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Hotel Aura San Bruno

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190 El Camino Real, San Bruno, CA 94066 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
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1 room 1 adult
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Hotel Aura San Bruno
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544 Reviews from our TripAdvisor Community

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Honolulu
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We needed a place to stay for an early flight out of SFO and the Hotel Aura provided a comfortable stay at a reasonable price. The rooms are clean and the flat screen TV with satellite feed is a great amenity. The hotel is convenient, clean, and modestly priced. Overall a solid value. My only recommendation is to upgrade the... More 

Helpful?
Thank KailuaD
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Located close to the airport and worked out for my drive to San Francisco and Oakland. Affordable stay, great breakfast, friendly staff. Rooms very clean. Adequate free parking-there are actually 2 parking garages.

Helpful?
1 Thank Gabrielle M
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I am glad that you had a great and comfortable stay with us! We are happy to know that we have met your expectations with our accessible location, affordable rates, great breakfast, staff's excellent customer service, clean accommodations and free parking. Thank you for staying with us and we are looking forward for your next visit in our facility! More 

Urbana, Illinois
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 3, 2016

The room is nice, with wood blinds, it is better to isolate noise heat insulation. Another plus is they use dish TV, so more viewing options. We did find a small bug on bed. Hope other people didn't find the same issue.

Helpful?
1 Thank luciya
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for appreciating our nice accommodations and facilities. We sincerely apologize that you found bugs on your bed, rest assured that we'll have it escalated to our management and have our housekeeping staff reminded of their duties. Thank you for your business and hope that you could still give us another chance on your next visit in the area. More 

Smith River, California
1 review
4 of 5 stars Reviewed January 2, 2016

Our room was clean and the staff was very hospitable. We needed a late check out. Hotel management gave us no hard times extending our checkout

Review collected in partnership with Howard Johnson

Helpful?
Thank Ariel K
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I am glad that you had a hassle free late check out! Nice to know that you liked our clean accommodations and hospitable staff. We are happy that we have provided you an excellent customer experience in our hotel. Thank you staying with us and we are looking forward for your next visit in our facility. More 

Fresno, California
1 review
5 of 5 stars Reviewed December 29, 2015

Great location, parking and the check in lady was VERY cooperative with my daughter when she checked in for me. I will recommend this hotel and I hope that lady is getting paid what she is worth.

Review collected in partnership with Howard Johnson

Helpful?
Thank R5639BNannec
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for appreciating our staff's excellent customer service! I am glad that you liked our accessible location, parking and hassle-free check in. Thank you for the recommendation and we are looking forward for your next visit with us. More 

1 review
3 of 5 stars Reviewed December 20, 2015

Hotel facilities are old, but the rooms were kept clean. Also, the lady at the front desk (Pravina?) was very hospitable. I had to check out a bit late, and I asked her for a one hour extension and she was very kind to accept.

Helpful?
Thank 314daisuken
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for appreciating our staffs excellent customer service and clean accommodations. We sincerely apologize for the look of the hotel, we'll have your feedback reviewed by our management to have it looked into and make necessary improvements. Thank you for your business and hope to see you again on your next visit in the area. More 

Beverly, Massachusetts
1 review
4 of 5 stars Reviewed December 19, 2015

For a very inexpensive hotel this one exceeded my expectations. Friendly staff, clean room, good shower and a better than average breakfast.

Review collected in partnership with Howard Johnson

Helpful?
Thank 446leon
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I am glad that you enjoyed your stay in our hotel. We are happy to know that we have exceeded your expectations with our staffs excellent customer service, clean room, good shower and better than average breakfast at an affordable rate. Thank you for choosing to stay with us and we are looking forward for your next visit with us! More 

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