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Hotel class 2.5 of 5
3701 S. El Camino Real, San Clemente, CA 92672-3452
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Reviews you can trust

53% Do not recommend
3.0 of 5 stars 19 reviews
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All (19)
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[ Date ] [ Rating ]
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3 of 5 stars
alsilverfox   4 contributions
merseyside england
Nov 10, 2009 | Trip type: Family

the hotel was very basic but if you are on a tight budget the place is ideal the room was small but clean and that is the main thing and after all you only sleep in the room the breakfast was very disappointing but at least it was something untill you get to a dinner all in all not a... more

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3 of 5 stars
hardison918   3 contributions
Chicago, Illinois
May 28, 2009 | Trip type: Couples

The room was very clean as was the bedding. It had a roomy armoire for our clothes and plenty of drawer space. Also had a fridge. The room had the vanity in the room area instead of in the bathroom but not really a big deal. In the morning the breakfast bar was well stocked with an attendant on duty... more

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3 of 5 stars
Mel0dy2007   45 contributions
Los Angeles, California
Jan 1, 2009 | Trip type: Couples

We stayed in a 1 room suite with a partial divider between the 2 double beds and the 2 person sleeper. The partial divider is actually the bathroom which provides good enough privacy. There are also 2 televisions with microwave and refrigerator. The room is in a larger size and there’s a balcony overlooking the busy street. You can also... more

Management response from
david142003, General Manager

It is glad to know that you and your family like our place and our services then come back staying with us on a second time.

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4 of 5 stars
lbmcdee   1 contribution
Encinitas
Nov 19, 2008 | Trip type: Couples

The front desk staff (there seemed to be only two men that I saw the two days I spent there) were EXTREMELY accommodating and friendly. I was very appreciative of their efforts. The first night we stayed in a room much too close to the freeway and didn't sleep very well. They were more than happy to transfer us to... more

Management response from
david142003, General Manager

It is glad to know that you like our place and our services then come back staying with us on a second time. Be honestly, the only purpose for all of our staffs' hard working is make guests happy and willing to come back when they visit this area next time. I will pass your compliment to all the staffs...

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3 of 5 stars
travelfamily524   1 contribution
California
Oct 15, 2008 | Trip type: Business, Family

Room was nice. Horrible customer service, workers had their infant with them and stayed in back office the whole time and acted bothered if you had a question about something. No willingness to help with anything. Would have stayed here again if not for that. more

Management response from
david142003, General Manager

I am glad that you and your family liked our room. I regret that you had a bad experience with our customer service. Thanks again your comments for our property. Your honest comments will help us to emphasis the areas we need to improve most. I encourage you when again visiting San Clemente to come to our hotel and see...

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1 of 5 stars
Haimd90210   1 contribution
California
Jul 27, 2008

Last summer we booked two rooms at the Comfort Suites San Clemente because we were attending a wedding in the area. One was for our friends who were arriving a day early from out of the country. Although we had called ahead and given the hotel receptionist the last name of our friends who'd be checking in the evening before... more

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2 of 5 stars
seastef   10 contributions
seattle
Aug 10, 2007
3/3 found this review helpful

The place wasn't bad for the price, they just set up inflated expectations with their descriptions of amenities. Once they've lured you in, they refuse to address problems. Definitely don't expect much help if anything goes wrong. They claim to be an all suite hotel. We made our reservation and arrived early in the afternoon. We were given a room... more

Terrible
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1 of 5 stars
withheld   1 contribution
Orange County, CA
Aug 5, 2007
1/1 found this review helpful

My husband and I stayed here for one night and will not go back. The small ground floor room they gave us had one window, which was actually a french door sealed for security reasons, and the door faced directly onto the entrance and parking lot, so anyone parking or walking to the lobby could see in. Therefore, blinds had... more

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4 of 5 stars
HarryfromLA   25 contributions
Los Angeles
Jul 29, 2007 | Trip type: Family
2/2 found this review helpful

We came away from our one night stay at the Comfort Suites with not a single issue with the property. That's a strange last impression, but for a budget hotel along the freeway, we were pleasantly suprised at how the Comfort Suites delivered. The front desk made a lot of effort to provide us with two side by side rooms.... more

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1 of 5 stars
herblady   1 contribution
Brown County, Il
Dec 30, 2006
0/1 found this review helpful

We were booked to stay at the Comfort Suites in San Clemente on Dec. 1-3, 2006. However our airplane flights were cancelled due to a massive ice storm in St. Louis. We were unable to get out of St. Louis and were still charged for one night stay. I thought this was totally uncalled for. We could do nothing about... more

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Comfort Suites Also Known As

  • Comfort Suites San Clemente
  • San Clemente Comfort Suites
Address: 3701 S. El Camino Real, San Clemente, CA 92672-3452
San Clemente Hotels Comfort Suites
3.0/5.0
19