Beach not crowded at all the beach is Fantastic! Several restarunts close! Enjoyed the surfers! The only down side the pool was a little dirty!

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Brielle, New Jersey
1 review
5 of 5 stars Reviewed June 25, 2014

Took a high school surf team from NJ to this hotel for the very first time and it was PERFECT! The location cannot be beat as they were able to skateboard right to Uppers and Lowers. Armendo was an amazing host and he made sure everything went smoothly for our large group of 27. Rooms have just been re-done and... More 

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, We are so excited for our perfect score here at the Comfort Suites San Clemente CA.We Thank you. We love to hear that our guest enjoy our newly renovated lobby new brand rooms staff and all the amenities we have to offer. Next time you are in the area give us a ring we would love to see... More 

Chandler, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 24, 2014

This comfort suites hotel is not close to much! Off the freeway but too far from beach and San Clemente main area. The hotel has obviously gone through upgrades but I don't think it was worth the $170 we paid with AAA discount! There is no place to hang towels in the bathroom, the air conditioner is literally 12" away... More 

Was this review helpful? Yes 2
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these San Clemente hotels

Margate City, New Jersey
1 review
5 of 5 stars Reviewed June 11, 2014

I put a call out to Comfort Suites requesting a service. I had the absolute pleasure of speaking with Armando. He hands down gave the BEST customer service I have ever had. When you stay somewhere, cost, comfort and location are not the only important things to look at. Customer Service is the core of an establishment. If you have... More 

Was this review helpful? Yes
Armando B, General Manager at Comfort Suites San Clemente, responded to this review

Dear Jaime, Thank you for taking the time to give a a Big Shout out here at the Comfort Suites San Clemente CA. I am thrilled that we could accommodate you for this fathers day weekend! Thank you for giving us a try! I'm so pleased to hear we scored so highly in your book. We have just finished our... More 

Los Angeles
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

We have stayed here at least once a year for the past few years, for surf trips to San Onofre. Personally, I didn't have a problem with the old hotel, but the upgraded rooms are nice. It appears that the place is being remodeled slowly (our hallway had brand new carpet) but there was no construction noise to disturb us.... More 

Was this review helpful? Yes
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Pewaukee, WI
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 13, 2014

So, what to say here. Well, first, you are no where close to the water. Second, the picture is misleading in that in front of the hotel there is a road then a freeway. So, the location is not all that grand, and honestly (although I am not too sure about this) it appears to be in kind of a... More 

Was this review helpful? Yes 1
Armando B, Manager at Comfort Suites San Clemente, responded to this review

Dear Guests, Thank you for taking the time to write your review about are hotel online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are surprised to read your review. We are still renovating but our second and third floor are 100% done. New furniture and brand new rooms The... More 

Pewaukee, Wisconsin
Top Contributor
100 reviews 100 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 27, 2014

If you can overlook the remodeling that is going on, this isn't too bad of a place to stay. I have to admit that as soon as we walked into the lobby I had second thoughts. And even more so when we got into our room. Especially when I looked at Trip advisor and saw more recent negative reviews. We... More 

Was this review helpful? Yes
Armando B, General Manager at Comfort Suites San Clemente, responded to this review

Thank you for taking the time to write us a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Ottawa, Ontario, Canada
Top Contributor
139 reviews 139 reviews
52 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed April 22, 2014

DO NOT STAY AT THIS HOTEL UNTIL YOU CONTACT MANAGEMENT: My wife and I have stayed at this location before and been satisfied. However, on this occasion, we were more than disappointed. THIS HOTEL SHOULD NOT HAVE BEEN OPEN TO THE PUBLIC DURING OUR STAY ! Further, no discount was offered for all the inconvenience guests had to put up... More 

Was this review helpful? Yes
Armando B, General Manager at Comfort Suites San Clemente, responded to this review

Dear Don, Thank you for taking the time to write your review about are hotel online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We understand that you had several problems with us during our renovations. We have dropped the ball in giving you the best experience possible, we have read... More 

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