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Fairfield Inn & Suites San Francisco-San Carlos

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555 Skyway Road, San Carlos, CA 94070
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Fairfield Inn & Suites San Francisco-San Carlos
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Fairfield Inn & Suites San Francisco-San Carlos
Fairfield Inn & Suites San Francisco-San Carlos
Fairfield Inn & Suites San Francisco-San Carlos
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114 reviews from our community

Traveler rating
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    55
    35
    6
    3
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31
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Fairfield Inn is my least favorite Marriott brand (TownPlace and Spring Hill Suites are better value brands by Marriott in my opinion). I travel to Redwood City area for business and I usually stay at the Marriott or the Residence Inn. So I was disappointed that I had no other choice but the Fairfield Inn San Carlos. I was... More 

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Cedar Lake, Indiana, United States
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I should start by saying that I always stay at Marriott hotels, and so I have come to develop a standard for what Marriott properties are like and maintain. I stayed for four (4) nights at the Fairfield Inn in San Carlos in March 2015, and I can say that the hotel did not meet the Marriott standard. The hotel... More 

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Antonio G, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Thank you for your Hotel review. I apologize that you did not have a memorable stay at the Hotel. Did you report the mold, air conditioner & room location to the Front Desk? We would have been able to resolve the issues if they were brought to the attention of the desk. The Hotel has free parking and has it's... More 

Colorado Springs
Top Contributor
498 reviews 498 reviews
112 hotel reviews
195 helpful votes 195 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is surprisingly quiet. I would hear no sound from other guests in my room, however upon stepping out in the hall I appreciated just how busy the hotel was. My suite was spacious and very functional for my short business trip. I did not care for the breakfast, if I were to stay here again I would skip... More 

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Antonio G, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Thank you for taking the time to write a review on the Hotel. I'm glad to hear that you had a restful and productive stay. We are constantly changing/adding to our breakfast options to benifit all guests until we get it right. Again, thank you and hope to see you again when your travels bring you back to the area. More 

San Francisco, California
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 5, 2015

A poorly managed, poorly kept property. The first room I was given (231) smelled like an ashtray. A room deodorized-soaked ashtray. They clearly knew it reeked of smoke, so tried to cover it up. I had the front desk manager come up. I'm a platinum with Marriott and this is the room they put me in. I can't imagine from... More 

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Antonio G, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Dear Mr. Ken M., Thank you for the review of the Hotel. Thank you for your loyalty to Marriott. I apologize that your stay was not favorable one. Unfortunately, I was not informed of any room that was smoked in because we do not sell rooms with bad odors. I did check the room and you were correct. It will... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 3, 2015

I was here with friends and the first thing I noticed was how loud it was due to the hotel being directly next to an active airfield. Having the window open during the day automatically comes with airplanes landing and taking off which is a huge bummer. The TV was on a stand and was permanently crooked despite my attempts... More 

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Antonio G, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Dear John M, Thank you for writing a review of the Hotel. I apologize that your stay was not a memorable one. I only hope that you will give us another oppotunity when your travels bring you back to the area. More 

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 24, 2015

The Fairfield Inn could be a great hotel, however, due to a few strange decisions it is only a "good" hotel. I arrived at Reception following a gruelling 23 hour journey, almost immediately my mood was lifted by two of the sweetest, funny, charming and professional Receptionists that i have ever met, they deserve their own show. However i was... More 

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Antonio G, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Dear Paul P., Thank you for taking the time to write a review of the Hotel and your stay experience. The Hotel will undergo a renovation within a year. Your comment on the sitting arrangement during breakfast will be solved. Being a Select Service hotel, we unfortunately do not have a restaurant on property but one is located 30 yards... More 

Manchester, New Hampshire
Top Contributor
139 reviews 139 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

great staff. Good rooms,clean and well appointed. All that is just not a $300 value. Marriott needs to get a reality check...a good motel...but, not at a Ritz Carlton rate. Thin walls, so airport noise (San Carlos) and perhaps I-101? Nearby steak house, walking distance, is a plus, bringing up the overall score.

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San Diego, California
Top Contributor
128 reviews 128 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 23, 2014

I am a big Marriott fan, so I am always trying to bump up my points with the chain. I picked this hotel since it is freeway close and only 13 miles from Mountain View where my meetings are. With under $200 per night, this is a bargain in the area. Hotels in the Mountain View area are well over... More 

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antonio_genato, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Thank you for taking the time to write a review of the hotel. It is good to hear that we were able to make your stay very productive and restful. On your next visit you should try the local restaurants. Thank you. More 

Westport, Connecticut
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 20, 2014

Conveniently located among the glaring lights of the highway and run way. If you don't close your darkening shades neon glare will flood your room. Basic and tired decor w/ hospital like bathroom and bare amenities. "Free breakfast" of hot drinks and junk food not worth much. Most annoying feature was the strong smell of room freshener which always begs... More 

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antonio_genato, General Manager at Fairfield Inn & Suites San Francisco-San Carlos, responded to this review

Dear Whoopsy2, Thank you for the review and individual assessments about the Hotel. I will share your disparagement with the Hotel staff. thank you again. More 

Las vegas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is the second time we have stayed here while visiting family. Both stays have been very good. The location is convenient to downtown San Carlos as well as the freeway. Our room was clean, had a nice layout and comfortable bed. The complimentary breakfast was typical of this type of hotel but was of good quality. The hotel is... More 

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