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All 32 San Bernardino hotels

The Hotel San Bernardino

3.5 of 5 Hotel   |   285 East Hospitality Lane, San Bernardino, CA 92408-3411 (Formerly Hilton San Bernardino)
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Ranked #8 of 32 hotels in San Bernardino
A recent review
4 of 5 stars reviewed 3 weeks ago
Rob M Virginia Beach, Virginia
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  • Reviews (214)
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214 people have reviewed this hotel

Traveler rating
    77
    44
    43
    34
    16
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53
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92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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English first
San Diego, California
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

100 degrees outside the hotel and 90 degrees inside the hotel. Why? Because the air conditioning was out (Broken, Not Working, Non-Functioning, Hot as ...) in the hotel for over FIVE HOURS!!! After it was "Fixed" I had to turn the air conditioning in my room to the absolute maximum to keep the room cool, even at night. While this... More

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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

After traveling from virginia and staying in some not so nice hotels in Cali. This place was an exciting surprise. The rooms are clean and we were greeted by an extremely nice front desk staff. I don't understand why this place was only rated 3 1/2 stars. At least 4 in my book.

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Encinitas, California, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband & I came here after a nightmare stay at another hotel on the other (scary) side of town. We were greeted by Lindsay (sp?) who heard our story & took the time to find us the perfect room. She was so patient & polite...& understood that, after our nightmare of an experience at the previous hotel, we wanted... More

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Los Angeles, California
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had to travel to San Bernadino for work, and was put up at this hotel, which apparently was just making the transition from a Hilton to... not a Hilton. The room was not particularly pleasant, the bathroom was not particularly pleasant (though they had nice products) and the hotel itself felt pretty banged-up with age. One saving grace was a... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked the hotel thinking it was a hilton but was told it changed management earlier in the month. Hilton did not honor points i could have earned as the hotel was sold. Yet, they are still advertised as Hilton under certain websites. Anyway, was there for 3 weeks on business where on week 2, they came and took away my... More

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here due to my usual hotel in area being fully booked. Was pleasantly surprised by the price, room comfort, and cleanliness. Front desk staff were very friendly and almost apologetic over asking for credit card deposit for incidentals. Plenty of parking in front of checkin desk, so you can take your time unloading/loading. Main lot is big and well... More

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Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

My wife and I work for one of the most respected casino and resorts in Las Vegas were customer service is a must. And we both give this Hotel an a+ thank we will use this hotel every time we're in the area.

Was this review helpful? Yes 1
Orange, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 27, 2014

We were very impressed with this hotel. Until recently it was a Hilton, however the accommodations and especially the staff are still Hilton level. All employees were very friendly and professional. The rooms were tasteful and comfortable, and the entire property was very clean. The breakfast buffet, although not included in the price, was excellent, as were the serving staff.... More

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Oxnard, California
2 reviews
2 of 5 stars Reviewed June 18, 2014

We arrived on Friday night after our daughters 2 softball games in Menifee. Got up Sat morning and left at 9:30 am for 2 more games in Menifee. When we returned at 9:00 that evening hoping to get my daughter into the shower so she could relax and get ready for her Sunday games, only to find out that our... More

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Los Angeles
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 16, 2014

This hotel used to be the Hilton San Bernardino, and it seems like the loss of the Hilton name was sudden, as Hilton signs are covered up sometimes in an inelegant manner. However, in its new Hilton-free incarnation, this hotel remains top-notch. Super-clean rooms, high-quality bedding, and an extremely friendly staff that were willing to go the extra mile to... More

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Additional Information about The Hotel San Bernardino

Address: 285 East Hospitality Lane, San Bernardino, CA 92408-3411 (Formerly Hilton San Bernardino)
Location: United States > California > San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Hotel San Bernardino 3.5*
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Also Known As:
Hilton San Bernardino Hotel San Bernardino
Hilton Hotel San Bernardino
San Bernardino Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Hotel San Bernardino is located on the aptly named Hospitality Lane, due to its convenient freeway access and abundance of great dining options simply the best place to stay and dine in San Bernardino. You won't go hungry (or thirsty!) on-site either with our great breakfast service, restaurant, and bar. Services like free WiFi, free parking, ample meeting space, along with our friendly staff make for an unforgettable stay and great value. ... more   less 
Number of rooms
251

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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