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BEST WESTERN Hospitality Lane

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294 East Hospitality Lane, San Bernardino, CA 92408
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Best prices for: 1 room 1 guest
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BEST WESTERN Hospitality Lane
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BEST WESTERN Hospitality Lane
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169 reviews from our community

Traveler rating
    63
    53
    26
    15
    12
See reviews for
51
39
13
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Spanish first
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  • All months
    (169)
  • Mar-May only
    (42)
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    (36)
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    (46)
  • Dec-Feb only
    (45)
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Oshkosh, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My wife and I have stayed here a few times. We were only able to get a "smoking" room this trip, so it was less enjoyable than the non-smoking rooms we prefer. However, the costs are competitive, and amenities a re very good. The staff is friendly and professional, and I recommend this hotel as a best value in the... More 

Review collected in partnership with Best Western

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MOnterey, Ca
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Good value for the Rate, DirecTV in each room nice touch. Adjacent to lots of dining options and probably your best bet if you are in SB for Business. Only thing that really stood aout to me was the condition of the carpets in the room, rntry path was in serious need of repair. Other than that everything worked great,... More 

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calgary, ab
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights earlier this month, from Thursday to Saturday. This Best Western is kept fairly well and up to the standards of your typical Best Western. You enter the rooms from the outside in this location via key card. The King bed we slept in was great (especially when you're used to one at home). The room... More 

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Gig Harbor, Washington
Top Contributor
61 reviews 61 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean enough, comfortable enough, reasonable rates, and easy to find, this motel has ground floor rooms in the back that were perfect for us and our Chow Chow. There's some good dog-walking areas NE along the Santa Ana (I think) river-walk. And there are several nearby restaurants including a Black Angus across the street that offers take-out salads, baked potatoes... More 

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Reno, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Getting to the hotel from the freeway is a breeze. Getting around, and back to freeway hindered by city road barrier. Opt for a room near the staircase if you can. If not you have a climb and a walk that could be difficult/impossible. We arrived very late (our fault) so took only room available; a smoking room. Thankfully I... More 

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Selma, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lady at check in was rude when asked for a restroom (mind you we had been traveling for several hours). Then when asked for a map she gave a look like "REALLY". Then when asked were could we park our vehicle she stated we could park right where we were or drive and its right around the corner. It... More 

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San Diego, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This is actually a nice motel - great staff, nicely decorated rooms, good breakfast and internet. Just needs some long-term maintenance - carpet black and filthy, filters in AC clogged and stinky, linens clean but have that old grease/cigarette smell with sheets and towels.

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Ontario Ca., United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

You get woken up by people coming and going early in the morning when you are on the first floor. A side of that and the 11:00 am check out time being a bit earlier than the traditional 12:00 noon the stay was great. Next time Ill take a higher floor.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2015

We had next day appointments in the area so we spent the night at the Best Western (used reward points). The room was neat and clean . . . comfortable . , , quiet . . . good bed. The staff was friendly and more than met my expectations. The only problem was that the AC did not work well... More 

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bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you for your review. I apologize for the issues you experienced with the A/C unit in your room. I have passed your comments onto my Maintenance staff, so that this is not a problem for other guests moving forward. We hope to see you on your next trip. KM Lee, General Manager More 

Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2015

While visiting from AZ we decided to spend the night choose B/W via Google called and made a reservation with friendly helpful staff. Night staff was pleasant check-in was fast price great (even applied discount aarp, military etc..) The room was nicely decorated ,very clean , bed comfortable, extra towels ( upon request ) Cable,Wi-Fi (not sure if it was... More 

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bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you so much for the kind review. As with all Best Western Hotels...WiFi is always free. We hope you will choose us again the next time you are in the area. KM Lee, General Manager More 

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