BEST WESTERN Hospitality Lane (San Bernardino, CA) - Motel Reviews

Also Known As:: Best Western Hospitality Lane Hotel San Bernardino; Best Western Hospitality Lane Hotel; Best Western San Bernardino; San Bernardino Best Western

Address: 294 East Hospitality Lane, San Bernardino, CA 92408

Phone Number:

Region: United States > California > San Bernardino

Amenities:

Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 29 hotels in San Bernardino

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: All rooms come with a complimentary breakfast bar, microwave, refrigerator, hair dryer, iron & board, coffeemaker, and high speed internet access. We have guest laundry facility, swimming pool, and spa. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Best Western, Cheap Tickets, Venere, EasyToBook, Stentorian NV, Agoda, Priceline, HotelsClick and Tingo so you can book your BEST WESTERN Hospitality Lane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Fromwashington

1 review

“Don't stay here”

Reviewed June 7, 2013 via mobile

The hotel is older, but that is not the problem. The customer service at the front desk was very disappointing! I stayed here four nights and the cleaning staff was very polite, but the front staff was not friendly! If you are a light sleeper, it's not for you. There is a lot of train/freeway noise at night. The bed... More

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On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

SDR90278

Redondo Beach, California, Usa

“Lights in the Night”

Reviewed May 10, 2013

Review collected in partnership with Best Western

dennyj_7

Brooklyn Center, Minnesota

Contributor

17 reviews

14 hotel reviews

Reviews in 10 cities

22 helpful votes

“A place to sleep”

Reviewed May 8, 2013

We, my wife and I, stayed at the Best Western Hospitality Lane on April 30, 2013. The hotel is getting kind of old and is showing it's age. When you close the door, you can see light around the edges. They were repainting the railings when we were there and it was difficult to find a way around the workers.... More

See 2 more reviews by dennyj_7 for San Bernardino

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The sensor lights were installed by Southern California Edison to save energy, we... More

SandyMom62

Moses Lake, WA

Senior Contributor

42 reviews

20 hotel reviews

Reviews in 22 cities

34 helpful votes

“Second stay at this Best Western”

Reviewed April 28, 2013

We returned here after a pleasant stay last year. Room was clean again, front desk service was mediocre and the breakfast was ok. Good spot for overnight stay. I would stay here again probably but would check out the competition first.

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Gary O

Baiting Hollow,NY

36 reviews

5 hotel reviews

Reviews in 17 cities

6 helpful votes

“Critters in the room”

Reviewed April 23, 2013

Suprised to see roaches there- all luggage is now outside for careful inspection. Stayed here before and did not see this problem. Will have to reconsider before coming back. Staff and amenities were great- only issue was the bugs.

Thank you for taking the time to write a review. You had 2 rooms one being room 241 which you had no issues with and the other being room 215 which you stated you found a bug in the room. A review was already written on April 22, 2013 in regards to the bug. I assure you this is not... More

Xx_islandeyes_xX

Philadelphia, Pennsylvania

2 reviews

Reviews in 2 cities

“Eeeek! Roach Motel on Hospitality Lane!”

Reviewed April 22, 2013

Ok, so I read all of the rave reviews on tripadvisor and decided to give this hotel a try on our one night stay in the area. I received a great rate through hotels.com, and was looking forward to a nice stay. I have stayed in Best Westerns all over the country, and I had become accustomed to fair prices... More

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We take our job and hotel seriously. The room you were in was... More

roadtrippers2013_4

Tucson, Arizona, Usa

“Good Stay Good Price”

Reviewed April 10, 2013

799JamesH

Spanaway, Washington

“FRONT DESK - CUSTOMER SERVICE - JESSICA”

Reviewed April 7, 2013

We arrived around 8:00 PM Saturday night thinking that we had made reservations on line for that evening. Come to find out we had made a mistake and our reservation was for Sunday night. The place was booked solid due to NASCAR being in town. We went and cancelled our room for Sunday night thinking we would be sleeping in... More

Thank you for sharing your comments, we appreciate it. I was very happy to hear that Jessica took care of you. "KUDOS JESSICA" We hope to see you again. R. Jones General Manager More

ShelleyMomo

Fallon, Nv

“Clean, comfortable and great service!”

Reviewed April 4, 2013

I stayed at this Western while visiting San Bernardino. It was lovely. I drove in from Phoenix and arrived early, but it wasn't an issue. Rebecca assured me that my room was ready. She was very courteous and extremely professional. The rooms were extremely clean. I have worked in the hospitality industry my entire adult life, so when I check... More

Thank you for staying with us and sharing your comments. Our goal is to lead the industry with superior customer care, we want your stay to always be a pleasant one. We appreciate your business and hope to see you again. R. Jones General Manager More

Wladimir W

Santa Barbara, California, Usa

“arraiving late??? not a problem!”

Reviewed March 19, 2013

We got there very late, (2am) and tired. We found our reservation quickly and got in to the room. Rooms where clean and cozy. The area location was close to freeway but away enougtht to avoid noise. People where friendly and helpfull

Thank you for sharing your comments, I am very pleased you enjoyed your stay. Hope to see you again. R. Jones More

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BEST WESTERN Hospitality Lane Motel, San Bernardino

BEST WESTERN Hospitality Lane

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