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All 32 San Bernardino hotels

BEST WESTERN Hospitality Lane

2.5 of 5 Motel   |   294 East Hospitality Lane, San Bernardino, CA 92408
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Ranked #6 of 32 hotels in San Bernardino
A recent review
5 of 5 stars reviewed 1 week ago
354debrat
  • Overview
  • Reviews (116)
  • Photos (13)
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  • Room tips (18)
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116 people have reviewed this hotel

Traveler rating
    47
    34
    19
    7
    9
See reviews for
36
25
10
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

I was visiting my son and his family. I was greeted, and allowed to check in early. I called down to the front desk to inquire if I could bring my grand-kids to enjoy the pool, and the response was positive . . . I'm very grateful for the kindness the hotel showed me . . . we all had... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you so much for the kinds words! We were so happy to have you (and the grandkids)! We look forward to you next stay with us. KM Lee, General Manager More

Tracy, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Best price for location. Suite was great for added space and privacy.,since we were visiting daughter and she needed time and space to study for big test for US Air Force in March AF base in Moreno Valley. She was staying with friends in Anaheim, so location was ideal.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you for taking the time to jot down a review. I hope you will keep us in mind, when in the area again. We would love to have you! KM Lee, General Manager More

Vancouver, British Columbia, Canada
Top Contributor
51 reviews 51 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spoke with the front Desk early of the morning I was checking in because I wasn't able to make it back until late that night they allowed me to check in at 730 am They were friendly staff the rooms were very nice , they were clean and very comfortable with free breakfast in the morning what more could... More

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

I appreciate you taking the time to review our hotel. I am so glad we were able to accommodate you! Can't wait to have you with us again. KM Lee, General Manager More

Palm Springs ,California,USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was nice .the location is very good, near freeway, nice restaurants,and near many business sites.the copy machine was even free to use. The price was fair, not high but just ok.A good choice in this area.

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

I appreciate you taking the time to review our hotel. We hope to see you again, the next time you're in the area! KM Lee, General Manager More

Silver City, N.M.
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 6, 2014

Stayed overnight while travelling from NM to the Eastern Sierra. Easy on and off the freeway. Nice clean room. Close to many restaurants. Had a good nights stay st a reasonable price. Would stay again.

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you so much for taking the time to review our hotel. Can't wait to see you again! KM Lee, General Manager More

Reno, Nevada
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 27, 2014

My wife and I had the occasion to travel to this hotel on family business in the nearby town of Redlands the night of May 10-11, 2014. Last year, I stayed at a hotel across the street, but decided to try this one instead on this visit. We were not disappointed, and this was a wonderful choice. Convenient access off... More

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you so much for taking the time to review our hotel. I do apologize for the loud television. I have spoken with my Breakfast Attendant, to be sure that this will not be an issue for future guests. I do hope you will choose us again, should you return to the area. KM Lee, General Manager More

Sacramento, United States
1 review
4 of 5 stars Reviewed June 21, 2014

I had never stayed at a Best Western before, but I had such good service that I definitely, will stay at one again. It was clean,quiet, and very convenient and close to everything needed (restaurants, g)as stations, stores, etc). The only suggestion that I have would be for the breakfast to maybe, include more vegan/vegetarian items. But everything else was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

I am so glad you decided to give our brand a try (and even happier that you chose our property)! We are very much aware that our Breakfast is lacking, and will be starting an expansion/upgrade towards the end of Summer. Once complete, we will be able to offer a much wider variety of items. I do hope you'll choose... More

Harderwijk, The Netherlands
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 19, 2014

We stayed here for one night, because the next day we would be moving on to the Grand Canyon. This hotel is close to the freeway, so that was one of the main reasons we chose for this hotel. The staff was friendly, but when we wanted to make a reservation for a Best Western hotel in Flagstaff (AZ) they... More

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you for taking the time to review our hotel. I am sorry for the confusion on our end when you asked to make a forward reservation. I will make sure to talk to the staff member in question, and verify that she is aware of how that process works. I hope you'll come see us again. KM Lee, General... More

Lompoc
1 review
5 of 5 stars Reviewed June 18, 2014

Great place to stay the weekend and to visit San Bernardino , Riverside ,Colton and surrounding cities. Real close to a lot of restaurants ,fine restaurants and movies, everything you would want to go to is close by!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you so much for your review. I am happy to see you enjoyed your stay with us. KM Lee, General Manager More

Irvine, United States
1 review
3 of 5 stars Reviewed June 17, 2014

Overall, the room is acceptable for the price but barely. Improvements to the rooms poor lighting and the complete removal of the potent musty smell are welcomed. The good news is that it appears clean which might mean that it is actually clean - expect for the smell. I'd say the smell suggests otherwise. The only reason I stayed at... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Thank you for taking the time to review our hotel. We've determined that the smell was coming from the A/C unit, and have resolved the issue. I do apologize that you had that experience. I hope this won't deter you from choosing Best Western in the future. KM Lee, General Manager More

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Additional Information about BEST WESTERN Hospitality Lane

Address: 294 East Hospitality Lane, San Bernardino, CA 92408
Phone Number:
Location: United States > California > San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hospitality Lane 2.5*
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Also Known As:
Best Western Hospitality Lane Hotel San Bernardino
Best Western San Bernardino
San Bernardino Best Western

13 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
All rooms come with a complimentary breakfast bar, microwave, refrigerator, hair dryer, iron & board, coffeemaker, and high speed internet access. We have guest laundry facility, swimming pool, and spa. ... more   less 
Number of rooms
83

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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