Booked block of rooms for conference. We had the "Presidential Suite". Bathroom flooded in afternoon (toilet backed up). At 11:30pm, tried to shower, and bathtub was bubbling up with what looks like poo and other crap. Called night manager, maintenance came up but mgr kept saying his shift ends at 1am and to talk with day mgr! Bathroom did not... More

We recently stayed at this hotel. The check in was fine. Was upgraded with no problems. Room was clean. The bed was comfortable. However, We had a problem with the service at the bar and the restaurant. We arrived at the hotel about 3:00pm. We went to the bar for a drink and something to eat. There was no one... More

I am a little lost on the recent reviews that this property has been given. I do not believe they accurately review this property. While the hotel is probably a little older than others in the area, it was a nice property. I spent two nights there. The lobby was bright, clean and inviting. The staff were excellent and the... More

The hotel seemed old, and it was quite dark inside. The television was old and did not work as it should. The elevator was small too. The area was not tempting, but we had to stay there for the night untill we could drive on. More

We pulled into this hotel thinking we were at another similarly named hotel. The staff were excellent and gave us a reasonable quote and promised a quiet room away from the freeway to save us driving any further. We booked two rooms and for a Hilton hotel they were very ordinary. One room was quite dirty, there were hairs on... More

If you are Hhonors gold or diamond, reconsider the benefits of staying here and go to another Hilton that will take care of you. I’d rather stay at one of the Hilton Garden Inns or Hamptons in the area, based upon what you get comparatively! I feel like this hotel is inclined to nickel and dime for everything. As a... More

for the last 2 yrs. every graduation time- month of june, we've been staying in this hotel, we are happy with the room cleanliness, fitness center, customer service and the price is unbeatable! the sorrounding area has good restaurants to choose from. The pool is so perfect for kids. The only need for improvement that i can think of is... More

First off, the Hilton is absolutely fine, It probably IS the nicest hotel in San Bernardino (which doesn't say much), but after noticing a great many 5 star tripadvisor reviews for this place from reviewers with one contribution... I thought I'd put in my two or three cents. It's a decent, well-run old Hilton with a view of the highway,... More

We grabbed a night at this hotel for a great price on Priceline.com after spending a long day at Universal Studios. The staff was very friendly and helpful. The room was large and extremely clean. The fitness room my wife and I used the next day was AWESOME compared to the broken down fitness centers frequent travelers often encounter. The... More