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Holiday Inn San Clemente

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111 South Avenue de la Estrella, San Clemente, CA 92673
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1 room 1 adult
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Holiday Inn San Clemente
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243 Reviews from our TripAdvisor Community

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Los Angeles, California
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 31, 2015

San Clemente is a beautiful and relaxing town in south Orange County, and there is no better place to stay and visit than Holiday Inn San Clemente. The staff is attentive and greeted us warmly upon check in. We were pleasantly surprised to find out we had been upgraded to a suite with jacuzzi and a balcony with ocean view.... More 

Helpful?
Thank dontbullyme
Vancouver, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed November 7, 2015 via mobile

I stayed here a week while attending a training session. I had trouble with my credit card at check in. The staff was very patient and accommodating while I worked it out. The rooms are clean and well maintained. Its walking distance to restaurants, and shopping and nightlife. Its a 15 minute walk to the pier and beach. I will... More 

Helpful?
Thank Mary Ann P
Bakersfield, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015

I recently stayed here, and I loved it. It was a beautiful hotel and the employees there were great. One employee in particular that made my stay here so great was Mitch, he did an amazing job and making my stay wonderful. Thank you!

Helpful?
1 Thank Cody W
Troy M, Manager at Holiday Inn San Clemente, responded to this review

Cody W, Thank you for kind words about our hotel and our staff. We hope to see you again in the future. More 

San Clemente, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 29, 2015 via mobile

I was apprehensive about the location at first since it was near the freeway; however, we discovered the property to be quiet. The five stars are for how pleasantly surprised we were with the comfort and cleanliness of the hotel in general and the very friendly clerk, Mitch, who directed us to a great local restaurant nearby named La Siesta.... More 

Helpful?
2 Thank Locarte
Troy M, Manager at Holiday Inn San Clemente, responded to this review

Locarte, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Pullman, Washington
1 review
4 of 5 stars Reviewed September 3, 2015

Upon arriving, my family and I were extremely fatigued and in dire need of a nap when we arrived in California. We were greeted kindly and asked if we needed anything else before we walked up into our room. We noticed our room was a bit noisy due to our neighbors on the floor above us. The hotel immediately took... More 

Helpful?
Thank Kylie A
San Diego, California
2 reviews
5 of 5 stars Reviewed August 30, 2015

I really enjoyed my stay here and it was thanks to the staff. Laura, who checked me in, was very sweet. Then, i had breakfast and met Iraj who was also very Nice and helpful! I don't go to San Clemente much, but when i do i'll know where to stay.

Helpful?
Thank Allison B
Troy M, Manager at Holiday Inn San Clemente, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Laura and Iraj were helpful. Our customer service something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 28, 2015

Tones matter to a customer! "It's Turner" was the response "have a a good day" and slam of the phone. The tone certainly did not indicate I was being wished a good day and Turner did not correct me the first time that I had mistakenly called him Trevor. He however was quick to correct me that his name was... More 

Helpful?
2 Thank SherylPinto
IHGCare, Guest Relations Manager at Holiday Inn San Clemente, responded to this review

Dear SherylPinto, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service to all of our guests, however, on this occasion, we sincerely apologize the lack of customer service received which fell below of your expectations. Your comments are being reviewed by the hotel management, and appropriate actions... More 

San Luis Obispo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 25, 2015

We had a 4 day stay with extended family at the hotel and found it a pleasant and accommodating place that allowed us to conveniently enjoy events of the wedding, visit each other, and walk easily to many restaurants and shops in downtown San Clemente. The beach is a bit of a walk (less than a mile but uphill on... More 

Helpful?
1 Thank Jim H
staten island, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 11, 2015

Normally 99.5% of when I travel I usually stay at a high rise modern hotel. This is my first motel that I've stayed at in 25 years, since I was a child. This was our first trip to California. My husband was in the wedding party of one of his best friends. And he suggested everyone coming from New York... More 

Helpful?
Thank MoonSunSky
IHGCare, Guest Relations Manager at Holiday Inn San Clemente, responded to this review

Dear MoonSunSky, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean and our bathrooms to be extremely modern. However, we would like to apologize for falling short of your expectations regarding our rooms and for being disturbed by the road noise... More 

Arcadia,Ca
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 7, 2015

This is a great place to go...if you like wasting your money.From the outside,it looks really nice,on the inside,it's another story.The rooms are outdated,and our room was reeking of disinfectant (makes you wonder why).My biggest beef is their so called ocean view rooms.Sure you can see the ocean (over the roof tops of businesses and homes) which is over a... More 

Helpful?
1 Thank Yitzhak44
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