We, my wife and I, stayed at the Best Western Hospitality Lane on April 30, 2013. The hotel is getting kind of old and is showing it's age. When you close the door, you can see light around the edges. They were repainting the railings when we were there and it was difficult to find a way around the workers....
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On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
The sensor lights were installed by Southern California Edison to save energy, we...
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