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Howard Johnson Express Inn San Bruno/SFO West

2.0 of 5
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190 El Camino Real, Off Hwy 101 to 380 West, San Bruno, CA 94066
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Howard Johnson Express Inn San Bruno/SFO West
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Ranked #4 of 13 Hotels in San Bruno
A recent review
4 of 5 stars reviewed 1 week ago
Paulette B Lemoore, California
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428 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lemoore, California
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our two night visit at this motel. We slept wonderfully, it was clean and even though on El Camino, our room was very quiet. Room entrances are internal. Breakfast room and offerings were really good. Front desk was very friendly. And parking garage is underground and free. We enjoyed dinner at Celia's across the street for dinner... More 

Was this review helpful? Yes 1
Prativ P, Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

We are so pleased to hear that you enjoyed your stay! We seek to give each guest a very comfortable, clean and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you... More 

North Port, Florida
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly, quick check in. Only suggestion is for housekeeping to put full box of tissues in bathroom (we had 2 tissues and no refill box left). We would return, should we ever travel to SFO again in the future. thank you!

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. We also appreciate your ideas for improving on our amenities, and we look forward to serving you again! More 

Hartford, Connecticut
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We artived to SF late and needed a place clise y to the airport, clean and comfortable room/bed. They delivered.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

It is so rewarding to hear that we were able to provide a comfortable and clean experience. Thank you for taking the time to share your experience. More 

Clovis
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I travel from the California, Central Valley to South San Francisco for medical treatments a few times each year. We have stayed at several different locations but have come to understand that after our third visit, the Howard Johnson in San Bruno is where we will stay for each future trip. The staff makes every attempt to... More 

Review collected in partnership with Howard Johnson

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Top Contributor
59 reviews 59 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Were staying here for my step-daughter's dance tournament. The rooms are clean and the staff was very welcoming and helpful. The underground parking is a little weird but it actually works out for you in the end. There's a lot of restaurants within walking distance of this place, which is very nice for travelers.

Was this review helpful? Yes 1
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope to impress you again during your next visit and we thank... More 

Montrose mo
1 review
5 of 5 stars Reviewed 4 weeks ago

We picked this hotel because of the reviews. We were not disappointed. Close to the bus stop which took us to the BART line and then to downtown San Francisco. Stayed for 10 days and enjoyed every minute. Will stay here again.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

I can't begin to tell you how much we enjoyed reading this review. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Thousand Oaks, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This property is made of steel and concrete, not wood. It is very well soundproofed. It is well worth the extra $15-20 as compared to the typical wood-construction motel. I had a problem getting on to the Internet. Joe at the front desk was really helpful. He found that the problem was with my laptop, not the hotel's Internet connection... More 

Was this review helpful? Yes 1
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

I am so happy to learn that you enjoyed our hospitality, service, and accommodations. I am so glad that you enjoyed our staff coUrtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We are glad that you were satisfied with the hospitality of our staff and the... More 

Sacramento, California
2 reviews
3 of 5 stars Reviewed 5 weeks ago

Decided to stay another night for kids. We were out till after 4 on the extended day. Tired and dirty. Upon returning found out room was not cleaned but towels were taken. Called front desk and was adviced it is common for this property to have room not cleaned at this hour. I was disappointed at this response but no... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

We appreciate your rating of our hotel, though I do apologize for any inconveniences that you experienced such us experiencing unclean room and I hope that your next visit will be even better. While I am glad you do see it as a good value for your money and that you do intend to return, I am very saddened to... More 

Grand Marais, Minnesota
2 reviews
5 of 5 stars Reviewed March 29, 2015

This property is very clean, conveniently located and has free parking. Worked great for us. We rented a car and explored the San Francisco area so parking was a must. Microwave and small fridge and great price as well!

Was this review helpful? Yes
Prativ P, Guest Relations Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! It is wonderful to hear of the great impression we made with our accommodations, location, amenities and services. It is so rewarding to hear that we were able to give you a five star experience and... More 

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