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Regency Inn San Francisco Airport

411 San Bruno Ave. East, San Bruno, CA 94066
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Regency Inn San Francisco Airport
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130 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 1 week ago

Had a brief business trip with SFO flights. This was a good place to stay. Handy to SFO and nice room. Staff at Front Desk and Housekeeping were very pleasant and helpful. Handy to BART and Caltrain. No other hotels/restaurants near but location worked for me and saved high San Francisco lodging costs.

Helpful?
Thank Jane C
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, Thank you so much for choosing Regency Inn SFO and taking the time to comment on your stay. We truly strive for a positive experience for all of our guests and we are very pleased to hear we delivered. Again, thank you for staying with us and we look forward to serving you again soon! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked through hotels.com and got a really good rate for this hotel. It is walking distance to Bart system and Caltrain so you can go anywhere you want. They also provide a car to the airport for free, but not from the airport. My room was spacious and comfortable. It had a microwave, mini refrigerator, and coffee service. The... More 

Helpful?
Thank Hebatalla G
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, Thank you for your review following your recent stay at the Regency Inn SFO. Your positive review is important to us as we strive to provide the best for our guests. We hope to see you on a return visit. Thank you so much for letting us know about your experience with us. As always I review... More 

Toronto
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked a room for one night before we left for our trip and along the way decided to to change to 2 nights. The confirmation paper we got stated that if we needed to change or cancel this booking we should call Regency Inn and that was exactly what I did. The woman at the Inn who answered the... More 

Helpful?
Thank ellenklhui
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Hello, I am so sorry to hear of your problems with my reservation staff. This is totally unacceptable to me and the ownership of the hotel; and I would like to be able to correct this issue moving forward. I know that this is no help to your reservation, but if you would please give me a call directly to... More 

Travelers are raving about these San Bruno hotels

Silver Spring, Maryland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 21, 2015

Had to return a rental car and take an early morning flight, so picked this hotel on the road that leads right to the SFO rental car return. It's a basic hotel, no frills, but clean and neat, and it seems safe. I did not notice any traffic noise inside the room, though I did when stepping outside. Hotel is... More 

Helpful?
Thank David D
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, Thank you for your review following your recent stay at the Regency Inn SFO in San Bruno. Your positive review is important to us as we strive to provide the best for our guests. We hope to see you on a return visit. More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

Such a great place to stay! Rema, the front office staff was so friendly and great. She accommodated our last minute request as we were passing through San Bruno during our roadtrip. Rooms were nice and clean! We appreciated the fact that the rooms were a nice size and they were pet friendly as we were travelling with 3 kids... More 

Helpful?
1 Thank Retna S
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, We are honored at the Regency Inn SFO in San Bruno to get your candid 5 star review on TripAdvisor! We are Glad you have enjoyed our recently renovated rooms and we thank you for writing us your candid review! We hope to be your only hotel of choice when traveling to the San Francisco area! Once... More 

1 review
1 of 5 stars Reviewed December 18, 2015

The room was adequate but no room service, i.e. cleaning the room, providing new towels, emptying garbage, etc. It is sort of a do it yourself Inn. Chris, the manager is verbally abusive and rude. The rest of the staff were adequate but ineffective in terms of addressing concerns. They appeared to be terrified of Chris, the general manager. Not... More 

Helpful?
Thank Karin J
Chris W, Guest Relations Manager at Regency Inn San Francisco Airport, responded to this review

Hello Karin, Your review and stay concerns are important to me. I have therefore reviewed your stay records and have talked with all involved persons. To clarify on the housekeeping; your first two days you requested no housekeeping service. Therefore, the cleaning the room, providing new towels, emptying garbage is a sort of a do it yourself issue. We provide... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015

Fine hotel, close to SFO, well connected to city. The rooms are are large and spacious and kept neat and clean. The staff are very helpful especially Rema and Jim with whom we interacted. A decent breakfast is the bonus before you start your day.

Helpful?
1 Thank dubey2015
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, We are honored at the Regency Inn SFO in San Bruno to get your candid 5 star review on TripAdvisor! We are Glad you have enjoyed our recently renovated rooms and we thank you for writing us your candid review! We hope to be your only hotel of choice when traveling to the San Francisco area! Once... More 

Salinas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2015

The service ar check-in and check-out was friendly and quick. Breakfast was free and met our needs. Our room was clean and pleasant. We were a very short distance from restaurants and airport. Perfect for our needs!

Helpful?
2 Thank Michelle B
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, We are honored at the Regency Inn SFO in San Bruno to get your candid 5 star review on TripAdvisor! We are Glad you have enjoyed our recently renovated rooms and we thank you for writing us your candid review! We hope to be your only hotel of choice when traveling to the San Francisco area! Once... More 

Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2015

I stayed @ this motel with my family. Exterior is not " blow away gorgeous but the inside is." Rooms are large and very clean,must have been recently renovated. The housekeepers do a great job. " NEAT." The break fast was OK. Very close to the airport, Very convenient but we can hear the planes. The front desk agent Rema... More 

Helpful?
2 Thank priyanka d
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, Thank you for your review following your recent stay at the Regency Inn SFO in San Bruno. Your positive review is important to us as we strive to provide the best for our guests. We are Glad you have enjoyed our recently renovated rooms and we thank you for writing us your candid review! We hope to... More 

Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 24, 2015

stayed at the hotel. The service was excellent especially from a lady by the name of Rema who was assisted in all my needs and requests with a smile. The rooms are clean and well looked after and of course close to the airport Sam

Helpful?
2 Thank sam w
Chris W, General Manager at Regency Inn San Francisco Airport, responded to this review

Dear Valued Guest, Thanks so much for choosing Regency Inn SFO for your getaway! We are very pleased to hear that we delivered on our promise of a great stay! We truly appreciate you taking the time as your comments truly go a long way to keep the staff motivated. We hope to have the chance to serve you again... More 

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