I've stayed at this hotel 30+ nights in the last year and a half and love it. I wouldn't stay anywhere else in the Inland Empire. The staff is VERY efficient and friendly. Management is VERY responsive to needs and suggestions. They have internet access in all rooms for those with a laptop but also a computer in the lobby... more

I completely agree with the previous posts stating that the Best Western Hospitality Lane is a bit scary. As a female traveling solo for work, I probably should have stayed at the Hilton across the street - with its enclosed building and "safer" feeling rooms. Not withstanding the hoodlum-filled gas station right at the corner, the Best Western was not... more

We just returned from a two-night stay at this motel. We booked it because the property allows dogs and this was the best of the dog-friendly options in the area. The motel itself is decent looking, reasonably clean (there was a stain of unknown origin on the carpet that could have been from pet urine, but nothing smelled and the... more

Great location, fresh feel, very clean, recently renovated, fantastic breakfast and friendly staff. I would definitely stay here again and I thoroughly recommend this place to anyone. more

This was second time I stayed at this facility due to sports event held nearby. Making reservation online using hotel website was convenient and easy. Was allowed to check in early on Saturday afternoon. Spent one night in very reasonably priced, clean, comfortable, and quiet room on first floor. Several large chain restaurants are within close proximity. Adequate continental breakfast... more

Tried making a reservation directly through BestWestern via on-line, but got a message saying, "Sorry", it didn't go through and "...to try again later." Since the rate was the same via Expedia, I just booked thru them instead of waiting until "later". BestWestern later emailed me a confirmation after I had already booked with Expedia, and I hadn't "tried again... more

Check in Manager "Nirmal" was very helpful getting the smoking room fix for me a non smoker-That were it stops!! so called "HANDICAPPED ROOM" only had front and rear really small bars lacerated by out side of shower - nothing to hang onto while showering I asked "new manger" if she could find me a room else where & she... more

After staying in the kitschy wigwam motel nearby, my wife wanted to stay in a more modern hotel/motel next and chose the Best Western on Hospitality Lane. It was a good choice. The room was large and the air conditioner cooled it down considerably in a very short amount of time. Keep in mind it was over 100 degrees just... more

My husband and I were in San Bernardino for two nights visiting family. The first night we chose a different, cheaper motel and checkled out early we were so disappointed. When we checked into this motel (we decided on it based on reviews on trip advisor) we were very pleased. We will definitely stay here again. It was clean, extremely... more