We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hospitality Lane

2.5 of 5 294 East Hospitality Lane, San Bernardino, CA 92408
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Hospitality Lane
Professional photos View all
Browse nearby
BEST WESTERN Hospitality Lane
Write a Review

160 reviews from our community

Traveler rating
    63
    47
    23
    15
    12
See reviews for
48
36
13
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (33)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (45)
All months
Illinois
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

While visiting from AZ we decided to spend the night choose B/W via Google called and made a reservation with friendly helpful staff. Night staff was pleasant check-in was fast price great (even applied discount aarp, military etc..) The room was nicely decorated ,very clean , bed comfortable, extra towels ( upon request ) Cable,Wi-Fi (not sure if it was... More 

Was this review helpful? Yes
Castro Valley, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Stayed two nights and had people above us JUMPING from their beds and running till 1:00 a.m. {Both nights} Called staff three times and they kept telling me "they said they would keep it down" but didn't. The staff never solved the problem. Next door they was a party with women screaming and yelling at each other literally all night.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
San Diego, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Located on the hotel strip in Loma Linda, this is a comfortable motel with friendly, helpful staff, well run. Rooms are 'well worn' but clean, with refrigerator and microwave, squeaky but comfortable beds, parking even when full. Near the usual business-traveler type restaurant chains, but with other interesting places a short drive away.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sumner, Washington
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed 3 weeks ago

Passed thru San Bernadino on a long road trip to Phoenix Arizona over Christmas holidays. We arrived late and the night staff were rather put out that we bothered them so late, even tho we had informed them we would be arriving late. The room was older and small. Had a great view of the parking lot. The bed was... More 

Was this review helpful? Yes
Lake Havasu City, Arizona
1 review
4 of 5 stars Reviewed 4 weeks ago

See above; Now you have me aggravated. I posted above that your_(*^(% room :"Keys" are a disgrace. Staff seems disinterested when asking for help/replacements. This could be a top drawer motel if it were not for this problem which is recurring, trip after trip.

Review collected in partnership with Best Western

Was this review helpful? Yes
BERRIEN CENTER
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were happy with our three day stay at this hotel. The rooms were clean and nicely decorated. Beds were comfortable and there was plenty of choices for a good breakfast. The only drawback was the noise level from the roads, however, a $2 set of ear plugs quickly took care of that. The staff were friendly and helpful. Good... More 

Was this review helpful? Yes
Seattle, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a hotel near the freeway, but in a nice area, this is the one. Staff is nice and knows the area. The only problem in the Wi-fi, it is slow.It is clean, has a small fridge and microwave and the beds are pretty good.

Review collected in partnership with Best Western

Was this review helpful? Yes
South Plainfield NJ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rooms were fine. The staff was unhelpful and just wanted to blow the customers off so that they could get back to their (metaphorical) gum chewing. I stayed two nights, two weeks apart. Same issues both times. The internet was around dial-up speed (no kidding). I will not be returning.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed January 27, 2015

Here on business where i need a decent internet connection. Unfortunately the internet here is so bad i had to go cafe to get all my work done. The price is decent but for $20 extra a night i could have stay at a better hotel with internet that actually works.Wont ever stay here again.

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

I am sorry about your experience with our Internet. We are well aware of the issue, and are working with our ISP on an upgrade. I do hope you will give us another chance in the future. KM Lee, General Manager More 

Las Vegas, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

I am Best Western Diamond member so naturally I chose BW for my first stay in the San Bernardino area. I oversee a plant in Redlands so I was looking for a hotel that I would frequent whenever in the area. This BW location is impeccably clean and well maintained. It is obviously worth the numerous awards displayed in the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you for taking the time to review our Hotel. We are quite aware of the issues with our Internet, and are working with our ISP to upgrade. I hope to have this completed very soon. I do apologize that you had such a poor experience in that regard. KM Lee, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Hospitality Lane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hospitality Lane

Address: 294 East Hospitality Lane, San Bernardino, CA 92408
Phone Number:
Location: United States > California > San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hospitality Lane 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Best Western, Priceline, Hotels.com, Despegar.com, EasyToBook and Tingo so you can book your BEST WESTERN Hospitality Lane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hospitality Lane Hotel San Bernardino
Best Western San Bernardino
San Bernardino Best Western

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Dining (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay